Does Aryaduta Palembang have parking?

Yes, Aryaduta Palembang does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does Aryaduta Palembang have a swimming pool?

Yes, Aryaduta Palembang does have a swimming pool

What do past guests say about Aryaduta Palembang?

Traveloka users who have stayed at Aryaduta Palembang have praised its Location, Cleanliness, Room Comfort.

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Aryaduta Palembang

Name: Aryaduta Palembang
Address: Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137, Jalan POM IX Palembang Square, Sumatera Selatan, 30137, Indonesia
Rating: 8.5

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8.5

/10

Very Good

7,118 reviews

What Guests Say About Their Stay

A***a

10.0

/ 10

Upon entering the hotel, we were greeted by a security guard, who promptly helped us carry all our luggage. Check-in was incredibly easy and quick. We had a room on the 11th floor with a view of the city. The room was immaculate, and we were even helped with anything we needed. It was a truly enjoyable stay.

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arinda o.

10.0

/ 10

A kids-friendly hotel in Palembang, close to the mall, just a short walk away. Top-notch service, always a happy staycation here. Thank you, Aryaduta Team. From security, front desk, pool attendants, to HK, and the F&B team, they're also full of smiles and very helpful.

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G***a

9.4

/ 10

It was a very comfortable and pleasant stay. The service was exclusive and friendly—it was simply the best. The waiting room was comfortable, and the receptionist was very friendly.

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A***a

8.5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

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A***a

8.5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

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In the Area

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Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Aryaduta Palembang is a hotel is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Aryaduta Palembang

Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

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Discover More About Aryaduta Palembang

The Charm of Aryaduta Palembang

For Australian travellers seeking a comfortable and convenient base in the heart of Sumatera Selatan, Indonesia, the

Aryaduta Palembang

stands out as an excellent choice. This hotel offers a blend of modern amenities and warm Indonesian hospitality, making it an ideal destination for both leisure and business trips. Whether you're exploring the rich culture of Palembang or simply looking for a relaxing getaway,

Aryaduta Palembang

provides a welcoming atmosphere and a host of services designed to enhance your stay. Rates at

Aryaduta Palembang

start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Aryaduta Palembang

Nestled in the vibrant city of Palembang,

Aryaduta Palembang

is strategically located at Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatra Selatan, Indonesia, 30137. This prime position places you within easy reach of the city's key attractions and business districts. The hotel is conveniently situated approximately 30 minutes by car from Sultan Mahmud Badaruddin II International Airport, offering a straightforward journey for arriving guests. For those looking to explore the city, public transport options and rideshare services are readily available, connecting you to the bustling city centre and its many points of interest. The surrounding area offers a glimpse into local life, with opportunities to discover nearby markets and cultural sites, providing a true taste of Palembang.

Guest Facilities and Services at Aryaduta Palembang

Guest facilities at

Aryaduta Palembang

are designed to cater to the needs of every traveller. You'll find a range of amenities aimed at ensuring a comfortable and enjoyable experience. The hotel typically offers a delightful breakfast spread, often featuring a mix of local Indonesian flavours and international favourites, ensuring a great start to your day, much like the café culture Australians appreciate. For your peace of mind, secure luggage storage is available, and the 24-hour front desk is always ready to assist with any queries or requests. Complimentary Wi-Fi is provided throughout the hotel, keeping you connected during your stay. While specific operating hours for all facilities are best confirmed directly, the hotel generally prioritises guest convenience and comfort.

Room Information and Stay Experience at Aryaduta Palembang

The

Aryaduta Palembang

offers a variety of rooms designed to provide a restful sanctuary after a day of exploration or business. The room types of

Aryaduta Palembang

are thoughtfully appointed to ensure a pleasant stay. Guests can expect clean and well-maintained spaces, featuring comfortable bedding and effective climate control systems to ensure a pleasant temperature regardless of the outside weather. Modern bathrooms are also a standard, providing a clean and refreshing environment. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is always on providing a comfortable and functional space for all guests.

