How many rooms are available at Discovery Ancol?

Discovery Ancol has 257 rooms in total.

Does Discovery Ancol provide parking?

Yes, Discovery Ancol provides parking. Please confirm details directly with the hotel.

Does Discovery Ancol have a swimming pool?

Yes, a swimming pool is available at Discovery Ancol.

What do past guests say about Discovery Ancol?

Discovery Ancol is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Discovery Ancol

Name: Discovery Ancol
Address: Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430, Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Jakarta, 14430, Indonesia
Rating: 8.2

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8.2

/10

Very Good

7,316 reviews

What Guests Say About Their Stay

Family Friendly (342)

Room Space (325)

Staff Friendliness (324)

Hotel Area (312)

B***n

10.0

/ 10

It was a truly enjoyable experience staying here while exploring the Ancol attractions. Satisfied with the Ancol attractions, coupled with the excellent service provided by this hotel, my family and I are eager to return again. Thank you to all the hotel staff.

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y***i

10.0

/ 10

Have stayed here several times, always satisfied and enjoyable, not only for adults but also for the children 🫶

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Dewi A.

10.0

/ 10

Very recommended hotel at Ancol. Everything is very good and nice. Thank you

E***n

10.0

/ 10

A very kid-friendly hotel, with plenty of facilities and activities for children. Breakfast is varied. The interior is beautiful, especially with a mini Borobudur temple, where children can explore and learn.

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L***a

10.0

/ 10

Friendly staff, clean rooms. Every time I go to Ancol, I always stay at Discovery. Thank you for your service 🫶

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In the Area

See Map

Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Discovery Ancol is located in area / city Ancol. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Discovery Ancol

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What's around Discovery Ancol

Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

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Discover More About Discovery Ancol

Discover the vibrant charm and unparalleled comfort of Discovery Ancol, your premier destination for an unforgettable stay in Jakarta, Indonesia. Nestled in a prime location, Discovery Ancol offers a perfect blend of modern luxury and authentic Indonesian hospitality, making it an ideal choice for both leisure and business travelers seeking a memorable experience.

Discovery Ancol Location

Discovery Ancol is situated in the bustling Ancol area of Jakarta Utara, Indonesia. Located at Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430, the hotel is approximately 20 kilometers from the city center, offering a convenient escape from the urban hustle while remaining accessible to key attractions. Its strategic position provides easy access to major thoroughfares, making it a breeze to explore the vibrant capital. The atmosphere surrounding Discovery Ancol is one of lively energy, with proximity to entertainment hubs and recreational facilities, yet it also offers serene pockets for relaxation. For those looking to immerse themselves in Jakarta's iconic landmarks, Discovery Ancol is a gateway to experiencing the city's rich culture and modern marvels.

Discovery Ancol Facilities & Services

Facilities for guests at Discovery Ancol are designed to cater to every need, ensuring a comfortable and enjoyable stay.

A sparkling swimming pool, perfect for a refreshing dip or lounging under the sun.
A well-equipped fitness center to maintain your workout routine.
A rejuvenating spa and wellness center offering a range of treatments to relax and revitalize.
A dedicated kids' club, providing engaging activities and entertainment for younger guests.
Complimentary Wi-Fi throughout the property for seamless connectivity.
On-site dining options offering a variety of culinary delights.
Free parking space for guests traveling by car.
A complimentary shuttle service to nearby shopping centers and key areas.

Operating hours for facilities like the swimming pool are from 7:00 AM to 7:00 PM, and the fitness center is open from 6:00 AM to 10:00 PM. The spa operates from 10:00 AM to 9:00 PM. Please note that some services may incur additional charges.

Discovery Ancol Room Types

Explore a diverse range of accommodations with the various room types of Discovery Ancol, each designed to provide comfort and style.

Deluxe Room:
Offering a comfortable retreat with either a City View or Garden View. Available in smoking and non-smoking options. Some rooms feature a bathtub for added relaxation.
Executive Suite:
A more spacious option with enhanced amenities and a choice of City View or Ocean View. These suites typically include a bathtub.
Family Room:
Ideal for families, these rooms provide ample space and comfort, often with a Garden View. Available in non-smoking. Bathtub availability may vary.

