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Discovery Ancol
Hotels
Preferred Partner
8.1
/10
Very Good
5,279 reviews
What Guests Say About Their Stay
Family Friendly (207)
Room Space (201)
Staff Friendliness (198)
Hotel Area (189)
D***a
9.4
/ 10
Great service, outstanding ambiance, strategic location, and fair price. Wonderful experience.
D***a
9.4
/ 10
Great service, outstanding ambiance, strategic location, and fair price. Wonderful experience.
Denise
10.0
/ 10
yes, we really enjoyed the hotel. It coincides with school holidays, so there are lots of activities for children. Our daughter also really enjoyed it. The bedrooms, restaurant and food are all very good. Thank you Traveloka
Rizki U. A.
10.0
/ 10
The staff are all very friendly and smiley, very communicative and kind. The facilities are also excellent, and it's also kid-friendly. 👍
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D***h
10.0
/ 10
The rooms are spacious, the staff are friendly, the food is delicious, and it's very kid-friendly. My kids loved staying here.
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In the Area
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Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Discovery Ancol
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Discovery Ancol Address: Map & Location
Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
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Location
Discovery Ancol is located in area / city Ancol.
About Discovery Ancol
Amid the hustle and bustle of Jakarta, Discovery Hotel Ancol stands as a premium accommodation offering comfort and tranquility for an unforgettable stay. Located just steps away from the beach and Dunia Fantasi (Dufan), it’s an ideal destination for both leisure and business travelers.
Discovery Hotel Ancol is a 4-star hotel that offers excellent service with a wide range of modern, high-quality facilities. The property features 257 rooms and well-equipped business meeting spaces.
Located in the Ancol area, this hotel is not only perfect for a relaxing vacation, but also ideal for banquets or business meetings. The staff at Discovery Ancol are proficient in English and Indonesian, making communication easy and convenient for both local and international guests.
Each room at Discovery Hotel Ancol Jakarta is artistically and modernly designed. Guests can choose from various room types: Superior, Premier, Junior Suite, Deluxe Suite, Grand Premier Suite, Executive Suite, Discovery Suite, and the largest and most luxurious option—the Presidential Suite.
All rooms are equipped with exclusive mattresses and pillows, ensuring a restful and comfortable night's sleep. Guests can also enjoy free Wi-Fi access, allowing them to stay connected at all times.
The in-room amenities are designed to provide a memorable experience. Each room features air conditioning, a safety deposit box, refrigerator, work desk with stationery, minibar, tea/coffee maker, telephone, newspaper, and a flat-screen TV with international channels. The bathroom includes slippers, complimentary toiletries, hot and cold shower, and a hairdryer.
Discovery Hotel Ancol also offers three distinct dining venues for a delightful culinary experience. At Kemang Resto, you can savor the best of traditional Betawi dishes while enjoying views of Dufan. Light snacks and refreshing drinks are also available at Lobi Lobi Lounge, which is open 24 hours a day.
Other facilities include an outdoor swimming pool, fitness center, wellness center, and spa. The hotel also provides an airport shuttle service, so you won’t need to worry about transportation to or from the airport.
Located in the heart of Taman Impian Jaya Ancol, the hotel boasts a strategic location—close to many tourist attractions, shopping centers, and public facilities. Dufan is only 100 meters away. You can also take your family to explore the wonders of the underwater world at Seaworld Indonesia, just 1.3 km away. Or, visit the Jakarta History Museum (only 2.2 km away) to introduce your children to Indonesia’s rich culture and heritage.
A visit to Jakarta wouldn’t be complete without a trip to the National Monument (Monas), just 5.5 km from the hotel. Other notable landmarks such as Istiqlal Mosque, the National Museum, Bundaran HI, and Tanah Abang Market are all located within a 7 km radius.
With its complete, modern, and premium facilities, combined with a prime location, Discovery Hotel Ancol is the perfect choice for your leisure or business trip.
