8.6
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews The Knoll House

Number of reviews per page
20
40
Top reviews
Paul
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I organised a large family gathering at this hotel to celebrate finishing south West coast path. The breakfast and dinner every night was fantastic served by a brilliant team. The location is great and in a beautiful area , used the heated outdoor pool several times. Lots of nice areas outside and in to relax . Hotel rooms need updating but overall this didn’t affect our stay . Great value and recommend.
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Lisa
icon-with Pet
with Pet
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are not well soundproofed. Location is excellent. Breakfast was great but finishes too early at 09.30. Staff friendly. Once the entire hotel is refurbished it could be amazing!
Paul
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A charming , if not slightly tired, hotel. In a beautiful spot, perfect as a base to further explore the area. From the moment I checked in, until the moment I checked out, all of the staff were extremely friendly, helpful , courteous and professional. The bed was very comfortable and the linen fresh and clean. Powerful hot shower. Plenty of tea & coffee. The breakfast buffet was excellent. A very enjoyable stay. I would love to see the proper receive the TLC it deserves.
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Patricia
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent property with loads of facilities, tons of history and full of old world charm. Sadly, the Expedia app let them down. I sent them several messages and either they didn't receive them or they didnt reply, which was unnerving. Nonetheless, when we got there we had a lovely, pet-friendly, ground floor suite (it smelled a bit musty, but it settled), and the staff couldn't have been nicer. The food we had (breakfast and dinner) wa excellent. This is a largely undiscovered, unspoilt area of the UK and well worth visiting.
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Anne-Marie
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice bedroom. Rest of hotel a bit dated. Good food and great location. Breakfast not served till 8am which is quite late. We had to leave at 7.30, but we were told we couldnt be offered any breakfast. We would have been happy to help ourselves to coffee and toast.
George
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good clean hotel. Good breakfast. Would stay again.
William
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Some staff were not helpful. Breakfast was disappointing. Rooms average. Pool was unswept, shoddy though the pool itself was good.
Carol
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Charming and character-full hotel with lovely Enid Blyton memorabilia for those of us who have fond memories of growing up with her stories. The location is beautiful, across the road from the ocean and beaches, along with several excellent walks. My room was very comfortable and cosy with nice updates, although part of the charm of the hotel is its age which does show in some of the common areas. Breakfast was tasty and plentiful, although a few more healthy options would be appreciated for those of us paying attention to our diet - such as wholemeal bread options, fresh fruits and granolas. All in all, very good value for a lovely stay and I would definitely return.
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Matthew
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice very big rooms. Great breakfast. Quick walk to beach. Never found the swimming pool. WiFi very poor in my room but fine in main building. Parking was chaotic, they need to use paint to delineate parking bays and maybe book bays for overnight people.
Simon
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a good stay. However i found the bed to be very hard and the property to be very dated. Everything was very clean, but the 1st impression wasn't what i had hoped for. The location is wonderful, a great beach within a few minutes walk. Staff were all lovely. However for me it is time to renevate, starting with the rooms and their furniture. I did not try the extended facilities such as the spa, so can't comment.
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Christine
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

From the moment we arrived the staff could not have been more welcoming and helpful. The food was excellent. The lovely dinners made the stay special. Our room was clean and the beds were very comfortable. The only negative was that the WiFi in our room was not good and kept dropping off.
Sandeep
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Perfect
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very relaxing and enjoyable
Nicholas
icon-with Pet
with Pet
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall, the experience was very good. The room was perfect for our needs and with a great sea view. Most of the services and the quality of food was very good - along with the ease of parking and the Hotel's excellent location. My only criticism would be that there was no bottled water supplied in the room - nor any real choice of tea. On the services side, only a two-course dinner was available in the evening from the kitchen and no light snacks or room service were possible. Otherwise a very enjoyable stay.
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Rachel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Stayed in a family room which was great, only one door to the hall though the kids could reach the lock. The rooms were clean and comfortable. Shower room was very nice, clearly new, great shower! lovely products and towels. Beds were comfy and the room was very nearly blacked out by the curtains. The games room was fun, there is a separate room for younger children with TV and DVDs as well as books and toys. Indoor pool was perfect for the kids, hot tub wasn't working well but the sauna and steam were lovely for a short relax. Pirate ship play area was a hit! Food was enjoyable and staff friendly. Grateful that is was quiet as that suits us well. Path to the beach is bit rocky and uneven, best to walk via the road, short walk (few mins) car park is National Trust so pricey if not a member. Beach is fab. Cinema room was good. Plenty of spaces to sit around the hotel inside or out. Great to be able to take the dog with us. Overall would recommend - its not 5 star but its a lovely place for a short break esp with kids.
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Suzanne
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast was good. Help yourselves hot and cold buffet, which worked well. Bedroom was very dated, with mismatched furniture.
Charles
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice character and quirky but very tired property. Room was a good size and the bed was comfortable. The bathroom was a trip back in time and whilst functional, it needs replacing. The main hotel was comfortable and very relaxed and extremely dog friendly, which suited many guests. The food and service was very good.
Howard
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Friendly staff. Family and dog friendly. Very clean but some areas and furniture quite worn.
Nick
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Amazing location, comfortable and clean room, yummy and generous breakfast, fun pitch and putt, quirky indoor pool, fun games room once tokens were eventually located and provided :-)
James
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Cleanliness of the spa area needs improvement
Number of reviews per page
20
40