Dear Guest, Thank you for your feedback. We are sorry to hear that your stay did not fully meet your expectations. As a budget capsule hostel, our capsules are designed to provide guests with a private and comfortable sleeping space. Our hostel is located in a conserved heritage shophouse, and as we are renting the property, there are structural and conservation restrictions that prevent us from altering the layout or creating larger rooms and dormitory spaces. Regarding the noise, shared accommodation means guests from different countries and backgrounds stay together. While we encourage everyone to observe quiet hours and be considerate of fellow guests, we are unfortunately unable to fully control the behaviour of every individual especially after hostel operating hours. We appreciate your understanding and thank you for your valuable feedback. We hope to have the opportunity to welcome you back for a better experience in the future. Sincerely, May Senior Hostel Manager

Dear Guest, Thank you very much for your perfect 10/10 review and for choosing to stay at 7 Wonders Capsule Hostel Jalan Besar outlet. We are delighted to hear that you found our hostel clean, affordable, and good value for money. It is also wonderful to know that you enjoyed our complimentary breakfast and experienced the warm hospitality of our friendly team. Your kind words are greatly appreciated and motivate us to continue providing a clean, comfortable, and welcoming environment for all our guests. Thank you once again for your support. We look forward to welcoming you back to 7 Wonders Capsule Hostel at Jalan Besar on your next visit to Singapore. Sincerely, May Senior Hostel Manager

Dear Guest, Thank you for taking the time to share your feedback and for staying at 7 Wonders Capsule Hostel Jalan Besar outlet. We are delighted to hear that you found our staff friendly and helpful. Your kind words are greatly appreciated and will certainly be shared with our team. We are sorry to learn that you found the bed too firm. Our mattresses are fitted with customised protective covers as part of our bed bug prevention measures. While we understand that the firmness may not suit every guest's preference, these covers help maintain hygiene and protect our guests by reducing the risk of bed bug infestations, which are a common concern in backpacker hostels due to travellers arriving from different destinations. Thank you once again for your valuable feedback. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely, May Senior Hostel Manager

Dear Guest, Thank you for your feedback and for your kind comments about our service. We sincerely apologise that your stay was disturbed by the noise from other guests. As a shared backpacker hostel, we do our best to remind guests to observe quiet hours and be considerate of others. However, we are unable to fully control guests' behaviour, especially after our operating hours. We appreciate your understanding and hope to have the opportunity to welcome you back for a more peaceful stay in the future. Sincerely, May Senior Hostel Manager

Dear Guest, Thank you very much for your perfect 10/10 review and for choosing to stay at 7 Wonders Capsule Hostel Jalan Besar outlet. We are delighted to hear that you enjoyed the hospitality provided by our reception team. Your kind words are truly appreciated and will be shared with our staff as encouragement to continue delivering excellent service. It is especially rewarding to know that you would choose to stay with us again. We sincerely look forward to welcoming you back on your next visit to Singapore. Sincerely, May Senior Hostel Manager

Dear Ha Ngoc A, Thank you very much for your perfect 10/10 review and for choosing to stay at 7 Wonders Capsule Hostel Jalan Besar outlet. We are delighted to hear that you enjoyed our convenient location near the city centre, found it easy to get around, and appreciated our flexible check-in arrangements. Your kind words and continued support mean a lot to our team. It is especially rewarding to know that you would choose to stay with us again. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Singapore. Sincerely, May Senior Hostel Manager

Dear Guest, Thank you for taking the time to share your feedback and for choosing to stay at 7 Wonders Capsule Hostel Jalan Besar outlet. We are delighted to hear that you had an overall good stay and appreciated our affordable rates, convenient location, and easy access to public transportation. It is always rewarding to know that our hostel offers good value for guests exploring Singapore on a budget. Thank you once again for your kind review and support. We truly appreciate it and look forward to welcoming you back to 7 Wonders Capsule Hostel at Jalan Besar on your next visit to Singapore. Sincerely, May Senior Hostel Manager

Hi Meg, Thank you so much for your wonderful and thoughtful review of your stay at 7 Wonders Capsule Hostel Jalan Besar outlet. We are truly delighted to know that you had a great experience with us and appreciated our central location, just a short walk from the MRT stations (Farrer Park MRT and Jalan Besar MRT) and City Square Mall. We are also pleased that you found our capsules comfortable and clean, and that our reception operating hours until 2:00 AM provided added convenience during your stay. Thank you as well for highlighting our hostel policies. As you mentioned, food is not permitted inside the guest rooms to help maintain cleanliness, prevent pests, and provide a pleasant environment for all our guests. We greatly appreciate your understanding of this policy. We also appreciate your thoughtful advice regarding bringing earphones. As a shared backpacker hostel, guests from different countries and backgrounds stay together, and while we encourage everyone to be considerate of one another, some disturbances such as snoring are unfortunately beyond our control. We're glad you found a simple solution that helped you enjoy a comfortable night's rest. It is especially heartwarming to hear that you enjoyed our complimentary self-service breakfast and even found the experience of cleaning up afterwards therapeutic. We believe this shared responsibility helps create a respectful and welcoming environment for everyone while keeping our accommodation affordable for budget travellers. Thank you once again for sharing your experience and for your kind recommendation. We truly appreciate your support and hope to have the pleasure of welcoming you back to 7 Wonders Capsule Hostel at Jalan Besar on your next visit to Singapore. Sincerely, May Senior Hostel Manager