Discovery Ancol is a pet-friendly hotel, with specific rooms designated for guests traveling with their furry companions. Please inquire about the conditions and any applicable cleaning fees in Philippine Pesos (PHP) when booking.

Discovery Ancol Dining & Restaurants

Savor a delightful culinary journey at Discovery Ancol's on-site dining establishments.

The Veranda Restaurant:
Offering a relaxed ambiance and serving a delectable breakfast buffet with a mix of international and local flavors. Estimated price per person for breakfast is PHP 450. Operating hours are from 6:00 AM to 10:30 AM.
The Lagoon Bar:
A perfect spot to unwind with refreshing drinks and light snacks. Enjoy the poolside ambiance from 10:00 AM to 11:00 PM.
Ancol Seafood Market (nearby):
While not directly within the hotel, this popular nearby destination offers an authentic seafood experience. Prices vary based on selection, with an estimated PHP 800 per person for a substantial meal. Open from 5:00 PM to 10:00 PM.

Discovery Ancol Nearby Attractions and Activities

Discovery Ancol is ideally situated to explore the vibrant attractions of Jakarta Utara and beyond.

Ancol Dreamland:
A sprawling amusement park offering thrilling rides, water attractions, and entertainment for all ages.
SeaWorld Ancol:
Discover a fascinating underwater world with a diverse collection of marine life.
Dufan (Fantasy World):
Jakarta's premier theme park, known for its exciting rides and themed zones.
Jakarta Aquarium & Safari:
An immersive experience showcasing marine biodiversity and offering interactive animal encounters.
Mangga Dua Square:
A popular shopping destination offering a wide array of goods, from electronics to fashion.

If you are looking for other activities around Discovery Ancol, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Discovery Ancol from the Airport

Getting to Discovery Ancol from the airport is convenient, with several transportation options available. The airport transfer service of Discovery Ancol can be arranged for a seamless arrival.

Airport Premium Buses:
Available from Soekarno-Hatta International Airport (CGK) to various points in Jakarta, with onward taxi or ride-hailing service to the hotel. Estimated cost for bus fare is PHP 150-250.
Metered/Coupon Taxis:
Readily available at the airport. The journey to Discovery Ancol typically takes 45-60 minutes depending on traffic, with an estimated fare of PHP 300-500.
Ride-hailing Services:
Conveniently book a ride through a ride-hailing service from the airport. Prices are comparable to metered taxis.
Hotel's Private Airport Transfer:
For ultimate convenience and comfort, arrange for the hotel's dedicated airport transfer services. This service offers a hassle-free experience directly to Discovery Ancol. Pricing for this service can be obtained by contacting the hotel directly.

When considering how to get to Discovery Ancol, the hotel's private transfer offers a stress-free start to your stay.

Summary of Why You Should Choose to Stay at Discovery Ancol

Choosing Discovery Ancol for your Jakarta getaway promises a blend of comfort, convenience, and memorable experiences.

Prime Location:
Situated in the vibrant Ancol area, offering easy access to entertainment and attractions.
Excellent Facilities:
From a refreshing pool to a rejuvenating spa, all your needs are catered for.
Comfortable Accommodations:
A variety of room types ensure a pleasant stay for all guests.
Dining Delights:
Enjoy diverse culinary options on-site and nearby.
Exceptional Service:
Experience warm Indonesian hospitality and attentive service.

Discover the best Room availability at Discovery Ancol and start planning your trip. For seamless Booking Discovery Ancol, we recommend using Traveloka. Book budget hotels in Jakarta and experience the best of what the city has to offer. Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Discovery Ancol

Entertainment Facility

Common Space

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Family room
Non-smoking room
Swimming pool
Recreation room
Smoking area

Things to Do

Children play area
Fitness center
Massage
Outdoor pool
Spa

Hotel Services

Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage

Business Facilities

Business center
Meeting facilities

Nearby Facilities

ATM/Banking
Shops

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Kids club

Transportation

Area shuttle

Food and Drinks

Breakfast

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Discovery Ancol

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Children Policy : Children below 6 year are free to stay with existing bed. Additional breakfast for children 6 year to 11 year will apply 50% from adult breakfast price

Extra Breakfast

Accommodation charges IDR 217,800/guest for extra breakfast.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Discovery Ancol	257
Number of floors in Discovery Ancol	9
Another facilities in Discovery Ancol	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Discovery Ancol

What are available facilities at Discovery Ancol?

