Dear Mr. Dewi Oh, Thank you so much for your wonderful and impressive review of your stay at Harris FX Sudirman Jakarta. We are delighted to hear that you enjoyed your stay with us, especially the friendliness of our staff, the cleanliness of your room, and the beautiful view. Knowing that your stay at our hotel was memorable and that you plan to return is a great pleasure and source of gratitude for the entire team. We especially appreciate your recommendation to your friends and family. The satisfaction and comfort of all our guests is always our driving force, motivating us to strive for the best service and create memorable guest experiences. Thank you again for choosing Harris FX Sudirman Jakarta as your vacation destination. We hope to welcome you again for an even more enjoyable and memorable experience. See you again at Harris FX Sudirman Jakarta! Sincerely, Selvi Kerani, Customer Relations Officer

Ms. Cheese, Thank you so much for your positive review after staying at Harris Suites FX Sudirman Jakarta. We are delighted to hear that you felt comfortable during your stay and enjoyed the cleanliness and amenities of our hotel. We especially appreciate your compliments on the friendliness and service of all our staff. We are very pleased that we were able to provide you with a memorable stay, including the diverse food menu. Thank you very much for trusting Harris Suites FX Sudirman Jakarta as your accommodation during your work in Jakarta. We hope to welcome you again on your next visit and provide you with even better service. See you again at Harris Suites FX Sudirman Jakarta. We look forward to welcoming you back again in the future. Sincerely, HARRISly. Thank you. Selvy Kerani, Customer Service Officer.

Thank you so much for your positive review and appreciation of Harris FX Sudirman Jakarta. We are delighted to know you enjoyed your stay with us. We appreciate your comments regarding the cleanliness and pleasant scent of the rooms, as well as the friendliness and prompt service from our team. Guest satisfaction and comfort are our top priority, so reviews like this encourage our entire team to continuously strive to provide the best service, meet the needs, and take care of every guest. We are very grateful that you took the time to share your experience at Harris FX Sudirman Jakarta. We hope to welcome you back again on your next stay and provide you with an even better experience. See you again at Harris FX Sudirman Jakarta. Thank you for choosing and trusting us with your accommodation. Sincerely, Selvi Kerani, Customer Service Officer.

Thank you so much for staying at Harris Suites FX Sudirman and for taking the time to write a review. We are delighted that our team was able to assist you with your booking issue. Guest satisfaction and comfort are our top priority, and we will do our best to provide the best assistance and solutions in every situation. We hope you had a wonderful stay. We look forward to welcoming you back on your next visit to Harris Suites FX Sudirman. Thank you, From HARRISly Selvy Kaerani, Customer Service Representative

Dear Ms. Pipintree M., Thank you very much for your stay at Harris Suites FX Sudirman and for taking the time to share your experience. We are delighted to hear that you felt comfortable in our room, enjoyed the beautiful view, and found the hotel conveniently located in the heart of Bangkok and directly connected to FX Sudirman Shopping Mall. We hope to welcome you back again on your next stay. Thank you for your trust and see you again! Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer

Thank you so much for taking the time to write a review and choosing Harris Suites FX Sudirman as your accommodation during your stay in Jakarta. We are delighted to hear that you were satisfied with the cleanliness of our hotel. Your compliments on cleanliness are invaluable to our team, as we strive to maintain the highest standards of cleanliness and comfort throughout the hotel and in all rooms to provide a memorable stay for every guest. On the other hand, we apologize if the bed size at Harris Suites FX Sudirman felt narrower than what you experienced during your stay at Harris Semarang. We understand that bed comfort is one of the key factors affecting the quality of sleep, especially after a long stay in Jakarta. Differences in room type, layout, and bed size may occur between hotels, resulting in varying guest experiences. However, your feedback remains important to us. We greatly appreciate your comments and will share them with the relevant team members to use in evaluating and improving the quality of our facilities and services. We hope that on your next stay, we will be able to provide an experience that even better meets your expectations. Thank you again for your trust in choosing to stay with us and for your valuable feedback. We sincerely hope to welcome you again at Harris Suites FX Sudirman with even better service and an even more memorable experience. Sincerely, HARRIS. Thank you, Selvi Kaerani, Customer Service Officer.

