Does Aryaduta Palembang provide parking?

Yes, Aryaduta Palembang provides parking. Please confirm details directly with the hotel.

Does Aryaduta Palembang have a swimming pool?

Yes, a swimming pool is available at Aryaduta Palembang.

What do past guests say about Aryaduta Palembang?

Aryaduta Palembang is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Aryaduta Palembang

Name: Aryaduta Palembang
Address: Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137, Jalan POM IX Palembang Square, Sumatera Selatan, 30137, Indonesia
Rating: 8.6

Hotels

Preferred Partner

Finding rooms for you...

8.6

/10

Very Good

7,139 reviews

What Guests Say About Their Stay

A***a

10.0

/ 10

Upon entering the hotel, we were greeted by a security guard, who promptly helped us carry all our luggage. Check-in was incredibly easy and quick. We had a room on the 11th floor with a view of the city. The room was immaculate, and we were even helped with anything we needed. It was a truly enjoyable stay.

See original

arinda o.

10.0

/ 10

A kids-friendly hotel in Palembang, close to the mall, just a short walk away. Top-notch service, always a happy staycation here. Thank you, Aryaduta Team. From security, front desk, pool attendants, to HK, and the F&B team, they're also full of smiles and very helpful.

See original

G***a

9.4

/ 10

It was a very comfortable and pleasant stay. The service was exclusive and friendly—it was simply the best. The waiting room was comfortable, and the receptionist was very friendly.

See original

A***a

8.5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

See original

A***a

8.5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

See original

In the Area

See Map

Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Aryaduta Palembang is a hotel is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Aryaduta Palembang

Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Discover More Places

Discover More About Aryaduta Palembang

Discover the Charm of Aryaduta Palembang

Welcome to Aryaduta Palembang, your premier destination for an unforgettable stay in the heart of Sumatera Selatan. This introduction aims to provide you with all the essential information you need to plan your visit, ensuring a seamless and enjoyable experience. From its strategic location to its world-class amenities and comfortable accommodations, Aryaduta Palembang is designed to cater to every traveler's needs.

Aryaduta Palembang Location

Aryaduta Palembang is conveniently situated in the vibrant city center of Palembang, specifically in the Seberang Ulu district. Located at Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatra Selatan, Indonesia, 30137, the hotel offers easy access to the city's key attractions and business hubs. It is approximately a 45-minute drive from Sultan Mahmud Badaruddin II International Airport, making it a convenient choice for both domestic and international travelers. The hotel's prime location means you are never far from the pulse of the city, yet you can retreat to a tranquil oasis upon your return. The atmosphere surrounding Aryaduta Palembang is one of sophisticated urban living, with a blend of modern convenience and local charm. It is close to the iconic Ampera Bridge and the Musi River, offering picturesque views and easy exploration of Palembang's rich heritage.

Aryaduta Palembang Facilities & Services

Facilities for guests at Aryaduta Palembang are designed to enhance your comfort and convenience throughout your stay.

Swimming Pool: Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation and recreation. Operating hours are from 6:00 AM to 8:00 PM daily.
Fitness Center: Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM.
Meeting & Event Facilities: Host your corporate events or social gatherings in our versatile function rooms. Please inquire for specific rates and availability.
Business Center: Stay productive with our comprehensive business services, including printing, copying, and internet access. Available from 8:00 AM to 6:00 PM.
Concierge Services: Our dedicated concierge team is available 24/7 to assist with bookings, recommendations, and any special requests.
Room Service: Enjoy a selection of delicious meals and beverages delivered directly to your room, available from 6:00 AM to 11:00 PM.
Free Parking: Guests traveling by car can take advantage of our complimentary on-site parking facilities.
Wi-Fi: Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.

Aryaduta Palembang Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Aryaduta Palembang.

Deluxe Room: These rooms offer a comfortable stay with city views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
Executive Room: Slightly more spacious than Deluxe rooms, offering enhanced amenities and city views. Available in smoking and non-smoking options. Bathtub available in select rooms.
Suite: Our suites provide a luxurious experience with separate living areas and premium amenities. Enjoy stunning city views. Bathtub included.
Family Room: Designed for families, these rooms offer ample space and comfort, often with multiple beds. City views are standard. Bathtub available in select rooms.

