Aryaduta Palembang

Hotels
Preferred Partner
9.0
/10
Exceptional
6,782 reviews

What Guests Say About Their Stay

Distance To City Center (220)
Staff Friendliness (212)
Bedroom (199)
Accessibility (188)

A***a

8.5
/ 10
A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.
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A***a

8.5
/ 10
A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.
See original

A***a

8.5
/ 10
A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.
See original

O***A

9.7
/ 10
The location is strategically located near the mall, the staff is friendly, and the hotel room is clean. I did forget something when checking out, but the staff kept it and returned it promptly.
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Reza R.

9.4
/ 10
I highly recommend staying here. Besides being centrally located and very close to the mall, the food is varied, delicious, and kid-friendly. Overall, I had a very happy staycation here 🫶🏻
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In the Area
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Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Aryaduta Palembang is a hotel is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Aryaduta Palembang

Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
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Lobby Aryaduta Palembang
Lobby 2 Aryaduta Palembang

Discover More About Aryaduta Palembang

Location


Aryaduta Palembang is a hotel is located at Ilir Barat I.

About Aryaduta Palembang

Aryaduta Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

Whether you are planning an event or other special occasions, Aryaduta Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Aryaduta Palembang provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Aryaduta Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aryaduta Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aryaduta Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aryaduta Palembang.

All facilities in Aryaduta Palembang

Bar, Cafe and Lounge Aryaduta Palembang
Bar, Cafe and Lounge
Swimming Pool Aryaduta Palembang
Swimming Pool
Fitness Center Aryaduta Palembang
Fitness Center
Functional Hall Aryaduta Palembang
Functional Hall
Common Space Aryaduta Palembang
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist

Things to Do

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Food and Drinks

  • Bar
  • Poolside bar

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Car rental

Sports and Recreations

  • Billiard

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Aryaduta Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aryaduta Palembang
167
Number of floors in Aryaduta Palembang
18
Another facilities in Aryaduta Palembang
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked questions about Aryaduta Palembang

What are available facilities at Aryaduta Palembang?
There are top facilites at Aryaduta Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aryaduta Palembang?
The standard check-in time at Aryaduta Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aryaduta Palembang provide breakfast?
Yes, Aryaduta Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aryaduta Palembang?
Aryaduta Palembang has a 4.0-star rating.
How many floors does Aryaduta Palembang have?
Aryaduta Palembang has 18.
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Aryaduta Palembang reviews and ratings

Overall Ratings & Reviews Aryaduta Palembang

Traveloka (6,741)
Other sources (41)
9.1
Exceptional
From 6,741 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

9.0

Location

9.3

Service and Facilites

9.0

People often mention about Aryaduta Palembang
All
Distance to City Center (134)
Staff Friendliness (132)
Bedroom (125)
Accessibility (120)
Ambiance (119)
Room Space (116)
Taste (112)
Bathroom (110)
Hotel Area (106)
Family Friendly (105)
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Format
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Traveller Reviews Aryaduta Palembang

