Overall Ratings & Reviews Zara's Boutique Hotel

Close to Imago Shopping Mall. Room also big.

Nice dan big room. Good location. I very like it

No recommended. Exact paid parking and Budget parking within rm15-rm20 per day. Each entry and exit is paid. In the hotel is very bad. Those who have families, small children are not encouraged to stay overnight. The room is not clean. The price is really not worth the price. The hotel floor is covered in dirt. The hotel has not been maintained and renovated for a long time.

Room no 316 TV is broken, no sound, slow air, Wi-Fi also sucks. pay for parking yourself..

The aircond is kind of raining at night. There is always water with drops when on aircond. And less cold.

Staying 2 night. Generally good, but frustrated. Both night no wi fi.

Room wide and comfort. Many facilities available

Very clean and tidy. Comfortable

the hotel if extra pillow need to pay rm5 for 1 pillow.

Breakfast area too small. Should provide enough space and chairs for better comfort. Food provided not that good. Should improve variety of food

Dirty sheets and blankets like other guests' clothes, lots of dirty toiletries on the floor so the food is okay tasty and well worth the price.

the worst ever hotel that i've stayed. the staff is not friendly at all. the rooms was smelly. the towel is very dirty. I am having difficulty too when searching the room and the route to the room was quite far distance and very hot as well.

My room was smell like an old room. The water pressure during shower is low. Hope they could refurnished it to look at least decent.

Just a water problem for a bath is less powerful. The mattresses, pillows are satisfactory, just the staff are less than a smile and the only housekeeping service is short hair and good glasses, friendly, ok dining, just in a less beautiful place.

Hotel was not at all good. Very old property with a bad smell in all rooms. I requested even the refund from Hotel and agent on very first day when I checked in but they changed my room. I don't recommend this hotel. Hotel property is not recommended for the price I paid. Breakfast was not to mention again very bad. No options.

1. Unable to provide toilet mat which potentially slip and fall after going out from toilet. 2. Shower handle is loss. 3. Aircond got noisy sound.

The water pressure is very-very bad. No hairdryer. Television also very bad

The bathroom is not properly cleaned. There are still soaps that have been used by the previous tenants not to be discarded and the leaking sinks and the shower hoses have been damaged.

The room and bathroom were spacious, clean and comfortable. They provided toiletries and mineral water. Ample and cheap parking spots behind the hotel. However, they played songs on loud speaker throughout the hotel which really disturbed my sleep. And my room was overlooking the road outside which was noisy with cars and bikes even at night. I didn't get any restful sleep while I was staying here. The WiFi was extremely slow that I didn't get to do my work and had to look for the nearest McDonald's for internet connection. Also, the breakfast food was bad and had very large margin for improvement.

The room was spacious, clean and tidy. Overall is good.