Yushintei

Room was beautiful and the staff were extremely polite and welcoming.

Wonderful experience, excellent for couples. Please, take the time to learn some japanese and express your gratitude to the hosts.

The staff is so incredibly helpful, the room is very traditional Japanese with Tommy mass and show G screens in its own private bath but there’s also three other hot water spring baths in the general area. Highly recommended

Gorgeous stay- the staff are wonderfully attentive, the facilities are gorgeous, and breakfast/dinner is massive and delicious. I stayed in a Japanese style room with a shared bathroom, which only really entails a shared shower facility (the rooms have a basin and toilet), which was extremely comfortable. The onsen facilities (three available) are available most of the day, and are privately booked in 40-minute increments, which as a solo traveler I found pleasant to have my own space. There is a short walk from the bus station to the hotel, somewhat uphill, so accessibility wise I recommend for people with a comfortable mobility as I do not believe there is an elevator. I was given a lovely yukata for the stay, which I really enjoyed. I got half board, which was beyond worth it- the quantities for both breakfast and dinner are *massive* and absolutely delicious. Overall, my stay at Yushintei was a highlight of my trip and I hope to return next time I am in Japan/Hakone.

Great staff and amazing amenities

Excellent! Had a great time staying at Yushintei. Staff were polite, friendly and helpful. The room was big, clean and comfortable. Love the private onsen, can relax and enjoy after a long day out. The only downside is they don’t have an in-house restaurant. It would be perfect!

Everything was fantastic

Friendly staff, great private onsens. What more can you ask for?

Great traditional Japanese room

There are several bating rooms which all are used as a private spa. Bleak fast wasn’t served unless pre booked.

Excellent location and onsen!

The hosts were so welcoming and nicely explained everything to us. We felt the hospitality for sure! Room was beautiful and the open air bath was just perfect! The breakfast was so delicious! I would stay here again

Wonderful overnight stay at Yushintei. Staff were so attentive, friendly and polite. The room was comfortable and spacious. The private onsen was delightful, it was outside but enclosed so you can enjoy the sounds of the crickets outside whilst being in the onsen. All amenities were available, including a nice skin care kit. All in all a very peaceful and relaxing stay.

Friendly staff!!!! Best room EVER!!!! Will return next yr! Thank you!

Amazing stay. Perfect night relaxing after a busy few days in Tokyo. Beautiful facilities Staff could not have been more accommodating and welcoming. We added on dinner and the food was amazing, some of the best we have had! Was a real cultural experience!

Excellent

Had a great stay here, the staff is very friendly and patient as most communication is via google translate, and they are very good at making sure your stay is pleasant, especially for first time ryokan visitors. I’ve seen some folks say it is an older building, but that is its charm. When you are in the baths, it will all make sense. It was clean and the AC unit worked great. I am only sad that the chef was not working as I’ve seen great reviews about the food, but dinner recommendations were provided. Call ahead to find this out.

Excellent place to stay if you want to be away from the rest of the tourists in Hakone. A real hidden gem!

So firstly this was a great hotel, in a great location, with awesome staff. In fact, I had accidentally left a backpack in a Starbucks in Kanazawa the day before and was leaving for North America in 2 days. I do not speak Japanese. The staff at the hotel actually called the Starbucks for me and made arrangements to have it shipped to my next hotel in a day and a half!! Incredible service.

Sad to say we were disappointed by our experience here - we had such high hopes since we decided to spurge & treat ourselves for a night but we felt like we didn't get to fully enjoy it. The positives were the private onsen and unit - both beautiful and lovely! But overall, felt unwelcome and unaccommodated for. Upon arriving, the first question they asked us after asking for our passports was when we would be leaving. Which may be fine under circumstances had we received a warm welcome. We arrived just after 5:30PM and were looking forward to relaxing, staying in for the night and taking advantage of our unit. Being a Ryokan, we had asked about food and were told we were too late to book anything for our stay, not even breakfast the next morning. This caused us to have to venture out for our meals which would have been fine if we had options but many places told us they were full. They gave us a list of other hotels that had food. We walked around in the pouring rain for 2 hours that night and went to 5 other hotels and were told all were "full" for the night, finally found food at an Izakaya. I wish we had known we had to book our meals far in advance before arriving. It was a struggle to find a meal during our stay. We assumed our accommodation would accommodate us and unfortunately were wrong. The wifi also didn't work the entire time. To avoid feeling hungry and wasting time finding food, pre-book your meals before arriving if you stay here!