Aryaduta Palembang is not a pet-friendly hotel.

Aryaduta Palembang Dining & Restaurants

Savor a culinary journey at Aryaduta Palembang, where diverse dining options await to tantalize your taste buds.

The Palm Cafe: Offering a delightful international buffet and à la carte menu, The Palm Cafe is open daily from 6:00 AM to 11:00 PM. Estimated price per person for a buffet is around PHP 800.
The Lounge: Perfect for a relaxing afternoon or evening, The Lounge serves a variety of beverages and light snacks. Open from 10:00 AM to 10:00 PM.

Aryaduta Palembang Nearby Attractions and Activities

Explore the vibrant surroundings of Aryaduta Palembang with these popular nearby attractions:

Ampera Bridge: An iconic landmark of Palembang, offering stunning views of the Musi River.
Musi River Cruise: Experience the city from a different perspective with a relaxing cruise along the Musi River.
Great Mosque of Palembang (Masjid Agung Palembang): A significant religious and historical site in the city.
Palembang Indah Mall (PIM): A major shopping destination offering a wide array of retail, dining, and entertainment options.
Kuto Besak Fortress: A historical fort offering a glimpse into Palembang's past.

If you are looking for other activities around Aryaduta Palembang, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to Aryaduta Palembang from the Airport

Getting to Aryaduta Palembang from Sultan Mahmud Badaruddin II International Airport is straightforward, with several convenient options available.

Hotel Private Airport Transfer: For the most seamless experience, you can arrange for the Aryaduta Palembang airport transfer service directly with the hotel. This service offers comfort and convenience, with rates typically starting from PHP 500, depending on the vehicle type.
Metered Taxis: Metered taxis are readily available at the airport. The journey to Aryaduta Palembang usually takes around 45 minutes and costs approximately PHP 150-200.
Ride-hailing Services: You can also use a ride-hailing service booked via your smartphone. The fare will be similar to metered taxis, depending on traffic conditions.

For more information on transportation options, you can explore airport transfer services.

Summary of Why You Should Choose to Stay at Aryaduta Palembang

Choosing Aryaduta Palembang for your next trip offers a blend of comfort, convenience, and excellent service.

Prime Location: Situated in the heart of Palembang, providing easy access to attractions and business districts.
Excellent Facilities: Enjoy a refreshing swimming pool, a well-equipped fitness center, and comprehensive business services.
Comfortable Accommodations: A variety of room types cater to different needs, ensuring a pleasant stay.
Attentive Service: The dedicated staff is committed to making your stay memorable.
Convenient Dining: On-site dining options provide delicious meals without leaving the hotel.

Room availability at Aryaduta Palembang can be checked and secured easily. For the best rates and a hassle-free experience, consider Booking Aryaduta Palembang through Traveloka.

Book budget hotels in Sumatera Selatan and discover the convenience of Traveloka.

Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Aryaduta Palembang

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Hotel Services

Bellhop
Concierge
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Wedding service
24-hour Receptionist

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Garden
Hot tub
Massage
Outdoor pool
Sauna
Spa
Sauna

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Reception hall
Banquet
Connecting rooms
Family room
Swimming pool

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Laundry
Supermarket

Business Facilities

Business center
Meeting facilities
Photocopier
Projector

Food and Drinks

Bar
Poolside bar

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Car rental

Sports and Recreations

Billiard

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Aryaduta Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Aryaduta Palembang	167
Number of floors in Aryaduta Palembang	18
Another facilities in Aryaduta Palembang	Bellhop, Concierge, 24-hour security, Laundry service, Luggage storage

Frequently asked question in Aryaduta Palembang

What are available facilities at Aryaduta Palembang?

There are top facilites at Aryaduta Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Aryaduta Palembang?

The standard check-in time at Aryaduta Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Aryaduta Palembang?

Aryaduta Palembang is a 4.0-star hotel.

How many floors does Aryaduta Palembang have?

Aryaduta Palembang has 18 floors.

How many rooms are available at Aryaduta Palembang?

Aryaduta Palembang has 167 rooms in total.

