Quest Hotel Kuta by ASTON

Explore Quest Hotel Kuta by ASTON

Overall Ratings & Reviews Quest Hotel Kuta by ASTON

Traveloka (1,880)
Other sources (372)
8.6
Very Good
From 1,880 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Quest Hotel Kuta by ASTON
All
Staff Friendliness (155)
Bedroom (139)
Accessibility (128)
Ambiance (123)
Room Space (120)
Distance to City Center (115)
Bathroom (111)
Surroundings (103)
Hotel Area (99)
Variety (95)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Quest Hotel Kuta by ASTON

Number of reviews per page
20
40
Customer reviews
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff are all friendly, check in is also fast
Translated by Google Icon
See original
Find this review helpful?
K***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
The hotel staff were very friendly and helpful during the check-in process.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Dear Sir/Madam Thank you for sharing your positive feedback regarding your stay at Quest Hotel Kuta. We are very pleased to hear that our hotel staff were extremely friendly and helpful during the check-in process. Ensuring a smooth, efficient, and welcoming arrival experience is very important to us, and we are delighted to know that our team was able to assist you promptly and professionally. Your kind comments will be shared with our front office team as encouragement to continue providing excellent service to all our guests. We truly appreciate your trust in Quest Hotel Kuta and look forward to welcoming you back for another comfortable and enjoyable stay in the future. Kind Regards Quest Hotel Kuta
K***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The hotel staff were very friendly and helpful during the check-in process.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Dear Sir/Madam Thank you for sharing your positive feedback regarding your stay at Quest Hotel Kuta. We are very pleased to hear that our hotel staff were extremely friendly and helpful during the check-in process. Ensuring a smooth, efficient, and welcoming arrival experience is very important to us, and we are delighted to know that our team was able to assist you promptly and professionally. Your kind comments will be shared with our front office team as encouragement to continue providing excellent service to all our guests. We truly appreciate your trust in Quest Hotel Kuta and look forward to welcoming you back for another comfortable and enjoyable stay in the future. Kind Regards Quest Hotel Kuta
Lili N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Clean rooms, fast and friendly service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Dear Mrs Lili N. Thank you for taking the time to share your feedback about your stay at Quest Hotel Kuta. We are delighted to learn that you found the room clean and well maintained, and that our service was both prompt and friendly throughout your visit. Providing a comfortable environment combined with efficient and warm hospitality is our top priority, and it is truly rewarding to know that our efforts contributed positively to your experience. Your encouraging comments will certainly be shared with our entire team as motivation to continue delivering consistent and high-quality service. We sincerely appreciate your support and trust in Quest Hotel Kuta. It would be our pleasure to welcome you back in the future and provide you with another pleasant, comfortable, and memorable stay. Kind Regards Quest Hotel Kuta
S***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Friendly staff and high integrity
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Dear Sir/Madam Thank you for your kind feedback. We are very pleased to hear that you found our staff to be friendly and demonstrated a high level of integrity. Your positive comments are truly appreciated and will be shared with our team as motivation to consistently uphold our service values. We look forward to welcoming you back and providing you with another pleasant stay at Quest Hotel Kuta. Kind Regard Quest Hotel Kuta
A***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room is clean, the staff is friendly, the environment is comfortable... Close to places to eat.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Dear Sir/Madam Thank you for your positive feedback regarding your stay at Quest Hotel Kuta. We are delighted to hear that you found the room clean, the staff friendly, and the environment comfortable. We are also pleased to know that our location, close to various dining options, added convenience to your stay. Your kind comments are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back for another pleasant stay at Quest Hotel Kuta. Kind Regards Quest Hotel Kuta
Williams P. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The room was clean, but the bed was uncomfortable. The spring bed was hard and not soft, reducing sleeping comfort. The bathroom was clean, but there was water in the toilet and shower jet.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Dear Mr Williams P. L. Thank you for sharing your feedback regarding your stay at Quest Hotel Kuta. We appreciate your positive comments about the cleanliness of the room and bathroom. At the same time, we sincerely apologize for the inconvenience you experienced regarding the bed comfort. We understand that a mattress that feels too firm can affect sleep quality, and your comments have been noted for evaluation and future improvement. Additionally, we regret to learn about the low water pressure in the toilet and jet shower. This matter has been shared with our engineering team for immediate inspection and corrective action to ensure optimal bathroom facilities. Your feedback is valuable to us as it helps us improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future at Quest Hotel Kuta. Kind Regards Quest Hotel Kuta
