Overall Ratings & Reviews The Alverton

The buildings were very impressive and the rooms decorated to a high standard. Customer service was excellent with really attentive staff. We had some minor issues with our room such as the bath plug not working if you wanted a bath and the drain blocked meaning you stood in water when you had a shower which they were going to fix when we reported it on check out. The room had a lovely big mirror but no plug near it if you wanted to use a hairdryer to do your hair. Breakfast had a very good choice although the poor quality of some of the items like the orange juice and sausages did slightly let it down.

Beautiful, relaxing hotel

We had a lovely weekend staying at the Alverton. Staff were polite, friendly and nothing was too much trouble. The shower in our room was amazing! Perfect location as it was only a ten minute walk to the city centre and shops. We would definitely stay again.

We came away for our anniversary and was delighted that we could check in earlier than expected. As we are returning customers I was surprised that we were not offered complimentary tickets however later that evening a very helpful barman managed to speak to reception and we were given a complimentary cocktail.

Stayed at The Alverton and was impressed by the friendliness from the staff, grandure of the buildings and overall service. I found the quality of furniture in the room let it down slightly. The breakfast was variable.

Staff welcoming and nothing was too much trouble. Rooms very comfortable. It was a lovely place to stay. The bar is a great chill area outside overlooking the blossoms and grounds. I would definitely recommend. We staying in a suite in the Courtyard.

Very nice staff

Nice hotel and room however having food there takes a while to receive the meal and bed mattress was quite firm

Tranquility of location within the city area

Old school hotel with old school values. Enthusiastic waiting staff not communicating with each other very well on food orders. Prices at top end of 4 star hotel rates. Last minute booking at £50 of £180 off saw us in a very stuffy small room with poor airflow. Ceiling vents/extraction ineffective in toilet and bedroom. Small fridge in the wardrobe with a bottle of water in it…. No mini bar Courtyard lights on ALL night meant high light pollution into room. Leaning toward events and weddings as a money earner. Clean generally but is showing its age as expected. Good parking available and a few minutes from town centre. Nothing else much there as facilities so no gym, no pool, and no facility to do anything but eat and sleep.

We have enjoyed our stay v. much. Fortunately, we were able to walk up the steep stairs to our room, but this could be difficult for others less able. A sash on one of the windows was broken, so I did mention it. The food and service was excellent in the lovely restaurant. Staff very friendly and efficient. Thank you for such a delightful stay. Patricia.

Excellent standard with very friendly staff. I will be booking there again in the very near future

Beautiful hotel dith friendly staff

Lovely hotel. Wonderful staff. Food was excellent. Can’t complaint. Beautiful setting. Hopefully I’ll be back again some time in the future.

Characterful...

great location but stairs carpets worn and need replacement

My husband and I stayed for 1 night in a courtyard double and it was a perfectly lovely room. I wasn't a huge fan of the feature wall paper but it was all beautifully done and well maintained. The overbath shower had excellent water pressure which was so nice. My only negative would be that the coffee cups dont fit the coffee machine so we had to hold them at a jaunty angle to be filled. Breakfast was a well oiled machine. The staff were attentive and service was slick and professional. Our breakfast was very tasty indeed.

Near to town but very quiet.

Impressive building as a converted convent. Was quite away from the train station, and a bit of a walk from the city centre. Like many English hotels, the plumbing was marginal.

Excellent value for money. Impressive building with lots of history. Nice relaxed breakfast with helpful staff.