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Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Hotels
7.8
/10
Very Good
161 reviews

What Guests Say About Their Stay

mohd othman liap

10.0
/ 10
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location

Verified traveler

10.0
/ 10
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location
In the Area
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Zara's Boutique Hotel Lot 1 to 11 Block D, Harbour City, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Zara's Boutique Hotel Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel is a hotel is located at Kota Kinabalu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Zara's Boutique Hotel Lot 1 to 11 Block D, Harbour City, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
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Lobby Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
Exterior 2 Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Discover More About Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

note: hotel was previously named Zara's Boutique Hotel

Location


Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel is a hotel is located at Kota Kinabalu.

About Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel is the right place to stay.

All facilities in Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Common Space Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
Common Space
Lobby Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
Lobby
Exterior Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
Exterior
Bedroom Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
Bedroom
In-room Bathroom Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
In-room Bathroom

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Smoke-free

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service
  • Luggage storage

Public Facilities

  • Elevator
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Shower
  • TV

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Parking charges - RM17- RM20 Per Night
Due to the on going Covid-19 situation, hotel currently only accepts bookings from essential workers. Identification and reasonable evidence of work qualification must be presented upon check in.
Guests will need to pay tourism tax MYR 10.00/room per night.

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
90
Number of floors in Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
2
Another facilities in Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
Banquet, Family room, Non-smoking room, Smoke-free, Front desk

Frequently asked question in Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

What are available facilities at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?
There are top facilites at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?
The standard check-in time at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?
Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel is a 3.0-star hotel.
How many floors does Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel have?
Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel has 2 floors.
How many rooms are available at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?
Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel has 90 rooms in total.
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More Reviews from Other Guests in Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

8.5
Very Good
From 96 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.5

Location

8.6

Service and Facilites

8.4

People often mention about Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
All
Distance to City Center (3)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Room Space (2)
Wifi (1)
Check-in/out Time (1)
Ambiance (1)
Soundproof (1)
Bedroom (1)
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Traveler Reviews Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Number of reviews per page
20
40
Customer reviews
W***N
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
If for budget, okay there. So-so. The price is murmur
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HAZLEE B. H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 54 week(s) ago
Close to Imago Shopping Mall. Room also big.
1 people find it helpful
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Nice dan big room. Good location. I very like it
Find this review helpful?
N***h
icon-origin-TRAVELOKA
5.0
/10
Reviewed 90 week(s) ago
No recommended. Exact paid parking and Budget parking within rm15-rm20 per day. Each entry and exit is paid. In the hotel is very bad. Those who have families, small children are not encouraged to stay overnight. The room is not clean. The price is really not worth the price. The hotel floor is covered in dirt. The hotel has not been maintained and renovated for a long time.
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N***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 101 week(s) ago
Room no 316 TV is broken, no sound, slow air, Wi-Fi also sucks. pay for parking yourself..
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Aidatul F. B. S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 205 week(s) ago
The aircond is kind of raining at night. There is always water with drops when on aircond. And less cold.
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MISAH P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 236 week(s) ago
Staying 2 night. Generally good, but frustrated. Both night no wi fi.
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Kharuddin h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 300 week(s) ago
Room wide and comfort. Many facilities available
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Joanna F. J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 331 week(s) ago
Very clean and tidy. Comfortable
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jesslyna c.
icon-Family
Family
icon-origin-TRAVELOKA
5.7
/10
Reviewed 332 week(s) ago
the hotel if extra pillow need to pay rm5 for 1 pillow.
Find this review helpful?
Afiqah K.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 341 week(s) ago
Breakfast area too small. Should provide enough space and chairs for better comfort. Food provided not that good. Should improve variety of food
1 people find it helpful
Yasmin M.
icon-Family
Family
icon-origin-TRAVELOKA
6.5
/10
Reviewed 346 week(s) ago
Dirty sheets and blankets like other guests' clothes, lots of dirty toiletries on the floor so the food is okay tasty and well worth the price.
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1 people find it helpful
abdul h. m. y.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 356 week(s) ago
the worst ever hotel that i've stayed. the staff is not friendly at all. the rooms was smelly. the towel is very dirty. I am having difficulty too when searching the room and the route to the room was quite far distance and very hot as well.
Find this review helpful?
Anwar H.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 363 week(s) ago
My room was smell like an old room. The water pressure during shower is low. Hope they could refurnished it to look at least decent.
Find this review helpful?
Fadil Saili
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 372 week(s) ago
Just a water problem for a bath is less powerful. The mattresses, pillows are satisfactory, just the staff are less than a smile and the only housekeeping service is short hair and good glasses, friendly, ok dining, just in a less beautiful place.
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Vivek G.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 385 week(s) ago
Hotel was not at all good. Very old property with a bad smell in all rooms. I requested even the refund from Hotel and agent on very first day when I checked in but they changed my room. I don't recommend this hotel. Hotel property is not recommended for the price I paid. Breakfast was not to mention again very bad. No options.
1 people find it helpful
SHARIZAN T.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 386 week(s) ago
1. Unable to provide toilet mat which potentially slip and fall after going out from toilet. 2. Shower handle is loss. 3. Aircond got noisy sound.
1 people find it helpful
Profile Picture
Ruderick A.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 390 week(s) ago
The water pressure is very-very bad. No hairdryer. Television also very bad
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Mohd s. b. y.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 391 week(s) ago
The bathroom is not properly cleaned. There are still soaps that have been used by the previous tenants not to be discarded and the leaking sinks and the shower hoses have been damaged.
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Muhammad M. B. Z.
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 412 week(s) ago
The room and bathroom were spacious, clean and comfortable. They provided toiletries and mineral water. Ample and cheap parking spots behind the hotel. However, they played songs on loud speaker throughout the hotel which really disturbed my sleep. And my room was overlooking the road outside which was noisy with cars and bikes even at night. I didn't get any restful sleep while I was staying here. The WiFi was extremely slow that I didn't get to do my work and had to look for the nearest McDonald's for internet connection. Also, the breakfast food was bad and had very large margin for improvement.
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Number of reviews per page
20
40

