Very good service and took care of everything it was clean and polished and very accommodating

Nice hotel that is on the decline.

Excellent

Everything stood out, clean room, amazing staff, location

Room was spacious. And clean. Everyone was very helpful. Only downside was the bed. Not comfortable.

The staff really shine as helpful, caring , enjoyable people! Hotel is very well situated for exploring even in winter. The room was spotless and every request was responded to immediately.! Loved the experience. It will be my home away from home when traveling to Montreal!

Always a terrific experience.

Amazing Hotel. All the bars and restaurants are walking distance. There is a spa on the ground floor, which was food. The sauna is great but the steam room could be better (not steamy at all). The valet drivers were very amazing and very helpful.

Excellent..

I would highly recommend Hôtel William Gray. The staff was friendly and went above and beyond to make our anniversary celebration special. The room itself was beautiful, pristine, and the bed was very comfy. Our dinner on the Terrasse was next level. Delicious food, great service, and beautiful view.

Everything from the moment we arrived was amazing. Highly recommend staying at this hotel and I I hope we get the opportunity to stay there again soon.

Decor is beautiful and our room was clean upon arrival. The lighting was very dull and the following day housecleaning was very slow. Our room was finally cleaned after 4 p.m. and only after visiting the main desk twice to inquire. We were given two free cocktails in the bar while we waited.

Room was nice as was hotel overall. Staff were friendly and it is very conveniently located close to everything in the Old Port. The main annoying thing was the exorbitant parking charges we were hit with - $63 per day for the pleasure of using their valet service. It’s probably my own fault for not asking when we checked in but wow that seemed to be really expensive. Other than that, no complaints and would potentially return, just would find a way to avoid using their parking facilities.

Great staff and comfortable rooms. Old town is a fun spot to be in.

Room was very dusty No area to sit and enjoy the lobby The coffee shop adjacent to the hotel was taking up all the seats and making a mess for the quest Not helpful when ask for a emergency request

Everything was excellent

Shared areas are beautiful. Rooms are not as impressive or charming.

We had a wonderful experience all around. The staff was very helpful and attentive.

Friendly attentive staff, perfect location, beautiful building with a great coffee shop! One employee really stood out, Tom from the valet department. A true gentleman, which is rare these days. He would ask me, if it was okay to open the door for my wife. In a world where people don't even say thank you for opening a door. It was refreshing to met such man!

Super nice staff. Very cute and perfect location. Great cafe attached.