Hi Stefen, Thank you very much for your wonderful 9.4/10 rating and for choosing to stay at 7 Wonders Capsule Hostel Jalan Besar outlet during your first trip to Singapore. We are delighted to hear that your first hostel experience was a positive one and that you enjoyed the atmosphere and vibes of our hostel. It is especially rewarding to know that you would recommend us to other travellers looking for a comfortable and affordable place for a short stay. Thank you once again for your kind review and support. We hope to have the pleasure of welcoming you back to 7 Wonders Capsule Hostel at Jalan Besar on your next visit to Singapore. Sincerely, May Senior Hostel Manager

Hi Nurul I. Thank you very much for your wonderful 9.4/10 rating and for taking the time to share your detailed experience at 7 Wonders Capsule Hostel Jalan Besar outlet. We are delighted to hear that you enjoyed our friendly staff, convenient location, complimentary breakfast, and overall hostel experience. We truly appreciate your kind words and are happy to know that you would consider staying with us again on your next visit to Singapore. Thank you as well for your understanding regarding our facilities. As we operate within a conserved heritage shophouse, our shared facilities have different layouts and sizes due to the existing structure. We appreciate your helpful suggestion to other guests to explore the different bathroom options available. Regarding the mattress, the protective cover is part of our bed bug prevention measures to help maintain hygiene and protect our guests from possible bed bug issues, which are a common concern in backpacker accommodations as travellers may unknowingly carry them through luggage and belongings. We understand that it may create some noise when moving, and we truly appreciate your understanding. We also appreciate your feedback regarding our breakfast timing. We will take your suggestion into consideration as we continue reviewing ways to improve our guest experience. Thank you once again for your support and kind recommendation. We look forward to welcoming you back to 7 Wonders Capsule Hostel at Jalan Besar on your next trip to Singapore. Sincerely, May Senior Hostel Manager

Dear Guest, Thank you very much for sharing your positive feedback and for choosing to stay at 7 Wonders Capsule Hostel Jalan Besar outlet. We are delighted to hear that you enjoyed our convenient location within walking distance of Mustafa Centre and City Square Mall, with plenty of nearby restaurants, shops, and essential amenities. We are also pleased that you found your room clean, comfortable, and secure with our smart door access system. Your kind feedback is a great encouragement to our team. Thank you once again for your support, and we hope to welcome you back on your next visit to Singapore! Sincerely, May Senior Hostel Manager

Dear Winda P, Thank you very much for your wonderful and detailed review! We are delighted to hear that you had a pleasant 3-day, 4-night stay with us and found 7 Wonders Capsule Hostel at Jalan Besar to be a great value and budget-friendly choice for your trip. We are especially happy that you appreciated our convenient location near Jalan Besar MRT and Mustafa Centre, as well as the cleanliness of our rooms and bathrooms, helpful amenities, easy check-in and check-out process, and digital luggage weighing scale. It is also wonderful to hear that our team made you feel welcomed and well assisted throughout your stay. Your kind words and recommendation mean a lot to us and are a great encouragement to the entire team. Thank you once again for choosing 7 Wonders Capsule Hostel at Jalan Besar and for your lovely recommendation to fellow travellers. We look forward to welcoming you back on your next visit to Singapore! Sincerely, May Senior Hostel Manager

Dear Lio F. Thank you very much for your kind feedback and for choosing to stay at 7 Wonders Capsule Hostel Jalan Besar outlet! We are delighted to hear that you found our hostel clean and appreciated our strategic location near City Square Mall. We are pleased that our convenient location made your stay more comfortable and accessible. Thank you again for your support. We hope to welcome you back on your next visit to Singapore! Sincerely, May Senior Hostel Manager

Dear Guest, Thank you for your kind feedback and for choosing to stay at 7 Wonders Capsule Hostel Jalan Besar outlet! We are pleased to know that you had a good experience with us. Your support and positive feedback are greatly appreciated by our team. We hope to welcome you back again on your next visit to Singapore! Sincerely, May Senior Hostel Manager