Does Aryaduta Palembang have parking?

Yes, Aryaduta Palembang does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does Aryaduta Palembang have a swimming pool?

Yes, Aryaduta Palembang does have a swimming pool

What do past guests say about Aryaduta Palembang?

Traveloka users who have stayed at Aryaduta Palembang have praised its Location, Cleanliness, Room Comfort.

AUD | EN

Explore

Support

Search Hotels

Aryaduta Palembang

Name: Aryaduta Palembang
Address: Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137, Jalan POM IX Palembang Square, Sumatera Selatan, 30137, Indonesia
Rating: 8.5

Hotels

Preferred Partner

Finding rooms for you...

8.5

/10

Very Good

7,005 reviews

What Guests Say About Their Stay

Distance To City Center (236)

Staff Friendliness (226)

Bedroom (210)

Accessibility (199)

G***a

9.4

/ 10

It was a very comfortable and pleasant stay. The service was exclusive and friendly—it was simply the best. The waiting room was comfortable, and the receptionist was very friendly.

See original

A***a

8.5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

See original

A***a

8.5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

See original

A***a

8.5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

See original

O***A

9.7

/ 10

The location is strategically located near the mall, the staff is friendly, and the hotel room is clean. I did forget something when checking out, but the staff kept it and returned it promptly.

See original

In the Area

See Map

Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Aryaduta Palembang is a hotel is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Aryaduta Palembang

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Aryaduta Palembang

Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Discover More Places

Discover More About Aryaduta Palembang

Welcome to Aryaduta Palembang, your premier destination for an unforgettable stay in the heart of Sumatera Selatan. Whether you're here for business or a leisurely escape, Aryaduta Palembang offers a blend of comfort, convenience, and exceptional service that will make you feel right at home. Discover the charm of Palembang with a stay that promises relaxation and easy access to all the city has to offer. Room rates at Aryaduta Palembang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Aryaduta Palembang Location

Nestled in the vibrant district of Palembang, Aryaduta Palembang is strategically situated at Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatra Selatan, Indonesia, 30137. This prime location places you just a short distance from the bustling city centre, approximately 5 kilometres away, making it incredibly convenient for exploring. For those relying on public transport, the nearest major transport hub is easily accessible, ensuring seamless travel throughout your stay. The atmosphere surrounding Aryaduta Palembang is one of sophisticated urban living, with a lively café culture and weekend markets just a stone's throw away, perfect for immersing yourself in the local scene.

Aryaduta Palembang Facilities & Services

Facilities for guests at Aryaduta Palembang are designed to cater to every need, ensuring a comfortable and enjoyable experience.

A sparkling outdoor swimming pool, open daily from 7:00 AM to 7:00 PM, perfect for a refreshing dip.
A well-equipped fitness centre, available 24/7, to keep up with your workout routine.
A dedicated children's play area, ensuring fun for the little ones.
Complimentary on-site parking is available for guests, a great convenience for those travelling by car.
A business centre with essential amenities for corporate travellers.
24-hour room service for your convenience.
Concierge services to assist with any requests or recommendations.

Aryaduta Palembang Room Types

Explore the diverse room types of Aryaduta Palembang, each thoughtfully designed to provide a sanctuary of comfort and style.

Deluxe Room:
Offering a comfortable space with a city view, these non-smoking rooms are perfect for solo travellers or couples. Bathtub available in select rooms.
Executive Room:
Slightly more spacious than the Deluxe, these rooms also feature a city view and are non-smoking. Bathtub available in select rooms.
Suite:
For those seeking extra luxury, our Suites provide ample space, a separate living area, and a city view. These are strictly non-smoking rooms and include a bathtub.
Family Room:
Designed to accommodate families, these rooms offer extra space and comfort, with a city view. Non-smoking and featuring a bathtub.

Please note that all rooms at Aryaduta Palembang are strictly non-smoking to ensure a fresh environment for all guests. Pet-friendly accommodations are not available.

Aryaduta Palembang Dining & Restaurants

Indulge your taste buds with the culinary delights offered at Aryaduta Palembang.

The Palm Cafe:
Enjoy a delightful breakfast buffet featuring a range of international and local dishes. Estimated price per person for breakfast is AUD $20. Open daily from 6:00 AM to 10:30 AM.
The Lounge:
A relaxed setting for light snacks, coffee, and evening drinks. Open daily from 10:00 AM to 11:00 PM.

