My stay was disappointing. I booked a courtyard view but was “upgraded” to a city view room on the second floor, which put me as close as possible to the active construction site next door, where jackhammering and other loud work started around 7 am. There are also streetcars that run in front of the hotel that are pretty noisy. It ended up feeling more like some kind of penalty than an upgrade. The vent in my room made a loud rattling sound which the maintenance person tried to fix twice but kept coming back, which ended up being drowned out by the early morning construction next door anyway. Even my TV remote ran out of batteries that I went downstairs to have replaced. Far, far below my expectations for such a highly rated hotel. At least the bar and server downstairs were nice, as were the maintenance guy and front desk folks. I would avoid "City View" rooms especially as long as the construction next door is going on.

Hotel da Baixa is an excellent boutique hotel located in the heart of Lisbon’s old city. Walking distance to everywhere. Wonderful rooms. Wonderful ambiance. We would definitely stay here again!

Convenient location and near restaurants.

Hotel is really nice and in a good location to allow exploring. I did find the shower in my room to be a challenge to get in and out because of the glass shower door opens in instead of out therfore limiting the amount of space to get in. If you're a thick/large individual you may not be able to get in.

Lovely rooms , friendly staff, and amazing location

Our favorite place to stay in Lisbon. Great staff , great location!

Wonderful, clean rooms with large bathroom. Delicious breakfast and cold drinks and coffee available at all times. Very helpful reception staff. Great stay.

Really enjoyed our stay at the Hotel da Baixa. It's a brilliant location and the staff were very helpful. We did the free walking tour with Pedro which was fantastic. Would highly recommend.

This was generally a disappointment at the end of our theee week trip. The room was TINY and we paid a premium price! In fact, the current rate at the time of check in was between 135 and 170 euros and we paid 350!!! What a huge difference. I really don’t understand why my price was so high booking just 30 days earlier. For that price we should ah e gotten a pretty spectacular room but it was clearly the bottom of the tier.. We asked for a late checkout and was denied unless we paid an additional 25 euros per hour fee. Facilty was decent and staff was pleasant but again, overall a big disappointment to end our trip. :-(

Beautiful hotel! The staff was incredible and the hotel was clean and very comfortable. Would stay again for sure.

A very clean room and hotel. Very good location. Good breakfast.

Fantastic experience !!

Fantastic stay . staff was very helpful and kind. The location is the best walking distance to the town center and all the restaurants. Updated rooms and bathrooms . loved it.

They were very helpful in every message. Thank you for your kind hospitality.

I had a wonderful stay at this hotel. Carolina and Gonzalo were especially outstanding, friendly, professional, and always willing to help. In general, everyone at the hotel was amazing, helpful, and always smiling, which made me feel very welcome throughout my stay. Thank you to the entire team for such a great experience. I would happily stay here again.

The rooms were on the small side but clean, modern, comfortable and very quiet. Breakfast had many options and the bar was nice after a long day exploring the city. The reception staff was friendly and helpful. Hotel de Baixa is centrally located and close everything you need or want to see while visiting Lisbon.

Loved our three nights staying here. Room was great and the staff was helpful and accommodating. Great location except for the fact that non-electric cars can't drive on the street so you need instructions from the hotel how to reach the hotel by walking a short distance. Highly recommend this hotel.

Excellent location.

Great location

Reception staff was very helpful and friendly. The hotel was a bit on the smaller side in the restaurant but the breakfast was A nice way to start the day. The staff in the bar kept up the vibe with good nightcaps after a long day. The rooms were updated and clean but on the smaller side. My view was into a dead alley and a neighbors apt. Otherwise they were sound proof for a good night’s sleep as long as you kept the windows closed.