Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman. We appreciate your appreciation of the city views from our hotel. We are glad to know that these views made a positive impression on you during your stay. We apologize for any inconvenience you experienced regarding the elevator wait. We have taken your feedback about the insufficient number of elevators and elevator maintenance into consideration. We understand that, as a high-rise hotel, the smooth operation of the elevators is a crucial factor for guest comfort. Currently, the management and relevant technical teams are continuously working on improvements and maintenance to ensure all facilities function properly and safely. Your feedback is a reminder and a driving force for us to accelerate the improvement of our service quality in the future. Thank you for your understanding and trust in Harris Suites FX Sudirman. We hope to welcome you back in the future for an even more comfortable and enjoyable stay. Sincerely, HARRIS. Thank you, Agus Sumadi, Rooms Division Manager.

Cheers, Thank you very much for taking the time to share your wonderful feedback and for choosing to stay with us at HARRIS Suites FX Sudirman. We are truly delighted to hear that you enjoyed the overall vibe of the hotel and that the atmosphere made you feel as if you were sitting above Jakarta. Offering a unique perspective of the city and a memorable ambiance is something we strive for, and it is very rewarding to know that this experience resonated with you. Your kind words motivate our entire team to continue delivering a comfortable, inspiring, and enjoyable stay for all our guests. We sincerely hope that the city views and the distinctive atmosphere made your visit even more special. Once again, thank you for staying with us. We look forward to welcoming you back to HARRIS Suites FX Sudirman and providing you with another exceptional experience in the future. HARRISly Yours, Agus Sumadi Room Division Manager

Thank you so much for taking the time to write a review and choosing Harris Suites FX Sudirman as your accommodation. We are delighted to hear that you enjoyed the convenient location of our hotel and its proximity to Gelora Bung Karno (GBK). This excellent location is one of the advantages of Harris Suites FX Sudirman, allowing guests easy access to various landmarks, activity centers, and entertainment venues in Jakarta. We hope these amenities contributed to your comfort and smooth activities during your stay. Thank you for your trust, and we look forward to welcoming you back again with the best service on your next visit. Sincerely, HARRISly. Thank you, Agus Sumadi, Rooms Division Manager.

Thank you so much for taking the time to write a review and choosing Harris Suites FX Sudirman as your accommodation. We are delighted to hear that you were satisfied with our hotel's excellent location and the friendly and helpful service from our staff. Friendly and professional service is our top priority in providing every guest with a comfortable and memorable stay. Your compliments are a great motivation for the entire team to continue maintaining and improving the quality of our service. Thank you for your trust in Harris Suites FX Sudirman. We hope to welcome you back again in the future and provide you with the same or even better stay. Sincerely, HARRISly. Thank you, Agus Sumadi, Rooms Division Manager.

Dear Chairidamainita, Thank you for taking the time to write a positive review and choosing Harris Suites FX Sudirman as your accommodation. We are delighted and proud to know that you were satisfied with our hotel's excellent location, situated above a shopping center, as well as the comfort and quietness of the rooms despite being on a main road. Guest comfort and quality of stay are our top priority, so we appreciate your comments regarding the cleanliness of the room. We also sincerely appreciate your appreciation for the friendliness and enthusiasm of all our staff. Furthermore, we are pleased to know that our delicious and varied breakfast made your stay even more enjoyable. Your feedback is a great inspiration for the entire team to continue maintaining and improving the quality of our services and facilities. Thank you for trusting Harris Suites FX Sudirman. We hope to welcome you back again on your next stay for a similarly memorable experience. Sincerely, Agus Sumadi, Head of Department

Dear Cindy A., Thank you for taking the time to write a positive review about your stay at Harris Suites FX Sudirman. We are delighted to hear that you enjoyed the hotel's excellent location, adjacent to a shopping mall and close to Pacific Place. Your satisfaction with the view from your room, especially the panoramic view of the Jakarta skyline at night, is a source of pride for us. We are pleased to know that the comfort and spaciousness of the room made your stay memorable. Your compliments on the quality of our breakfast, with its wide variety of local and Western options, motivate our team to continue striving to maintain and improve the standards of service and the quality of our products. Your positive review is a very meaningful reward for the entire Harris Suites FX Sudirman team. We sincerely hope to welcome you back on your next stay and provide you with another excellent experience. Sincerely, Harris. Thank you, Agus Sumadi, Rooms Division Manager.

