The staff were polite and friendly, room was clean. The breakfast was very disappointing, very limited continental breakfast choice. I appreciate that avoiding food waste is important but not much selection at all. Is always a treat when staying away from home for us so wouldn't stay here again.

Such comfy lively friendly country hotel will stay again

Amazing, as always!!!

The room was cold and dingy with a dirty window cill and walls around it. A small radiator was lukewarm, an old electric wall heater lasted about 3 minutes. I am mystified how it got a high rating. I was so angry but too tired to complain. It cost over £70. I've had better stays at motorway services for £20 less.

The staff were fantastic and so friendly and helpful. Food was just fabulous and room perfect for us. We will be back!

Everyone was friendly

Staff were lovely. Very dated room and poor buffet breakfast.

Repeat visitor due to the staff and the comfort of the rooms.

Yes

Lots of character, gorgeous views, lovely staff, comfy beds, spacious rooms, good food options for Gluten Free and vegi /vegan. Will definitely come again

I stayed for business not pleasure. I would book here again, the hotel is centrally located to where I regularly need to be. Room was basic but spotless. I’m pretty sure it was a brand divan bed and I slept decently. Food in the restaurant was tasty and I left full.

Very clean room, slightly outdated. Staff very friendly. Breakfast and evening meals were very good.

When we arrived the evening staff were great, friendly and efficient. Our evening meal was good British menu well cooked and presented. Our room was clean, not the most comfortable beds, but the real problem was lack of sleep. We were on the ground floor and there was no sound proofing, the person/people in room above were walking or moving stuff around until midnight and started again just after 4am. Their floorboards were creaking so loudly that after not being able to sleep until late, we were woken again in the early hours!! It seems t e hotel is used by travelling workers? In the morning I was going to have a polite word at check out but the elderly man and two women were in conversation and just handed us a copy of our receipt without asking if we’d had a good stay so we left. I really don’t know how this hotel gets 10/10 reviews???

Good bar, great staff, good breakfast and beautiful location in the Herefordshire hills. Plenty of parking in frint of the hotel.

Good location with excellent views of surrounding hills.

Parking not brilliant, rooms are dated but clean. Needs a few quid spending on it.

Staff excellent, friendly and professional, food and drink extremely good, wonderful view out the back. Only slight problem was the carpet in the room, very thin and worn, but overall would thoroughly recommend this hotel 👍

Friendly and helpful staff. Good location with lovely views. The restaurant menu was excellent. I wish I could’ve stayed more nights to try more meals from the menu.

Good night's stay, staff excellent, food very good, bedroom clean and tidy.however toilet seat wasn't cleaned properly. Albeit an old building perhaps a freshen up is needed.

A lovely hotel that is friendly, welcoming, inviting and clean. The bedroom and facilities were spacious and relaxing. We enjoyed delicious food and excellent service. The views are absolutely breathtakingly beautiful