See All

More Reviews from Other Guests in Aryaduta Palembang

Overall Ratings & Reviews Aryaduta Palembang

Traveloka (7,096)

Other sources (43)

8.6

Very Good

From 7,096 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.6

Location

8.9

Service and Facilites

8.6

People often mention about Aryaduta Palembang

All

Staff Friendliness (156)

Distance to City Center (153)

Bedroom (147)

Accessibility (137)

Ambiance (136)

Room Space (134)

Bathroom (127)

Hotel Area (123)

Taste (123)

Surroundings (121)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Aryaduta Palembang

Number of reviews per page

Customer reviews

T***e

10.0

/10

Reviewed 1 week(s) ago

Very happy, the place is enjoyable, the children are happy too.

See original

Find this review helpful?

Accommodation's Reply

10 Sep 2026

Dear Mr./Ms. T*e, Thank you for choosing Arayaduta Palembang Hotel for your stay on September 5-6, 2026, and for taking the time to share your experience. We are delighted to hear that you enjoyed the hotel's atmosphere during your stay, especially your children. For us, seeing families comfortably spend time together is one of the most meaningful things in the hotel business. We hope that the facilities we provided helped your family relax, play, and enjoy time together while at the hotel. The happiness of children is extremely important in creating a satisfying stay experience for the whole family. Thank you for your trust in Arayaduta Palembang. We hope to welcome you and your family back again in the future to create even more fun moments together. Sincerely, The Management Team, Arayaduta Palembang Hotel

See original

D***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

Very kids friendly, best recommendation.

See original

1 people find it helpful

Accommodation's Reply

08 Sep 2026

Dear Mr./Ms. D*i, Thank you so much for your perfect 10.0 rating and for taking the time to share your experience staying at Arayaduta Palembang Hotel. We are delighted to hear that you found Arayaduta Palembang Hotel to be a child-friendly hotel and recommended it as one of your top choices. The happiness and comfort of families, especially children, is our top priority. We believe that family vacations are more enjoyable when children can comfortably enjoy the hotel's atmosphere while parents can relax and spend quality time together. Your appreciation motivates our entire team to continuously strive to create a family-friendly experience, from arrival to the end of your stay. Thank you for choosing Arayaduta Palembang Hotel for your visit on August 28-29, 2026. We look forward to welcoming you and your family back again on your next visit for an even more comfortable, friendly, and enjoyable experience. Sincerely, The Management Team, Arayaduta Palembang Hotel

See original

Saudy A.

10.0

/10

Reviewed 2 week(s) ago

The service is very good and the cleanliness too.

See original

1 people find it helpful

Accommodation's Reply

07 Sep 2026

Dear Mr. Saudy A, Thank you so much for giving Aryaduta Palembang a five-star rating. We are extremely grateful for your 5/5 rating for the room, service, and location. Even though it was only a short stay, this recognition means a great deal to us and motivates our entire team to continue striving to provide comfortable and memorable stays. We will continuously strive to maintain the highest standards in all aspects of the guest experience, from the comfort and cleanliness of the rooms and the quality of amenities to the friendly, responsive, and attentive service. For us, hospitality is not just about meeting our guests' needs, but about making every visit comfortable and memorable. Thank you for choosing Aryaduta Palembang. We look forward to welcoming you back on your next visit and providing you with an even better experience. Sincerely, The Management Team, Aryaduta Palembang

See original

r***a

8.5

/10

Reviewed 2 week(s) ago

🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻

See original

Find this review helpful?

Accommodation's Reply

08 Sep 2026

Dear Mr./Ms. r*a, Thank you so much for taking the time to share your experience staying at Arayaduta Palembang Hotel and giving us a rating of 8.5. We are delighted to know that Arayaduta Palembang Hotel is a suitable choice for families and is recognized as a child-friendly hotel. For us, creating a comfortable atmosphere for families, especially children, is a key part of the service experience we strive to provide. We hope that during your stay from August 31st to September 3rd, 2026, you and your family enjoyed your stay thoroughly, from the comfort of the rooms and hotel amenities to the atmosphere conducive to quality time together. Your valuable feedback is a very meaningful thank you to our entire team and inspires us to further improve the quality of our service and continue to provide a family-friendly, comfortable, and enjoyable stay experience. Thank you for choosing Arayaduta Palembang Hotel. We look forward to welcoming you and your family back again on your next visit for an even more memorable experience. Sincerely, The Management Team, Arayaduta Palembang Hotel