Thank you so much for taking the time to share your experience and provide such a positive review after your stay at Harris Suites FX Sudirman Jakarta. We are delighted to hear that you were impressed with the views you could enjoy during your stay at this hotel, especially at night. The view of the Sudirman area with its sparkling lights and the Jakarta nightlife atmosphere is one of the charms that can provide a unique experience for guests. We are pleased to know that this beauty also left a positive impression on your stay with us. Guest satisfaction and comfort are our top priority, so your compliments are a great inspiration to the entire Harris Suites FX Sudirman Jakarta team in maintaining and improving the quality of service and the experience we provide to all our guests. Once again, we thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation. We hope to welcome you back again in the future and provide you with an even more pleasant, comfortable, and memorable stay. Thank you, HARRISly. Selvy Kerani, Customer Service Officer.

Cheers, Thank you very much for taking the time to share your wonderful feedback following your stay at HARRIS Suites FX Sudirman Jakarta. We are delighted to know that you enjoyed the amazing view from your room, as well as the spaciousness and comfort of the accommodation. It is also great to hear that you found the room amenities complete and well-suited to your needs during your stay. Providing our guests with a comfortable and enjoyable experience is always our priority, and we are pleased to know that the room and its facilities contributed positively to your overall stay. Your kind feedback is a wonderful encouragement for our entire team to continue maintaining the quality of our products and services. Thank you once again for choosing HARRIS Suites FX Sudirman Jakarta. We truly appreciate your kind words and look forward to welcoming you back in the near future for another memorable and pleasant stay. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Cheers, Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your stay and appreciated the great view from our 57th floor. It is truly rewarding to know that the experience met your expectations and contributed to a memorable stay. Your kind words are greatly appreciated and will certainly be shared with our team as encouragement to continue providing exceptional hospitality and memorable experiences for all our guests. We sincerely look forward to welcoming you back to HARRIS Suites FX Sudirman Jakarta and creating another enjoyable stay for you in the future. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Cheers, Thank you very much for taking the time to share your positive feedback and for choosing HARRIS Suites fX Sudirman Jakarta for your staycation. We are delighted to hear that you enjoyed our hotel as a comfortable place to stay and that our strategic location made it convenient for you to enjoy Car Free Day (CFD) along Sudirman as well as visit the Gelora Bung Karno (GBK) area. Our location is indeed one of the highlights of staying with us, offering easy access to Jakarta’s city center, entertainment, shopping, and various recreational activities. We are very happy that you were able to make the most of your stay and enjoy the vibrant atmosphere of Jakarta. Your kind feedback is truly appreciated and serves as great motivation for our entire team to continue providing a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back to HARRIS Suites fX Sudirman Jakarta for another memorable staycation in the future. Thank you for staying with us, and see you again soon! HARRISly Yours, Selvi Khaerani Guest Relation Officer

Dear Mr./Ms. Uniarti P.R., Thank you so much for your positive review and appreciation of Harris Suites FX Sudirman Jakarta. We are delighted to hear that you enjoyed your stay with us. We are glad to know that you liked our rooms, especially the Bright Room, and enjoyed the beautiful view of Jakarta. Our central location offers a unique experience, particularly the vibrant city atmosphere and Jakarta views. Your appreciation of the rooms, the view, and the city atmosphere motivates our entire team to strive for the best service and provide a truly satisfying stay for all guests. We hope to welcome you back to Harris Suites FX Sudirman Jakarta next time and provide you with an equally or even better experience. Thank you for staying with us, and we look forward to seeing you again soon! Sincerely, Harris Suites FX Sudirman Jakarta, Customer Relations Officer

