Malmaison Cheltenham

Hotels
8.6
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Greg

10.0
/ 10
It’s in the right part of Cheltenham. Close enough to Montpellier, but not so close it’s outside. 20 minute walk from Cheltenham Spa train station, or catch a cab.

Martyn

10.0
/ 10
Love the vibe at the Mal in Cheltenham. Rooms great, and staff are excellent!

Maxine

10.0
/ 10
The staff are really friendly and service is excellent. The room was spotless and clean but it was the smallest room we have ever stayed in and we could hear noises from the other rooms such as the shower and noises above. Having a mirror on the dressing table would make a huge difference when putting on make up and doing hair etc.
In the Area
See Map
Bayshill Road, Cheltenham, Gloucestershire, England, GL50 3AS

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Malmaison Cheltenham is a good choice when you are visiting Cheltenham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Malmaison Cheltenham

Bayshill Road, Cheltenham, Gloucestershire, England, GL50 3AS
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General


Near Cheltenham Racecourse

Location


With a stay at Malmaison Cheltenham in Cheltenham, you'll be within a 15-minute drive of Cheltenham Racecourse and Gloucester Docks. This hotel is 0.2 mi (0.3 km) from Parabola Arts Centre and 0.2 mi (0.4 km) from Imperial Gardens.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Parabola Arts Centre - 0.3 km / 0.2 mi
Imperial Gardens - 0.4 km / 0.2 mi
The Promenade - 0.5 km / 0.3 mi
Statue of Edward Wilson - 0.6 km / 0.3 mi
Cheltenham Town Hall - 0.6 km / 0.4 mi
Everyman Theatre - 0.9 km / 0.5 mi
Cheltenham Playhouse - 0.9 km / 0.5 mi
The Brewery Quarter - 0.9 km / 0.5 mi
Cheltenham Art Gallery and Museum - 1 km / 0.6 mi
High Street - 1 km / 0.6 mi
University of Gloucestershire - 1 km / 0.6 mi
Cineworld Cheltenham - 1 km / 0.6 mi
Cheltenham General Hospital - 1 km / 0.6 mi
Holst Birthplace Museum - 1.5 km / 0.9 mi
Pittville Park - 1.8 km / 1.1 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a hair salon. This hotel also features wedding services and a banquet hall.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite for lunch or dinner at Chez Mal Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee.

Rooms


Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Malmaison Cheltenham

Bar, Cafe and Lounge Malmaison Cheltenham
Bar, Cafe and Lounge
Functional Hall Malmaison Cheltenham
Functional Hall
Common Space Malmaison Cheltenham
Common Space
Lobby Malmaison Cheltenham
Lobby
Accommodation Services Malmaison Cheltenham
Accommodation Services

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Wedding service

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Things to Do

  • Library

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Malmaison Cheltenham

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Malmaison Cheltenham
61
Another facilities in Malmaison Cheltenham
Laundry service, Luggage storage, 24-hour Receptionist, Wedding service, Banquet

Frequently asked question in Malmaison Cheltenham

What are available facilities at Malmaison Cheltenham?
There are top facilites at Malmaison Cheltenham such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Malmaison Cheltenham?
The standard check-in time at Malmaison Cheltenham is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Malmaison Cheltenham provide breakfast?
Yes, Malmaison Cheltenham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Malmaison Cheltenham?
Malmaison Cheltenham is a 4.0-star hotel.
How many rooms are available at Malmaison Cheltenham?
Malmaison Cheltenham has 61 rooms in total.
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More Reviews from Other Guests in Malmaison Cheltenham

8.6
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Malmaison Cheltenham

Number of reviews per page
20
40
Top reviews
Marc
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Booked a Junior Suite and very disappointed with the room - bed was very uncomfortable, walls very thin so kept awake for most of the night with noises in the corridor and adjacent rooms, room amenities were outdated and poorly maintained.
Charlotte
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When we arrived the air conditioning was on in our room and it was so cold. It was cold outside so I have no idea why it had been left on. As you entered the hotel it was so warm then going into our room was very uncomfortable. Staff did come up and said it would take some time to warm up which it did so sadly the only time we really spent in the room it was freezing. Also it was incredibly difficult to get ready. The room was so dark and what lights there were barely lit the room. Even the bathroom was dark. As a woman we do need light to get ready but even my boyfriend found it frustrating. The room was clean and the staff were nice. We went downstairs to sit in the bar and the leg snapped off the sofa so I ended up on the floor! Staff seemed unbothered and just moved the sofa. The room was warm by the time we got back to sleep later so that was something. Breakfast was nice and the staff were friendly enough. Due to the disappointing room I doubt we would return. Plenty of other options in Cheltenham.
Read More
Steve
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Abigail
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice enough, but nothing special. A couple of little things made it 4 stars not 5- we only had one towel between two of us, the water pressure from the tap was very poor, the lights seemed to not be working all fully, and we couldn’t seem to turn the extractor fan off completely! But the bed was comfy enough and the room was clean. The room was also quiet, we had no road noise.
Read More
Greg
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It’s in the right part of Cheltenham. Close enough to Montpellier, but not so close it’s outside. 20 minute walk from Cheltenham Spa train station, or catch a cab.
Debra
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff made our springer spaniel very welcome!
T
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean and well presented.
andy
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great
Martyn
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love the vibe at the Mal in Cheltenham. Rooms great, and staff are excellent!
Leyton
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel was lovely and well kept and the staff were very polite. However the 'cosy room' I booked was FAR FAR too small for the £143 I paid, it was at times just too small for two adults with bags to move around in.
Valerie
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was very small no room at one side of the bed for a bedside table or shelf so had to place phone and drink on floor No safe in room
Grant
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I am afraid, apart from the food, the stay was disappointing. The place was exceptionally noisy until gone midnight due to a private party - but with a 14 month old this made the stay unbearable. The music was pounding and the whole room was vibrating. Very expensive for what was far worse quality sleep than a Holiday Inn.
Hedwige
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing propert
Maxine
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff are really friendly and service is excellent. The room was spotless and clean but it was the smallest room we have ever stayed in and we could hear noises from the other rooms such as the shower and noises above. Having a mirror on the dressing table would make a huge difference when putting on make up and doing hair etc.
Read More
Gina
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Upgraded room very nice. A little smelly but lovely size
Richard
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Overall very pleasant stay
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Spacious. Clean
Michael
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I stayed in the signature suite as a last minute booking and it was wonderful. The staff were exceptional, especially the receptionist and the night porter (tall bald man, I wish I had asked his name). The only let down was the lack of a cooked breakfast in the morning due to the chef not being able to get in, these things happen I understand, just a shame.
Read More
Sam
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