All facilities in Discovery Ancol
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
Things to Do
- Children play area
- Fitness center
- Massage
- Outdoor pool
- Spa
Hotel Services
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Business Facilities
- Business center
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Shops
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Kids club
Transportation
- Area shuttle
Food and Drinks
- Breakfast
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Discovery Ancol
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Children Policy : Children below 6 year are free to stay with existing bed. Additional breakfast for children 6 year to 11 year will apply 50% from adult breakfast price
Children Policy : Children below 6 year are free to stay with existing bed. Additional breakfast for children 6 year to 11 year will apply 50% from adult breakfast price
Extra Breakfast
Accommodation charges IDR 217,800/guest for extra breakfast.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Discovery Ancol | 257 |
Number of floors in Discovery Ancol | 9 |
Another facilities in Discovery Ancol | Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in Discovery Ancol
What are available facilities at Discovery Ancol?
There are top facilites at Discovery Ancol such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Discovery Ancol?
Check-in time at Discovery Ancol is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Discovery Ancol provide breakfast?
Yes, Discovery Ancol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Discovery Ancol?
Discovery Ancol is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Discovery Ancol have?
Discovery Ancol has 9 floors.
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More Reviews from Other Guests in Discovery Ancol
Overall Ratings & Reviews Discovery Ancol
Traveloka (5,224)
Other sources (55)
8.2
Very Good
From 5,224 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.3
Location
8.5
Service and Facilites
8.2
People often mention about Discovery Ancol
All
Family Friendly (159)
Staff Friendliness (156)
Room Space (149)
Hotel Area (146)
Bedroom (145)
Taste (144)
Ambiance (140)
Bathroom (137)
Surroundings (132)
Variety (132)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews Discovery Ancol
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Staycation
10.0
/10
Reviewed 2 day(s) ago
Very suitable for family staycation
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your review. We are delighted to know that our hotel is suitable for families. We look forward to welcoming you and your family back again for another wonderful experience. Best regards, Dadi Mulyadi, General Manager
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P***i
Staycation
9.1
/10
Reviewed 3 day(s) ago
The hotel staff is friendly, the rooms are clean, the taste and variety of food is standard.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your review. We are very pleased that our staff provided friendly service and the cleanliness of our rooms. Your feedback on the taste and variety of our food is highly appreciated and we will take this into consideration to improve the quality of our services in the future. Best regards, Dadi Mulyadi General Manager
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T***e
Staycation
10.0
/10
Reviewed 5 day(s) ago
Helpful... Good service... Easy. Recommended.
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Accommodation's Reply
27 Nov 2025
Dear Our Beloved Guest,
Thank you so much for your wonderful feedback. We’re glad you found our service helpful and easy. Your recommendation truly means a lot to us.
Warm regards,
Dadi Mulyadi
General Manager
Verified Traveler
Business
6.7
/10
Reviewed 1 week(s) ago
I thought if you stay there you could go in and out of Ancol for free, but turns out you still have to pay every time you exit and re-enter. They should notify customers about stuff like that so it’s clearer. The room felt dusty to me, because my allergy instantly acted up when I walked in. But the security guy was super friendly though.
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Accommodation's Reply
26 Nov 2025
Dear Our Beloved Guest,
Thank you very much for sharing your feedback.
We sincerely apologize for the inconvenience you experienced regarding the Ancol entrance policy. Complimentary re-entry is currently applicable only for guests who book directly with the hotel, and we understand how disappointing it can be when expectations differ. We appreciate your comment and will ensure that clearer information is provided to our guests prior to arrival.
We are also sorry to hear about the condition of the room and the discomfort caused by dust, especially considering your allergy. This is certainly not the standard we aim to deliver. We have shared your feedback with our housekeeping team for immediate follow-up and improvement.
At the same time, we are glad to know that our security staff left a positive impression with their friendly service.
Thank you once again for bringing these matters to our attention. We value your input and hope to have the opportunity to serve you better on your next visit. Please feel free to contact us directly should you need any assistance.
Best regards,
Dadi Mulyadi
General Manager
S***i
Staycation
8.5
/10
Reviewed 2 week(s) ago
facility kids friendly, very good hospitality by staff. and also spacious parking space
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Our Beloved Guest,
Thank you for sharing your review.
We are pleased to hear that our kid-friendly facilities, the hospitality provided by our staff, and the spacious parking area contributed to a comfortable stay.
We truly appreciate your feedback and look forward to welcoming you back on your next visit.
Best regards,
Dadi Mulyadi
General Manager
Yane
Staycation
10.0
/10
Reviewed 2 week(s) ago
Good, friendly staff, cold AC, varied food.