Williams P. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel condition is good, the staff service is friendly and very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Dear Mr Williams P. L. Thank you for your kind feedback regarding your stay at Quest Hotel Kuta. We are pleased to hear that you found the hotel condition to be good and that our staff were friendly and very helpful throughout your visit. Your positive comments are truly appreciated and will be shared with our team as motivation to continue delivering warm and attentive service to all our guests. We look forward to welcoming you back and providing you with another pleasant and comfortable stay at Quest Hotel Kuta. Kind Regards Quest Hotel Kuta
H***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
All the staff are friendly, except the omelette chef on Sunday (Saturday is safe) asked for eggs and he said to wait, 30 minutes still said to wait, finally after 60 minutes I left the restaurant. (other visitors even he gave them until they came to the table)
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Dear Sir/Madam Thank you for taking the time to share your feedback regarding your experience at Quest Hotel Kuta. We truly appreciate your positive comments about the friendliness of our staff. However, we sincerely apologize for the inconvenience you experienced at the restaurant, particularly regarding the omelet service on Sunday. The extended waiting time you encountered, which eventually led you to leave the restaurant, is certainly not in line with our service standards. We deeply regret this situation, especially if the service appeared inconsistent compared to other guests. Please be assured that your feedback has been shared with our culinary and restaurant team for immediate review and corrective action, to ensure fair, attentive, and efficient service for all guests moving forward. We value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide you with a much better experience in the future at Quest Hotel Kuta. Kind regards Quest Hotel Kuta
Nanang B. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff was very friendly and welcoming. The room was clean and comfortable. Overall, it was good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Dec 2025
Dear Mr Nanang B. W. Warm greetings from Quest Hotel Kuta Thank you very much for taking the time to share your experience with us. We are truly delighted to hear that you found our staff to be very friendly and welcoming. Providing warm and attentive service is one of our top priorities, and knowing that our team made a positive impression on your stay means a lot to us. We are equally pleased to know that you enjoyed the cleanliness and comfort of your room. Our Housekeeping team works diligently to ensure every guest feels relaxed and at ease, and your feedback will surely encourage them even more. We’re happy to hear that your overall stay was good, and we sincerely appreciate your kind words. It is always a pleasure to be able to provide a memorable and comfortable experience for our guests. Once again, thank you for choosing Quest Hotel Kuta. We truly look forward to welcoming you back on your next visit and providing you with an even more enjoyable stay. Warm regards, Quest Hotel Kuta
T***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Centrally located, very close to the airport, but quite far from other tourist attractions on the island of Bali (Sanur, Ubud, Canggu, Jimbaran). Rooms are clean and well-maintained but in need of renovation, and check-in and checkout are fast.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for staying with us at Quest Hotel Kuta and for taking the time to share your feedback. We are glad to know that our central location near the airport, as well as the cleanliness and maintenance of our rooms, contributed positively to your stay. We are also happy to hear that you experienced a smooth check-in and check-out process. We appreciate your comments regarding our distance from several tourism areas in Bali and your suggestion about room rejuvenation. Your feedback is very valuable for us, and we will certainly use it to guide our ongoing improvements. Thank you once again for your thoughtful review. We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards, Quest Hotel Kuta
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
They have good hospitality that meets culture.
Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your kind feedback. We are pleased to hear that you felt our hospitality aligns well with the local culture. Providing warm, genuine, and culturally rooted service is something we always strive for, and it is wonderful to know that this was reflected in your experience. We truly appreciate your positive comment and look forward to welcoming you back to Quest Hotel Kuta on your next visit. Kind regards, Quest Hotel Kuta
Anggita
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
staff hotel was excellent, very helpful and friendly, breakfast are lovely. hotel just need to do bit more maintenance hotel like fix the leaking spray at the toilet. room was ok, just need room perfumes fragrance, or room aromatherapy so room will not smell dust , old and rotten. but I recommend this hotel .