No chef and hence no cooked breakfast , which I was looking forward to Rooms was clean and check in efficient and friendly TV kept cutting out
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was OK, thought I had an upgrade but it didn't feel like it. Breakfast waitress seemed disinterested.
Number of reviews per page
20
40

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Others 4 Malmaison Cheltenham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Malmaison Cheltenham

Number of reviews per page
20
40
Top reviews
Marc
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Booked a Junior Suite and very disappointed with the room - bed was very uncomfortable, walls very thin so kept awake for most of the night with noises in the corridor and adjacent rooms, room amenities were outdated and poorly maintained.
Charlotte
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When we arrived the air conditioning was on in our room and it was so cold. It was cold outside so I have no idea why it had been left on. As you entered the hotel it was so warm then going into our room was very uncomfortable. Staff did come up and said it would take some time to warm up which it did so sadly the only time we really spent in the room it was freezing. Also it was incredibly difficult to get ready. The room was so dark and what lights there were barely lit the room. Even the bathroom was dark. As a woman we do need light to get ready but even my boyfriend found it frustrating. The room was clean and the staff were nice. We went downstairs to sit in the bar and the leg snapped off the sofa so I ended up on the floor! Staff seemed unbothered and just moved the sofa. The room was warm by the time we got back to sleep later so that was something. Breakfast was nice and the staff were friendly enough. Due to the disappointing room I doubt we would return. Plenty of other options in Cheltenham.
Read More
Steve
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Abigail
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice enough, but nothing special. A couple of little things made it 4 stars not 5- we only had one towel between two of us, the water pressure from the tap was very poor, the lights seemed to not be working all fully, and we couldn’t seem to turn the extractor fan off completely! But the bed was comfy enough and the room was clean. The room was also quiet, we had no road noise.
Read More
Greg
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It’s in the right part of Cheltenham. Close enough to Montpellier, but not so close it’s outside. 20 minute walk from Cheltenham Spa train station, or catch a cab.
Debra
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff made our springer spaniel very welcome!
T
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean and well presented.
andy
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great
Martyn
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love the vibe at the Mal in Cheltenham. Rooms great, and staff are excellent!
Leyton
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel was lovely and well kept and the staff were very polite. However the 'cosy room' I booked was FAR FAR too small for the £143 I paid, it was at times just too small for two adults with bags to move around in.
Valerie
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was very small no room at one side of the bed for a bedside table or shelf so had to place phone and drink on floor No safe in room
Grant
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I am afraid, apart from the food, the stay was disappointing. The place was exceptionally noisy until gone midnight due to a private party - but with a 14 month old this made the stay unbearable. The music was pounding and the whole room was vibrating. Very expensive for what was far worse quality sleep than a Holiday Inn.
Hedwige
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing propert
Maxine
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff are really friendly and service is excellent. The room was spotless and clean but it was the smallest room we have ever stayed in and we could hear noises from the other rooms such as the shower and noises above. Having a mirror on the dressing table would make a huge difference when putting on make up and doing hair etc.
Read More
Gina
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Upgraded room very nice. A little smelly but lovely size
Richard
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Overall very pleasant stay
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Spacious. Clean
Michael
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I stayed in the signature suite as a last minute booking and it was wonderful. The staff were exceptional, especially the receptionist and the night porter (tall bald man, I wish I had asked his name). The only let down was the lack of a cooked breakfast in the morning due to the chef not being able to get in, these things happen I understand, just a shame.
Read More
Sam
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

No chef and hence no cooked breakfast , which I was looking forward to Rooms was clean and check in efficient and friendly TV kept cutting out
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was OK, thought I had an upgrade but it didn't feel like it. Breakfast waitress seemed disinterested.
Number of reviews per page
20
40