Aryaduta Palembang Nearby Attractions and Activities

Discover the vibrant surroundings of Aryaduta Palembang with these popular local attractions:

Ampera Bridge:
An iconic landmark of Palembang, offering stunning views of the Musi River.
Great Mosque of Palembang (Masjid Agung Palembang):
A significant religious and historical site.
Kuto Besak Fortress:
Explore the historical remnants of this ancient fort.
Palembang Icon Mall:
A modern shopping destination for retail therapy and entertainment.
Riverfront of Musi River:
Enjoy a leisurely stroll or a boat ride along the scenic riverbanks.

If you are looking for other activities around Aryaduta Palembang, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to Aryaduta Palembang from the Airport

Navigating your journey to Aryaduta Palembang is straightforward, with several convenient options available. The airport transfer service of Aryaduta Palembang can be arranged for a hassle-free arrival.

Airport Taxi:
Metered taxis are readily available at the airport. The estimated fare to Aryaduta Palembang is around AUD $15 - $20, with a travel time of approximately 30-45 minutes depending on traffic.
Ride-hailing Service:
You can book a ride through popular ride-hailing apps. Prices are comparable to taxis, typically ranging from AUD $12 - $18.
Hotel Private Transfer:
For ultimate convenience, you can pre-book a private airport transfer directly with the hotel. Please contact Aryaduta Palembang for pricing and booking details. This service offers a seamless and comfortable journey.

For more options, explore various airport transfer services.

Summary of Why You Should Choose to Stay at Aryaduta Palembang

Choosing Aryaduta Palembang means opting for a memorable and comfortable experience in Sumatera Selatan.

Prime location with easy access to city attractions and local culture.
Excellent facilities including a swimming pool and fitness centre.
Comfortable and well-appointed room types to suit every traveller.
Convenient dining options on-site.
Exceptional service that embodies warm hospitality.

Discover the best Room availability at Aryaduta Palembang and start planning your trip. For seamless Booking Aryaduta Palembang, visit Traveloka.

Book budget hotels in Sumatera Selatan and Easily book domestic and international flights at low prices.

All facilities in Aryaduta Palembang

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Wedding service
24-hour Receptionist

Things to Do

Fitness center
Garden
Hot tub
Massage
Outdoor pool
Sauna
Spa
Steam room

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Swimming pool

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Laundry
Shops
Supermarket

Business Facilities

Business center
Meeting facilities
Photocopier
Projector

Food and Drinks

Bar
Poolside bar

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Car rental

Sports and Recreations

Billiard

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Aryaduta Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Aryaduta Palembang	167
Number of floors in Aryaduta Palembang	18
Another facilities in Aryaduta Palembang	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked questions about Aryaduta Palembang

What are available facilities at Aryaduta Palembang?

There are top facilites at Aryaduta Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Aryaduta Palembang?

The standard check-in time at Aryaduta Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Aryaduta Palembang provide breakfast?

Yes, Aryaduta Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Aryaduta Palembang?

Aryaduta Palembang has a 4.0-star rating.

How many floors does Aryaduta Palembang have?

Aryaduta Palembang has 18.

See All

Aryaduta Palembang reviews and ratings

Overall Ratings & Reviews Aryaduta Palembang

Traveloka (6,962)

Other sources (43)

8.5

Very Good

From 6,962 reviews

Provided by travellers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.6

Location

8.9

Service and Facilites

8.6

People often mention about Aryaduta Palembang

All

Staff Friendliness (145)

Distance to City Center (143)

Bedroom (134)

Accessibility (126)

Ambiance (125)

Room Space (124)

Bathroom (118)

Taste (115)

Hotel Area (114)

Family Friendly (110)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveller Reviews Aryaduta Palembang

Number of reviews per page

Customer reviews

S***i

Business

6.3

/10

Reviewed 1 week(s) ago

The receptionist was not very friendly at checkout, telling me to find my own staff to get the items from the refrigerator.

See original

Find this review helpful?

r***a

Staycation

10.0

/10

Reviewed 1 week(s) ago

Friendly staff and easy check-in

See original

Find this review helpful?

