Malmaison Cheltenham

Hotels
8.4
/10
Very Good
902 reviews

What Guests Say About Their Stay

KATIA
10.0
/ 10
A great place to stay in Cheltenham. Beautiful building, delicious restaurant food and exception service. Comfy rooms and great service.
Iain
10.0
/ 10
Great hotel and good location for easy walk into the town, local restaurants and bars within easy reach. Clean hotel undergoing some exterior improvements but not in a bad condition and unobtrusive too. Comfy room with all you need
Kate
10.0
/ 10
Lovely stay for our anniversary, parts of the room are getting worn and you can see they are older but still a lovely room.
In the Area
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Bayshill Road, Cheltenham, Gloucestershire, England, GL50 3AS

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Malmaison Cheltenham is a good choice when you are visiting Cheltenham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Malmaison Cheltenham

Bayshill Road, Cheltenham, Gloucestershire, England, GL50 3AS
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Discover More About Malmaison Cheltenham

Location


Staying at Malmaison Cheltenham is a good choice when you are visiting Cheltenham.

About Malmaison Cheltenham

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Malmaison Cheltenham exclusively for you.

Malmaison Cheltenham is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Malmaison Cheltenham.

All facilities in Malmaison Cheltenham

Others Malmaison Cheltenham
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Parking
  • Parking (surcharge)
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Wedding service

Food and Drinks

  • Breakfast
  • Bar

Business Facilities

  • Meeting rooms
  • Business center

Things to Do

  • Library

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Malmaison Cheltenham

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Malmaison Cheltenham
61
Another facilities in Malmaison Cheltenham
Others, Smoke-free area, Safety deposit box, Banquet, Parking

Frequently asked question in Malmaison Cheltenham

What are available facilities at Malmaison Cheltenham?
There are top facilites at Malmaison Cheltenham such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Malmaison Cheltenham?
The standard check-in time at Malmaison Cheltenham is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Malmaison Cheltenham provide breakfast?
Yes, Malmaison Cheltenham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Malmaison Cheltenham?
Malmaison Cheltenham is a 4.0-star hotel.
How many rooms are available at Malmaison Cheltenham?
Malmaison Cheltenham has 61 rooms in total.
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More Reviews from Other Guests in Malmaison Cheltenham

8.4
Very Good
From 902 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Malmaison Cheltenham

Number of reviews per page
20
40
Top reviews
Natasha
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms are very clean. We stayed in Cheltenham for a wedding so unfortunately didn’t visit the rest of the hotel as we were short of time but it appeared to be very chic
Verified traveler
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Pretty nice hotel but I was disappointed at little things in the room that didn't work- a lot of switches that didn't activate anything; shower head pointed directly onto the sloped edge of the bath so both me and my partner slipped when trying to shower (yes I know there is a bath mat provided but I also didn't expect to be showering on a hill). Service at breakfast was poor considering it was the last hour of breakfast and there were only two other parties dining. Food was good but service staff spent more time clearing other empty tables than removing our dirty plates that had collected as you would expect during a continental breakfast. And it wasn't like we overstayed our welcome past the 10am end of the breakfast slot.
Read More
Alan
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is a nice hotel, well placed in a quiet quarter, and close to the shops and eateries of the town, It was clean and the bedroom of a good size. Only complaint was the breakfast where the service was slow and the staff "sullen" (the rest were very helpful and pleasant). The Americano coffee, out of a machine, was pretty tasteless.
Read More
Scott
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was okay. Air conditioning wasn't working in our room and front desk was great in moving to a junior suite, but that felt tired with creaky floors and doors. Plus music that went on through the night
KATIA
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A great place to stay in Cheltenham. Beautiful building, delicious restaurant food and exception service. Comfy rooms and great service.
Kevin
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great Boutique style Hotel. We stayed in the spacious signature suite. The room was clean but bed was not great. Shower was fantastic but sink tap flow of water was very poor ( no pressure). Hotel overall is looking a bit tired. Walls and floors could do with a re paint and polish. Staff excellent and breakfast very good.
Kevin
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good experience overall and good staff experience. Room is really well set up for business travelers
Steven
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I was looking forward to my stay at the malmaison ahead of an exam the next day. I have stayed at other hotels in the chain and the stay has always been great.
Zunaid
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hidden gem
Christopher
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Stayed lots before excellent hotel
Anew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything excellent, except for the air-con which struggled to bring the temperature down
Iain
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great hotel and good location for easy walk into the town, local restaurants and bars within easy reach. Clean hotel undergoing some exterior improvements but not in a bad condition and unobtrusive too. Comfy room with all you need
Garry
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderful stay, great location, superb hotel!
darren
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