Dear Mr. Hendrian W., Thank you so much for your kind review and for choosing Harris Suites FX Sudirman as your accommodation. We are delighted to hear that you were satisfied with your stay, especially regarding the hospitality, friendly attitude, and warm smiles of all our staff. Such compliments are a great motivation for our entire team to strive for the best service and a memorable stay for all our guests. Thank you for your support and kind wishes, which enable us to continue maintaining this high quality of service. We are committed to maintaining and improving our service standards for your comfort and satisfaction on every visit. We sincerely hope to welcome you again on your next visit. See you again at Harris Suites FX Sudirman. Sincerely, Harris. Thank you, Agus Sumadi, Rooms Division Manager.

Dear Mr. Shinta, Thank you very much for your kind review and appreciation. We are extremely proud that you choose us every time you visit Jakarta. We are delighted to know that your stay at Harris Suites FX Sudirman is always memorable, especially the view of the city lights, which is one of our highlights. Your compliments are a great motivation for our entire team to continue providing the best service and maintaining the quality of comfortable and pleasant accommodations. We hope to welcome you again on your next visit and provide you with another exceptional stay experience. Sincerely, HARRISly. Thank you, Agus Sumadi, Rooms Division Manager.

Thank you so much for taking the time to share your experience at Harris Suites FX Sudirman. We greatly appreciate your positive review. We are delighted to hear that you enjoyed your stay, especially the city view and city lights. Your satisfaction and comfort are our top priority, so this compliment motivates our entire team to continue striving to provide the best service. We hope to welcome you back for your next stay and wish you an even more memorable experience. Thank you for choosing Harris Suites FX Sudirman as your accommodation. Sincerely, HARRISly, Agus Sumadi, Rooms Division Manager.

Dear Guests, Thank you for choosing Harris Sudirman FX and thank you for your review. We are delighted that you enjoyed our friendly staff and the view from your room. Your positive feedback encourages us to strive for the best service and to create memorable experiences for all guests. We will share your positive feedback with all our staff and thank you for your consistently friendly and professional service. We hope to welcome you back to Harris Sudirman FX again. If you require any assistance or have any special requests during your stay, please contact us. Thank you, Rooms Division Manager, Agus Sumadi.

Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman. We greatly appreciate your positive review. We are delighted to hear that you enjoyed our hotel's excellent location, making it convenient to access various restaurants and being close to shopping malls and other attractions in Jakarta. We also appreciate your appreciation for the comfort of the rooms and the beautiful views, which we hope contributed to your enjoyment of your stay. Regarding the long wait times for the elevator, we apologize for the inconvenience, especially during peak hours. This feedback is very important to us, and we will share it with the relevant team to use in our evaluation to improve elevator management and convenience in the future. Regarding the room size, we understand your comparison with other HARRIS hotels in Jakarta, and we appreciate your understanding of our hotel's design. Thank you again for your trust in choosing Harris Suites FX Sudirman. We hope to welcome you back in the future with even better service and an even better stay experience. HARRISly. Thank you. Agus Sumadi, Rooms Division Manager

Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman. We greatly appreciate your feedback. We particularly appreciated the cleanliness of the room and the information regarding the Unik room type, currently located on floors 46 and 47. We understand that room size and the need for dedicated elevators on higher floors may be concerns, especially regarding guest comfort and safety. We will forward your feedback on the number of elevators and the layout of different room types on lower floors to management for evaluation and consideration in future service improvements. We also appreciate your observation regarding the difference in room views, with the Bright Room offering a more open view. This information is very helpful in improving the clarity of information provided to guests before booking, so we can better cater to their needs. Furthermore, we are delighted to hear that you enjoyed the hotel's location, conveniently accessible by MRT, TransJakarta, and close to the GBK area, ideal for exercising or enjoying car-free day activities. Thank you again for your trust in choosing Harris Suites FX Sudirman. We sincerely hope to welcome you back in the future for an even more comfortable and memorable stay. Sincerely, HARRIS, Agus Sumadi, Rooms Division Manager

Thank you for your excellent review and for choosing Harris Suites FX Sudirman as your accommodation. We are delighted to know that you enjoyed the beautiful city views and sparkling lights, making your stay a memorable experience in a world-class metropolis. Your appreciation for the comfort of the spacious rooms, cleanliness, complete amenities, and the quality of service from our team is a great inspiration for all of our staff to continue providing the best service. Your positive review means a lot to us and encourages us to maintain and improve the quality of our facilities and services for the comfort of all our guests. We hope to welcome you back on your next visit and provide you with a similar memorable stay experience. Thank you and see you again at Harris Suites FX Sudirman. Sincerely, HARRISly. Thank you, Agus Sumadi, Rooms Manager