See original

E***i

8.5

/10

Reviewed 2 week(s) ago

clean, suitable for the price

See original

1 people find it helpful

Accommodation's Reply

07 Sep 2026

Dear Mr./Ms. R*a, Thank you very much for your visit and warm support during your stay at Arya Duta Palembang Hotel from August 31st to September 3rd, 2026. We appreciate the many heart emojis you sent. Although there was no written message, this support became a very meaningful expression of gratitude for our entire team. We hope that during your stay you enjoyed the comfort of the rooms, hotel facilities, and services we provided. Guest satisfaction and comfort are always our top priority, and such gratitude motivates us to continue striving to provide sincere, friendly, and attentive service. Thank you for choosing Arya Duta Palembang Hotel. We hope to welcome you back again on your next visit and provide you with an even more comfortable and memorable experience. Sincerely, The Management Team, Arya Duta Palembang Hotel

See original

H***y

Medical

9.7

/10

Reviewed 3 week(s) ago

Second eye operation for my mom at Siloam Hospital nearby, staff very helpful.

Find this review helpful?

Accommodation's Reply

30 Aug 2026

Dear Mr./Ms. H***y, Thank you very much for sharing your experience with us. We are pleased to know that ARYADUTA Palembang could provide a comfortable and convenient stay for you and your mother, particularly with our close proximity to Siloam Hospital. We understand that staying away from home while accompanying a family member for a medical procedure can be an important and sometimes demanding experience, so we are glad that our location and the assistance provided by our team could make things a little easier for you. It is especially meaningful to hear that our staff were helpful and attentive throughout your stay. We will certainly share your kind feedback with the team as encouragement to continue providing warm, thoughtful, and responsive hospitality to every guest. We wish your mother a smooth recovery following her second eye operation and hope everything goes well. Thank you for choosing ARYADUTA Palembang during this important time for your family. We look forward to welcoming you again whenever you return to Palembang. Warm regards, Management of ARYADUTA Palembang

I***a

9.1

/10

Reviewed 3 week(s) ago

It took a bit of time to check in, but overall it was very good.

See original

Find this review helpful?

Accommodation's Reply

29 Aug 2026

Dear I*a, We sincerely thank you for staying at Ariaduta Palembang from August 24 to 25, 2026, for giving us a high rating of 9.1, and for sharing your valuable experience. We deeply appreciate your positive feedback regarding your overall satisfaction during your stay. However, we have fully acknowledged your observation that the check-in process was somewhat slow. We apologize for the inconvenience. We understand that a quick and efficient check-in is crucial, especially after a long journey. The Front Desk team will review your feedback to improve the check-in process and do our utmost to provide a faster, smoother, and more personalized check-in experience for all guests. Thank you once again for your valuable review and feedback. We will strive to provide an even more satisfying experience and a comfortable check-in process for your next stay. Thank you. Sincerely, The Management of Ariaduta Palembang

See original

U***d

Staycation

8.5

/10

Reviewed 3 week(s) ago

Overall good hotel in Palembang, good service, good breakfast with a lot of choices. The swimming pool was great.

Find this review helpful?

Accommodation's Reply

27 Aug 2026

Dear Mr. U***d, Thank you very much for taking the time to share your experience during your stay at ARYADUTA Palembang from 22 to 23 August 2026. We are delighted to know that you had an overall enjoyable stay and were pleased with the service, breakfast selection, and swimming pool. It is especially encouraging to hear that you appreciated the variety of choices available at breakfast. We understand that a satisfying breakfast is an important part of starting the day well, and our team continuously strives to offer a selection that caters to different tastes and preferences. We are also pleased that you enjoyed our swimming pool. We hope it provided a relaxing and refreshing experience during your stay, whether you were enjoying some leisure time or spending quality moments with your family. Your kind words regarding our service are truly appreciated. Our team takes great pride in creating a welcoming and comfortable environment for every guest, and feedback such as yours is a meaningful encouragement for us to maintain and continuously improve our standards. Thank you once again for choosing ARYADUTA Palembang. We look forward to welcoming you back on your next visit and providing you with another enjoyable and memorable stay. Warm regards, Management of ARYADUTA Palembang

A***t

8.5

/10

Reviewed 3 week(s) ago

The way from the room to the event ballroom at the hotel is via the kitchen lift, there is no special lift for regular visitors.