Thank you for taking the time to share your experience and feedback during your stay at Harris Suites FX Sudirman Jakarta. First, we would like to express our deepest gratitude for the inconvenience you experienced regarding your room not being ready upon arrival. We understand that after a long journey from out of town and feeling tired, you expect a comfortable rest upon arrival at the hotel. We understand that you booked a Harris Deluxe Room with King Bed through the application and arrived around 1:00 PM. We greatly appreciate your understanding and patience in waiting until the official check-in time of 2:00 PM. Therefore, we understand your disappointment when the room was not ready after 2:00 PM, and you had to wait again until approximately 2:30 PM, and finally the room was ready after 3:00 PM. Such a situation certainly does not meet the expectations and standards of service we strive to provide to all our guests. While there are room preparation procedures that need to be completed before a room is ready for guests, we understand that delays after the official check-in time can be resolved with better communication, clearer information, and offering assistance or alternative options so that guests do not feel like they have to wait for an extended period. We sincerely apologize that your experience did not reflect the level of service and comfort we strive for. We have taken your feedback regarding check-in, room availability, and communication during the waiting period very seriously. This will be presented to management and the relevant team for evaluation and improvement. We understand your expectations regarding compensation or resolution of the inconvenience. We will forward this request and feedback to management for further consideration in accordance with hotel policy and the circumstances surrounding your arrival. We apologize again for this unpleasant experience. We appreciate your detailed complaint, as this feedback is extremely helpful in improving the quality of our service, particularly in checking room availability and providing better information to guests in case of delays. We hope this incident will not diminish your trust in Harris Suites FX Sudirman Jakarta. We greatly appreciate the opportunity to welcome you back in the future and provide you with an even better and more comfortable stay that meets your expectations. Sincerely, Selvi Kaerani, Customer Relations Officer

Dear Mr. Dewi Oh, Thank you so much for your positive review after your stay at Harris FX Sudirman Jakarta. We are delighted that you found everything at the hotel comfortable and enjoyable. The entire Harris FX Sudirman team is pleased to have provided accommodation that met your expectations. Comfort, friendliness, and the best service for all guests are our ongoing commitment. Therefore, your compliments are a valuable driving force for us to maintain and further improve the quality of our services. We are very grateful that you trusted and chose Harris FX Sudirman Jakarta as your accommodation. We hope that our excellent location, hotel atmosphere, facilities, and services will continue to be a part of your positive experience throughout your stay in Jakarta. We hope this visit will not be your last. We look forward to welcoming you back to Harris FX Sudirman Jakarta again and providing you with another comfortable, enjoyable, and memorable stay, just like your previous visit. Thank you again for choosing Harris FX Sudirman Jakarta and for taking the time to share your experience. See you next time! Sincerely, Harris. Thank you, Selvi Kerani, Customer Relations Officer.

Thank you so much for your review and for choosing Harris FX Sudirman Jakarta as your accommodation during your stay in Jakarta. We are delighted to hear that you had a memorable experience and found our hotel's location very convenient for attending various activities in the Gelora Bung Karno (GBK) area. Harris FX Sudirman's strategic location is one of our advantages, especially for guests with schedules in the GBK, Senayan, and Jakarta's central business district. We hope that the comfort, service, and easy access we provide make every visit even more meaningful. We greatly appreciate your compliments of "excellent" and "superb." We hope your positive experience during your stay at Harris FX Sudirman will be a reason for you to return next time, whether for activities, business, or leisure. See you again at Harris FX Sudirman Jakarta! We look forward to welcoming you back and providing you with the best service on every visit. Thank you for being a part of the Harris FX Sudirman family! Courtesy of HARRIS. Thank you, Selvi Kerani, Customer Service Officer.