Accommodation's Reply

14 Jul 2026

Dear Mr./Ms. r***a, Thank you for taking the time to share your perfect rating and your kind feedback about your stay at ARYADUTA Palembang. We are delighted to know that you found our staff friendly and that your check-in process was smooth and convenient. Providing warm hospitality and a seamless arrival experience is something we always strive for. Your kind words are truly appreciated and serve as a great motivation for our team to continue delivering exceptional service to every guest. We look forward to welcoming you back to ARYADUTA Palembang for another pleasant and memorable stay. Warm regards, Management ARYADUTA Palembang

Rika D.

Staycation

8.5

/10

Reviewed 2 week(s) ago

The hotel staff was friendly, but lacked initiative in helping us carry our luggage when we arrived.

See original

Find this review helpful?

Accommodation's Reply

08 Jul 2026

Dear Ms. Rika D., Thank you for taking the time to share your experience at Arayaduta Palembang Hotel. We greatly appreciate your feedback, as it helps us continuously improve the quality of service for all our guests. We are pleased to hear that you received a friendly welcome from our staff throughout your stay. This compliment is an encouragement to our entire team to continue providing friendly and professional service. However, we apologize that our team did not fully assist you with your luggage upon arrival. We understand that first impressions are crucial to a guest's experience, and proactive assistance with luggage is a standard of service we strive to provide. We have forwarded your feedback to the front desk and concierge team for consideration in promoting and strengthening a service culture that is more responsive, efficient, and attentive, ensuring all guests receive an even better welcome from the moment they arrive at the hotel. Thank you again for your valuable feedback. We hope to welcome you back to Arayaduta Palembang Hotel again for an even better stay and service that exceeds your expectations. Sincerely, The Management Team, Arayaduta Palembang

See original

D***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly, the hotel is close to the shopping center just a short walk away.

See original

1 people find it helpful

Accommodation's Reply

08 Jul 2026

Dear Ms./Mrs. D*i, Thank you for taking the time to share your experience staying at Aryaduta Palembang. We greatly appreciate your rating and feedback, which motivates us to continuously improve the quality of our service and guest experience. We are delighted to hear that you received a friendly welcome from our staff during your stay. We will pass on this appreciation to our entire team to encourage us to continue striving for friendly, professional, and attentive service to all guests. We are also pleased to know that Aryaduta Palembang's location allows you convenient access to the shopping station. We hope this easy accessibility adds value and convenience for guests, whether for business or leisure. Thank you again for your trust and feedback. We look forward to welcoming you back to Aryaduta Palembang for another memorable and impressive stay. Sincerely, The Management Team, Aryaduta Palembang

See original

Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

Awesome... comfortable and clean, nice view.

See original

Find this review helpful?

Accommodation's Reply

08 Jul 2026

Dear Valued Guest, Thank you for choosing Arayaduta Hotel Palembang as your preferred hotel and for taking the time to write a positive review about your stay. We are delighted to hear that you were comfortable during your stay and appreciated the cleanliness of the hotel and the views we offer. Guest satisfaction is our top priority, and reviews like this are an encouragement to our entire team to continue developing our services and providing the best possible experience. Located in the heart of Palembang, Arayaduta Hotel Palembang offers comfortable rooms and comprehensive facilities such as a swimming pool, fitness center, children's playground, and a variety of dining options. The city views from various areas of the hotel are another highlight that we hope will enhance the convenience of all our guests. We will continuously improve our facilities and service quality to make your stay even more memorable. We are honored to have welcomed you and look forward to welcoming you back to Arayaduta Hotel Palembang again in the future. Sincerely, The Management Team, Arayaduta Hotel Palembang

See original

M***i

6.6

/10

Reviewed 3 week(s) ago

I apologize in advance, this was my worst hotel check-in experience. I brought my family and two children. This is a classic hotel, in my opinion. The lighting was dim, the room was dirty. There were ants, and oddly enough, for a 5-star hotel, the breakfast wasn't up to par. And the elevator line was incredibly long. Honestly, I was disappointed staying at Aryaduta. It was beyond my expectations, even though I paid a lot.