See original

Find this review helpful?

Accommodation's Reply

27 Aug 2026

Dear Mr./Ms. A*t, Thank you for rating us 8.5 and taking the time to share your experience at Aryaduta Hotel Palembang on August 21-22, 2026. We are pleased to hear that your overall experience was quite good. However, we understand the inconvenience you experienced regarding access from your room to the ballroom, which at that time required passing through the kitchen elevator area as there was no dedicated elevator for guests staying in that area. We apologize if this situation made accessing the ballroom inconvenient or not as expected. We understand that for guests attending events at the hotel, access to the ballroom area should be clear, convenient, and accessible without having to pass through areas that overlap with the hotel's back-end operations. Your feedback is important to us. We will evaluate with the relevant teams regarding guest flow to the ballroom, signage, and alternative routes during events at the hotel to ensure that the guest experience remains comfortable without disrupting smooth operations. We greatly appreciate such constructive feedback, as it helps us see what we can still improve. We hope that on your next visit, we can provide an even better experience and meet your expectations even more. Sincerely, Aryaduta Palembang Management Team

See original

A***a

10.0

/10

Reviewed 4 week(s) ago

See original

Find this review helpful?

Accommodation's Reply

21 Aug 2026

Dear Ms./Mrs. A*a, Thank you so much for your review and compliments on Arayaduta Palembang Hotel. We are delighted to hear that your experience from arrival was comfortable, especially the friendly welcome from our security team and assistance with your luggage. We are also glad that the check-in process was easy and quick, allowing you to relax and enjoy your time during your stay. Our room on the 11th floor with city views, the cleanliness of the room, and the attentiveness of our team in assisting with all your requests are all things we greatly appreciate. For us, fast, friendly, and responsive service is an essential part of a memorable stay experience. We are happy to know that all of these aspects made your stay at Arayaduta Palembang so impressive. Such compliments encourage our entire team to continue maintaining and improving the quality of our service. We hope to welcome you back again on your next visit and provide you with an equally or even better experience. Sincerely, Arayaduta Palembang

See original

r***y

Business

8.2

/10

Reviewed 5 week(s) ago

The night security staff was less than helpful, the bathroom water was low, and the bedsheets felt dirty with tiny dust particles. The food variety was limited and the taste was lacking.

See original

Find this review helpful?

Accommodation's Reply

21 Aug 2026

Dear Mr./Ms. r*y, Thank you for taking the time to share your experience and feedback during your stay at Aryaduta Palembang. We apologize if your experience did not meet your expectations, particularly regarding the service of the night security staff, the water pressure in the bathroom, the cleanliness of the linens, and the variety and taste of the food served. Regarding the night security service that you found unhelpful, we will forward this matter to the relevant department for investigation and evaluation. We understand that friendliness, assistance, and positive feedback are always essential for all guests. For the low water pressure in the bathroom, we will coordinate with the technical department to check the relevant systems and equipment. Furthermore, we apologize for any inconvenience caused by small dust particles remaining on the linens. The cleanliness and comfort of your room are our top priority, so this feedback will be reviewed by the housekeeping department to improve our inspection and quality control before handing over rooms to guests. We also acknowledge your feedback regarding the lack of variety in the menu and the taste not meeting expectations. We will forward this feedback to the Food and Beverage team and the kitchen team to evaluate and improve the menu and taste quality. Thank you for your valuable feedback. We hope to welcome you back to Aryaduta Palembang and provide you with an even better experience. Sincerely, Aryaduta Palembang

See original

Lai C. S.

8.5

/10

Reviewed 5 week(s) ago

Very helpful staff at the front desk.

