Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely.

Had a great trip

The hotel staff were really friendly and helpful, really nice people. The communication with the hotel prior to our trip was quick and efficient too. We had a few questions and would sometimes respond within minutes. When we got to our room, I noticed they had upgraded our room to one facing the ocean, what a pleasant surprise. The beach was clean and well maintained. Given that it was seaweed season, there was an employee raking and clearing it every morning and going over the sand with a rake after he was done with the seaweed. It was the only hotel where this was done daily. The restaurant staff was also very friendly, pleasant and helpful, we will miss our daily morning Spanish lesson while having breakfast 😊 Now beware, Tulum is expensive, eating out is not cheap and taxi will cost 💲 but all and all we had had a great and enjoyable time.

Clean room Staff very attentive Breakfast very good

Its a perfectly stay

Everything was absolutely amazing. Would diffinately return

Wow. Just wow. We will for sure be back!

Muy buen hotel, desayunos ricos y el personal más amable. Muchas gracias por hacer nuestra estadía muy cómoda.

El hotel esta perfecto para descanso, comida estupenda, la limpieza excelente, el personal muy servicial y la piscina fantastica, solo recominedo que debes rentar carro. Muy buena eleccion para mis vacaciones !

The breakfast was delicious and served promptly. The view from our room was spectacular! We woke up to a beautiful sunrise every morning.The hotel’s Roman-style decor is detailed and truly amazing.

The power went out 2 out of 4 nights of my stay. No accommodations made are advise onwhat to do. We were in complete darkness for several hours. Also, there was construction ended on the roof. Very loud, not relaxing.

Beautiful oceanfront room and kayaking by the beach

Wonderful hotel. Staff was great; accommodating and helpful with all my questions about what to do in the area. Location is great, right across the road from a Cenote that you can swim, snorkel, or Dive in. Free access to kayaks, snorkeling equipment, etc.

There was a wonderful view of the ocean from my room. The special to sit on the balcony and watch sunrise and sunset and everything in between.

Ideal quiet beach hotel. Small, personal friendly staff, lovely beach (yes, there are rocks but go to the end of the dock to avoid them), free snorkle gear and kayaks, a cenote just a 5 minute walk away for an interesting swim as well as a scenic beach bar/cafe. Restaurant in hotel next door as well as the cafe at Cielo (I recommend the coconut shrimp) especially with room service so you can eat on your beachside balcony. Be sure to get one of the 4 beachfront suites. Conviently located for viewing the ruins and cenotes either by car or taxi.

Breakfast okay, could use some more options. Staff excellent. Ocean view spectacular. Room was clean but noted black mold on black out curtains… should be replaced. Other food on menu was excellent.

The staff was always kind and helpful. The breakfast was consistently good My Ocean view was terrific Housekeeping could have been better

This was an amazing stay with beautiful ocean view, the lobby and the pool is too dreamy. Rooms were clean, staff was calm and helpful. Breakfast was minimal, and food taste is average.

My wife and I had a wonderful time! The room was wonderful clean and the view of the ocean was majestic!

Staff was incredible, room was immaculate. Beautiful view.