New Washington Hotel

Explore New Washington Hotel
6.2
Pleasant
From 108 reviews
Cleanliness

6.2

Room Comfort

5.2

Service and Facilites

6.6

Traveler Reviews New Washington Hotel

Number of reviews per page
20
40
Top reviews
Stephen
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was better than I expected. We stopped there on the way to a Royal Caribbean cruise and was very happy with the hotel. No phone in the room, but WiFi, TV, hot and cold water, nice Aircon, nice bed, no usb outlets so bring your own charger, there are regular two prong outlets. If you are bringing a laptop, bring a 3 prong adaptor.
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Althea
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Did not use
Matthew
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It looks pretty from the outside but it’s all superficial. The rooms are typical basic Latam rooms. There were only two outlets in the room and none near the beds.
Roger
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I left in the middle of the night. No bathrooms. Too noisy Too many people knocking on random doors
Rod
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

historic building that housed the officials overseeing the building of the canal. Apparently it is owned by the City of Colon which is missing opporunities to make this more appealing. Staff speak only Spanish (though electronic translation devices got us what we needed). Best choice, though, near cruise ships
Angus
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Booking in the staff member spoke no English which was a problem. Eventually we gained access to our rooms which were clean The shower was cold and the soap was so cheap it would not lather The towels had holes in them Otherwise OK Expensive for the standard delivered We used only one of the 3 double beds The zircon worked well
Michel
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This hotel is completely run down, very interesting history as it's built in 1912, but completely neglected. The neighborhood is also not great. Unfortunate that such a historic place is being lost.
SHIRAY
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Nice place under construction it will be awesome if they do more work to be better
DANA
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10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great room, helpful staff, wonderful view and amenities.
Eduardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Puntos a considerar. Hay habitaciones con balcon compartido. Y no trae caja fuerte. La habitación incluye nevera y accesorios de aseo (toalla, jabon, shampoo). Todo bastante limpio.
carlos
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Property was under construction. No hot water.
Jeff
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

This hotel should be demolished to the ground and start over horrible conditions. We were checking out and the maid came in while we were at breakfast and made the bed without changing the sheets. Toilet seat is not attached to toilet horrible place
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Jimmy Mojica was extremely helpful and willing to accommodate our needs. As an example, procuring additional towels for us. Excellent service. Thank you.
Jon
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The Hotel was fine. The pool was slimey and it appears to be used by large groups partying during the day. Not sure if they rent it out to other groups to bring in a little more cash but that is what it looks like. The area outside of the hotel is nasty. Was thankful to have enclosed parking at the hotel. Has potential to be a very nice hotel once again.
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Allan
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Bad food, Bad A/C, Dirty places, only Local TV channels Good: Staff, new Rooms, Excelent View
Richard
icon-
6.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

The hotel was under a major renovation which I can understand the lack of a lot of things. But no fridge in the room, dinner was not worth the money and too dangerous to go out. Although the staff were nice.
Evelyn
icon-Business
Business
2.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

MUY MAL SERVICIO, pague 2 noches y solo me quede una noche porque el hotel está MUY MAL, no lo recomiendo para NADA!!! 1. No había agua caliente en la regadera 2. El lavamanos estaba TAPADO 3. Solo tenía 3 canales en la televisión, y salía un anuncio que no habían pagado por eso no tenían mas canales 4. Solo había un enchufe en toda la habitación 5. No hay elevadores y yo padezco de la espalda y no puedo subir gradas 6. Dicen que incluye desayuno y no me dieron el desayuno 7. Las sábanas estaban sucias 8. Las instalaciones están en MUY mal estado, no le dan mantenimiento Parece casa embrujada literal jaja Cancelé la segunda noche y no me reembolsaron NADA!! No es como sale en las fotos!! Lo unico positivo que puedo decir es que la cama estaba cómoda, pero de nada sirve si las sábanas estaban sucias!!
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Sergio
icon-Business
Business
2.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

There was no towel no running water to flush the toilet or take a shower no soap.
Elmira
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 233 week(s) ago

Expedia Group verified review

I never stay in that roach hotel I need my money back I’m not playing
Guilherme
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 251 week(s) ago

Expedia Group verified review

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