Dear Ms. Vivika, Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and thank you for taking the time to share your experience. We are delighted to hear that the check-in process was smooth and that our team was able to assist you to the best of their ability, including luggage storage. Friendly, responsive, and attentive service to all guests is our commitment to ensuring every guest enjoys a comfortable stay from the moment they arrive. We will convey your thanks to the entire team, especially your front desk colleagues, as a token of appreciation for their dedication to providing the best possible service to all guests. Thank you again for your trust in choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, HARRISLY, Selvi Kaerani, Customer Service Officer

Dear Mr./Ms. Yestie S, Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and thank you for taking the time to share your wonderful experience. We are delighted to hear that you enjoyed your stay with us, especially the city view from your 45th-floor room, which you ranked as one of the best tourist attractions and most photogenic spots. We hope this was a wonderful memory throughout your stay in Jakarta. Thank you for your enthusiasm and trust in choosing to stay with us. We apologize that due to the high occupancy rate during the school holiday period, we were unable to accommodate your planned four-night stay. We appreciate your understanding and are pleased that we were able to welcome you for two nights. For further information, during weekends and peak seasons, we recommend guests book in advance to more easily secure their desired room and dates. Thank you again for your review and feedback. We hope to welcome you back to Harris Suites FX Sudirman Jakarta in the future for a longer and more memorable stay. Thank you, Harris Suites. Selvi Kaerani, Customer Relations Officer.

Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation, and thank you for taking the time to write such a valuable review. We are delighted to hear that you were satisfied with your stay, especially the friendliness of the staff and the comfort of the room. We will share your compliments with the entire team to show our gratitude and inspire us to continue providing friendly, professional, and high-quality service to all guests. Guest satisfaction is our top priority, and we are committed to maintaining our standards of service and comfortable facilities to ensure every stay is a memorable and impressive experience. Thank you again for your trust in choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more exceptional experience. Sincerely, Selvi Kerani, Customer Service Officer.

Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and for taking the time to provide us with a valuable review. We are delighted to hear that you felt comfortable during your stay and were impressed with the cleanliness of the hotel, its excellent location, and the friendliness and service from all our staff. Guest satisfaction is our top priority, so your compliments motivate our entire team to continue striving to provide the best service. We appreciate your feedback regarding the parking situation adjacent to the shopping mall. We understand that at certain times, especially when the mall is crowded, traffic congestion may cause inconvenience in accessing and exiting the parking lot. We apologize for any inconvenience you experienced. We greatly appreciate this feedback and will incorporate it into our evaluation process. We will continuously coordinate with the building management to improve accessibility for all guests. Sincerely, HARRIS, Selvi Kerani, Customer Relations Officer

Thank you so much for choosing Harris Suites FX Sudirman Jakarta as your accommodation and for taking the time to share your positive experience. We are delighted to hear that you felt comfortable during your stay and appreciated the cleanliness of the hotel, the friendliness of the staff, and the excellent location of Harris Suites FX Sudirman Jakarta. Positive reviews like yours are a great encouragement to our entire team to provide the best service and create memorable stays for all guests. We also appreciate your feedback regarding the condition of the parking adjacent to the shopping mall. We understand that at certain times, especially when the mall is crowded, traffic congestion may affect the convenience of entering and exiting the parking lot. We apologize for any inconvenience you experienced. This feedback is invaluable and will be taken into consideration as we coordinate with the building management to further improve guest comfort. Thank you again for your trust in Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more comfortable and pleasant experience. Sincerely, Thank you, Selvy Kerani, Customer Relations Officer.

Hello, thank you so much for taking the time to share your experience staying at Harris Suites FX Sudirman Jakarta. We are delighted to hear that you were satisfied with your stay, especially the comfort of the room and the view you were so impressed with. Such positive feedback motivates our entire team to continue striving to provide the best service to all our guests. We appreciate your feedback regarding the accessibility or somewhat difficult procedures. We apologize for any inconvenience this may have caused. Your feedback is invaluable and will be taken into consideration for evaluating and improving the quality of service and comfort for all guests in the future. Thank you again for choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Selvi Kerani, Customer Service Officer