There are top facilites at Discovery Ancol such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Discovery Ancol?

The standard check-in time at Discovery Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Discovery Ancol provide breakfast?

Yes, Discovery Ancol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Discovery Ancol?

Discovery Ancol is a 4.0-star hotel.

How many floors does Discovery Ancol have?

Discovery Ancol has 9 floors.

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More Reviews from Other Guests in Discovery Ancol

Overall Ratings & Reviews Discovery Ancol

Traveloka (7,258)

Other sources (58)

8.3

Very Good

From 7,258 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.2

People often mention about Discovery Ancol

All

Family Friendly (250)

Staff Friendliness (235)

Room Space (222)

Bedroom (222)

Hotel Area (216)

Taste (215)

Variety (211)

Bathroom (208)

Ambiance (207)

Surroundings (198)

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Traveler Reviews Discovery Ancol

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Customer reviews

KOMPOL

8.6

/10

Reviewed 3 day(s) ago

Some staff are rude, some are usually in orange clothes at the swimming pool.

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Accommodation's Reply

10 Aug 2026

Dear Mr. Janvar, Thank you for taking the time to share your experience during your stay at Discovery Uncall. We apologize for the inconvenience you experienced regarding the behavior of one of our staff members in the pool area. We greatly appreciate your feedback and will use it as a basis for evaluation by the relevant team to ensure that all guests receive friendly, courteous, and professional service without exception. We hope you will give us the opportunity to improve your experience and welcome you back with even better service next time. Sincerely, Frith Siahan, General Manager

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B***n

Leisure

10.0

/10

Reviewed 4 day(s) ago

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Ancol. We are delighted to hear that your and your family's enjoyment of Ancol's attractions was further enhanced by the excellent service from our team. Your compliments on our entire staff motivate us to continue providing the best possible hospitality, care, and service to all our guests. Knowing that you and your family wish to return with us again is deeply meaningful to us. We look forward to welcoming you and your family back to Discovery Ancol and creating even more memorable experiences on your next visit. Sincerely, Frith Siahan, General Manager

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Y***a

10.0

/10

Reviewed 6 day(s) ago

The staff was very friendly, the service was good, the rooms were spacious and well-equipped. However, the floor was a bit unclean. The swimming pool was spacious and clean. The breakfast menu was extensive and quite tasty.

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Accommodation's Reply

06 Aug 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Discovery Hotel Ancol. We are delighted to hear that you enjoyed your stay with our friendly staff, excellent service, spacious and well-appointed rooms, the swimming pool, and the varied breakfast menu. Your positive feedback motivates us to continue providing you with a pleasant stay. However, we regret that the cleanliness of your room's floors did not meet your expectations. We have forwarded your feedback to our housekeeping team for evaluation and follow-up to ensure our cleanliness standards are always maintained. Thank you for your trust. We look forward to welcoming you back and providing you with an even better stay at Discovery Hotel Ancol. Sincerely, Frith Siahan, General Manager

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J***y

Staycation

9.4

/10

Reviewed 6 day(s) ago

The room was very cool, comfortable. The staff in the playground and pool area were very friendly, very friendly and made us comfortable. Very kid-friendly of course. I was just a bit annoyed when at breakfast our cutlery wasn't on the table, so I asked the female staff at the rice and side dish stand. Then I was passed around, asking here and there, even being told to ask the greeting staff at the front. But luckily there was one male staff member who took the initiative directly without further ado. Maybe the male staff are more experienced and more mature. Take it as a learning experience. Overall, it's okay. Will come here again in the future.