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Accommodation's Reply
18 Nov 2025
Dear Ms. Yane, Thank you for your review. We sincerely appreciate the quality of our staff's service, the comfort of our rooms, and the variety of food we provided. We are very pleased that you enjoyed your stay with us. We look forward to welcoming you back again soon. Best regards, Dadi Mulyadi, General Manager
See original
CF
Chandra F. A.
9.4
/10
Reviewed 2 week(s) ago
Great hotel, excellent service, premium location. The restaurant offers a wide variety of food, and it's delicious. However, perhaps there should be a free entry into the Ancol area for guests staying at the hotel, or perhaps this already exists? I don't know. Perhaps it needs to be communicated to guests, or automatically granted via an app or something. 10/10 I would stay at Discovery again.
Read More
See original
1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Ms. Chandra F.A., Thank you for your comprehensive and positive review. We are delighted to hear that you were satisfied with the quality of our hotel, our service, our location and the variety and taste of our restaurants' food. Your feedback means a lot to us. Regarding access to the Ancol area, there are some restrictions. We will inform our guests more clearly through our front desk and other communication channels to avoid any confusion. We also appreciate your feedback on our automated communication and information sharing. We sincerely appreciate your trust and are pleased to hear that you are planning to return. We look forward to welcoming you back again. Sincerely, Dadi Mulyadi, General Manager
See original
RU
Rizki U. A.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The staff are all very friendly and smiley, very communicative and kind. The facilities are also excellent, and it's also kid-friendly. 👍
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2 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Mr. Rizky U.A., Thank you very much for your positive review. We are very pleased that you were impressed with our staff. They are friendly, communicative and provide excellent service. We are also glad to know that the facilities meet your needs and are child-friendly. This feedback means a lot to us and is an encouragement for us to continue improving the quality of our services. We look forward to welcoming you and your family back on your next visit. Best regards, Dadi Mulyadi, General Manager
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V***s
9.4
/10
Reviewed 4 week(s) ago
It's a shame... just to attend a wedding and stay at a hotel, you have to pay for the marina entrance ticket.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for your feedback. We understand the inconvenience you may have experienced regarding the Ancol entrance fee. Please be informed that the entrance fee is at the discretion of the Ancol management, not Discovery Hotel Ancol. However, we are committed to providing the best possible information and assistance to all guests to ensure a smooth and hassle-free arrival. We look forward to welcoming you back in the future for an even more enjoyable experience. Best regards, Dadi Mulyadi, General Manager
See original
ibnu n. p.
Leisure
6.7
/10
Reviewed 5 week(s) ago
The security, reception, and housekeeping staff were quite friendly. However, at breakfast, the team seemed to need more training. I simply asked for two boiled eggs for my child, and the staff said, "No boiled eggs, sir." Huh? In my entire life staying in hotels ranging from 2-star to 5-star, every time I asked for boiled eggs, they never came, they always said, "Yes, sir, please wait." Then, I immediately tried asking another staff member, "Yes, sir, please wait," and voila... 10 minutes later, the warm boiled eggs arrived. Strange.
I got room 258, but the window hit the wall. I complained, but the room was full. Even though this is part of the same family as Hotel Borobudur, honestly, it still feels like "family" at Hotel Borobudur, like a regular guest.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr. Ibn N.P., Thank you for taking the time and attention to detail in reviewing your stay. We apologize for any inconvenience caused, particularly regarding the breakfast service and room allocation, which did not meet your expectations. Your comments are of great concern to us, and we will be following up with immediate re-evaluation and training of our restaurant team to prevent similar incidents from occurring again. We understand your disappointment with the view from your room, and will endeavor to offer a better alternative on your next visit, subject to availability. We thank you once again for your valuable feedback and look forward to welcoming you back with improved service and a more satisfying experience. Sincerely, Dadi Mulyadi, General Manager
See original
Tiffany D. P.