Recommended Nearby Dining and Cafes around Aryaduta Palembang

Palembang is renowned for its culinary delights, and

Aryaduta Palembang

is perfectly positioned to let you explore them. Within easy reach, you'll discover a variety of dining options, from local eateries serving authentic Palembang cuisine to charming cafes offering a relaxed atmosphere for a coffee or a light meal. The vibrant food scene means you can easily find places to enjoy a hearty breakfast, a delicious lunch, or a memorable dinner. Whether you're craving local specialties or international fare, the area surrounding the hotel provides ample choices to satisfy your palate.

Popular Attractions and Activities near Aryaduta Palembang

Palembang is a city rich in history and culture, offering a wealth of attractions for visitors. Near

Aryaduta Palembang

, you can explore:

The iconic Ampera Bridge, a symbol of the city offering scenic views of the Musi River.
The Sultan Mahmud Badaruddin II Museum, showcasing Palembang's historical and cultural heritage.
The vibrant Kuto Besak Fortress, a historical landmark with significant architectural appeal.
The unique traditional Palembang houses, offering a glimpse into local architecture and lifestyle.
The bustling local markets, perfect for experiencing the authentic atmosphere and finding local crafts and produce.

If you are looking for other activities around

Aryaduta Palembang

, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to Aryaduta Palembang from the Airport

Navigating your journey from Sultan Mahmud Badaruddin II International Airport to

Aryaduta Palembang

is straightforward, with several convenient options available. Understanding the

Aryaduta Palembang

airport transfer options ensures a smooth arrival.

Airport Link Trains:
If available, these offer a direct and efficient route into the city centre, followed by a short taxi or rideshare trip to the hotel.
Airport Shuttle Buses:
Many airports operate shuttle services that can take you to key points in the city, from where you can easily reach the hotel.
Public Metered Taxis:
Readily available at the airport, these provide a direct and convenient way to reach
Aryaduta Palembang
.
Rideshare Services:
Popular rideshare apps offer another reliable option for a comfortable journey directly to the hotel.

For more information on seamless travel, consider exploring the Airport transfer service options.

Summary of Why You Should Choose Aryaduta Palembang

For Australian travellers,

Aryaduta Palembang

offers a compelling combination of location, comfort, and service. Its strategic position provides easy access to Palembang's attractions, while the hotel itself ensures a relaxing and enjoyable stay with its well-appointed rooms and attentive staff.

Prime Location:
Conveniently situated for exploring Palembang's cultural and commercial hubs.
Comfortable Accommodation:
Rooms are designed for relaxation with essential amenities.
Friendly Service:
A dedicated team is on hand to assist with your needs.
Excellent Value:
Offering competitive rates, especially with Traveloka promotions.

Ready to experience the best of Palembang?

Check room availability at Aryaduta Palembang

and

Book Aryaduta Palembang

today through Traveloka. You can also explore more options by visiting: Book budget hotels in Sumatera Selatan Easily book domestic and international flights at low prices

All facilities in Aryaduta Palembang

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Wedding service
24-hour Receptionist

Things to Do

Fitness center
Garden
Hot tub
Massage
Outdoor pool
Sauna
Spa
Steam room

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Swimming pool

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Laundry
Shops
Supermarket

Business Facilities

Business center
Meeting facilities
Photocopier
Projector

Food and Drinks

Bar
Poolside bar

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Car rental

Sports and Recreations

Billiard

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Aryaduta Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Aryaduta Palembang	167
Number of floors in Aryaduta Palembang	18
Another facilities in Aryaduta Palembang	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked questions about Aryaduta Palembang

What are available facilities at Aryaduta Palembang?

There are top facilites at Aryaduta Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Aryaduta Palembang?

The standard check-in time at Aryaduta Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Aryaduta Palembang provide breakfast?

Yes, Aryaduta Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Aryaduta Palembang?

Aryaduta Palembang has a 4.0-star rating.

How many floors does Aryaduta Palembang have?

Aryaduta Palembang has 18.

