Wendy
with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We arrived late. This is in a very busy area of Pest and so it all looked rather dirty and creepy at night. At check in we were asked to give email address. Expedia does not show my email address and I haven’t needed to give it before. The night lady said to send me a receipt. I showed her my receipt. She got angry, stood, got our keys, threw them on the lower desk in front of us. She took us to a room off of the office to the street side of the building. We watched three other parties get taken to the courtyard side of the property. We felt the night lady was doing this because I angered her. The bathroom was clean. The floors were a colour that could hide dirt. The sheets were very thin, pulled and had dark lint on them. The pillows were old and the filling had broken down into chunks with dark shadows. The blankets were very thin, so my husband asked for other blankets which he received with even less grace than before. Curtains were not black out and there were bright lights outside the window. Both layers of windows could not block the noisy, busy streets. About 6 times emergency sirens went by before we went to sleep.
Next morning after seeing our check in review the morning lady offered us a different room but we had already decided to leave. The morning office staff were friendly, kind and accommodating almost making up for the night lady, but nothing can change that room. If you stay here, arrive during the day (it also looks better) and avoid the office at night.
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