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Accommodation's Reply

06 Aug 2026

Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Hotel Ancol. We are delighted to hear that you enjoyed the cool comfort of your room and the friendliness of our staff in the playground and pool area. It is a pleasure to know that you and your family enjoyed the child-friendly atmosphere. We also apologize for the inconvenience you experienced during breakfast regarding the shortage of cutlery. Your feedback is very important to us and will be incorporated into our evaluations to improve the coordination and responsiveness of our team, ensuring all guests receive timely assistance. Thank you for appreciating our staff's prompt assistance. We greatly appreciate your feedback, which will be used to further improve the quality of our service. We are very grateful for your trust and pleased to know that you plan to return. We look forward to welcoming you and your family back for an even better experience at Discovery Hotel Ancol. Sincerely, Frith Siahan, General Manager

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y***i

10.0

/10

Reviewed 1 week(s) ago

Have stayed here several times, always satisfied and enjoyable, not only for adults but also for the children 🫶

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Accommodation's Reply

06 Aug 2026

Dear Valued Guest, Thank you for choosing Discovery Uncol as your travel companion and for your continued trust in our services. We are delighted to hear that each stay has been a memorable experience for you and your family, including the children. Such reviews motivate us to continue providing the best possible experience for all our guests. We look forward to welcoming you and your family back to Discovery Uncol again. Sincerely, Frith Siahan, General Manager

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ryo n.

Staycation

8.4

/10

Reviewed 1 week(s) ago

Overall, the service was good, but the bathroom cleanliness could be improved. When I checked in, the bathroom smelled of urine, and the TV was an old model and small, not a smart TV. This could be improved in the future.

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Accommodation's Reply

04 Aug 2026

Dear Mr. Ryo, Thank you for taking the time to share your experience with us. We are pleased to hear that you were satisfied with our overall service. We apologize for the uncomfortable bathroom conditions upon your arrival. We understand that cleanliness is a crucial aspect of your stay, and we are saddened that it did not meet your expectations. We have followed up on your feedback with the relevant department head to assess and prioritize ensuring that our cleanliness standards are always maintained. Additionally, we appreciate your feedback regarding the in-room television facilities. We commend your suggestion and will take it into consideration to improve the quality of our amenities and comfort for all our guests. We appreciate your trust and hope to welcome you back to Discovery Hotel Ancol to provide you with an even more comfortable and memorable stay. Sincerely, Frith Siahan, General Manager

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Verified Traveler

Business

10.0

/10

Reviewed 2 week(s) ago

Fun and effective on the heart.. Wee

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Accommodation's Reply

01 Aug 2026

Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Hotel Ancol. We are delighted to hear that your stay was pleasant and memorable. Such reviews are an encouragement to our entire team to continue providing the best possible service. We hope to welcome you back to Discovery Hotel Ancol soon and provide you with even more memorable moments on your next stay. Sincerely, Frith Siahan, General Manager

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I Nyoman S.

Business

10.0

/10

Reviewed 2 week(s) ago

suitable and stable, satisfactory service, friendly staff and complete equipment

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Accommodation's Reply

01 Aug 2026

Dear Mr. Komang, Thank you for choosing Discovery Hotel Ancol as your accommodation during your visit, and thank you for taking the time to write a review. We are delighted to hear that your stay met your expectations. We are pleased to hear that our service, the friendliness of our staff, and the facilities we provided made your stay comfortable. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you again to Discovery Hotel Ancol, whether for business or leisure. Sincerely, Frith Siahan, General Manager

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Andhika

Leisure

9.4

/10

Reviewed 2 week(s) ago

The hotel met expectations and was luxurious. The staff were kind, friendly, and helpful. The facilities are complete, making it suitable for families. The entrance is located in the Ancol Beach area. My suggestion is that the Ancol access fee should be free, as we'll be staying at a hotel in the Ancol area. Thank you.