7.0
/10
Reviewed 5 week(s) ago
I was a bit disappointed because I got a room with no view at all (no window). The shampoo was also empty and not refilled. At night, around 10:00 PM, the noise from downstairs was very clearly audible in the room. So overall, my family and I were not comfortable staying at this hotel :(
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Ms. Tiffany D.P., Thank you for your comments and suggestions. We apologize for any inconvenience you experienced during your stay, particularly regarding rooms with no view, unavailability of toiletries, and noise disturbances at night. This is certainly not the standard of service we intend to provide to our guests. Your comments are highly valuable for our assessment and future improvements. We look forward to welcoming you and your family back again for an even better stay experience. Best regards, Dadi Mulyadi, General Manager
See original
D***h
10.0
/10
Reviewed 5 week(s) ago
The rooms are spacious, the staff are friendly, the food is delicious, and it's very kid-friendly. My kids loved staying here.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are very glad that you and your family enjoyed your comfortable stay, our spacious rooms, the friendly service from our staff and the food we prepared. We are also pleased to hear that your children enjoyed the kid-friendly atmosphere at our hotel. We look forward to welcoming you back in the future. Best regards, Dadi Mulyadi, General Manager
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RP
Romel P.
Leisure
10.0
/10
Reviewed 5 week(s) ago
Stayed for 2 days to play at Dufan, Sea World, Samudra with a pleasant experience, the hotel staff was friendly and informative, the food was varied and delicious.
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Accommodation's Reply
31 Oct 2025
Dear Mr. Romel P., Thank you very much for your positive review. We are very pleased to hear that you were satisfied with your two-day stay and your visit to Dufan, Sea World and Samudra. We are also pleased to know that our staff were friendly and the variety of food made a good impression. We look forward to welcoming you back again on your next visit. Best regards, Dadi Mulyadi, General Manager
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Dian P. P.
8.5
/10
Reviewed 6 week(s) ago
Okay, basically it's suitable for families.
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Accommodation's Reply
31 Oct 2025
Dear Mr. Dian P.P., Thank you very much for your review. We are so glad that you and your family felt comfortable and at home during your stay at Discovery Ancol. We hope to welcome you back again soon. Best regards, Dadi Mulyadi, General Manager
See original
r***i
10.0
/10
Reviewed 6 week(s) ago
Friendly staff.. Clean rooms.. Next time I go to Ancol, I will stay there again.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for choosing Discovery Ancol and for your positive review. We are very glad that you were satisfied with our staff service and the cleanliness of our room. We sincerely hope to welcome you back on your next visit to Discovery Ancol. Best regards, Dadi Mulyadi, General Manager
See original
K***a
Staycation
8.8
/10
Reviewed 6 week(s) ago
The location is the best if you want to go to Dufan because it’s walking distance. There is a mini waterpark in the swimming pool and the swimming pool is big. Kids' facilities are great. There is some kind of food court and like a cafe, connected to the swimming pool area that sells some foods and drinks that are affordable for that kind of place. Nice staycation!
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Accommodation's Reply
31 Oct 2025
Dear Our Beloved Guest,
Thank you for sharing your positive feedback. We’re delighted to hear that you enjoyed your stay and appreciated our convenient location near Dufan, as well as our spacious swimming pool and children’s facilities. It’s also wonderful to know that you found our food court and café area enjoyable and reasonably priced. We truly value your kind words and look forward to welcoming you back for another pleasant staycation in the future.
Best regards,
Dadi Mulyadi
General Manager
TM
Teguh M.
Staycation
10.0
/10
Reviewed 6 week(s) ago
The hotel service is very satisfying, the rooms are neat and clean and the hotel breakfast is delicious.
See original
2 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear Mr. Tegus M., Thank you for your review and compliments. We are very glad that you were satisfied with our service, the comfort of our rooms and the quality of our breakfast at Discovery Ancol. Your positive feedback is a driving force for us to continue providing the best service to all our guests. We hope to welcome you back soon. Best regards, Dadi Mulyadi, General Manager
See original
Rachmat Y. S.
10.0
/10
Reviewed 7 week(s) ago
So far so good is very good... 👍🏻👍🏻👍🏻👍🏻👍🏻 ⭐⭐⭐⭐⭐
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Mr. Rachmat Y.S,
Thank you very much for your positive feedback and for giving Discovery Ancol a five star rating. We’re delighted to know that your stay with us was pleasant and enjoyable.
Your kind words truly motivate our team to continue providing the best service for all our guests. We look forward to welcoming you and your family back for another wonderful stay in the near future.
Warm regards,
Dadi Mulyadi
General Manager
at
anggara t.
