Brilliant hotel with the most friendly and helpful staff you could wish for, they really made the whole experience! Great room but would only recommend 1 night as it's not the most comfortable. Loved having our own Onsen. Located slightly out of town but in a lovely area.

There are some big “mega hotels” in the area, but I think staying in one of these would be missing the point of staying in Hakone. Yushintei instead captures the essence of the area. With its private onsens (small, medium and large) and spacious rooms with toki baths, Yushintei makes for a fantastically relaxing stay. The staff were wonderful - they were polite, helpful and very accommodating. The hotel is walkable to and from Hakone-Yamumoto station, but the K bus also runs conveniently close for when you have luggage. One word of caution, if you’re catching an early Shinkansen upon departure from Odawara, don’t rely on an advance Uber booking to get you to the train station. Ours was a no-show at 0535 and none of the local hotels could get any of the local taxi companies to come and pick us up. Instead, we luckily managed to get a taxi via the “Go” app as we ran to the train station. So, best either avoid taxi or make sure you’re already at the train station so you can fall back on the train (the first train of the day would still be cutting it close for the early Hikari Shinkansen!)

Spacious and clean

This place is easily the best place we stayed at during our Japan trip, and possibly the best overall experience I've had in a one-night stay ever. You have your own onsen in the room, along with two private onsens in the hotel (free, no reservations required to use). The traditional room is large for Japanese hotel standards, the hotel is a 15-minute walk to Hakone station, and the staff have mind-blowing hospitality! Highly recommend

The hosts makes this entire stay. Very welcoming and friendly. Shoes are placed out in front in the morning before you leave, and the host walks you through the entire place to show you around. I highly recommend this place for couples or small groups. Warning: beds are traditional and on the floor so pretty hard. Shared shower room could be hard if staying multiple nights. We stayed one night so did not effect us as much. Also, everything in the area is a walk! keep this in mind when looking for food or things to do.

Room was beautiful and the staff were extremely polite and welcoming.

Wonderful experience, excellent for couples. Please, take the time to learn some japanese and express your gratitude to the hosts.

The staff is so incredibly helpful, the room is very traditional Japanese with Tommy mass and show G screens in its own private bath but there’s also three other hot water spring baths in the general area. Highly recommended

Gorgeous stay- the staff are wonderfully attentive, the facilities are gorgeous, and breakfast/dinner is massive and delicious. I stayed in a Japanese style room with a shared bathroom, which only really entails a shared shower facility (the rooms have a basin and toilet), which was extremely comfortable. The onsen facilities (three available) are available most of the day, and are privately booked in 40-minute increments, which as a solo traveler I found pleasant to have my own space. There is a short walk from the bus station to the hotel, somewhat uphill, so accessibility wise I recommend for people with a comfortable mobility as I do not believe there is an elevator. I was given a lovely yukata for the stay, which I really enjoyed. I got half board, which was beyond worth it- the quantities for both breakfast and dinner are *massive* and absolutely delicious. Overall, my stay at Yushintei was a highlight of my trip and I hope to return next time I am in Japan/Hakone.

Great staff and amazing amenities

Excellent! Had a great time staying at Yushintei. Staff were polite, friendly and helpful. The room was big, clean and comfortable. Love the private onsen, can relax and enjoy after a long day out. The only downside is they don’t have an in-house restaurant. It would be perfect!

Everything was fantastic

Friendly staff, great private onsens. What more can you ask for?

Great traditional Japanese room

There are several bating rooms which all are used as a private spa. Bleak fast wasn’t served unless pre booked.

Excellent location and onsen!

The hosts were so welcoming and nicely explained everything to us. We felt the hospitality for sure! Room was beautiful and the open air bath was just perfect! The breakfast was so delicious! I would stay here again

Wonderful overnight stay at Yushintei. Staff were so attentive, friendly and polite. The room was comfortable and spacious. The private onsen was delightful, it was outside but enclosed so you can enjoy the sounds of the crickets outside whilst being in the onsen. All amenities were available, including a nice skin care kit. All in all a very peaceful and relaxing stay.

Friendly staff!!!! Best room EVER!!!! Will return next yr! Thank you!

Amazing stay. Perfect night relaxing after a busy few days in Tokyo. Beautiful facilities Staff could not have been more accommodating and welcoming. We added on dinner and the food was amazing, some of the best we have had! Was a real cultural experience!