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Traveler Reviews Aryaduta Palembang
Number of reviews per page
20
20
40
40
Customer reviews
S***a
10.0
/10
Reviewed 2 day(s) ago
The hotel is kids-friendly and very comfortable with a price that is still very good 😍 If possible, just have a non-smoking area at the swimming pool because there is a children's play area, but there are still people smoking there.
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s***a
Leisure
9.1
/10
Reviewed 3 day(s) ago
This is my third stay here. The staff is friendly. The breakfast is delicious. Perhaps because this is an older hotel, I would like to recommend replacing the tile flooring. It looks dirty even though it's clean. Thank you.
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H***o
Leisure
10.0
/10
Reviewed 3 day(s) ago
The hotel can be flexible for those of us who are arriving from out of town and it is still a long time before the normal check-in time. They can try to check in to the room after it has been cleaned and there is a suitable room.
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k***t
Business
10.0
/10
Reviewed 1 week(s) ago
Comfortable rooms and delicious food, easy to reach location and access to the mall.
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A***r
Leisure
8.5
/10
Reviewed 1 week(s) ago
Comfortable, neat and friendly, clean and the food is delicious
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Herdi A. W.
Business
10.0
/10
Reviewed 1 week(s) ago
Overall, it's okay in terms of service, food, and everything related to this hotel is the best.
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R***I
Staycation
8.5
/10
Reviewed 1 week(s) ago
Recommended because it is close to the mall, so you don't have to stay far to go shopping.
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n***a
Leisure
9.1
/10
Reviewed 1 week(s) ago
Friendly staff, helpful with late check-out, helpful with activating room keys.
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RD
ROBY D.
Staycation
10.0
/10
Reviewed 3 week(s) ago
Great strategic location in Palembang city
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J***o
10.0
/10
Reviewed 4 week(s) ago
Fast service, friendly staff, and the food is delicious and has a wide variety of menus.
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DS
Dicky S.
10.0
/10
Reviewed 4 week(s) ago
Great hotel, satisfactory service.
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S***n
Leisure
10.0
/10
Reviewed 4 week(s) ago
Large parking area, very friendly service, friendly staff, all areas are clean, spacious rooms, there is a swimming pool, children's play area, in short, very comfortable, a future holiday destination, complete facilities.
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Verified Traveler
Leisure
9.7
/10
Reviewed 4 week(s) ago
Aryaduta was a 5-star hotel. It indeed still maintains the 5-star hotel in terms of hospitality, facility, services, amenities, and cleanliness. The staff are friendly. I booked a total of 11 rooms for 6D 5N. It was worth it. The rooms and the beds were spacious, a standard of a 5-star hotel. Got a fridge and a safety box. The breakfast is still OK with several varieties of Indonesian and Palembang cuisines. Allow me to comment on the bathroom, I hope it is easier for a Muslim to take ablution/wudhu. Yes, Aryaduta is located at the city center and good malls are nearby. I recommend Aryaduta for your stay at Palembang. Best regards for Aryaduta in the future.
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Accommodation's Reply
28 Mar 2026
Dear Valued Guest,
Thank you for your wonderful review and for choosing ARYADUTA Palembang for your stay.
We are truly delighted to know that you had a satisfying experience with us and that our hospitality, facilities, services, amenities, and cleanliness met your expectations as a 5-star hotel. It is especially rewarding to hear that your extended stay with 11 rooms over 6 days and 5 nights was worthwhile, and that you found our rooms spacious and comfortable.
Your kind words regarding our friendly staff will certainly be shared with the entire team as a great motivation to continue delivering exceptional service. We are also pleased that you enjoyed our breakfast selection and our strategic location in the city center, close to shopping malls and attractions.
Thank you as well for your valuable feedback regarding the bathroom सुविधा to better support wudhu. We truly appreciate your suggestion and will take it into consideration for future improvements.
Your recommendation means a lot to us, and we sincerely look forward to welcoming you back for another memorable stay at ARYADUTA Palembang.
Best regards,
Management of ARYADUTA Palembang
MS
M Sholeh
Leisure
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and access to various places is easy.
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Accommodation's Reply
28 Mar 2026
Dear Mr. M. Choleh, Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay at Aryaduta Palembang, especially the friendliness of our staff and the convenient location for easy access to various attractions. We are proud to have provided friendly service and facilitated your travel during your stay in Palembang. Your positive review encourages our entire team to continue providing the best service. We hope to welcome you back soon for another memorable stay. Sincerely, The Management Team, Aryaduta Palembang
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F***a
Medical
10.0
/10
Reviewed 6 week(s) ago
Great location for public facilities
1 people find it helpful
Accommodation's Reply
28 Mar 2026
Dear Valued Guest,
Thank you for your kind review. We are delighted to know that you appreciated our strategic location, which provides convenient access to various public facilities.
It is always our aim to ensure our guests enjoy both comfort and ease during their stay. Your positive feedback truly motivates our team to continue delivering excellent service.
We look forward to welcoming you back to ARYADUTA Palembang for another pleasant stay in the near future.
Best Regards,
Management ARYADUTA Palembang
f***i
Business
10.0
/10
Reviewed 6 week(s) ago
The room is nice and comfortable, but the receptionist didn't call me during sahur, hmmm
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Accommodation's Reply
28 Mar 2026
Dear Valued Guest, Thank you for your review and compliments. We are delighted to hear that you enjoyed the comfort of your room during your stay at Aryaduta Palembang. However, we apologize for the inconvenience you experienced regarding the lack of a wake-up service during Sahur (morning rush hour). This is a significant issue for us, and we will investigate with the relevant team to ensure better and more consistent service in the future. Your feedback is crucial to our continued improvement of the quality of our service. We look forward to welcoming you back for an even more enjoyable stay next time. Sincerely, The Management Team, Aryaduta Palembang
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Muhammad R. P.
10.0
/10
Reviewed 9 week(s) ago
Continue to improve service and food variety.
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1 people find it helpful
E***n
9.7
/10
Reviewed 9 week(s) ago
The hotel staff are all friendly, even if I left something behind, they still contacted me 😇❤️ The best hotel
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2 people find it helpful
Verified Traveler
Leisure
8.7
/10
Reviewed 9 week(s) ago
Breakfast was sparse and lacking in flavor, with the food being mostly the same. The last time I stayed here, the food was quite varied and tasty. The location is strategic, making it easy to get around. It's quite clean, and the service is quite good.
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3 people find it helpful
Verified Traveler
Leisure
8.7
/10
Reviewed 9 week(s) ago
The service was okay, the place was okay, and the cleanliness was okay, although the sheets had a few issues. The food wasn't varied; the menu was the same and the taste was lacking, unlike previous stays I've had several times. The receptionist took a while to answer calls from the room.