Leisure
8.8
/10
Reviewed 7 week(s) ago
Friendly staff, good room service
See original
2 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Ms. Angara T., Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and our room service during your stay at Discovery Ancol. Your comments and appreciation are a driving force for us to continuously improve our service quality to provide the best possible experience to all our guests. We look forward to welcoming you back to Discovery Ancol in the future. Best regards, Dadi Mulyadi, General Manager
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a***d
8.5
/10
Reviewed 7 week(s) ago
ok for a staycation with family
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Accommodation's Reply
10 Oct 2025
Dear guest, Thank you for your positive review. We are delighted to know you enjoyed your staycation with us. We hope to welcome you back again soon. Best regards, Dadi Mulyadi, General Manager
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Discovery Ancol
Traveloka (5,224)
Other sources (55)
8.2
Very Good
From 5,224 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.3
Location
8.5
Service and Facilites
8.2
People often mention about Discovery Ancol
All
Family Friendly (159)
Staff Friendliness (156)
Room Space (149)
Hotel Area (146)
Bedroom (145)
Taste (144)
Ambiance (140)
Bathroom (137)
Surroundings (132)
Variety (132)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Discovery Ancol
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Staycation
10.0
/10
Reviewed 2 day(s) ago
Very suitable for family staycation
See original
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your review. We are delighted to know that our hotel is suitable for families. We look forward to welcoming you and your family back again for another wonderful experience. Best regards, Dadi Mulyadi, General Manager
See original
P***i
Staycation
9.1
/10
Reviewed 3 day(s) ago
The hotel staff is friendly, the rooms are clean, the taste and variety of food is standard.
See original
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your review. We are very pleased that our staff provided friendly service and the cleanliness of our rooms. Your feedback on the taste and variety of our food is highly appreciated and we will take this into consideration to improve the quality of our services in the future. Best regards, Dadi Mulyadi General Manager
See original
T***e
Staycation
10.0
/10
Reviewed 5 day(s) ago
Helpful... Good service... Easy. Recommended.
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Our Beloved Guest,
Thank you so much for your wonderful feedback. We’re glad you found our service helpful and easy. Your recommendation truly means a lot to us.
Warm regards,
Dadi Mulyadi
General Manager
Verified Traveler
Business
6.7
/10
Reviewed 1 week(s) ago
I thought if you stay there you could go in and out of Ancol for free, but turns out you still have to pay every time you exit and re-enter. They should notify customers about stuff like that so it’s clearer. The room felt dusty to me, because my allergy instantly acted up when I walked in. But the security guy was super friendly though.
Read More
Find this review helpful?
Accommodation's Reply
26 Nov 2025
Dear Our Beloved Guest,
Thank you very much for sharing your feedback.
We sincerely apologize for the inconvenience you experienced regarding the Ancol entrance policy. Complimentary re-entry is currently applicable only for guests who book directly with the hotel, and we understand how disappointing it can be when expectations differ. We appreciate your comment and will ensure that clearer information is provided to our guests prior to arrival.
We are also sorry to hear about the condition of the room and the discomfort caused by dust, especially considering your allergy. This is certainly not the standard we aim to deliver. We have shared your feedback with our housekeeping team for immediate follow-up and improvement.
At the same time, we are glad to know that our security staff left a positive impression with their friendly service.
Thank you once again for bringing these matters to our attention. We value your input and hope to have the opportunity to serve you better on your next visit. Please feel free to contact us directly should you need any assistance.
Best regards,
Dadi Mulyadi
General Manager
S***i
Staycation
8.5
/10
Reviewed 2 week(s) ago
facility kids friendly, very good hospitality by staff. and also spacious parking space
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Our Beloved Guest,
Thank you for sharing your review.
We are pleased to hear that our kid-friendly facilities, the hospitality provided by our staff, and the spacious parking area contributed to a comfortable stay.
We truly appreciate your feedback and look forward to welcoming you back on your next visit.
Best regards,
Dadi Mulyadi
General Manager
Yane
Staycation
10.0
/10
Reviewed 2 week(s) ago
Good, friendly staff, cold AC, varied food.
See original
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Ms. Yane, Thank you for your review. We sincerely appreciate the quality of our staff's service, the comfort of our rooms, and the variety of food we provided. We are very pleased that you enjoyed your stay with us. We look forward to welcoming you back again soon. Best regards, Dadi Mulyadi, General Manager
See original
CF
Chandra F. A.
