Dear Mr. Dewi Oh, Thank you so much for your positive review after your stay at Harris FX Sudirman Jakarta. We are delighted that you found everything at the hotel comfortable and enjoyable. The entire Harris FX Sudirman team is pleased to have provided accommodation that met your expectations. Comfort, friendliness, and the best service for all guests are our ongoing commitment. Therefore, your compliments are a valuable driving force for us to maintain and further improve the quality of our services. We are very grateful that you trusted and chose Harris FX Sudirman Jakarta as your accommodation. We hope that our excellent location, hotel atmosphere, facilities, and services will continue to be a part of your positive experience throughout your stay in Jakarta. We hope this visit will not be your last. We look forward to welcoming you back to Harris FX Sudirman Jakarta again and providing you with another comfortable, enjoyable, and memorable stay, just like your previous visit. Thank you again for choosing Harris FX Sudirman Jakarta and for taking the time to share your experience. See you next time! Sincerely, Harris. Thank you, Selvi Kerani, Customer Relations Officer.

Thank you so much for your review and for choosing Harris FX Sudirman Jakarta as your accommodation during your stay in Jakarta. We are delighted to hear that you had a memorable experience and found our hotel's location very convenient for attending various activities in the Gelora Bung Karno (GBK) area. Harris FX Sudirman's strategic location is one of our advantages, especially for guests with schedules in the GBK, Senayan, and Jakarta's central business district. We hope that the comfort, service, and easy access we provide make every visit even more meaningful. We greatly appreciate your compliments of "excellent" and "superb." We hope your positive experience during your stay at Harris FX Sudirman will be a reason for you to return next time, whether for activities, business, or leisure. See you again at Harris FX Sudirman Jakarta! We look forward to welcoming you back and providing you with the best service on every visit. Thank you for being a part of the Harris FX Sudirman family! Courtesy of HARRIS. Thank you, Selvi Kerani, Customer Service Officer.

Dear Ms. Vivika, Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and thank you for taking the time to share your experience. We are delighted to hear that the check-in process was smooth and that our team was able to assist you to the best of their ability, including luggage storage. Friendly, responsive, and attentive service to all guests is our commitment to ensuring every guest enjoys a comfortable stay from the moment they arrive. We will convey your thanks to the entire team, especially your front desk colleagues, as a token of appreciation for their dedication to providing the best possible service to all guests. Thank you again for your trust in choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, HARRISLY, Selvi Kaerani, Customer Service Officer

Dear Mr./Ms. Yestie S, Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and thank you for taking the time to share your wonderful experience. We are delighted to hear that you enjoyed your stay with us, especially the city view from your 45th-floor room, which you ranked as one of the best tourist attractions and most photogenic spots. We hope this was a wonderful memory throughout your stay in Jakarta. Thank you for your enthusiasm and trust in choosing to stay with us. We apologize that due to the high occupancy rate during the school holiday period, we were unable to accommodate your planned four-night stay. We appreciate your understanding and are pleased that we were able to welcome you for two nights. For further information, during weekends and peak seasons, we recommend guests book in advance to more easily secure their desired room and dates. Thank you again for your review and feedback. We hope to welcome you back to Harris Suites FX Sudirman Jakarta in the future for a longer and more memorable stay. Thank you, Harris Suites. Selvi Kaerani, Customer Relations Officer.

Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation, and thank you for taking the time to write such a valuable review. We are delighted to hear that you were satisfied with your stay, especially the friendliness of the staff and the comfort of the room. We will share your compliments with the entire team to show our gratitude and inspire us to continue providing friendly, professional, and high-quality service to all guests. Guest satisfaction is our top priority, and we are committed to maintaining our standards of service and comfortable facilities to ensure every stay is a memorable and impressive experience. Thank you again for your trust in choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more exceptional experience. Sincerely, Selvi Kerani, Customer Service Officer.

Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and for taking the time to provide us with a valuable review. We are delighted to hear that you felt comfortable during your stay and were impressed with the cleanliness of the hotel, its excellent location, and the friendliness and service from all our staff. Guest satisfaction is our top priority, so your compliments motivate our entire team to continue striving to provide the best service. We appreciate your feedback regarding the parking situation adjacent to the shopping mall. We understand that at certain times, especially when the mall is crowded, traffic congestion may cause inconvenience in accessing and exiting the parking lot. We apologize for any inconvenience you experienced. We greatly appreciate this feedback and will incorporate it into our evaluation process. We will continuously coordinate with the building management to improve accessibility for all guests. Sincerely, HARRIS, Selvi Kerani, Customer Relations Officer

Thank you so much for choosing Harris Suites FX Sudirman Jakarta as your accommodation and for taking the time to share your positive experience. We are delighted to hear that you felt comfortable during your stay and appreciated the cleanliness of the hotel, the friendliness of the staff, and the excellent location of Harris Suites FX Sudirman Jakarta. Positive reviews like yours are a great encouragement to our entire team to provide the best service and create memorable stays for all guests. We also appreciate your feedback regarding the condition of the parking adjacent to the shopping mall. We understand that at certain times, especially when the mall is crowded, traffic congestion may affect the convenience of entering and exiting the parking lot. We apologize for any inconvenience you experienced. This feedback is invaluable and will be taken into consideration as we coordinate with the building management to further improve guest comfort. Thank you again for your trust in Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more comfortable and pleasant experience. Sincerely, Thank you, Selvy Kerani, Customer Relations Officer.

Hello, thank you so much for taking the time to share your experience staying at Harris Suites FX Sudirman Jakarta. We are delighted to hear that you were satisfied with your stay, especially the comfort of the room and the view you were so impressed with. Such positive feedback motivates our entire team to continue striving to provide the best service to all our guests. We appreciate your feedback regarding the accessibility or somewhat difficult procedures. We apologize for any inconvenience this may have caused. Your feedback is invaluable and will be taken into consideration for evaluating and improving the quality of service and comfort for all guests in the future. Thank you again for choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Selvi Kerani, Customer Service Officer

Dear Mr. Donnie S., Thank you very much for your valuable feedback and for choosing Sudirman Harris Suites Jakarta as your accommodation. We are especially appreciative of your suggestion regarding the installation of smart TVs in all guest rooms. We understand that smart TVs are important for making stays more convenient for guests who frequently use streaming services such as Netflix and YouTube. Your feedback is invaluable and we will forward it to management for consideration in our future plans to improve hotel facilities. We are committed to continuously improving the quality of our products and services so that we can provide our guests with even more comfortable and enjoyable stays. We would like to express our sincere gratitude once again for your trust and support in Sudirman Harris Suites Jakarta. We look forward to welcoming you back again. We hope your next stay will be even more pleasant and memorable. Sincerely, Servi Gaelani, Customer Relations Department

Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation, and thank you for taking the time to provide us with your valuable review and feedback. We especially appreciate your suggestion regarding the Smart TV, particularly in the Premier Bright Room. We understand that in-room entertainment is important for enhancing your comfort and stay experience, especially for guests who wish to enjoy streaming services while relaxing. We have noted your feedback and will forward it to our management team for consideration in developing and improving the hotel's amenities in the future. We are committed to continuously improving the quality of our services and facilities to meet the expectations of all our guests. Thank you again for your trust in choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back in the future for an even more comfortable and enjoyable stay. Sincerely, HARRISly. Thank you, Selvy Kerani, Customer Relations Officer.