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Aryaduta Palembang reviews and ratings

Overall Ratings & Reviews Aryaduta Palembang

Traveloka (7,075)

Other sources (43)

8.5

Very Good

From 7,075 reviews

Provided by travellers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.6

Location

8.9

Service and Facilites

8.6

People often mention about Aryaduta Palembang

All

Staff Friendliness (156)

Distance to City Center (151)

Bedroom (145)

Accessibility (135)

Ambiance (134)

Room Space (132)

Bathroom (125)

Taste (123)

Hotel Area (121)

Surroundings (119)

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Traveller Reviews Aryaduta Palembang

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Customer reviews

E***i

8.5

/10

Reviewed 4 day(s) ago

clean, suitable for the price

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H***y

Medical

9.7

/10

Reviewed 6 day(s) ago

Second eye operation for my mom at Siloam Hospital nearby, staff very helpful.

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Accommodation's Reply

30 Aug 2026

Dear Mr./Ms. H***y, Thank you very much for sharing your experience with us. We are pleased to know that ARYADUTA Palembang could provide a comfortable and convenient stay for you and your mother, particularly with our close proximity to Siloam Hospital. We understand that staying away from home while accompanying a family member for a medical procedure can be an important and sometimes demanding experience, so we are glad that our location and the assistance provided by our team could make things a little easier for you. It is especially meaningful to hear that our staff were helpful and attentive throughout your stay. We will certainly share your kind feedback with the team as encouragement to continue providing warm, thoughtful, and responsive hospitality to every guest. We wish your mother a smooth recovery following her second eye operation and hope everything goes well. Thank you for choosing ARYADUTA Palembang during this important time for your family. We look forward to welcoming you again whenever you return to Palembang. Warm regards, Management of ARYADUTA Palembang

I***a

9.1

/10

Reviewed 1 week(s) ago

It took a bit of time to check in, but overall it was very good.

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Accommodation's Reply

29 Aug 2026

Dear I*a, We sincerely thank you for staying at Ariaduta Palembang from August 24 to 25, 2026, for giving us a high rating of 9.1, and for sharing your valuable experience. We deeply appreciate your positive feedback regarding your overall satisfaction during your stay. However, we have fully acknowledged your observation that the check-in process was somewhat slow. We apologize for the inconvenience. We understand that a quick and efficient check-in is crucial, especially after a long journey. The Front Desk team will review your feedback to improve the check-in process and do our utmost to provide a faster, smoother, and more personalized check-in experience for all guests. Thank you once again for your valuable review and feedback. We will strive to provide an even more satisfying experience and a comfortable check-in process for your next stay. Thank you. Sincerely, The Management of Ariaduta Palembang

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U***d

Staycation

8.5

/10

Reviewed 2 week(s) ago

Overall good hotel in Palembang, good service, good breakfast with a lot of choices. The swimming pool was great.

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Accommodation's Reply

27 Aug 2026

Dear Mr. U***d, Thank you very much for taking the time to share your experience during your stay at ARYADUTA Palembang from 22 to 23 August 2026. We are delighted to know that you had an overall enjoyable stay and were pleased with the service, breakfast selection, and swimming pool. It is especially encouraging to hear that you appreciated the variety of choices available at breakfast. We understand that a satisfying breakfast is an important part of starting the day well, and our team continuously strives to offer a selection that caters to different tastes and preferences. We are also pleased that you enjoyed our swimming pool. We hope it provided a relaxing and refreshing experience during your stay, whether you were enjoying some leisure time or spending quality moments with your family. Your kind words regarding our service are truly appreciated. Our team takes great pride in creating a welcoming and comfortable environment for every guest, and feedback such as yours is a meaningful encouragement for us to maintain and continuously improve our standards. Thank you once again for choosing ARYADUTA Palembang. We look forward to welcoming you back on your next visit and providing you with another enjoyable and memorable stay. Warm regards, Management of ARYADUTA Palembang

A***t

8.5

/10

Reviewed 2 week(s) ago

The way from the room to the event ballroom at the hotel is via the kitchen lift, there is no special lift for regular visitors.