9.4
/10
Reviewed 2 week(s) ago
Great hotel, excellent service, premium location. The restaurant offers a wide variety of food, and it's delicious. However, perhaps there should be a free entry into the Ancol area for guests staying at the hotel, or perhaps this already exists? I don't know. Perhaps it needs to be communicated to guests, or automatically granted via an app or something. 10/10 I would stay at Discovery again.
Read More
See original
1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Ms. Chandra F.A., Thank you for your comprehensive and positive review. We are delighted to hear that you were satisfied with the quality of our hotel, our service, our location and the variety and taste of our restaurants' food. Your feedback means a lot to us. Regarding access to the Ancol area, there are some restrictions. We will inform our guests more clearly through our front desk and other communication channels to avoid any confusion. We also appreciate your feedback on our automated communication and information sharing. We sincerely appreciate your trust and are pleased to hear that you are planning to return. We look forward to welcoming you back again. Sincerely, Dadi Mulyadi, General Manager
See original
RU
Rizki U. A.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The staff are all very friendly and smiley, very communicative and kind. The facilities are also excellent, and it's also kid-friendly. 👍
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2 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Mr. Rizky U.A., Thank you very much for your positive review. We are very pleased that you were impressed with our staff. They are friendly, communicative and provide excellent service. We are also glad to know that the facilities meet your needs and are child-friendly. This feedback means a lot to us and is an encouragement for us to continue improving the quality of our services. We look forward to welcoming you and your family back on your next visit. Best regards, Dadi Mulyadi, General Manager
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V***s
9.4
/10
Reviewed 4 week(s) ago
It's a shame... just to attend a wedding and stay at a hotel, you have to pay for the marina entrance ticket.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for your feedback. We understand the inconvenience you may have experienced regarding the Ancol entrance fee. Please be informed that the entrance fee is at the discretion of the Ancol management, not Discovery Hotel Ancol. However, we are committed to providing the best possible information and assistance to all guests to ensure a smooth and hassle-free arrival. We look forward to welcoming you back in the future for an even more enjoyable experience. Best regards, Dadi Mulyadi, General Manager
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ibnu n. p.
Leisure
6.7
/10
Reviewed 5 week(s) ago
The security, reception, and housekeeping staff were quite friendly. However, at breakfast, the team seemed to need more training. I simply asked for two boiled eggs for my child, and the staff said, "No boiled eggs, sir." Huh? In my entire life staying in hotels ranging from 2-star to 5-star, every time I asked for boiled eggs, they never came, they always said, "Yes, sir, please wait." Then, I immediately tried asking another staff member, "Yes, sir, please wait," and voila... 10 minutes later, the warm boiled eggs arrived. Strange.
I got room 258, but the window hit the wall. I complained, but the room was full. Even though this is part of the same family as Hotel Borobudur, honestly, it still feels like "family" at Hotel Borobudur, like a regular guest.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr. Ibn N.P., Thank you for taking the time and attention to detail in reviewing your stay. We apologize for any inconvenience caused, particularly regarding the breakfast service and room allocation, which did not meet your expectations. Your comments are of great concern to us, and we will be following up with immediate re-evaluation and training of our restaurant team to prevent similar incidents from occurring again. We understand your disappointment with the view from your room, and will endeavor to offer a better alternative on your next visit, subject to availability. We thank you once again for your valuable feedback and look forward to welcoming you back with improved service and a more satisfying experience. Sincerely, Dadi Mulyadi, General Manager
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Tiffany D. P.
7.0
/10
Reviewed 5 week(s) ago
I was a bit disappointed because I got a room with no view at all (no window). The shampoo was also empty and not refilled. At night, around 10:00 PM, the noise from downstairs was very clearly audible in the room. So overall, my family and I were not comfortable staying at this hotel :(
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Ms. Tiffany D.P., Thank you for your comments and suggestions. We apologize for any inconvenience you experienced during your stay, particularly regarding rooms with no view, unavailability of toiletries, and noise disturbances at night. This is certainly not the standard of service we intend to provide to our guests. Your comments are highly valuable for our assessment and future improvements. We look forward to welcoming you and your family back again for an even better stay experience. Best regards, Dadi Mulyadi, General Manager
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D***h
10.0
/10
Reviewed 5 week(s) ago
The rooms are spacious, the staff are friendly, the food is delicious, and it's very kid-friendly. My kids loved staying here.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are very glad that you and your family enjoyed your comfortable stay, our spacious rooms, the friendly service from our staff and the food we prepared. We are also pleased to hear that your children enjoyed the kid-friendly atmosphere at our hotel. We look forward to welcoming you back in the future. Best regards, Dadi Mulyadi, General Manager
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RP
Romel P.
