Dear Valued Guest, Thank you for taking the time to write a review. We apologize for any inconvenience you experienced regarding access to the Ancol area. We understand this may have disrupted your stay, particularly concerning access policies in this area. Your feedback is valuable and will be forwarded to the relevant departments for evaluation and improvement of the comfort and experience for future guests. We hope to welcome you back for a better experience in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Tina R., Thank you very much for your review. We are delighted to hear that you enjoyed your stay and were impressed with the friendly service from our staff, as well as the food we served. Your compliments encourage us to strive for the best service and quality for all our guests. We hope to welcome you back again in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you very much for your review. We are delighted to hear that you were satisfied with the comprehensive facilities, comfortable layout, and the friendly and informative service from all our staff. We are also pleased that the convenient location and amenities made your family vacation even more enjoyable. Your compliments encourage us to continue striving for the best service. We hope to welcome you and your family back to Discovery Ancol in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you very much for your review. We are delighted to hear that you and your family enjoyed your wonderful short break with us, especially the activities for the children. We were happy to accommodate your special requests, including the welcome mirror decoration, cake, and letter, to make your stay even more memorable. Your satisfaction and happiness mean a lot to us. We hope to welcome you back again in the future for an even more memorable experience. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for taking the time to write a review and share your experience staying at Discovery Ancol. We are delighted that you enjoyed your spacious and clean rooms, the varied breakfast options, the children's activities, and the ample and secure parking. Your compliments mean a great deal to us. Regarding the hotel's location being somewhat far from the beach and the ongoing renovations, we apologize for any inconvenience this may have caused. These renovations are part of our efforts to improve our facilities and provide a better experience for all our guests in the future. We look forward to welcoming you back for another comfortable and enjoyable stay. Sincerely, Dadi Mulyadi, General Manager

Dear Elsa E., Thank you very much for your review. We are delighted to hear that you were satisfied with the spacious and comfortable rooms, as well as the excellent facilities for our children. We are also pleased to hear that you enjoyed your stay and would like to return again. We hope to welcome you back to Discovery Uncall for an even more memorable experience in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Mr. Setiawan A.W., Thank you for your review. We are delighted to hear that you were satisfied with our staff's service. A friendly attitude and excellent service are always our top priorities, ensuring that every guest has a memorable stay. We hope to welcome you back again soon. Sincerely, Dadi Mulyadi, General Manager

Dear Ms. Natasia S., Thank you very much for your positive review. We are delighted to hear that you felt comfortable during your stay and enjoyed the hotel's services, as well as its excellent location for leisure or family holidays. Your compliments encourage us to strive to provide the best possible experience for all our guests. We hope to welcome you back to Discovery Uncol next time. Sincerely, Dadi Mulyadi, General Manager

Dear Mr. Daniel C., Thank you very much for your review. We are delighted to hear that you and your family enjoyed your stay, including the spacious and clean rooms, the complete amenities, and the swimming pool and playground that the children loved. We are also pleased that our breakfast met your expectations. Your satisfaction is our greatest motivation to continue providing the best service. We hope to welcome you and your family back again for another memorable experience. Sincerely, Dadi Mulyadi, General Manager

Dear Ms. Bunga U, Thank you for sharing your experience with us. We’re delighted to hear that our accessible room met your needs and helped make your stay more comfortable and convenient. We also appreciate your helpful tip for future guests. Our team is always happy to assist with room preferences and special requirement. Best regards, Dadi Mulyadi General Manager

Dear Valued Guest, Thank you for sharing your experience. We are delighted to hear that you enjoyed your stay at Discovery Uncol, and we are also pleased that the golf cart service made it easier for you to navigate around the property. This service is available at an additional cost, but we hope to continue providing you with a comfortable and enjoyable experience throughout your stay. We look forward to welcoming you back soon. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed your stay, and especially pleased to hear that your children also enjoyed it. We hope to welcome you and your family back for another wonderful vacation. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you so much for your detailed and comprehensive review. We are delighted to hear that our hotel's location opposite the TransJakarta Ancol bus stop makes getting around very convenient, especially for guests using public transport. We are glad you enjoyed the diverse dining options, proximity to Ancol attractions, and the affordable room rates. Regarding the beaches on the west coast of Ancol, thank you for sharing your perspective. Many guests enjoy the leisurely strolls to the main beach area while taking in the surrounding views. Thank you for your suggestion about renting motorbikes or bicycles. For more information, the hotel offers bicycle, motorbike, and stroller rentals for guests who wish to explore Ancol more independently. Please contact our reception desk for information and assistance regarding these facilities during your stay. We look forward to welcoming you back on your next visit to Discovery Ancol. Sincerely, Dadi Mulyadi, General Manager

Dear Mr./Ms. Adya F., Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay regarding the condition of the towels. We have informed our housekeeping team to address this issue immediately and to ensure that our cleanliness standards are always maintained. We are pleased to hear that you were satisfied with our staff's service. Your feedback is invaluable to us for our continued improvement. We look forward to welcoming you back again for a better experience in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Mr. Alfian M., Thank you very much for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and the service we provided. We are also pleased that our hotel's location near the shuttle stop will be very convenient for you during your stay at Discovery Uncol. Your compliments mean a lot to us and will be passed on to our entire team as an inspiration to continue providing the best service. We hope to welcome you back again in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Ms. Sophie H., Thank you for your review. We are delighted to hear that you found our hotel comfortable, friendly, and suitable for families with children. Your compliments mean a lot to us. We hope to welcome you back again soon. Sincerely, Dadi Mulyadi, General Manager

Dear Theresia M.K., Thank you for your review. We are delighted to hear that your children enjoyed playing and swimming during their stay at Discovery Uncall. We hope to welcome you and your family back again in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that your children enjoyed playing and swimming during your stay at our hotel. The happiness of all our guests, especially children, is our top priority. We hope to welcome you back again soon. Sincerely, Dadi Mulyadi, General Manager

Dear Ms. Theresa A.P., Thank you for taking the time to write a review. We apologize for the unpleasant experience you had during your stay, especially the inability to accommodate your special request. We understand this can be disappointing, particularly for your first visit. We have forwarded your feedback to the relevant team for follow-up, particularly regarding the management and response to guest requests, so that we can improve and provide more consistent service in the future. We greatly appreciate your feedback, as it helps us to develop further. We hope to have the opportunity to welcome you back again and provide you with a better experience in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review and feedback. We are delighted that you enjoyed your stay and found our hotel to be child-friendly. We apologize for the longer-than-usual check-in process due to high occupancy rates during the holiday season. Your feedback is invaluable for our ongoing improvement of our services, and we look forward to welcoming you back in the future. Sincerely, Dadi Mulyadi, General Manager