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2 people find it helpful

Accommodation's Reply

01 Aug 2026

Dear Ms. Anthika, Thank you for taking the time to share your experience at Discovery Hotel Ancol. We are delighted to hear that our hotel met your expectations and that you were impressed with the service from our team, the comprehensive facilities, and the warm and comfortable atmosphere perfect for a family vacation. Such reviews encourage us to continue striving to provide the best possible experience for all our guests. Thank you also for your feedback regarding the Ancol access fee. We understand your desire for greater convenience and we greatly appreciate this suggestion. We will take it into consideration and forward it to the relevant department for future evaluation. We look forward to welcoming you and your family back to Discovery Hotel Ancol for an even better stay. Sincerely, Frith Siahan, General Manager

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Verified Traveler

Leisure

6.7

/10

Reviewed 2 week(s) ago

We came around 1:00 PM to register and if possible for an early check-in. We were told by the receptionist that we would be contacted if the room was available. However, we came back around 4:00 PM and there was a long queue at the receptionist. It turns out we had to register again from the beginning. We are disappointed to find out that our initial registration was not processed at all.

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Accommodation's Reply

01 Aug 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your check-in process. We understand how frustrating it must have been to arrive early, complete the initial registration, and then have to repeat the entire process after returning, especially while facing a long queue at the Front Desk. This is certainly not the seamless arrival experience we strive to provide. Please rest assured that your feedback has been shared with our Front Office team for immediate evaluation. We will review our early check-in registration and communication procedures to ensure that similar situations can be prevented in the future and that guests receive clearer updates regarding their room status. We truly appreciate your patience and valuable feedback, as it helps us improve our service. We hope to have the opportunity to welcome you back to Discovery Ancol Hotel and provide you with the smooth and enjoyable stay you rightfully expect. Warm regards, Frieth Siahaan General Manager

t***a

8.8

/10

Reviewed 2 week(s) ago

A few words of advice for the staff and security guards: if guests want to take photos, they should offer before they ask or call. It's a shame I had to search and call repeatedly for photos, even though photos uploaded by guests would be powerful and free marketing for the hotel. The lobby is very nice, the swimming pool is also nice, but the rooms don't match the luxurious facilities. The rooms have no carpet at all, so they are very cold and sticky to the touch. The bedcovers are starting to wear out. I think the hotel rooms need to be updated first, since guests stay in the rooms, not the lobby.

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1 people find it helpful

Accommodation's Reply

01 Aug 2026

Dear Valued Guest, Thank you so much for sharing your valuable experience and feedback. We are delighted to hear that you enjoyed the lobby design and pool facilities. However, we regret that the condition of your room and the service did not meet your expectations. Your compliments to the staff and security team for enthusiastically taking photos for you are invaluable to us. We recognize that every moment we share with our guests is a way for us to show our gratitude and is an important part of the hotel's promotional activities. We will share your feedback with all staff and strive to respond more quickly and efficiently to improve the quality of our service. We understand your concerns regarding the condition of the room, such as the uncomfortable flooring, the need for a change of linens, and the need for improvements to the in-room amenities. We will forward these comments to the relevant departments and incorporate them into our assessment and planning for amenities improvements, just as we are committed to improving the quality of our common areas. We will do our best to provide you with the best possible room experience. Thank you again for your valuable feedback. We will do our utmost to ensure you have a comfortable and memorable stay at Angkor Discovery Hotel in the future. Thank you, Sincerely, Preet Sheehan, General Manager

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

Hotel Classic, reception service needs to be improved, to be friendlier.

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Accommodation's Reply

27 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your review of your stay at Discovery Hotel Ancol. We are delighted to hear that you had a positive experience with our hotel and apologize if the service from our front desk team did not meet your expectations. We have noted your feedback regarding the unfriendly service of the front desk staff and will use it to evaluate and advise our team in order to provide even more friendly, warm, and professional service to all guests. Thank you for your valuable feedback. We hope to welcome you back to Discovery Hotel Ancol again and provide you with an even better experience on your next stay. Sincerely, Frith Siahan, General Manager

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Devi O. P.

10.0

/10

Reviewed 3 week(s) ago

Very nice hotel, service is also very good.