Dear Mr. Wangsit, Thank you very much for choosing to stay with us at HARRIS Suites fX Sudirman and for taking the time to share your wonderful feedback. We are truly delighted to know that you had such an enjoyable stay with us. It is especially rewarding to hear that your check-in process was swift and seamless, allowing you to start your visit comfortably. Your kind recognition of Pak Dendi from our Front Office team means a great deal to us. We will be sure to share your thoughtful compliments with him, as we know they will serve as wonderful encouragement for him and the entire team to continue delivering exceptional hospitality. We are also pleased that you appreciated our friendly and helpful service, the spacious comfort of your room, and the stunning city view from the 45th floor. It is always our goal to create memorable experiences, and we are happy that these aspects made your stay even more special. Furthermore, we are delighted that you enjoyed the wide variety of breakfast selections prepared by our culinary team to ensure every guest starts the day with a satisfying meal. Your generous feedback is truly appreciated and motivates us to continue providing the highest level of service to all our guests. We sincerely look forward to welcoming you back to HARRIS Suites fX Sudirman for another memorable stay in the near future. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to write a review. We greatly appreciate your feedback, as it is crucial for our evaluation to improve the quality of our services and guest experience. We apologize if the view and location of your room did not meet your expectations or did not justify the price you paid. We understand that room comfort and the suitability of amenities are essential to a pleasant stay, and we are sorry that your experience was not entirely satisfactory. We have noted your feedback and will forward it to the relevant team for evaluation. For your next stay, we would be happy to recommend a room type with a view that better suits your needs, subject to availability at the time of booking and check-in. Thank you again for your feedback. We hope to have the opportunity to welcome you back to Harris FX Sudirman and provide you with an even better stay that meets your expectations. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.

Dear Mr. Agus F, Thank you very much for choosing to stay at HARRIS FX Sudirman and for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you had a pleasant stay and that our hotel provided a great place for you to spend your time comfortably. It is especially rewarding to know that our Front Desk team made a positive impression with their helpfulness and warm hospitality. Your kind words about the excellent service you received mean a great deal to all of us, as providing genuine, attentive, and memorable service is always our highest priority. We will certainly share your compliments with our entire team, as recognition like yours is a great source of motivation for us to continue delivering exceptional guest experiences. Thank you once again for your generous review and for placing your trust in HARRIS FX Sudirman. We truly appreciate your support and look forward to welcoming you back for another enjoyable and memorable stay in the near future. Until then, we wish you safe travels and all the very best. HARRISly Yours, Guest Relation Officer

Thank you so much for choosing Harris FX Sudirman as your accommodation again. We are honored to welcome you back and appreciate you taking the time to share your experience. We are glad to hear that the hotel's location near the GBK area allows you to enjoy sporting activities despite your busy schedule. We are glad you enjoyed the view from the Unique View Semanggi room, the taste of our food, and the easy access to a variety of dining options as the hotel is directly connected to FX Sudirman Mall. Thank you for your feedback regarding the pool facilities. We appreciate all guest feedback as it is invaluable in our evaluation process for continuous improvement of our facilities and services. Your feedback regarding the size of the pool and the need for pool attendants will be forwarded to the relevant team for consideration and action to ensure your stay is more comfortable and safer for all guests. Thank you again for your trust in choosing us once more. We hope to welcome you back to Harris FX Sudirman and provide you with an even more memorable stay on your next visit. See you soon! Dear Valued Guest, Thank you for choosing Harris Hotel & Conventions fx Sudirman as your accommodation again. We are honored to welcome you back and appreciate you taking the time to share your experience. We are glad to hear that the hotel's location near the GBK area allows you to conveniently enjoy various sporting activities despite your busy schedule. We are delighted that you enjoyed the view from your Unique View Semanggi room, the taste of our food, and the easy access to a variety of restaurants thanks to our direct connection to the fx Sudirman shopping mall. Thank you for your feedback regarding the pool facilities. We appreciate all guest feedback, which we use to continuously improve the quality of our facilities and services. Your comments about the size of the pool and the presence of staff in the pool area will be forwarded to the relevant team for consideration and action to ensure a more comfortable and safe stay for all guests. Thank you again for your trust in choosing to stay with us again. We look forward to welcoming you back to Harris Hotel & Conventions fx Sudirman and providing you with an even better experience next time. See you soon! Sincerely, HARRISly Selvy Kaerani, Guest Relations Officer

Hello! Thank you so much for choosing Harris FX Sudirman Hotel as your accommodation and for sharing your valuable feedback. We are delighted to hear that you were pleased with your room upgrade. We are honored that you enjoyed the beautiful views of the SCBD area and the glittering city lights at night. We are also pleased that our thoughtful touches helped create even more wonderful memories for you. We always strive to provide our guests with the best service and unforgettable experiences, and your positive feedback is a great encouragement to our entire team to continuously improve the quality of our service. Thank you again for choosing Harris FX Sudirman Hotel. We look forward to welcoming you back next time. We promise you an even more satisfying stay next time. Have a great trip! Servi Kaerani, Customer Relations