Number of reviews per page
20
40
Customer reviews
Lala
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The bed was comfortable, and the location was strategic. However, from the bus stop, it's a bit far to the front of the hotel. The bus stop should be opened to make it quicker.
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P***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff are very friendly 🤗
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Accommodation's Reply
25 May 2026
Dear Ms./Mrs. P*n, Thank you for your kind review. We are delighted to hear that you were impressed by the warm hospitality of all our staff during your stay at Aryaduta Palembang. Such positive feedback encourages us to strive for the best service and create a comfortable and memorable stay for all our guests. We hope to welcome you back again on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
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T***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The staff was friendly, the hotel was clean, and the rooms were comfortable. However, there were issues with the shower.
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Accommodation's Reply
25 May 2026
Dear Ms./Mrs. T*i, Thank you for your review and feedback regarding your stay at Arayaduta Palembang Hotel. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the comfort of the room, and the friendliness of our staff throughout your stay. However, we apologize for the water issue you experienced in the shower during your stay. This feedback is very important to us, and we have immediately informed the relevant team to investigate and repair it to ensure the highest level of guest comfort. Thank you for your consideration and trust in Arayaduta Palembang Hotel. We hope to welcome you back again for an even better stay in the future. Sincerely, The Management Team, Arayaduta Palembang Hotel
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 1 week(s) ago
With respect, it is not as expected, even though the hotel is considered a senior in Palembang City, it should be able to be an example and maintain the quality of service for the comfort of visitors. 1. Access to the elevator, room doors and the room's electrical system uses a special card given by the receptionist, only given 1 card (with the reason of being full of guests staying) makes it difficult to move if we want to do activities outside the room. For example, wanting to leave the room, while there is still a family in the room so it is not possible to bring the access card. (It is better to be given 2 (one for the room's electrical system, the other for door and elevator access.) 2. The bathroom floor is flooded, very unsuitable because it is potentially slippery due to puddles and if there is feces it is still possible to be carried along with sticking to the soles of the feet and into the room. 3. Should the room floor be given a mat/covering from the cold floor. 4. Basement parking is not connected/there is no elevator facility to the reception lobby. Thus the suggestions given, hopefully it can be improved and can increase the comfort of visitors when choosing to stay there. We apologize if it is not acceptable, regards.
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Accommodation's Reply
25 May 2026
Dear Mr./Ms. H*a, Thank you for taking the time to share your review and feedback regarding your stay at Arya Duta Palembang Hotel. We apologize that your experience did not meet your expectations. As a long-established and reputable hotel in Palembang, we understand that maintaining the quality of service and guest comfort is paramount. Therefore, your feedback is taken seriously in our ongoing evaluation and improvement of various aspects of our services and facilities. We greatly appreciate your comments and suggestions, which help us develop and provide a better guest experience in the future. We sincerely hope to have the opportunity to welcome you back and provide you with an even more satisfying experience in the future. Sincerely, The Management Team, Arya Duta Palembang Hotel
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SEPTA E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, making you feel at home while you are there.
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Accommodation's Reply
25 May 2026
Dear Mr./Ms. Septa E, Thank you for your kind review. We are delighted to hear that the warm service from our staff made you feel comfortable and at home during your stay at Aryaduta Palembang. Such positive feedback encourages our entire team to provide the best service and create memorable experiences for all guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
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Rendi W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Awesome, I really want to stay here again
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1 people find it helpful
Accommodation's Reply
18 May 2026
Dear Mr. Randy W, Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Aryaduta Palembang and wish to return with us again. Your positive feedback is a great inspiration to our entire team in providing the best service and experience for all our guests. We look forward to welcoming you back on your next visit and providing you with an even more memorable stay at Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
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O***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The food is less varied than before.
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Accommodation's Reply
25 May 2026
Dear Ms. O*i, Thank you for taking the time to share your feedback regarding your stay at Arayaduta Palembang Hotel. We apologize if the food served this time did not meet your expectations compared to previous visits. Your feedback is very important to us, and we will share it with the relevant team to use in evaluating and improving the quality and variety of our menu in the future. We greatly appreciate your interest and trust in Arayaduta Palembang Hotel. We hope to welcome you back again with an even better experience next time. Sincerely, The Management Team, Arayaduta Palembang Hotel
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d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The staff are friendly, check-in process is fast
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Accommodation's Reply
25 May 2026
Dear d*i, Thank you for your positive review. We are delighted to hear that you were impressed with the friendliness of our staff and the quick and easy check-in process during your stay at Aryaduta Palembang. Your feedback is an encouragement to our entire team to continue providing friendly, professional, and efficient service to all guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
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Supriatna
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable and close to the city center, especially the mall.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Ms. Supriatana, Thank you for your review. We are very pleased to hear that you felt comfortable during your stay at Arayaduta Palembang Hotel. We are glad to know that the hotel's location, close to the city center and shopping malls, provided you with convenience and enjoyment during your stay. Your positive feedback encourages our entire team to continue striving to provide a pleasant stay experience for all guests. We hope to welcome you back again on your next visit to Arayaduta Palembang Hotel. Sincerely, The Management Team, Arayaduta Palembang Hotel
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Fara B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room is comfortable, safe, clean, the price is okay and cheap, in my opinion it is very worth it.
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Accommodation's Reply
25 May 2026
Dear Ms. Fara B, Thank you for your positive review. We are delighted to hear that you were comfortable during your stay at Aryaduta Palembang. We are glad to hear that you enjoyed the comfort, cleanliness, and safety of your room, and that you felt the price we offered was reasonable and good value for your experience. Such feedback encourages us to continue striving to provide the best service and facilities to all our guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
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y***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful at check-in/out.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to know that the friendliness and assistance of our staff, especially during the check-in and check-out process, provided a memorable experience during your stay at Aryaduta Palembang. Your compliments motivate our entire team to strive for the best, friendliest, and most professional service for all guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
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Ari C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Check in was easy, the staff were friendly.
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Ari C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The location is very strategic in the mall complex in Palembang, the breakfast is affordable, the gym is complete
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is kids-friendly and very comfortable with a price that is still very good 😍 If possible, just have a non-smoking area at the swimming pool because there is a children's play area, but there are still people smoking there.
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3 people find it helpful
s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
This is my third stay here. The staff is friendly. The breakfast is delicious. Perhaps because this is an older hotel, I would like to recommend replacing the tile flooring. It looks dirty even though it's clean. Thank you.
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H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel can be flexible for those of us who are arriving from out of town and it is still a long time before the normal check-in time. They can try to check in to the room after it has been cleaned and there is a suitable room.
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k***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable rooms and delicious food, easy to reach location and access to the mall.
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Comfortable, neat and friendly, clean and the food is delicious
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Herdi A. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Overall, it's okay in terms of service, food, and everything related to this hotel is the best.
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1 people find it helpful
R***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Recommended because it is close to the mall, so you don't have to stay far to go shopping.
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Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Aryaduta Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Aryaduta Palembang