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Bedroom 4 Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 96 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.5

Location

8.6

Service and Facilites

8.4

People often mention about Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel
All
Distance to City Center (3)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Room Space (2)
Wifi (1)
Check-in/out Time (1)
Ambiance (1)
Soundproof (1)
Bedroom (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Number of reviews per page
20
40
Customer reviews
W***N
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
If for budget, okay there. So-so. The price is murmur
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
HAZLEE B. H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 54 week(s) ago
Close to Imago Shopping Mall. Room also big.
1 people find it helpful
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Nice dan big room. Good location. I very like it
Find this review helpful?
N***h
icon-origin-TRAVELOKA
5.0
/10
Reviewed 90 week(s) ago
No recommended. Exact paid parking and Budget parking within rm15-rm20 per day. Each entry and exit is paid. In the hotel is very bad. Those who have families, small children are not encouraged to stay overnight. The room is not clean. The price is really not worth the price. The hotel floor is covered in dirt. The hotel has not been maintained and renovated for a long time.
Read More
Translated by Google Icon
See original
Find this review helpful?
N***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 101 week(s) ago
Room no 316 TV is broken, no sound, slow air, Wi-Fi also sucks. pay for parking yourself..
Translated by Google Icon
See original
Find this review helpful?
Aidatul F. B. S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 205 week(s) ago
The aircond is kind of raining at night. There is always water with drops when on aircond. And less cold.
Translated by Google Icon
See original
Find this review helpful?
MISAH P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 236 week(s) ago
Staying 2 night. Generally good, but frustrated. Both night no wi fi.
Find this review helpful?
Kharuddin h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 300 week(s) ago
Room wide and comfort. Many facilities available
Find this review helpful?
Joanna F. J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 331 week(s) ago
Very clean and tidy. Comfortable
Find this review helpful?
Profile Picture
jesslyna c.
icon-Family
Family
icon-origin-TRAVELOKA
5.7
/10
Reviewed 332 week(s) ago
the hotel if extra pillow need to pay rm5 for 1 pillow.
Find this review helpful?
Afiqah K.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 341 week(s) ago
Breakfast area too small. Should provide enough space and chairs for better comfort. Food provided not that good. Should improve variety of food
1 people find it helpful
Yasmin M.
icon-Family
Family
icon-origin-TRAVELOKA
6.5
/10
Reviewed 346 week(s) ago
Dirty sheets and blankets like other guests' clothes, lots of dirty toiletries on the floor so the food is okay tasty and well worth the price.
Translated by Google Icon
See original
1 people find it helpful
abdul h. m. y.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 356 week(s) ago
the worst ever hotel that i've stayed. the staff is not friendly at all. the rooms was smelly. the towel is very dirty. I am having difficulty too when searching the room and the route to the room was quite far distance and very hot as well.
Find this review helpful?
Anwar H.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 363 week(s) ago
My room was smell like an old room. The water pressure during shower is low. Hope they could refurnished it to look at least decent.
Find this review helpful?
Fadil Saili
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 372 week(s) ago
Just a water problem for a bath is less powerful. The mattresses, pillows are satisfactory, just the staff are less than a smile and the only housekeeping service is short hair and good glasses, friendly, ok dining, just in a less beautiful place.
Translated by Google Icon
See original
Find this review helpful?
Vivek G.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 385 week(s) ago
Hotel was not at all good. Very old property with a bad smell in all rooms. I requested even the refund from Hotel and agent on very first day when I checked in but they changed my room. I don't recommend this hotel. Hotel property is not recommended for the price I paid. Breakfast was not to mention again very bad. No options.
1 people find it helpful
SHARIZAN T.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 386 week(s) ago
1. Unable to provide toilet mat which potentially slip and fall after going out from toilet. 2. Shower handle is loss. 3. Aircond got noisy sound.
1 people find it helpful
Profile Picture
Ruderick A.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 390 week(s) ago
The water pressure is very-very bad. No hairdryer. Television also very bad
Find this review helpful?
Profile Picture
Mohd s. b. y.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 391 week(s) ago
The bathroom is not properly cleaned. There are still soaps that have been used by the previous tenants not to be discarded and the leaking sinks and the shower hoses have been damaged.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Muhammad M. B. Z.
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 412 week(s) ago
The room and bathroom were spacious, clean and comfortable. They provided toiletries and mineral water. Ample and cheap parking spots behind the hotel. However, they played songs on loud speaker throughout the hotel which really disturbed my sleep. And my room was overlooking the road outside which was noisy with cars and bikes even at night. I didn't get any restful sleep while I was staying here. The WiFi was extremely slow that I didn't get to do my work and had to look for the nearest McDonald's for internet connection. Also, the breakfast food was bad and had very large margin for improvement.
Read More
Find this review helpful?
Number of reviews per page
20
40