Dear Mr. Arip N., Thank you very much for your kind review and for your trust in choosing Harris Suites FX Sudirman as your accommodation. We are grateful and delighted to hear that you enjoyed the city views we offer, especially from the Bright Room with its panoramic views of SCBD and Semanggi. This review is a source of pride for us. We thank you for your appreciation of the friendliness of all our staff and the quality of the breakfast served. We will pass on this compliment to the entire team as an inspiration to continue providing the best service and maintaining our quality standards. Thank you again for your kind words and review, which mean a lot to us. We hope to welcome you back again on your next visit to Harris Suites FX Sudirman. Sincerely, HARRISly. Thank you, Agus Sumadi, Rooms Division Manager.

Thank you for taking the time to share your review and experience staying at Harris Suites FX Sudirman. We are delighted to hear that you were pleased with the friendliness and assistance of our hotel staff, especially during the in-room meal confirmation process. Your compliments are a great inspiration to our entire team in providing the best service and ensuring that all guest needs are met. We strive to provide a memorable and impressive stay, from the booking process to the service throughout your stay. We will share your positive review with the relevant team members to express our gratitude for their dedication and hard work. We hope to welcome you back to Harris Suites FX Sudirman in the future and provide you with a similarly impressive experience. Thank you for choosing our hotel as your accommodation. Sincerely, HARRISly. Thank you, Agus Sumadi, Rooms Division Manager.

Dear Ms. Renee M, Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman Jakarta. We greatly appreciate your feedback regarding our hotel's excellent location in the heart of Jakarta and the stunning city lights. Your positive comments about our friendly staff, the quality of the breakfast, and the comprehensive facilities are a great honor and inspire our entire team to continue striving for the best possible service. Your satisfaction and comfort during your stay are our top priority, so we are delighted to hear that your experience with us was pleasant and met your expectations. We look forward to welcoming you back to Harris Suites FX Sudirman Jakarta on your next visit. Thank you for choosing our hotel for your accommodation. Sincerely, Harris, Agus Sumadi, Rooms Division Manager

Dear Ms. Ida Wai, Thank you for your positive review and for choosing Harris Suites FX Sudirman as your accommodation. We are delighted to hear that you enjoyed your stay with us, especially the quality of our food and its unforgettable flavors. Your compliments are a great encouragement to our entire team, especially our kitchen team, who are always committed to providing the best food for all our guests. We are also pleased to know that our hotel's location in Sudirman allows you convenient access to various activities and attractions. Your expression of desire to return is a great inspiration for us to further improve the quality of our services and facilities. We hope to welcome you back to Harris Suites FX Sudirman for another memorable stay on your next visit. Sincerely, HARRISly. Thank you, Agus Sumadi, Rooms Division Manager.

Cheers, Thank you for taking the time to share your feedback and for choosing to stay with us at HARRIS Suites FX Sudirman. We sincerely apologize for the inconvenience and disappointment you experienced regarding the check-in time. We fully understand your concern, and we agree that any commitment communicated to our guests—especially regarding the standard 14:00 check-in time—should be met consistently. When this expectation is not fulfilled, it can understandably affect the overall guest experience. Please allow us to explain that on the day of your arrival, the delay was caused by unforeseen operational circumstances, including room availability and preparation time. However, this explanation does not diminish our responsibility, and we truly regret that we were unable to deliver the experience we had promised. Your feedback is extremely valuable to us, and it has been shared with our management and front office team as part of our ongoing efforts to improve service communication and operational readiness. We are committed to ensuring clearer expectations and better coordination so that similar situations can be avoided in the future. Once again, please accept our sincere apologies for the inconvenience caused. We truly appreciate your honest feedback and hope to have the opportunity to welcome you back to HARRIS Suites FX Sudirman, where we can provide you with a smoother and more enjoyable experience. HARRISly Yours, Agus Sumadi Room Division Manager

Dear Mr. Ayomimaryon, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman and for taking the time to share your kind feedback. We are truly delighted to know that you enjoyed the incredible city view during your stay. It is always a pleasure to hear that our guests appreciate the unique atmosphere and skyline views that our location offers, especially as it adds to a memorable and enjoyable experience. Your positive comments mean a great deal to our entire team and serve as a great motivation for us to continue delivering the best service and comfort to our guests. We sincerely hope your stay was relaxing and met all your expectations. Once again, thank you for your kind words. We look forward to welcoming you back to HARRIS Suites FX Sudirman in the near future for another wonderful stay. HARRISly Yours, Agus Sumadi Room Division Manager