We had asked for a walk in shower and told we would get one but when we arrived were told one wasn't available. Consequently I struggled to get in the bath to shower, and get out again as I have arthritis. Also the sink plug wasn't draining very well so reported it to reception and they said maintenance would come and resolve it - they never arrived. In the end I unscrewed the plug and had to remove bits of plastic and god knows what myself. The sink was fine after my intervention!

An amazing hotel made even better by the 5 star staff. So helpful and friendly. We had breakfast and an evening meal and both were just perfect. Our room had lovely aircon, which was really appreciated. I would recommend the Kings Arms to anyone wanting to go somewhere for a treat.

Yes

Fantastic stay, lovely hotel would highly recommend. Will be back

Just stayed one night. The hotel staff were very friendly and the room was clean. Nice touches were the tea/coffee/biscuits - and real milk in the fridge. I had a very large bathroom with a walk in shower. Had a quick look round Christchurch - plenty of things to see and do.. Definitely recommend.

Great location in central Christchurch. We had a lovely spacious room with views of the abbey and Norman house. Staff were friendly and welcoming. Dinner in 18 restaurant based in the hotel was good and a 30% discount for hotel guests made it a reasonable price. As many reviews have already said the breakfast is excellent, lots of choice, cooked to order and you get enough to not need lunch! Only minor niggles were with the room which needed more storage for clothes. Our superior room was plenty big enough to have had a chest of drawers, only toiletries provided were soap dispenser by wash basin and soap/shampoo dispenser above bath (which incidentally was placed at the wrong end of the bath for the shower). We did mention these issues to staff at check out so hopefully they will be corrected. All in all we did enjoy our stay in Christchurch at the King’s Arms and would stay their again.

Super clean room with own air conditioning Very helpful staff with help upstairs with our cases Lovely breakfast Reception very helpful Thanks Everyone

Central location close to bars and restaurants. Character property looking over the ancient priory and church.

Excellent location right opposite the castle. Very comfortable and the staff were friendly and welcoming. Good food at the 18 restaurant with a 30 per cent discount for hotel guests. Would definitely return in the future.

Loved it. Wonderful hotel in Christchurch. Staff were very helpful and we really liked the bar.

We had a wonderful stay here The staff are so friendly and helpful Food is excellent rooms clean and fresh and the entertainment was first class

This hotel is perfect in every aspect. We have returned here many times and the high standards of service, cleanliness and facilities never falter.

Had a lovely nights stay. Room was huge really well appointed and super comfortable and spotless clean. Great location in centre of town. Didn’t have breakfast so can’t comment. One slightly odd thing both the bed and the side of the bath were extraordinarily high. I’m 5ft 1 and literally had to climb into bed and into the over bath shower. Don’t know how I would have faired if I had mobility issues. Really nice Hotel and throughly recommended.

10/10 Staff , breakfast all excellent

Staff were very pleasant, welcoming and helpful. Room was large, comfortable and well presented, breakfasts were very good.

This was our third stay at the Kings arms in Christchurch, and another enjoyable experience. The Hotel is ideally located in the town and a short walk from the quay. The staff at check in and the restaurant are always friendly and helpful. The rooms vary in size depending on the type booked, but those we have stayed in have always been clean and well appointed. Nice little touches include a fridge with complimentary bottled water, fresh milk and biscuits. Breakfast is outstanding and there is ample free Hotel parking. We have stayed in other Hotels in Christchurch over the years, but The Kings arms is the nicest all things considered.

All staff are very friendly and always with a smile and a greeting. Excellent breakfast, lots of choice to choose from. From continentalbreakfasts, cereals and choice of cooked breakfasts, all good. Room is clean and tidy. Free WiFi too. Love to go back there again but not ideal for accessibility with wheelchairs, lift is very tiny. I also will feel safe to stay alone, with lots of people milling around Christchuch town.

No USB available in the bedrooms

Great value for money in the heart of the town. Beautifully decorated and well turned out room. Very comfortable bed and great shower. Breakfast was excellent with ample choices of either cooked or continental. Parking was easy across the road from the hotel in a dedicated parking area. Great to walk out and see the sights, minutes from the abbey and quayside. Lots of bars and restaurants close by. The hotel offers you discounts at other local establishments if you choose to eat there. Very much enjoyed the stay!

Exactly the "reset" we needed We’d had a really rough week and just wanted somewhere to go and forget about everything for a bit. This stay was perfect for that. We started with Sunday lunch which was great, and then checked into our room. It was spotlessly clean, tidy, and had a really good bathroom, too. One thing that really stood out was having proper milk in the fridge for our tea and coffee—it’s such a small thing, but so much better than those little UHT pods you usually get! The staff couldn’t have been nicer, either. We were greeted for breakfast by the same lady who’d looked after us at lunch the day before, and she was so warm and welcoming both times. It’s that kind of service that makes a place feel special. Speaking of breakfast, it was excellent and definitely kept us full for the rest of the day. All in all, we had a lovely, relaxing time and it was exactly the "chill" we were looking for. We’re already looking forward to coming back when we need another break!