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Accommodation's Reply

27 Aug 2026

Dear Mr./Ms. A*t, Thank you for rating us 8.5 and taking the time to share your experience at Aryaduta Hotel Palembang on August 21-22, 2026. We are pleased to hear that your overall experience was quite good. However, we understand the inconvenience you experienced regarding access from your room to the ballroom, which at that time required passing through the kitchen elevator area as there was no dedicated elevator for guests staying in that area. We apologize if this situation made accessing the ballroom inconvenient or not as expected. We understand that for guests attending events at the hotel, access to the ballroom area should be clear, convenient, and accessible without having to pass through areas that overlap with the hotel's back-end operations. Your feedback is important to us. We will evaluate with the relevant teams regarding guest flow to the ballroom, signage, and alternative routes during events at the hotel to ensure that the guest experience remains comfortable without disrupting smooth operations. We greatly appreciate such constructive feedback, as it helps us see what we can still improve. We hope that on your next visit, we can provide an even better experience and meet your expectations even more. Sincerely, Aryaduta Palembang Management Team

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A***a

10.0

/10

Reviewed 3 week(s) ago

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Accommodation's Reply

21 Aug 2026

Dear Ms./Mrs. A*a, Thank you so much for your review and compliments on Arayaduta Palembang Hotel. We are delighted to hear that your experience from arrival was comfortable, especially the friendly welcome from our security team and assistance with your luggage. We are also glad that the check-in process was easy and quick, allowing you to relax and enjoy your time during your stay. Our room on the 11th floor with city views, the cleanliness of the room, and the attentiveness of our team in assisting with all your requests are all things we greatly appreciate. For us, fast, friendly, and responsive service is an essential part of a memorable stay experience. We are happy to know that all of these aspects made your stay at Arayaduta Palembang so impressive. Such compliments encourage our entire team to continue maintaining and improving the quality of our service. We hope to welcome you back again on your next visit and provide you with an equally or even better experience. Sincerely, Arayaduta Palembang

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r***y

Business

8.2

/10

Reviewed 3 week(s) ago

The night security staff was less than helpful, the bathroom water was low, and the bedsheets felt dirty with tiny dust particles. The food variety was limited and the taste was lacking.

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Accommodation's Reply

21 Aug 2026

Dear Mr./Ms. r*y, Thank you for taking the time to share your experience and feedback during your stay at Aryaduta Palembang. We apologize if your experience did not meet your expectations, particularly regarding the service of the night security staff, the water pressure in the bathroom, the cleanliness of the linens, and the variety and taste of the food served. Regarding the night security service that you found unhelpful, we will forward this matter to the relevant department for investigation and evaluation. We understand that friendliness, assistance, and positive feedback are always essential for all guests. For the low water pressure in the bathroom, we will coordinate with the technical department to check the relevant systems and equipment. Furthermore, we apologize for any inconvenience caused by small dust particles remaining on the linens. The cleanliness and comfort of your room are our top priority, so this feedback will be reviewed by the housekeeping department to improve our inspection and quality control before handing over rooms to guests. We also acknowledge your feedback regarding the lack of variety in the menu and the taste not meeting expectations. We will forward this feedback to the Food and Beverage team and the kitchen team to evaluate and improve the menu and taste quality. Thank you for your valuable feedback. We hope to welcome you back to Aryaduta Palembang and provide you with an even better experience. Sincerely, Aryaduta Palembang

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Lai C. S.

8.5

/10

Reviewed 4 week(s) ago

Very helpful staff at the front desk.