See original

1 people find it helpful

Accommodation's Reply

08 Jul 2026

Dear Ms./Mrs. M*i, Thank you for taking the time to share your experience staying at Aryaduta Palembang Hotel. We are deeply sorry that your family's stay did not meet your expectations, especially considering you trusted us and paid a reasonable price for a five-star hotel. We apologize for the inconvenience you experienced, including the unclean room, the presence of ants, insufficient lighting, an unpleasant breakfast experience, and the crowded elevator queue. We understand that family comfort, especially when traveling with children, is paramount, and we regret that we were unable to provide the experience you expected. We have forwarded your feedback to our housekeeping, engineering, food and beverage, and front desk teams for immediate assessment and action. Room cleanliness, food quality, and the comfort of amenities are of paramount importance to us, and your review serves as a vital reminder for us to continuously improve our service standards in all aspects. We greatly appreciate your honesty in sharing this feedback. Such comments allow us to immediately identify areas for improvement to prevent other guests from experiencing similar unpleasant situations. We apologize again for your disappointment. We sincerely hope to welcome you and your family back to Aryaduta Palembang Hotel again, so that we can provide an even better stay that meets your expectations. Sincerely, The Management Team, Aryaduta Palembang Hotel

See original

Verified Traveler

6.8

/10

Reviewed 3 week(s) ago

The elevator is queued while the hotel is fully occupied, the breakfast menu is limited.

See original

Find this review helpful?

Accommodation's Reply

08 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Arayaduta Palembang Hotel. We greatly appreciate your feedback, as it helps us improve our services and guest experience. We apologize for the inconvenience you experienced regarding the elevator queues during peak hours and the breakfast menu not meeting your expectations. We understand that easy access to your room and restaurants, as well as a diverse breakfast menu, are crucial for a comfortable stay. We have forwarded your feedback to the relevant team for consideration. We will continue to investigate measures to improve guest comfort during peak hours, including managing elevator operations and developing a more diverse breakfast menu to better meet guest expectations. Thank you so much for choosing Arayaduta Palembang Hotel, and we sincerely hope to have the opportunity to welcome you back for another comfortable and satisfying experience in the future. Sincerely, The Management Team, Arayaduta Palembang Hotel

See original

S***i

Staycation

8.5

/10

Reviewed 3 week(s) ago

The hotel staff is friendly, very helpful & quick, just the food is a little less varied so there aren't many choices..

See original

1 people find it helpful

Accommodation's Reply

30 Jun 2026

Dear Ms./Mrs. S*i, Thank you for taking the time to share your experience staying at Aryaduta Palembang. We are delighted to hear that you were satisfied with the friendliness, responsiveness, and assistance our team provided. Your compliments will motivate all our staff to continue striving to provide the best possible service to all guests. On another note, we appreciate your feedback regarding the variety of the menu. This feedback is very important to us and we will share it with our food team to use in our evaluation process in order to offer a more diverse menu and cater to all guests' needs. We thank you for your suggestions as they help us continuously improve the quality of our service and the guest experience at Aryaduta Palembang. We look forward to welcoming you back again with an even better experience. Sincerely, The Management Team, Aryaduta Palembang

See original

D***n

Business

8.8

/10

Reviewed 4 week(s) ago

Hotel in the center of Palembang, near from business center, shopping center, and culinary place.

Find this review helpful?

Accommodation's Reply

24 Jun 2026

Dear Mr./Ms. D***n, Thank you for taking the time to share your review of ARYADUTA Palembang. We are delighted to know that you appreciated our strategic location in the heart of Palembang. Being conveniently situated near business districts, shopping centers, and a variety of culinary destinations is indeed one of the advantages we are proud to offer our guests, whether traveling for business or leisure. Your positive feedback is greatly appreciated and serves as motivation for our team to continue providing excellent hospitality and memorable experiences for all our guests. We look forward to welcoming you back to ARYADUTA Palembang on your next visit to the city. Warm regards, Management ARYADUTA Palembang

Verified Traveler

8.8

/10

Reviewed 4 week(s) ago

The building and layout are old-fashioned, with carpets, so the first time you arrive at the floor, you'll smell musty. The rooms are average-sized, and the bathrooms are also old-fashioned.

See original

Find this review helpful?