1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Mrs Anggita K. W. Warm greetings from Quest Hotel Kuta. Thank you very much for taking the time to share your feedback with us. We are truly delighted to hear your kind words about our excellent, helpful, and friendly staff, as well as your enjoyment of our lovely breakfast. Your appreciation means a lot to our team. We also sincerely appreciate your constructive comments regarding the toilet spray leakage and the room fragrance. Please rest assured that we have shared your feedback with our Engineering and Housekeeping teams for immediate follow-up and improvement. Your input helps us enhance the comfort and experience for all our guests. We are glad to know that you would still recommend our hotel, and we look forward to welcoming you back for a more pleasant and seamless stay in the future. Warm regards, Quest Hotel Kuta
Yunita
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly, close to the airport, lots of food stalls near the hotel, suitable for those looking for halal food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for staying with us at Quest Hotel Kuta and for taking the time to share your positive feedback. We are delighted to hear that you found our staff to be very friendly and that our convenient location near the airport made your stay more comfortable. We’re also pleased to know that the availability of many food options around the hotel, including halal choices, added to your overall experience. Your comments truly mean a lot to us and motivate our team to continue delivering warm and attentive service. We look forward to welcoming you back on your next visit to Bali. Thank you once again for choosing Quest Hotel Kuta. Kind regards, Quest Hotel Kuta
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is very close to the airport, has a swimming pool, very friendly staff, the room is very clean, it's just a bit dark but it's good, just a suggestion if possible, add more lighting, otherwise everything else is good🤩
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for choosing Quest Hotel Kuta and for taking the time to share your wonderful feedback. We are delighted to know that our close proximity to the airport, our swimming pool facilities, the friendliness of our staff, and the cleanliness of our rooms all contributed to a pleasant stay. We also appreciate your constructive suggestion regarding the room lighting. Your feedback is very valuable, and we will certainly review this with our team to see how we can further improve the comfort and ambiance of our rooms for future guests. Thank you once again for your kind words and thoughtful input. We look forward to welcoming you back to Quest Hotel Kuta on your next visit. Kind regards, Quest Hotel Kuta
a***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
everything is good,, but the minus is there are no floor towels in front of the shower. There is a mat even though it is wet but it is not replaced with a new one.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for staying with us at Quest Hotel Kuta and for taking the time to share your feedback. We are pleased to know that most aspects of your stay were enjoyable. However, we sincerely apologize for the inconvenience caused by the absence of a floor towel and the wet bath mat that was not replaced. This is certainly not the level of service we aim to provide, and we have shared your comments with our Housekeeping team for immediate improvement to ensure this does not happen again. Your feedback is very valuable to us as it helps us enhance the quality of our service. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a much better experience. Kind regards, Quest Hotel Kuta
S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff are all friendly, very close to the airport, the right choice✨
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Nov 2025
Dear Sir/Madam, Thank you for taking the time to share your kind feedback. We are delighted to hear that you found our staff to be friendly and that our location near the airport made your stay convenient. It is wonderful to know that you felt choosing Quest Hotel Kuta was the right decision. Your positive comments are truly appreciated and serve as great encouragement for our team to continue delivering warm hospitality and a comfortable experience for all our guests. We look forward to welcoming you back to Quest Hotel Kuta on your next visit to Bali. Kind regards, Quest Hotel Kuta
H***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is close to the airport. Breakfast is varied and delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for staying with us at Quest Hotel Kuta and for taking the time to share your review. We are delighted to know that our convenient location near the airport made your stay more comfortable. We are also pleased to hear that you enjoyed our breakfast with its variety of selections. Your positive feedback truly means a lot to our team and motivates us to continue providing the best experience for our guests. We look forward to welcoming you back on your next visit. Thank you once again for choosing Quest Hotel Kuta. Kind regards, Quest Hotel Kuta
L***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A hotel with a private balcony in each room, affordable prices, delicious breakfast, excellent service, and clean rooms. The best 👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay, especially the private balcony in each room, the affordable price, the tasty breakfast, and the quality of our service. It is also great to know that you found the room clean and comfortable during your visit. Your kind words truly motivate our team to continue delivering the best experience for all our guests. We are very happy that everything met your expectations and that you had such a pleasant stay with us. We look forward to welcoming you back again soon for another great experience. Best regards, Quest Hotel Kuta
L***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This hotel offers rooms with balconies at an affordable price, close to the beach and town. My two-night stay here was comfortable, and the service was excellent from arrival to check-out. 👍👍👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Sir/Madam Thank you very much for taking the time to share your experience with us. We’re truly delighted to know that you enjoyed your stay at Quest Kuta. It’s great to hear that our rooms with balconies, the affordable price, and our convenient location close to both the beach and the city helped make your visit even more enjoyable. We’re also very happy that you felt comfortable throughout your two-night stay and that our team delivered warm and attentive service from the moment you arrived until check-out. Your kind words mean a lot to us, and we’ll be sure to share this feedback with the entire team as motivation to continue providing excellent hospitality. Thank you once again for choosing Quest Kuta for your stay. We look forward to welcoming you back in the near future for another pleasant and memorable experience. Kind Regards Quest Hotel Kuta
Number of reviews per page
20
40