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Accommodation's Reply

10 Aug 2026

Dear Mr./Ms. Lai C. S., Thank you very much for taking the time to share your feedback following your stay at ARYADUTA Palembang. We are delighted to know that you found our Front Desk team very helpful during your stay. Being attentive, responsive, and ready to assist our guests is an important part of the hospitality we strive to provide. Your kind feedback is greatly appreciated and will be shared with our Front Office team as encouragement to continue delivering warm and helpful service to every guest. We look forward to welcoming you back to ARYADUTA Palembang and providing another comfortable and pleasant stay. Warm regards, Management of ARYADUTA Palembang

Nofrizal P.

9.4

/10

Reviewed 4 week(s) ago

Good, good service, friendly too.

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Accommodation's Reply

10 Aug 2026

Dear Mr. Nofrizal P., Thank you very much, Mr. Nofrizal, for taking the time to share your experience and write a review about Aryaduta Palembang Hotel. We are delighted to hear that you were satisfied with our service and felt a friendly welcome from our team throughout your stay. For us, friendly and genuine service is essential in creating a comfortable guest experience. Your compliments motivate the entire Aryaduta Palembang team to continue striving to provide friendly, responsive, and consistent service to all guests. We hope to welcome you back again on your next stay and provide you with an even more comfortable and memorable experience. Sincerely, The Management Team, Aryaduta Palembang Hotel

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Henny

Medical

9.7

/10

Reviewed 4 week(s) ago

The staff were very helpful since it's near Siloam Hospital and my mom had eye surgery.

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Accommodation's Reply

07 Aug 2026

Dear Ms. Henny D., Thank you very much for taking the time to share your experience with us. We are pleased to know that our team was able to assist you during your stay and that our convenient location near Siloam Hospital provided added comfort and convenience, especially while accompanying your mother for her eye surgery. We understand that having a comfortable and supportive place to stay is especially important during such a time. It is therefore truly meaningful for us to know that our team was helpful and attentive throughout your visit. Thank you for choosing ARYADUTA Palembang during this important family moment. We sincerely hope your mother is doing well and recovering smoothly. We look forward to welcoming you and your family again on a future visit to Palembang, and we hope to continue providing the same warm and thoughtful hospitality. Warm regards, Management of ARYADUTA Palembang

nysan w.

8.5

/10

Reviewed 4 week(s) ago

Hopefully the food menu can be more varied.

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Accommodation's Reply

07 Aug 2026

Dear Mrs. Nizan W., Thank you for taking the time to write a review and share your feedback after your stay at Arayaduta Palembang. We greatly appreciate your comments. Your feedback regarding the variety of the food menu is also important to us. We understand that a diverse menu can provide a more satisfying dining experience, especially for guests staying multiple nights. We will forward your suggestions to our Food and Beverage team for evaluation and further improvement of the variety and quality of our food. Thank you for helping us identify areas for improvement. We hope that on your next stay, you will have an even more enjoyable and comfortable experience at Arayaduta Palembang. Sincerely, The Management Team, Arayaduta Palembang

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Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

The hotel staff was very friendly and helpful during check-in, the hotel room was clean and fully equipped.

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Accommodation's Reply

07 Aug 2026

Dear Valued Guest, We sincerely thank you for your perfect 10.0 rating and positive feedback regarding Araya Duta Palembang Hotel. We are delighted to hear that you received a warm welcome and excellent assistance from our staff during check-in. We are also pleased to see that the cleanliness and well-equipped rooms made your stay comfortable. For us, a good experience begins the moment you arrive at the hotel, and your appreciation for the friendliness and service of our staff motivates us to continue providing warm, attentive, and dedicated service. Thank you for choosing Araya Duta Palembang Hotel. We hope to welcome you back on your next stay and provide you with an equally excellent, or perhaps even more memorable, experience. Sincerely, The Management Team, Araya Duta Palembang Hotel

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P***n

9.2

/10

Reviewed 4 week(s) ago

The room was spacious and comfortable, but the bathroom was small.