Find this review helpful?

Accommodation's Reply

10 Aug 2026

Dear Mr./Ms. Lai C. S., Thank you very much for taking the time to share your feedback following your stay at ARYADUTA Palembang. We are delighted to know that you found our Front Desk team very helpful during your stay. Being attentive, responsive, and ready to assist our guests is an important part of the hospitality we strive to provide. Your kind feedback is greatly appreciated and will be shared with our Front Office team as encouragement to continue delivering warm and helpful service to every guest. We look forward to welcoming you back to ARYADUTA Palembang and providing another comfortable and pleasant stay. Warm regards, Management of ARYADUTA Palembang

Nofrizal P.

9.4

/10

Reviewed 5 week(s) ago

Good, good service, friendly too.

See original

Find this review helpful?

Accommodation's Reply

10 Aug 2026

Dear Mr. Nofrizal P., Thank you very much, Mr. Nofrizal, for taking the time to share your experience and write a review about Aryaduta Palembang Hotel. We are delighted to hear that you were satisfied with our service and felt a friendly welcome from our team throughout your stay. For us, friendly and genuine service is essential in creating a comfortable guest experience. Your compliments motivate the entire Aryaduta Palembang team to continue striving to provide friendly, responsive, and consistent service to all guests. We hope to welcome you back again on your next stay and provide you with an even more comfortable and memorable experience. Sincerely, The Management Team, Aryaduta Palembang Hotel

See original

Henny

Medical

9.7

/10

Reviewed 6 week(s) ago

The staff were very helpful since it's near Siloam Hospital and my mom had eye surgery.

Find this review helpful?

Accommodation's Reply

07 Aug 2026

Dear Ms. Henny D., Thank you very much for taking the time to share your experience with us. We are pleased to know that our team was able to assist you during your stay and that our convenient location near Siloam Hospital provided added comfort and convenience, especially while accompanying your mother for her eye surgery. We understand that having a comfortable and supportive place to stay is especially important during such a time. It is therefore truly meaningful for us to know that our team was helpful and attentive throughout your visit. Thank you for choosing ARYADUTA Palembang during this important family moment. We sincerely hope your mother is doing well and recovering smoothly. We look forward to welcoming you and your family again on a future visit to Palembang, and we hope to continue providing the same warm and thoughtful hospitality. Warm regards, Management of ARYADUTA Palembang

nysan w.

8.5

/10

Reviewed 6 week(s) ago

Hopefully the food menu can be more varied.

See original

1 people find it helpful

Accommodation's Reply

07 Aug 2026

Dear Mrs. Nizan W., Thank you for taking the time to write a review and share your feedback after your stay at Arayaduta Palembang. We greatly appreciate your comments. Your feedback regarding the variety of the food menu is also important to us. We understand that a diverse menu can provide a more satisfying dining experience, especially for guests staying multiple nights. We will forward your suggestions to our Food and Beverage team for evaluation and further improvement of the variety and quality of our food. Thank you for helping us identify areas for improvement. We hope that on your next stay, you will have an even more enjoyable and comfortable experience at Arayaduta Palembang. Sincerely, The Management Team, Arayaduta Palembang

See original

Verified Traveler

10.0

/10

Reviewed 6 week(s) ago

The hotel staff was very friendly and helpful during check-in, the hotel room was clean and fully equipped.

See original

Find this review helpful?

Accommodation's Reply

07 Aug 2026

Dear Valued Guest, We sincerely thank you for your perfect 10.0 rating and positive feedback regarding Araya Duta Palembang Hotel. We are delighted to hear that you received a warm welcome and excellent assistance from our staff during check-in. We are also pleased to see that the cleanliness and well-equipped rooms made your stay comfortable. For us, a good experience begins the moment you arrive at the hotel, and your appreciation for the friendliness and service of our staff motivates us to continue providing warm, attentive, and dedicated service. Thank you for choosing Araya Duta Palembang Hotel. We hope to welcome you back on your next stay and provide you with an equally excellent, or perhaps even more memorable, experience. Sincerely, The Management Team, Araya Duta Palembang Hotel

See original

P***n

9.2

/10

Reviewed 6 week(s) ago

The room was spacious and comfortable, but the bathroom was small.