Leisure
10.0
/10
Reviewed 5 week(s) ago
Stayed for 2 days to play at Dufan, Sea World, Samudra with a pleasant experience, the hotel staff was friendly and informative, the food was varied and delicious.
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Accommodation's Reply
31 Oct 2025
Dear Mr. Romel P., Thank you very much for your positive review. We are very pleased to hear that you were satisfied with your two-day stay and your visit to Dufan, Sea World and Samudra. We are also pleased to know that our staff were friendly and the variety of food made a good impression. We look forward to welcoming you back again on your next visit. Best regards, Dadi Mulyadi, General Manager
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Dian P. P.
8.5
/10
Reviewed 6 week(s) ago
Okay, basically it's suitable for families.
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Accommodation's Reply
31 Oct 2025
Dear Mr. Dian P.P., Thank you very much for your review. We are so glad that you and your family felt comfortable and at home during your stay at Discovery Ancol. We hope to welcome you back again soon. Best regards, Dadi Mulyadi, General Manager
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r***i
10.0
/10
Reviewed 6 week(s) ago
Friendly staff.. Clean rooms.. Next time I go to Ancol, I will stay there again.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for choosing Discovery Ancol and for your positive review. We are very glad that you were satisfied with our staff service and the cleanliness of our room. We sincerely hope to welcome you back on your next visit to Discovery Ancol. Best regards, Dadi Mulyadi, General Manager
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K***a
Staycation
8.8
/10
Reviewed 6 week(s) ago
The location is the best if you want to go to Dufan because it’s walking distance. There is a mini waterpark in the swimming pool and the swimming pool is big. Kids' facilities are great. There is some kind of food court and like a cafe, connected to the swimming pool area that sells some foods and drinks that are affordable for that kind of place. Nice staycation!
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Accommodation's Reply
31 Oct 2025
Dear Our Beloved Guest,
Thank you for sharing your positive feedback. We’re delighted to hear that you enjoyed your stay and appreciated our convenient location near Dufan, as well as our spacious swimming pool and children’s facilities. It’s also wonderful to know that you found our food court and café area enjoyable and reasonably priced. We truly value your kind words and look forward to welcoming you back for another pleasant staycation in the future.
Best regards,
Dadi Mulyadi
General Manager
TM
Teguh M.
Staycation
10.0
/10
Reviewed 6 week(s) ago
The hotel service is very satisfying, the rooms are neat and clean and the hotel breakfast is delicious.
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2 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear Mr. Tegus M., Thank you for your review and compliments. We are very glad that you were satisfied with our service, the comfort of our rooms and the quality of our breakfast at Discovery Ancol. Your positive feedback is a driving force for us to continue providing the best service to all our guests. We hope to welcome you back soon. Best regards, Dadi Mulyadi, General Manager
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Rachmat Y. S.
10.0
/10
Reviewed 7 week(s) ago
So far so good is very good... 👍🏻👍🏻👍🏻👍🏻👍🏻 ⭐⭐⭐⭐⭐
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Mr. Rachmat Y.S,
Thank you very much for your positive feedback and for giving Discovery Ancol a five star rating. We’re delighted to know that your stay with us was pleasant and enjoyable.
Your kind words truly motivate our team to continue providing the best service for all our guests. We look forward to welcoming you and your family back for another wonderful stay in the near future.
Warm regards,
Dadi Mulyadi
General Manager
at
anggara t.
Leisure
8.8
/10
Reviewed 7 week(s) ago
Friendly staff, good room service
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2 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Ms. Angara T., Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and our room service during your stay at Discovery Ancol. Your comments and appreciation are a driving force for us to continuously improve our service quality to provide the best possible experience to all our guests. We look forward to welcoming you back to Discovery Ancol in the future. Best regards, Dadi Mulyadi, General Manager
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a***d
8.5
/10
Reviewed 7 week(s) ago
ok for a staycation with family
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Accommodation's Reply
10 Oct 2025
Dear guest, Thank you for your positive review. We are delighted to know you enjoyed your staycation with us. We hope to welcome you back again soon. Best regards, Dadi Mulyadi, General Manager
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