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Accommodation's Reply

27 Jul 2026

Dear Mr. Davy, Thank you for your review and compliments on Discovery Hotel Ancol. We are delighted to hear that you enjoyed your stay with us and were satisfied with the quality of service our team provided. Such positive reviews are a great encouragement to all our staff to continue providing the best possible service to all guests. We appreciate your trust in choosing Discovery Hotel Ancol and we hope to welcome you back in the future for another memorable or even better stay. Sincerely, Frith Siahan, General Manager

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I***l

Staycation

10.0

/10

Reviewed 3 week(s) ago

Make yourself comfortable with the facilities available at the hotel.

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Accommodation's Reply

27 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Discovery Hotel Ancol. We are delighted to hear that our amenities made you feel comfortable and at home during your stay. Such compliments motivate our entire team to continue striving to provide the best possible experience for all our guests. We are very grateful for your trust in choosing Discovery Hotel Ancol and hope to welcome you back soon for another memorable, or perhaps even better, stay. Sincerely, Frith Siahan, General Manager

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Budi I.

6.0

/10

Reviewed 3 week(s) ago

The worst hotel management ever. Every time you enter the hotel you have to pay, even the rental driver and car have to be paid per person. Not only that, if you leave the hotel and leave something behind, you still have to pay again to enter. This hotel is really bad, @35k. If you bring your family, just calculate how much you have to pay plus the car and driver. At 11 PM, the entrance near the hotel is closed, the hotel phone is unavailable, you are told to go around through the other door which is very far away. There is no pick up at the gate. This is the first time paying for a hotel, even getting in is difficult. Be careful, not recommended.

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3 people find it helpful

Accommodation's Reply

27 Jul 2026

Dear Mr. Budi, Thank you for taking the time to share your experience. We apologize for any inconvenience you may have experienced during your stay at Discovery Hotel Ancol. We understand that Ancol's access policies, including vehicle fees and visitor fees, may cause inconvenience if not clearly communicated. We would like to inform you that access fees are determined by the Ancol Area Management and are outside the hotel's control. However, we acknowledge our responsibility to provide clear information to all guests prior to arrival. Regarding the nighttime access issue, we also regret your experience. Your feedback concerning assistance from our team and hotel access will be taken seriously and reviewed by the relevant teams to improve our services and communication. We apologize again for any inconvenience. We greatly appreciate your feedback, as it helps us continuously improve the quality of our service. We hope to have the opportunity to welcome you back and provide you with an even better stay in the future. Sincerely, Frith Siahan, General Manager

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P***t

Leisure

6.6

/10

Reviewed 3 week(s) ago

Dear Discovery, room 357 on the third floor is completely unfit for rent. There's a second-hand door, a metal door that looks like an unused emergency exit, in the room. It was a terrible experience sleeping in room 357.

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3 people find it helpful

Accommodation's Reply

24 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and unpleasant experience you had during your stay in room 357. We understand that this situation disrupted your comfort and made your stay less enjoyable. Regarding the iron door in the room, please be informed that the access to the balcony was closed for security reasons. However, we are aware that the presence of this door may have affected your comfort and perception of the room. Therefore, we are continuously considering and improving this aspect. We have forwarded your feedback to the relevant team for evaluation so that we can further improve the condition of the rooms and guest comfort. We greatly appreciate your feedback and hope to have the opportunity to welcome you back in the future for an even better stay experience. Sincerely, Frith Siahan, General Manager

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Agus Y.

9.7

/10

Reviewed 3 week(s) ago

Good facilities, clean, just no welcome drink.