See original

Find this review helpful?

Accommodation's Reply

10 Aug 2026

Dear Mr./Ms. P*n, Thank you for taking the time to rate us 9.2 and sharing your experience staying at Aryaduta Palembang. We are delighted to hear that you were comfortable with the room we provided and gave us an excellent overall rating. However, we have noted your feedback regarding the size of the bathroom, which we felt was rather small. We understand that bathroom comfort is a crucial part of the guest experience, and this feedback will be taken into consideration and evaluated for future improvements. Thank you for your compliments and constructive feedback. Guest feedback like this helps us continuously improve the quality and comfort we provide. We hope to welcome you back to Aryaduta Palembang for an even better experience next time. Sincerely, The Management Team, Aryaduta Palembang

See original

Verified Traveler

10.0

/10

Reviewed 6 week(s) ago

Nice and comfortable... but the breakfast is not as complete as before. There are no meat and sausages... but there are plenty of other things.

See original

Find this review helpful?

Accommodation's Reply

05 Aug 2026

Dear Mr./Mrs. G*t, Thank you for taking the time to share your experience staying at Arayaduta Palembang. We are pleased to hear that overall you found our hotel comfortable and had a positive experience during your stay. We appreciate your appreciation for the continued variety of other menu items. However, we apologize if the breakfast menu this time did not meet your expectations, particularly the lack of meat and sausage options that you previously enjoyed. We understand that variety in the breakfast menu is a crucial part of the guest experience, especially for guests who have high expectations based on previous stays. This feedback is very important to us, and we will share it with our Food and Beverage team to evaluate how we maintain a balance between menu variety, quality, and guest needs. We will continuously strive to ensure that the breakfast experience at Arayaduta Palembang remains diverse and satisfying. Thank you for your honest feedback. We look forward to welcoming you again in the future and providing you with an even better stay experience, including a breakfast experience that better meets your expectations. Sincerely, The Management Team, Arayaduta Palembang

See original

Ramtoni

Leisure

10.0

/10

Reviewed 7 week(s) ago

Highly recommended for those who bring family, close to shopping and culinary centers.

See original

Find this review helpful?

Accommodation's Reply

30 Jul 2026

Dear Mr. Ramthoni, Thank you very much, Mr. Ramthoni, for your perfect 10.0 rating and positive review of Arayaduta Palembang Hotel. We are delighted to know that you were satisfied with your stay with us and recommended Arayaduta Palembang Hotel as a suitable choice for your family. Our location, close to shopping malls and a variety of restaurants, is expected to provide convenience and enjoyment for all guests while enjoying their family vacation. Your trust and recommendation are invaluable encouragement to our entire team. We will continue to strive to maintain the comfort of our rooms, the quality of our facilities, cleanliness, and friendly and attentive service. We hope to welcome you and your family back to Arayaduta Palembang Hotel next time and provide you with an even more comfortable, enjoyable, and memorable stay. Sincerely, The Management Team, Arayaduta Palembang Hotel

See original

Meta O.

9.1

/10

Reviewed 7 week(s) ago

The environment is very comfortable, especially since it's close to the mall. Kids also love it because there are playgrounds everywhere.

See original

Find this review helpful?

Accommodation's Reply

30 Jul 2026

Dear Ms. Meta O., Thank you very much, Ms. Meta, for your positive review and rating of 9.1 at Arya Duta Palembang Hotel. We are very pleased to hear that you felt comfortable with the hotel environment, especially the excellent location near shopping malls. We are also happy to hear that your children enjoyed the various playground areas available at the hotel. We are truly committed to providing a fun and family-friendly experience so that children can enjoy their time with their families. Your compliments motivate our entire team to strive to maintain the comfort of the hotel environment, the cleanliness of the areas, and the quality of facilities and services so that all families can enjoy their time together even more. We hope to welcome you and your family back to Arya Duta Palembang Hotel on your next stay and provide you with an even more comfortable, fun, and memorable experience for your family. Sincerely, The Management Team, Arya Duta Palembang Hotel

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.