.
Steven
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lovely relaxed hotel
Brad
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent
Verity
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Overall, a very good stay. The communal areas were stylish and comfortable, the breakfast was very good (although £23 per head) and the room was large and had a lovely seating area in a bay window. The shower was really great - strong and hot! The location was also fabulous. A few small negatives that could be improved easily: 1) No tea or kettle in the rooms, just a coffee machine. Meant I couldn't sit and enjoy a cup of tea in the room in the mornings. 2) The bathroom was very dark and there were no shelves or places to put anything. A little cupboard or shelf under or next to the sink would've been useful. 3) The mirror above the desk - when you sit in the chair, the mirror is too high to see yourself in, so it's no use at all!
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Fran
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Shabby room,dark bathroom poor toiletries
Ashley
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

All good
Jane
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room was clean and of a high standard. There was a comfortable lounge, a terrace and conservatory, but on one day these were closed to hotel residents due to a private function. Hotel guests should be able to use the facilities they have paid for, or at least be informed that facilities will be closed during their stay, and be compensated accordingly.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Malmaison Cheltenham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 902 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Malmaison Cheltenham

Number of reviews per page
20
40
Top reviews
Natasha
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms are very clean. We stayed in Cheltenham for a wedding so unfortunately didn’t visit the rest of the hotel as we were short of time but it appeared to be very chic
Verified traveler
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Pretty nice hotel but I was disappointed at little things in the room that didn't work- a lot of switches that didn't activate anything; shower head pointed directly onto the sloped edge of the bath so both me and my partner slipped when trying to shower (yes I know there is a bath mat provided but I also didn't expect to be showering on a hill). Service at breakfast was poor considering it was the last hour of breakfast and there were only two other parties dining. Food was good but service staff spent more time clearing other empty tables than removing our dirty plates that had collected as you would expect during a continental breakfast. And it wasn't like we overstayed our welcome past the 10am end of the breakfast slot.
Read More
Alan
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is a nice hotel, well placed in a quiet quarter, and close to the shops and eateries of the town, It was clean and the bedroom of a good size. Only complaint was the breakfast where the service was slow and the staff "sullen" (the rest were very helpful and pleasant). The Americano coffee, out of a machine, was pretty tasteless.
Read More
Scott
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was okay. Air conditioning wasn't working in our room and front desk was great in moving to a junior suite, but that felt tired with creaky floors and doors. Plus music that went on through the night
KATIA
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A great place to stay in Cheltenham. Beautiful building, delicious restaurant food and exception service. Comfy rooms and great service.
Kevin
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great Boutique style Hotel. We stayed in the spacious signature suite. The room was clean but bed was not great. Shower was fantastic but sink tap flow of water was very poor ( no pressure). Hotel overall is looking a bit tired. Walls and floors could do with a re paint and polish. Staff excellent and breakfast very good.
Kevin
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good experience overall and good staff experience. Room is really well set up for business travelers
Steven
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I was looking forward to my stay at the malmaison ahead of an exam the next day. I have stayed at other hotels in the chain and the stay has always been great.
Zunaid
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hidden gem
Christopher
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Stayed lots before excellent hotel
Anew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything excellent, except for the air-con which struggled to bring the temperature down
Iain
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great hotel and good location for easy walk into the town, local restaurants and bars within easy reach. Clean hotel undergoing some exterior improvements but not in a bad condition and unobtrusive too. Comfy room with all you need
Garry
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderful stay, great location, superb hotel!
darren
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

.
Steven
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lovely relaxed hotel
Brad
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent
Verity
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Overall, a very good stay. The communal areas were stylish and comfortable, the breakfast was very good (although £23 per head) and the room was large and had a lovely seating area in a bay window. The shower was really great - strong and hot! The location was also fabulous. A few small negatives that could be improved easily: 1) No tea or kettle in the rooms, just a coffee machine. Meant I couldn't sit and enjoy a cup of tea in the room in the mornings. 2) The bathroom was very dark and there were no shelves or places to put anything. A little cupboard or shelf under or next to the sink would've been useful. 3) The mirror above the desk - when you sit in the chair, the mirror is too high to see yourself in, so it's no use at all!
Read More
Fran
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Shabby room,dark bathroom poor toiletries
Ashley
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

All good
Jane
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room was clean and of a high standard. There was a comfortable lounge, a terrace and conservatory, but on one day these were closed to hotel residents due to a private function. Hotel guests should be able to use the facilities they have paid for, or at least be informed that facilities will be closed during their stay, and be compensated accordingly.
Read More
Number of reviews per page
20
40