Our stay at Casa Ganesh in Tulum was absolutely excellent. The location is unbeatable, right in the heart of the beach zone and close to everything. The staff was incredibly helpful, attentive, and always available when needed. The property is very clean, beautifully maintained, and the bedrooms are spacious and comfortable, making it easy to truly relax. Everything felt well organized and welcoming. We would definitely stay here again. Highly recommended!

No beach view from any rooms. But direct beach access. Gated property is nice addition. Bed was NOT comfortable at all. Sunken in the middle and we both woke up with sore backs. Im a silver member with hotels.com. Upon booking the room hotels.com said a free spirit would be inlcuded upon our arrival. The hotel had no bottle to offer (no restaurant or bar on property). They said that is hotels.com's offer, NOT ours. I believe this part to be the fault of hotels.com for offering something that they can not confirm with the hotel.

Awful hotel experience. Very misleading information online… what it doesn’t tell you is that it is located directly next to one of the loudest clubs on the strip. If you plan on sleeping at all do not book this hotel. Amenities were minimal. I booked this hotel because it had beach access & food and beverages… what it does not tell you online is that you have to walk down the beach to access these amenities.

The staff are really nice and accommodating . Especially Theresa . She’s sweet and anticipates our needs. The place has no amenities but you have access to Ahau which is the sister hotel . But I like the atmosphere here in Ganesh - the location is perfect, if you don’t want the hustle and bustle of typical resort this is a good place for you . The beach is nice and the only downside is it’s on the strip of clubs that can be loud at night but they stop playing at 1 am. Somehow all of us slept well despite of the loud noise of club music. Foods amazing in all restaurants.

Staff was so amazing and accommodating! Highly recommend and would stay again

Sandra customer service was awesome. Very attentive and went far beyond and helped us with our luggages. Information was on point. Explained us everything and suggestions were very helpful. Also used sister hotel amenities. Very helpful.

It was a good stay. The welcoming host Sandra was amazing and very helpful.

Nice property, rustic, green, clean. Good location. Sadly next door is a beach club which blast awful music all day and night. You can hear it loudly in the room until early hours and you cannot relax in the beach loungers without the insanely loud music disruption. Nice beach, nice area but the music was a downfall, we moved to a different area!

This property was everything it stated! Love the location, free parking, and quick access to beach. The young lady working the reception desk was EXTREMELY HELPFUL! She had the best customer service.

Hidden gem! Will come back. We love how we got access to other resorts and also the galllery.

Lovely hotel, the best part is the staffs, they'll make you feel special all throughout your stay. the food and drinks were delicious.

Un super servicio la chica Sandra la mejor siempre atenta a todas nuestras necesidades!! El desayuno super y nuestro mesero Sergio el mejor de todos 10/10 Super recomendado

Propert was very clean! Staff super friendly and very helpful

The room we stayed at had geckos coming in at night. They were making weird noises and we barely slept at night. I requested a new room and the hotel was occupied at the moment. I do not recommend

Property and location was great, Sandra was great.

Manager Sandra is very very helpful and staff was very friendly.

Loved how close this hotel was to the beach and many shops/restaurants!

The room is small but very cute! The best thing is that it’s right on the beach…just a few steps away. They have lounge chairs or the option to go to two different beach clubs without a cover charge. Water pressure in the shower was amazing! Just wish it had a little fridge.

This property is very safe and centrally located to all the best restaurants and night life. You have a beach that is literally right outside your door. If you don't mind not having room service and restaurants on premise than this is the right place for you. It's very bohemian and quite a little gem of a hotel right smack in the middle of everything you want and more. Sandra at the front desk is very helpful and had a lot of great recommendations. You also have VIP access to Rosa Negra Beach club which is right next door and Ahau restaurant and hotel that's right down the street( about a 4 minute walk). I highly recommend this hotel and we always look forward to our stay at Casa Ganesh

Great place to stay on the beach with a Boho vibe.