Hello, thank you so much for choosing Harris Suites FX Sudirman Jakarta as your accommodation and for taking the time to share your valuable feedback. We are delighted that you were satisfied with the excellent service you received during your stay. Your satisfaction is our top priority, and we greatly appreciate your positive comments regarding our staff's service, including the quick check-in, luggage storage, and prompt responses to your questions via WhatsApp and phone. Your positive feedback is a great encouragement for us to continue developing our friendly, professional, and attentive service for all guests. Thank you again for your trust and for choosing Harris Suites FX Sudirman Jakarta. We will do our best to provide you with an even more satisfying experience on your next stay. Sincerely, Servi Gaelani, Customer Relations Department

Welcome! Thank you so much for staying at FX Sudirman Harris Suites Jakarta and for sharing your valuable feedback. We are delighted to hear that you and your husband had a wonderful time at our hotel during the marathon. Our hotel is centrally located and directly connected to the FX Sudirman Shopping Mall, providing you with easy access to various amenities during your stay. We are also glad that you enjoyed the friendly service from our staff. Your compliments encourage us to continue striving to provide the best service to all our guests. We are very happy that you enjoyed the beautiful view from room 4316; the night view is very popular among our guests, and we are glad that you and your family had a great time. We are also very grateful that you found the swimming pool suitable for your children to play in. Your satisfaction is our greatest joy. We are honored to have assisted you on your important family trip. Thank you again for your trust and for recommending our hotel. We sincerely hope to welcome you and your family back to FX Sudirman Harris Suites Jakarta for another enjoyable vacation. Thank you very much. Sincerely, Selby Kaelani, Customer Relations Manager

Dear Mr. Yutha A, Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and thank you for taking the time to share your wonderful experience. We are delighted to know that you enjoyed your stay with us and plan to return to Harris Suites FX Sudirman Jakarta again in the future. Your words, "I will definitely come back," are invaluable to our entire team and inspire us to continue providing the best service. We strive to provide a comfortable stay experience with friendly service, comprehensive amenities, and a convenient location for all guests during their stay in Jakarta. Thank you again for your trust in us. We hope to welcome you back again and provide you with an even more memorable stay on your next visit. Sincerely, HARRISly. Thank you, Selvy Kerani, Customer Service Officer.

Welcome! Thank you for choosing Harris Suites FX Sudirman Jakarta and for taking the time to share your valuable feedback. We greatly appreciate your comments and apologize for any inconvenience you may have experienced during your stay. Some elevators are currently under maintenance and are only available in limited quantities. Therefore, there may be longer waiting times, and we ask for your understanding. We are working to complete the maintenance as quickly as possible to ensure all guests can enjoy a comfortable stay. We apologize for the error regarding the credit card information you entered during check-in, which resulted in an incorrect parking fee. We are saddened that this did not meet our hotel's service standards. We have forwarded your feedback to the reception department and will conduct more thorough data verification to prevent this from happening again. Thank you again for your understanding and valuable feedback. Your comments are a vital driving force in our continuous improvement of service quality and hotel facilities. We sincerely hope you will choose to stay at Harris Suites FX Sudirman Jakarta again and have an even more comfortable and memorable experience. Thank you very much! Servy Kerani (Customer Relations)

Dear Mr. Dedi, Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and thank you for taking the time to share your wonderful experience. We are delighted to know that you were comfortable during your stay with us. We are honored that you enjoyed the beautiful city view from your room, especially the nighttime atmosphere with the sparkling lights of the buildings in the Sudirman area, one of our guests' most popular tourist destinations. Your positive feedback is an encouragement to our entire team to provide the best service and maintain the quality of facilities so that all guests can enjoy a memorable stay. Thank you again for your trust in Harris Suites FX Sudirman Jakarta. We hope to welcome you back soon and provide you with another memorable, or perhaps even better, stay. Sincerely, HARRISly. Thank you. Selvi Kaerani, Customer Service Officer.