Traveloka (6,741)
Other sources (41)
9.1
Exceptional
From 6,741 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

9.0

Location

9.3

Service and Facilites

9.0

People often mention about Aryaduta Palembang
All
Distance to City Center (134)
Staff Friendliness (132)
Bedroom (125)
Accessibility (120)
Ambiance (119)
Room Space (116)
Taste (112)
Bathroom (110)
Hotel Area (106)
Family Friendly (105)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Aryaduta Palembang

Number of reviews per page
20
40
Customer reviews
Lala
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The bed was comfortable, and the location was strategic. However, from the bus stop, it's a bit far to the front of the hotel. The bus stop should be opened to make it quicker.
Translated by Google Icon
See original
Find this review helpful?
P***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff are very friendly 🤗
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Accommodation's Reply
25 May 2026
Dear Ms./Mrs. P*n, Thank you for your kind review. We are delighted to hear that you were impressed by the warm hospitality of all our staff during your stay at Aryaduta Palembang. Such positive feedback encourages us to strive for the best service and create a comfortable and memorable stay for all our guests. We hope to welcome you back again on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
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T***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The staff was friendly, the hotel was clean, and the rooms were comfortable. However, there were issues with the shower.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
25 May 2026
Dear Ms./Mrs. T*i, Thank you for your review and feedback regarding your stay at Arayaduta Palembang Hotel. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the comfort of the room, and the friendliness of our staff throughout your stay. However, we apologize for the water issue you experienced in the shower during your stay. This feedback is very important to us, and we have immediately informed the relevant team to investigate and repair it to ensure the highest level of guest comfort. Thank you for your consideration and trust in Arayaduta Palembang Hotel. We hope to welcome you back again for an even better stay in the future. Sincerely, The Management Team, Arayaduta Palembang Hotel
Translated by Google Icon
See original
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 1 week(s) ago
With respect, it is not as expected, even though the hotel is considered a senior in Palembang City, it should be able to be an example and maintain the quality of service for the comfort of visitors. 1. Access to the elevator, room doors and the room's electrical system uses a special card given by the receptionist, only given 1 card (with the reason of being full of guests staying) makes it difficult to move if we want to do activities outside the room. For example, wanting to leave the room, while there is still a family in the room so it is not possible to bring the access card. (It is better to be given 2 (one for the room's electrical system, the other for door and elevator access.) 2. The bathroom floor is flooded, very unsuitable because it is potentially slippery due to puddles and if there is feces it is still possible to be carried along with sticking to the soles of the feet and into the room. 3. Should the room floor be given a mat/covering from the cold floor. 4. Basement parking is not connected/there is no elevator facility to the reception lobby. Thus the suggestions given, hopefully it can be improved and can increase the comfort of visitors when choosing to stay there. We apologize if it is not acceptable, regards.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Dear Mr./Ms. H*a, Thank you for taking the time to share your review and feedback regarding your stay at Arya Duta Palembang Hotel. We apologize that your experience did not meet your expectations. As a long-established and reputable hotel in Palembang, we understand that maintaining the quality of service and guest comfort is paramount. Therefore, your feedback is taken seriously in our ongoing evaluation and improvement of various aspects of our services and facilities. We greatly appreciate your comments and suggestions, which help us develop and provide a better guest experience in the future. We sincerely hope to have the opportunity to welcome you back and provide you with an even more satisfying experience in the future. Sincerely, The Management Team, Arya Duta Palembang Hotel
Translated by Google Icon
See original
SEPTA E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, making you feel at home while you are there.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
25 May 2026
Dear Mr./Ms. Septa E, Thank you for your kind review. We are delighted to hear that the warm service from our staff made you feel comfortable and at home during your stay at Aryaduta Palembang. Such positive feedback encourages our entire team to provide the best service and create memorable experiences for all guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
Translated by Google Icon
See original
Rendi W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Awesome, I really want to stay here again
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1 people find it helpful
Accommodation's Reply
18 May 2026
Dear Mr. Randy W, Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Aryaduta Palembang and wish to return with us again. Your positive feedback is a great inspiration to our entire team in providing the best service and experience for all our guests. We look forward to welcoming you back on your next visit and providing you with an even more memorable stay at Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
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O***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The food is less varied than before.
