Dear H***s, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share your feedback through Traveloka. We are truly pleased to know that you found our staff friendly and welcoming, as providing sincere and attentive service is always our top priority. We are also glad to hear that you enjoyed our breakfast selection. Offering a variety of fresh and satisfying options is part of our commitment to ensuring a comfortable and enjoyable stay for our guests. Your kind comments are greatly appreciated and serve as great encouragement for our entire team. We sincerely hope to have the pleasure of welcoming you back for another memorable stay in the near future. Regards, Management

Dear Mr./Ms. A*u, Warm regards from Java Paragon Hotel & Accommodation Surabaya. Thank you so much for your positive review through Traveloka. We are delighted to know that Java Paragon Hotel & Accommodation is ideal for family holidays. The comfort of our guests, especially families, is one of our main goals. We are pleased that the variety of breakfast options we serve can meet the needs and tastes of families, and that the children's activities we organize every Sunday add fun and memorable experiences. Your review and appreciation motivate our entire team to continuously improve the quality of our service and facilities. We hope to welcome you and your family back for another enjoyable holiday next time. Sincerely, The Management Team

Dear Mr./Ms. G*t, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback through Traveloka. We apologize for any inconvenience caused by the limited number of elevators and parking spaces, especially during events in the building. This feedback will be taken into consideration for future evaluation and improvement. Regarding the air conditioning in the room not cooling properly even after repairs, we sincerely apologize that we were unable to provide the expected comfort. We will contact our technical team to ensure this issue does not recur. We appreciate your feedback and hope to provide a better experience for your next stay. Sincerely, Management

Dear Mr./Mr./Ms. G*t, Java Paragon Surabaya Hotel & Accommodation would like to express our deepest gratitude for your positive review through Traveloka. We are delighted to hear that you found our hotel's convenient location, reasonable pricing, and the amenities we provided excellent service very enjoyable. We are committed to providing our guests with the utmost comfort and value, from room amenities and staff service to cleanliness and safety. Your review inspires our team to maintain the quality of our services and facilities so that all guests can have a pleasant stay. We hope to welcome you back to our hotel for your next stay and look forward to providing you with an even more comfortable and memorable experience. Sincerely, The Management

Dear Mr./Ms. P*i, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback through Traveloka. We are delighted to hear that you were satisfied with our overall service. We will take your feedback regarding the coordination of security personnel in the parking area and the friendliness of the front desk staff into consideration and make improvements in the future to ensure all guests have the utmost comfort. We hope to welcome you back again with even better service on your next stay. Sincerely, Awan

Dear Mr./Ms. I*h, Sincerely yours from Java Paragon Surabaya Hotel & Accommodation, Thank you so much for your positive review you provided through Traveloka. We are delighted to hear that you found our hotel conveniently located and easy to stay at. Easy accessibility and the comfort we provide are always our top priorities, ensuring every guest has a pleasant and comfortable stay. We are also committed to continuously maintaining the quality of our facilities and services, from the cleanliness of the rooms and the comfort of the beds to the friendliness of our staff, ensuring that every guest feels welcome and satisfied throughout their stay. Positive reviews like this are a great inspiration for our team to continuously improve our service standards and make every guest's stay more memorable. We hope to welcome you back in the future and are committed to making your next stay even more comfortable, safe, and memorable. Sincerely, Management

Dear g*r, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for taking the time to write a review through Traveloka. We apologize for the unpleasant experience you had during your stay. We are sorry to hear about the imperfect carpet, the unsuitable bed type, and the reception staff service not meeting your expectations. Your feedback is very valuable to us in making improvements. We will thoroughly check the cleanliness of the rooms, ensure that the room type matches your booking, and provide additional staff training to offer more friendly and professional service. We hope to welcome you back again in the future for a more comfortable and pleasant stay. Sincerely, Management

Dear A***k, Thank you very much for taking the time to share your feedback. We are delighted to hear that your friend enjoyed their stay and found our hotel to be a nice place to relax and escape from a busy day. It is wonderful to know that the room was clean and comfortable, and that the food met expectations. We truly appreciate your kind words and your willingness to recommend us to others. Positive feedback like yours motivates our team to continue providing excellent service and maintaining high standards for all our guests. We look forward to welcoming your friend, and perhaps you as well, back in the future for another enjoyable and relaxing stay. Regards, Management

Dear Mr. Fouad, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share your detailed review through Traveloka. We are truly delighted to hear that Java Paragon Hotel was your chosen place to stay during your visit to Surabaya. It is an honor for us to be recommended by guests who have visited the city several times. We are pleased to know that our strategic location near the toll road supported your various activities and made it easy for you to access different destinations around the city. Providing convenience and comfort for our guests is one of our top priorities, and your feedback reassures us that we are on the right track. Thank you once again for your trust and recommendation. We sincerely look forward to welcoming you back on your next visit to Surabaya and hope to provide you with another enjoyable, comfortable, and memorable stay. Regards, Management

Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for your kind and thoughtful review through Traveloka. We are truly delighted to hear that you had such a pleasant experience during your stay with us. Your compliment about our beautiful hotel and, especially, our friendly staff means a great deal to us, as providing warm, attentive, and sincere service is always our top priority. It is wonderful to know that our team was able to make you feel welcome and comfortable throughout your visit. Your statement that you will definitely come again is the greatest reward for all of us and motivates our staff to continue delivering the best possible service to every guest. We truly look forward to welcoming you back in the near future and hope to make your next stay even more enjoyable, comfortable, and memorable. Thank you once again for choosing to stay with us. Regards, Management

