Rock hard pillows, uncomfortable poor mattress for sons separate bed for ages up to 17, he is 16, yellow staining around shower rim, filthy shower waste. Breakfast had to wait ages for service, then had to keep prompting staff for follow up service, staff appeared subdued, tired, layhargic, we waited over an hour to get hot food, upon arrival in restaurant tables were left piled with dirty dishes, when we asked a staff member after an hour where our hot food was, he simply said "there's a back log" - no apology, no nothing, even a smile or an offer of a hot drink would have been nice. Very poor attitude from him . Sad because the waitress who took our order was warm and hospitable. When food eventually arrived it was cold, dry, and over cooked. Not worth the money or the wait. Such a disappointing shame. Told receptionist on way out about our experience, the reply came "unfortunately the extra beds in room are for children (my son is just 16), and we are sorry about the breakfast, and will make sure this is fed back. We said thank you and left.