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Accommodation's Reply
25 May 2026
Dear Ms. O*i, Thank you for taking the time to share your feedback regarding your stay at Arayaduta Palembang Hotel. We apologize if the food served this time did not meet your expectations compared to previous visits. Your feedback is very important to us, and we will share it with the relevant team to use in evaluating and improving the quality and variety of our menu in the future. We greatly appreciate your interest and trust in Arayaduta Palembang Hotel. We hope to welcome you back again with an even better experience next time. Sincerely, The Management Team, Arayaduta Palembang Hotel
Translated by Google Icon
See original
d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The staff are friendly, check-in process is fast
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Accommodation's Reply
25 May 2026
Dear d*i, Thank you for your positive review. We are delighted to hear that you were impressed with the friendliness of our staff and the quick and easy check-in process during your stay at Aryaduta Palembang. Your feedback is an encouragement to our entire team to continue providing friendly, professional, and efficient service to all guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
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Supriatna
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable and close to the city center, especially the mall.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Ms. Supriatana, Thank you for your review. We are very pleased to hear that you felt comfortable during your stay at Arayaduta Palembang Hotel. We are glad to know that the hotel's location, close to the city center and shopping malls, provided you with convenience and enjoyment during your stay. Your positive feedback encourages our entire team to continue striving to provide a pleasant stay experience for all guests. We hope to welcome you back again on your next visit to Arayaduta Palembang Hotel. Sincerely, The Management Team, Arayaduta Palembang Hotel
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Fara B.
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9.4
/10
Reviewed 4 week(s) ago
The room is comfortable, safe, clean, the price is okay and cheap, in my opinion it is very worth it.
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Accommodation's Reply
25 May 2026
Dear Ms. Fara B, Thank you for your positive review. We are delighted to hear that you were comfortable during your stay at Aryaduta Palembang. We are glad to hear that you enjoyed the comfort, cleanliness, and safety of your room, and that you felt the price we offered was reasonable and good value for your experience. Such feedback encourages us to continue striving to provide the best service and facilities to all our guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
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y***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful at check-in/out.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to know that the friendliness and assistance of our staff, especially during the check-in and check-out process, provided a memorable experience during your stay at Aryaduta Palembang. Your compliments motivate our entire team to strive for the best, friendliest, and most professional service for all guests. We hope to welcome you back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang
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Ari C.
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10.0
/10
Reviewed 4 week(s) ago
Check in was easy, the staff were friendly.
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Ari C.
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Business
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10.0
/10
Reviewed 4 week(s) ago
The location is very strategic in the mall complex in Palembang, the breakfast is affordable, the gym is complete
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is kids-friendly and very comfortable with a price that is still very good 😍 If possible, just have a non-smoking area at the swimming pool because there is a children's play area, but there are still people smoking there.
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3 people find it helpful
s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
This is my third stay here. The staff is friendly. The breakfast is delicious. Perhaps because this is an older hotel, I would like to recommend replacing the tile flooring. It looks dirty even though it's clean. Thank you.
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H***o
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
The hotel can be flexible for those of us who are arriving from out of town and it is still a long time before the normal check-in time. They can try to check in to the room after it has been cleaned and there is a suitable room.
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k***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable rooms and delicious food, easy to reach location and access to the mall.
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A***r
icon-Leisure
Leisure
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8.5
/10
Reviewed 6 week(s) ago
Comfortable, neat and friendly, clean and the food is delicious
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Herdi A. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Overall, it's okay in terms of service, food, and everything related to this hotel is the best.
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1 people find it helpful
R***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Recommended because it is close to the mall, so you don't have to stay far to go shopping.
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