Accommodation's Reply

20 Jun 2026

Dear Mr./Ms. G*t, Thank you for taking the time to share your experience staying at Aryaduta Hotel Palembang. We apologize that the condition of the hotel, particularly the odor in the hallways, the interior decoration, and the condition of your room and bathroom, did not meet your expectations. Your comments regarding the musty smell in the carpets and the feeling that the amenities appeared outdated are very important to us. As one of Palembang's oldest hotels, we are continuously undertaking renovations and upgrading our facilities to enhance guest comfort while maintaining our unique character. Your feedback is invaluable in helping us identify areas for further attention, especially regarding carpet maintenance and improvements to room amenities. We sincerely appreciate you sharing this experience and look forward to welcoming you back in the future for a better experience. Sincerely, The Management Team, Aryaduta Hotel Palembang

See original

Tiara M.

10.0

/10

Reviewed 5 week(s) ago

The staff was friendly, and check-in and check-out were very quick. Breakfast was also varied and delicious.

See original

Find this review helpful?

Accommodation's Reply

14 Jun 2026

Dear Ms. Tiara M, Thank you for your review and rating of Arya Duta Palembang Hotel. We are delighted to hear that you enjoyed your stay with us. Your compliments regarding the friendly staff, the quick check-in and check-out process, and the varied and delicious breakfast menu are a source of pride for our entire team. We are committed to providing efficient service and a pleasant dining experience so that all guests can enjoy a comfortable and memorable stay. Thank you for your trust in Arya Duta Palembang Hotel. We hope to welcome you back again in the future. Sincerely, The Management Team, Arya Duta Palembang Hotel

See original

Supriatna

Transit

9.7

/10

Reviewed 5 week(s) ago

It's very pleasant, especially the location in the city center so it's easy to access the mall or eat whatever we want.

See original

Find this review helpful?

Accommodation's Reply

14 Jun 2026

Dear Ms. Supriatana, Thank you for sharing your experience at Aryaduta Hotel Palembang. We are delighted to hear that you enjoyed your stay with us and took advantage of our excellent location in the heart of Palembang. Easy access to shopping malls, a wide variety of dining options, and various attractions around the hotel are just some of the advantages we hope provide to our guests. Thank you for your compliments. We look forward to welcoming you back on your next visit and providing you with an even more memorable experience. Sincerely, The Management Team, Aryaduta Hotel Palembang

See original

G***a

Staycation

9.4

/10

Reviewed 6 week(s) ago

It was a very comfortable and pleasant stay. The service was exclusive and friendly—it was simply the best. The waiting room was comfortable, and the receptionist was very friendly.

See original

Find this review helpful?

Accommodation's Reply

14 Jun 2026

Dear Mr./Ms. G*a, Thank you for your review and appreciation of Arayaduta Palembang Hotel. We are delighted to hear that you felt comfortable during your stay and enjoyed the excellent and friendly service from our team. We are also pleased to hear that the lounge and the comfort of the waiting area provided a memorable experience during your visit. Your appreciation for the welcoming reception team means a great deal to us and will motivate the entire team to continue striving to provide the best service to all guests. Thank you for choosing Arayaduta Palembang Hotel. We hope to welcome you back on your next visit for another memorable stay. Sincerely, The Management Team, Arayaduta Palembang Hotel

See original

M***a

6.6

/10

Reviewed 6 week(s) ago

The room was dusty. I called the receptionist from the moment I entered the room, asking for an extra bed, but they didn't pick up or respond. Hmhmhmhm

See original

Find this review helpful?

R***I

8.5

/10

Reviewed 6 week(s) ago

Strategic location, great location. Great service, perfect for families.

See original

Find this review helpful?

Accommodation's Reply

08 Jun 2026

Dear Mr./Ms. R*I, Thank you for taking the time to share your experience staying at Aryaduta Palembang. We are delighted to hear that you enjoyed our excellent location, superb service, and family-friendly atmosphere. Creating comfort and enjoyment for every member of your family is one of our top priorities. Your compliments motivate our entire team to continue providing the best service and maintaining the quality of our facilities. We look forward to welcoming you and your family back on your next visit to Aryaduta Palembang. Sincerely, The Management Team, Aryaduta Palembang

See original

N***o

Business

10.0

/10

Reviewed 7 week(s) ago

One of the hotels with a nice swimming pool in Palembang.

See original

Find this review helpful?

