The staff was very helpful and friendly. Breakfast selection was very good. Dinner was good too

Excellent customer services and onsen facilities. Overall hotel facility would be perfect if the accessibility and connectivity between the Main Building and the South Building could be improved, as there is only one staircase available for connecting these two buildings which is absolutely inconvenient for elderly and wheelchaired people and baby pram.

The property is new and beautiful. However, the facilities are quite old and not in good condition.

Spacious room and a nice onsen in the hotel. It was all clean. Furniture and hotel are outdated. From the hotel it is about 6 bus stops to the start of the hiking trails. Enough restaurants and some shops around the hotel.

Very good hotel

Very friendly and helpful staffs. Apart from there’s no WiFi in the rooms (only at lobby) all are good.

It was a pleasant stay. The view from the room was nice. The room service staff were prompt in making our beds.

Nice hotel with big room. Clean and tidy. Very good public bathing room.

Good hotel but too old

The room had views to die for, simply gorgeous. Sleeping Japanese style i.e. Futons can be overcome by having three or four futons on top of each other. Unfortunately the decor was slightly dated, old and tarnished in the room and other parts of the hotel. The hot spa on the fourth floor had simply breathtaking views. Warning don't go there late to see the views since you won't because it is dark! The staff were very pleasant and extremely helpful. We had one evening meal which was expensive but extremely well prepared, served and presented. A very nice hotel which, unfortunately, is beginning to show its age.

お料理も美味しく、お風呂も最高に気持ちよかったです。もう数日ゆっくりできたらいいのですね。

Saubere Zimmer, sehr nettes Personal, gerne wieder.

古さはありますが、非常に良かったです。 部屋の風呂も最高でした！

とにかく、食事が、美味しい。 暖かいものは暖かく、冷たいものは、冷たく、一皿一皿、工夫されてます。 朝食も同じです。

温泉が素晴らしかったです

ok

I like there

기리시마 온천마을 초입에 위치해 있고 조금 걸어가면 식당 편의점이 있어 편리했어요 온천도 두종류가 있어 좋았고 특히 조식이 맛있었습니다 종류도 다양하고 맛도 좋았어요 골프장이 가까워 10분거리 편리했어요

温泉♨️がとても、良かったです。 見晴らしが良くて、ゆっくりと楽しめました。

最初に入ったお部屋では、(他の方もコメントされてる方がいらっしゃるようですが、)臭いがきつくてお部屋を変えていただきました。（いちおう確認してみましたが、ペットOKの部屋にはしてないお部屋とのことでした）エレベータに消臭剤をおいてあるところをみると。。。 その他、移動したあとのお部屋で、冷蔵庫に水のペットボトルを入れておいたのですが、翌朝、お湯になってました。。。