The hotel was clean, most of the staff were effective at costumer service and courteous. In many situations they were problem solvers and went above and beyond. There was only one situation when our reservation for the sauna was double booked and we did end up not using it and there was a day in which the elevator was out of service and we have to go down the stairs to meet a friend to go around the city. The Expedia advertised that they have a diamond shuttle service to the airport and we ended up paying for it. Supposedly what is called a diamond service is a relationship with a taxi company. Overall, it was a nice experience and the sea view from the bedroom was worth it!

The staff was so great !! What a location … wish we had more time to enjoy this hotel

The lobby and restaurant were on the 14th floor providing impressive views of the coast and the Pacific Ocean!

Nice. Ocean front.

Good location

Great views of the coast and super helpful staff.

Dinner was quite good, and the bed was comfortable

Comfortable beds and a good room size. On checkout day, there was a power failure and we had to walk down the fire-escape 14 floors to reach our car. Not hotel’s fault however!!

We stayed here for one night before an early flight - the hotel itself is great, with a good rooftop bar/restaurant. Breakfast was fairly average though. The room was quiet and we had great ocean views. The area isn't the best though, and the hotel parking was very small. But useful for the airport as you are on the 'right' side of town.

This is a nice hotel with all the amenities. It has a very nice buffet in the morning and friendly staff.

The ocean views were amazing and the staff were very helpful and friendly. The breakfast was as big and diverse as we have ever seen. Our only complaint is that our room never warmed as much as we wanted and the shower water was not quite as hot as we like.

Service was weak. Couldn’t get a coffee between 4 and 7 in lobby and they ran out of beer at 20:30.

Great beachfront property with clean room and friendly staff.

Overall this is a lovely hotel - efficient service, spacious room, nice bedding and towels, very good breakfast - all as you would expect of a hotel of this type. It is a short taxi ride or 30-40 minute walk to the centre of the city, and 15 minutes walk from the bus station. A couple of small issues only - the water in the shower never really gets hot, only just warm. It has a restaurant and although the food is not amazing, it is convenient. However, it was a little frustrating that many options were not available and the 'menu del dia' advertised was also not being served. On both our arrival day, and after room cleaning we were only provided with one towel, meaning we had to ask for another on two occasions. Finally, although the reception staff are courteous, most could be a little more bright and welcoming in their demeanour.

The front desk phone line was busy, I not once was able to get in touch with the front desk from my room. The restaurant service was bad as well and no room service.

Food available in the hotel only with limited schedule, difficult to reserve a taxi , windows of the room with ocean view Can not be open

Excellent hotel all round. Special mention of the fantastic service I have received with a lost item. Nothing was too much to help me. Thanks everyone! The view from the room is wonderful, also very good restaurant.

Excelente atención lo mejor es la vista destacar la atención de Maria belén y dayana

close to downtown- a bi supermarket within walking distance and a couple of restaurant. The ocean is 200 ft away

The hotel is brand new , the room was comfortable clean and cozy , good location and great room view to the sea . Definitely i recommend this hotel in Antofagasta.