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Accommodation's Reply

10 Aug 2026

Dear Mr./Ms. P*n, Thank you for taking the time to rate us 9.2 and sharing your experience staying at Aryaduta Palembang. We are delighted to hear that you were comfortable with the room we provided and gave us an excellent overall rating. However, we have noted your feedback regarding the size of the bathroom, which we felt was rather small. We understand that bathroom comfort is a crucial part of the guest experience, and this feedback will be taken into consideration and evaluated for future improvements. Thank you for your compliments and constructive feedback. Guest feedback like this helps us continuously improve the quality and comfort we provide. We hope to welcome you back to Aryaduta Palembang for an even better experience next time. Sincerely, The Management Team, Aryaduta Palembang

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Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

Nice and comfortable... but the breakfast is not as complete as before. There are no meat and sausages... but there are plenty of other things.

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Accommodation's Reply

05 Aug 2026

Dear Mr./Mrs. G*t, Thank you for taking the time to share your experience staying at Arayaduta Palembang. We are pleased to hear that overall you found our hotel comfortable and had a positive experience during your stay. We appreciate your appreciation for the continued variety of other menu items. However, we apologize if the breakfast menu this time did not meet your expectations, particularly the lack of meat and sausage options that you previously enjoyed. We understand that variety in the breakfast menu is a crucial part of the guest experience, especially for guests who have high expectations based on previous stays. This feedback is very important to us, and we will share it with our Food and Beverage team to evaluate how we maintain a balance between menu variety, quality, and guest needs. We will continuously strive to ensure that the breakfast experience at Arayaduta Palembang remains diverse and satisfying. Thank you for your honest feedback. We look forward to welcoming you again in the future and providing you with an even better stay experience, including a breakfast experience that better meets your expectations. Sincerely, The Management Team, Arayaduta Palembang

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Ramtoni

Leisure

10.0

/10

Reviewed 5 week(s) ago

Highly recommended for those who bring family, close to shopping and culinary centers.

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Accommodation's Reply

30 Jul 2026

Dear Mr. Ramthoni, Thank you very much, Mr. Ramthoni, for your perfect 10.0 rating and positive review of Arayaduta Palembang Hotel. We are delighted to know that you were satisfied with your stay with us and recommended Arayaduta Palembang Hotel as a suitable choice for your family. Our location, close to shopping malls and a variety of restaurants, is expected to provide convenience and enjoyment for all guests while enjoying their family vacation. Your trust and recommendation are invaluable encouragement to our entire team. We will continue to strive to maintain the comfort of our rooms, the quality of our facilities, cleanliness, and friendly and attentive service. We hope to welcome you and your family back to Arayaduta Palembang Hotel next time and provide you with an even more comfortable, enjoyable, and memorable stay. Sincerely, The Management Team, Arayaduta Palembang Hotel

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Meta O.

9.1

/10

Reviewed 5 week(s) ago

The environment is very comfortable, especially since it's close to the mall. Kids also love it because there are playgrounds everywhere.

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Accommodation's Reply

30 Jul 2026

Dear Ms. Meta O., Thank you very much, Ms. Meta, for your positive review and rating of 9.1 at Arya Duta Palembang Hotel. We are very pleased to hear that you felt comfortable with the hotel environment, especially the excellent location near shopping malls. We are also happy to hear that your children enjoyed the various playground areas available at the hotel. We are truly committed to providing a fun and family-friendly experience so that children can enjoy their time with their families. Your compliments motivate our entire team to strive to maintain the comfort of the hotel environment, the cleanliness of the areas, and the quality of facilities and services so that all families can enjoy their time together even more. We hope to welcome you and your family back to Arya Duta Palembang Hotel on your next stay and provide you with an even more comfortable, fun, and memorable experience for your family. Sincerely, The Management Team, Arya Duta Palembang Hotel

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Guest

Leisure

10.0

/10

Reviewed 5 week(s) ago

A strategic hotel with easy access to the LRT and a shopping mall. It's perfect for bringing the family on vacation.