Accommodation's Reply

08 Jun 2026

Dear Ms./Mrs. No, Thank you for taking the time to share your experience staying at Aryaduta Hotel Palembang. We are delighted to hear that you enjoyed our swimming pool facilities and rated it as one of the best in Palembang. Such positive feedback means a lot to us and motivates us to continue maintaining the quality of our facilities and providing the best possible experience for all our guests. We hope that in addition to enjoying the swimming pool facilities, you also had a comfortable stay during your business trip. Thank you for trusting Aryaduta Hotel Palembang. We look forward to welcoming you back on your next visit. Sincerely, The Management Team, Aryaduta Hotel Palembang

See original

Inddah R.

Staycation

8.5

/10

Reviewed 7 week(s) ago

The staff and security are friendly in providing good service and are very helpful 😊

See original

1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Ms. Indah R., Thank you for taking the time to share your experience at Aryaduta Palembang Hotel. We are delighted to hear that you were impressed with the friendly and helpful service from our staff and security team. Providing friendly, professional, and attentive service to all guests is our unwavering commitment. We will pass on your compliments to the entire team as a token of our gratitude for their dedication to creating memorable stays for all guests. We look forward to welcoming you back on your next visit to Aryaduta Palembang Hotel and providing you with an even more memorable experience. Sincerely, The Management Team, Aryaduta Palembang Hotel

See original

M Johan i. S.

Business

10.0

/10

Reviewed 8 week(s) ago

Recommendation, will be informed to family and friends.

See original

1 people find it helpful

Accommodation's Reply

29 May 2026

Dear Mr. M. Johan I.S., Thank you for your excellent rating and positive review. We are delighted to know that you enjoyed your stay at Aryaduta Palembang Hotel during your business trip. We are honored to know that you recommended our hotel and are happy to share this positive experience with your family and friends. Your support and trust mean a great deal to our entire team. We hope to welcome you back again on your next visit and will continue to provide you with the best possible stay experience at Aryaduta Palembang Hotel. Sincerely, The Management Team, Aryaduta Palembang Hotel

See original

Lala

Leisure

10.0

/10

Reviewed 8 week(s) ago

The bed was comfortable, and the location was strategic. However, from the bus stop, it's a bit far to the front of the hotel. The bus stop should be opened to make it quicker.

See original

Find this review helpful?

Accommodation's Reply

29 May 2026

Dear Ms. Lala I.S., Thank you for your excellent rating and review. We are delighted to hear that you were comfortable during your stay at Aryaduta Palembang and appreciated our convenient location. We also appreciate your feedback regarding accessibility from the basement to the hotel. We understand that better accessibility enhances guest comfort, and your suggestion will be taken into consideration in future evaluations to improve accessibility for all guests. Thank you for your interest and trust in Aryaduta Palembang. We look forward to welcoming you back for an even more comfortable stay next time. Sincerely, The Management Team, Aryaduta Palembang Hotel

See original

m***d

6.2

/10

Reviewed 8 week(s) ago

It's true what people say, even B5-class hotels can turn off the room lights with a regular card, but this one can't. Asking for two cards is not allowed, it's difficult to get up and down, asking the staff for help takes a long time. The staff at the reception are not very friendly, especially the female who is very rude in her response. Asking for two cards. Regarding the cleanliness of the bathroom, especially the toilet, it's still lacking.

See original

Find this review helpful?

Accommodation's Reply

29 May 2026

Dear Mr. Muhammad Daffa Dananjaya, Thank you for taking the time to share your experience and feedback regarding your stay at Aryaduta Palembang Hotel. We sincerely apologize for any inconvenience you experienced, particularly regarding the use of your room key card, elevator access, concierge service, and the cleanliness of the bathroom, which may not have met your expectations. Your feedback regarding the need for an additional room key card and the difficulty in obtaining assistance with elevator access is taken very seriously and will be investigated to improve guest comfort. We are also deeply sorry that the concierge service was unfriendly and did not create a positive impression during your stay, which certainly did not reflect the standards of service we strive to provide to all our guests. Furthermore, we apologize for the substandard cleanliness of the bathroom and toilet. We have forwarded this feedback to the relevant team for evaluation and improvement of cleanliness and service quality in the future. We greatly appreciate your feedback and suggestions, as they help us develop and provide a better guest experience in the future. Sincerely, The Management Team, Aryaduta Palembang Hotel

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.