Malmaison Cheltenham

Explore Malmaison Cheltenham
8.4
Very Good
From 902 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews Malmaison Cheltenham

Number of reviews per page
20
40
Top reviews
Leyton
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was lovely and well kept and the staff were very polite. However the 'cosy room' I booked was FAR FAR too small for the £143 I paid, it was at times just too small for two adults with bags to move around in.
Valerie
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was very small no room at one side of the bed for a bedside table or shelf so had to place phone and drink on floor No safe in room
Grant
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I am afraid, apart from the food, the stay was disappointing. The place was exceptionally noisy until gone midnight due to a private party - but with a 14 month old this made the stay unbearable. The music was pounding and the whole room was vibrating. Very expensive for what was far worse quality sleep than a Holiday Inn.
Hedwige
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing propert
Maxine
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff are really friendly and service is excellent. The room was spotless and clean but it was the smallest room we have ever stayed in and we could hear noises from the other rooms such as the shower and noises above. Having a mirror on the dressing table would make a huge difference when putting on make up and doing hair etc.
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Gina
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Upgraded room very nice. A little smelly but lovely size
Richard
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall very pleasant stay
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Spacious. Clean
Michael
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I stayed in the signature suite as a last minute booking and it was wonderful. The staff were exceptional, especially the receptionist and the night porter (tall bald man, I wish I had asked his name). The only let down was the lack of a cooked breakfast in the morning due to the chef not being able to get in, these things happen I understand, just a shame.
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Sam
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

No chef and hence no cooked breakfast , which I was looking forward to Rooms was clean and check in efficient and friendly TV kept cutting out
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was OK, thought I had an upgrade but it didn't feel like it. Breakfast waitress seemed disinterested.
sarah
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great room, lovely check-in staff and onsite parking. Close to everything
Desmond
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was spotless all the staff were great really enjoyed our 2nights there
jason
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great room, location and food.
Nigel
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent greetings and information from reception staff Room clean Didn’t eat at the hotel. Car parking well organised
Jill
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice room but the lighting was poor and kept turning off. Large but a bit weird to have the shower and bath in the bedroom. Breakfast was good and the dinner was also good. The parking is convenient and not to expensive. Staff were helpful.
Elizabeth
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great place and location for a Xmas stop over.
Andrew
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely hotel and staff. Would stay again
Chris
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely reception staff.
MICHAEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely stay. Staff were lovely, particularly tge cleaners who gave us lovely warm greetings this morning. We will stay again. Thank you (Room 116)
Number of reviews per page
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