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Accommodation's Reply

31 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Arayaduta Palembang Hotel. We are delighted to hear that you were pleased with our excellent location and easy access to the LRT train, shopping malls, and various restaurants in the surrounding area. Our convenient location is one of our advantages, especially for families seeking comfortable and well-equipped accommodations in Palembang. We are pleased to know that Arayaduta Palembang is a suitable choice for family trips. Comfort and convenience during your stay are always our commitment to every guest. Thank you for choosing us as part of your and your family's journey. We hope to welcome you back on your next visit and provide you with an even more comfortable, friendly, and memorable stay. Sincerely, The Management Team, Arayaduta Palembang Hotel

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Putra

8.5

/10

Reviewed 6 week(s) ago

It was a comfortable stay. It's also close to the shopping center. The food is 11/12 like The Zuri Hotel, delicious. Everything is good. The room is also spacious for a Deluxe. The only thing lacking is the F.O. service. Lacking SOPs and less than efficient. Otherwise, everything is fine.

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Accommodation's Reply

30 Jul 2026

Dear Ms. Putra H., Thank you very much, Ms. Putra, for your honest and constructive review, including the 8.5 rating for Arya Duta Palembang Hotel. We are delighted to hear that you felt comfortable during your stay, enjoyed the spacious Deluxe room, and appreciated the hotel's location near the shopping mall. We particularly appreciate your positive comments regarding our food. Your positive comparison to The Zuri Hotel is truly a source of pride for our Food and Beverage team. Furthermore, we apologize if your experience with the reception service did not meet your expectations. We greatly appreciate your feedback regarding adherence to SOPs and the speed of service. This is an important concern for us, and we will review this with the reception team to ensure that each step can be performed more consistently, and guest service can be provided faster, more accurately, and more efficiently. We are especially grateful that you continue to rate other areas positively. Such feedback helps us see what we are already doing well and what we still need to improve. We sincerely hope to welcome you back to Arya Duta Palembang Hotel again and provide you with an even better stay experience, especially in the area of reception service. Sincerely, The Management Team, Arya Duta Palembang Hotel

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arinda o.

10.0

/10

Reviewed 6 week(s) ago

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Accommodation's Reply

24 Jul 2026

Dear Ms. Arinda O., Thank you so much, Ms. Arinda O., for your wonderful review and the perfect 10.0 rating you gave to Aryaduta Palembang Hotel! We are delighted to hear that you and your family enjoyed your stay with us and felt comfortable in the hotel's family-friendly atmosphere. The excellent location near shopping malls made it easy for you and your family to enjoy your leisure time. What makes us happiest is your compliments on the entire Aryaduta Palembang team, from the security and reception staff to the pool attendants, housekeeping staff, and the food and beverage team who provided such warm service and smiles. We will gladly pass on your compliments to the entire team. Such words are a very meaningful inspiration for us to continue providing sincere, friendly, and attentive service to all our guests. Thank you for choosing Aryaduta Palembang as your family vacation destination. We are very happy to know that you enjoyed every stay with us. We sincerely hope to welcome you and your family again to create more fun and memorable moments together. See you again at Aryaduta Palembang! Sincerely, The Management of Aryaduta Palembang.

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sulistyo a. p.

9.6

/10

Reviewed 7 week(s) ago

The hotel is really great, the only thing lacking is the breakfast, the place is cramped and the food is monotonous.

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Accommodation's Reply

21 Jul 2026

Dear Mr. Sulistiyo A.P., Thank you very much for your review and compliments on Arayaduta Palembang Hotel. We are very pleased to know that overall you enjoyed your stay and were satisfied with our hotel. However, we would like to express our sincere gratitude for your feedback regarding the breakfast experience, particularly the breakfast area which felt a bit cramped and the limited food selection. We apologize if this made your breakfast experience uncomfortable and unsatisfactory. This feedback is important to us, and we will forward it to the relevant team to use in our evaluation to improve the comfort of the breakfast area and provide a more diverse and appealing menu for all guests. We appreciate the opportunity to further develop ourselves. We hope to welcome you back to Arayaduta Palembang Hotel again and provide you with an even better experience on your next visit. Sincerely, The Management Team, Arayaduta Palembang Hotel

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