Dear M***e Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share your wonderful review through Traveloka. We are delighted to hear that you had a pleasant stay with us and that you consider our hotel a good choice in Surabaya. It is great to know that you were satisfied with our pricing and found it to be good value for money. We are also especially happy to hear that you enjoyed our breakfast. Providing a delicious and satisfying breakfast is one of our priorities, and your positive feedback truly motivates our team to continue delivering high-quality service and dining experiences. Your kind comments mean a lot to us and inspire us to keep improving in every aspect. We sincerely look forward to welcoming you back on your next visit to Surabaya and hope to provide you with an even more enjoyable and memorable stay in the future. Regards, Management

Dear A***H, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for sharing your positive review through Traveloka. We are truly pleased to know that you enjoyed your stay, found our hotel to be a good place, appreciated the strategic and convenient location, and felt comfortable during your time with us. Your feedback means a lot to our entire team, as it encourages us to continuously maintain and improve the quality of our services and facilities. We hope that everything met your expectations and contributed to a pleasant and relaxing experience. It would be our great pleasure to welcome you back in the future, and we look forward to providing you with another comfortable and enjoyable stay on your next visit. Regards, Management

Dear Mr. Didik, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share your feedback through Traveloka. We’re delighted to hear that you had a pleasant experience and that you consider our hotel to be a great place to stay. It truly means a lot to us to know that you plan to return in the future. Your kind words motivate our entire team to continue providing the best service and creating memorable stays for all our guests. We look forward to welcoming you back to Java Paragon Hotel & Residences on your next visit to Surabaya. Warm regards, Management

Hi Pami! I am Paragon Hotel & Residences, Surabaya, Java. It is a warm welcome to you and thank you for sharing your stay experience with us through Traveloka. We are very glad that you were impressed with the various photo spots around the hotel and satisfied with our diverse breakfast menu. Your positive feedback is the driving force for us to continue striving to provide the best experience for all guests. We apologize for the inconvenience caused by the unused area. We are in the process of evaluating, maintaining and modifying our facilities. Your valuable feedback is a valuable resource for us to continuously improve the quality of our services and facilities. We sincerely hope to welcome you back and provide you with an even better stay experience. Best regards, Hotel Management Team

Dear Mr. Danil, Warmest regards, Java Paragon Hotel & Residence Surabaya Thank you for taking the time to share your positive experience and review on Traveloka. We are delighted to know that Java Paragon Hotel is always your first choice when visiting Surabaya. Customer satisfaction is our top priority, and we are delighted to know that the hotel's ambiance, cleanliness, and friendliness of all staff make your stay comfortable. Your comments and compliments mean a lot to us, as they are the driving force for us to continuously improve the quality of our services and facilities to meet our guests' expectations. We will strive to maintain the best service standards, so that your next visit will always be a memorable one. We sincerely look forward to welcoming you back to Java Paragon Hotel and hope that your next stay will be even more enjoyable. Sincerely, Management

Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for your kind and encouraging review through Traveloka. We are truly pleased to hear that you had an overall good experience and that several aspects of your stay met your expectations. It’s wonderful to know that you found our Deluxe Room spacious and comfortable, we strive to ensure our guests feel relaxed and well-accommodated throughout their stay. We're also glad that you enjoyed the variety and abundance of our breakfast spread. Our culinary team works hard to provide a wide selection that caters to different tastes and preferences, so it's always rewarding to hear that guests appreciate it. Your kind words and recommendation mean a lot to us, and they serve as great motivation for our entire team to continue delivering memorable experiences for all our guests. We look forward to the pleasure of welcoming you back on your next visit. Regards, Management

Dear Mr. Sulaiman, Best regards, Java Paragon Hotel and Residences Surabaya Thank you very much for sharing your experience with us via Traveloka. We are delighted to hear that you were satisfied with the friendliness of our staff, the quality of our service, and the cleanliness of our hotel environment. Guest comfort and satisfaction are our top priorities, and positive comments like these motivate all our team to maintain and improve our service standards. We sincerely hope to welcome you back on your next visit and provide you with even more memorable experiences. Best regards, Management

Dear S*N, Sincerely yours, Java Paragon Hotel and Residences Surabaya Thank you for your review and feedback via Traveloka. We value your feedback and it helps us to improve our service quality. We apologize if any part of our service did not meet your expectations during your stay. We will take your feedback into consideration for future improvements. We are committed to continuously improving our service standards to provide an even better guest experience. We look forward to welcoming you back with the best possible service. Best regards, Management

Dear I*R, Warmest regards, Java Paragon Hotel and Residences Surabaya Thank you very much for taking the time to write a positive review about your stay on Traveloka. We are delighted to hear that you enjoyed your stay and that our staff’s cleanliness and service met your expectations. Guest comfort and satisfaction are always our top priority, and comments like these mean a lot to our team. This review is an encouragement for us to maintain our high standards of service and quality of our facilities and services. We look forward to welcoming you back soon, and hope that your next visit will be an even more memorable one. Best regards, Management