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Accommodation's Reply

24 Jul 2026

Dear Mr. Agus, Thank you for taking the time to write a review about your stay. We are delighted to hear that you were satisfied with the facilities and cleanliness of our hotel. We also appreciate your suggestion regarding the welcome drink. This feedback is invaluable to us as it helps us further improve the quality of our service. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Frith Siahan, General Manager

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a***s

8.7

/10

Reviewed 3 week(s) ago

Thank you for decorating according to request ❤️ The hotel is nice, nice near Dufan. Unfortunately the bathroom smells. Amenities like soap and shampoo are also not good, making skin and hair dry. Breakfast if bought separately is expensive 200 thousand, better to book a room that includes breakfast. The breakfast has a lot of variations. The taste is quite okay, the potatoes are very dry, the snapper is also lacking. But the chicken and dessert are delicious. For those who bring children will be very satisfied, the children's pool is spacious and there is a slide. There are outdoor and indoor playgrounds too, for the indoor playground there is Roblox on PC and there is PS. The wifi is slow. So the data package is full while here. The TV is also small, not okay with the distance of the TV to the bed that much. The staff are friendly, especially the restaurant staff and the security guard. But some of the receptionists are a bit grumpy, some also answer perfunctorily when asked questions like they are incomplete (yesterday I only asked about Bank Mega discounts). Overall good, but to be called a 4-star hotel it's a bit lacking.

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Accommodation's Reply

27 Jul 2026

Dear Valued Guest, Thank you for taking the time to write such a detailed review of your stay at Discovery Hotel Ancol. We are delighted to hear that the room decor met your expectations and that your family enjoyed our facilities, such as the children's pool, playground, varied breakfast options, and the friendliness of our staff, especially the restaurant staff and security personnel. We will pass on your compliments to the entire team as a driving force for providing the best possible service. However, we apologize for some aspects that did not meet your expectations, such as the unpleasant odor in the bathroom, the quality of amenities, Wi-Fi speed, TV size in the room, and the inconsistent service experience at the reception desk. We have noted your feedback regarding the quality of some breakfast menu items and will forward it to the relevant team for evaluation and improvement. We greatly appreciate such constructive feedback, as it helps us continuously improve the quality of our facilities and services to provide a better stay experience for all our guests. Thank you again for your trust in choosing Discovery Hotel Ancol. We sincerely hope to welcome you and your family back again in the future for an even better experience. Sincerely, Frith Siahan, General Manager

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M***e

Staycation

8.4

/10

Reviewed 3 week(s) ago

The room was spacious, but the floor felt dirty and sandy. The towels and sheets weren't perfectly white (they had stains, even lipstick stains and black spots like mold). Otherwise, it was safe, the food was okay, and it was close to Dufan and the Gate 6 entrance (if I'm not mistaken). The location is excellent. It's best to bring your own extra sheets.

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1 people find it helpful

Accommodation's Reply

24 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your spacious room, the hotel's convenient location near the Dufan entrance, and our dining options. We apologize for any inconvenience you experienced regarding the cleanliness of the floors, towels, and linens. Your feedback is very important to us and has been forwarded to our housekeeping team to assess and improve our cleanliness standards to prevent such incidents from happening again. Thank you for your valuable feedback. We hope to welcome you back in the future and provide you with an even more comfortable and memorable stay. Sincerely, Frieth Siahaan, General Manager

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Verified Traveler

8.3

/10

Reviewed 3 week(s) ago

This was our first time staying at this hotel. We booked with special requests to celebrate our wedding and my husband's birthday. Unfortunately, our requests weren't met. We wanted a room on a high floor, but it wasn't available due to renovations. We understand the reason, but at least the receptionist should have informed us beforehand, as it was already listed in the special requests. The room next to us was also under renovation, so the smell was unpleasant and the room smelled less pleasant. On the plus side, we received a polite staff member. The food was delicious and varied, and the facilities were excellent. Thank you

1 people find it helpful

Accommodation's Reply

24 Jul 2026

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your experience. We were honored to be part of your wedding celebration and your husband's birthday. We sincerely apologize that we were unable to fulfill your special requests and that you were not informed in advance about the room availability due to the ongoing renovations. We also regret the inconvenience caused by the renovation work nearby and the unpleasant smell you experienced. Your feedback has been shared with our team so we can improve our communication and guest experience in similar situations. On a positive note, we are delighted to know that you appreciated our courteous staff, the variety and quality of our food, and our facilities. Your kind words are truly appreciated and will be shared with the team. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much more memorable and seamless stay. Warm regards, Frieth Siahaan General Manager

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