Discovery Ancol

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8.2
/10
Very Good
7,330 reviews

What Guests Say About Their Stay

Family Friendly (348)
Staff Friendliness (330)
Room Space (330)
Hotel Area (316)

DWI P.

9.7
/ 10
Strategically located, close to the Transjakarta bus stop. The hotel staff is friendly and very helpful. Security is guaranteed, as every guest checks in with their belongings scanned, just like at an airport. Breakfast menus vary daily.
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Verified Traveler

10.0
/ 10
It's so much fun. Especially when I stay in the jumbo edition. There are kids' activities like bubble baths, cooking, and art. It's located inside Ancol. The restaurant, bar, and cafe are also affordable and quiet, so if you're too lazy to go out to eat, you can go there. The food is delicious and the portions are generous. If you want to order food online, you can use GrabFood to get free entry to Ancol for the driver.
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B***n

10.0
/ 10
It was a truly enjoyable experience staying here while exploring the Ancol attractions. Satisfied with the Ancol attractions, coupled with the excellent service provided by this hotel, my family and I are eager to return again. Thank you to all the hotel staff.
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y***i

10.0
/ 10
Have stayed here several times, always satisfied and enjoyable, not only for adults but also for the children 🫶
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Dewi A.

10.0
/ 10
Very recommended hotel at Ancol. Everything is very good and nice. Thank you
In the Area
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Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Discovery Ancol is located in area / city Ancol. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Discovery Ancol

Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
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Lobby Discovery Ancol
Lobby 2 Discovery Ancol

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Location


Discovery Ancol is located in area / city Ancol.

About Discovery Ancol

Amid the hustle and bustle of Jakarta, Discovery Hotel Ancol stands as a premium accommodation offering comfort and tranquility for an unforgettable stay. Located just steps away from the beach and Dunia Fantasi (Dufan), it’s an ideal destination for both leisure and business travelers.

Discovery Hotel Ancol is a 4-star hotel that offers excellent service with a wide range of modern, high-quality facilities. The property features 257 rooms and well-equipped business meeting spaces.

Located in the Ancol area, this hotel is not only perfect for a relaxing vacation, but also ideal for banquets or business meetings. The staff at Discovery Ancol are proficient in English and Indonesian, making communication easy and convenient for both local and international guests.

Each room at Discovery Hotel Ancol Jakarta is artistically and modernly designed. Guests can choose from various room types: Superior, Premier, Junior Suite, Deluxe Suite, Grand Premier Suite, Executive Suite, Discovery Suite, and the largest and most luxurious option—the Presidential Suite.

All rooms are equipped with exclusive mattresses and pillows, ensuring a restful and comfortable night's sleep. Guests can also enjoy free Wi-Fi access, allowing them to stay connected at all times.

The in-room amenities are designed to provide a memorable experience. Each room features air conditioning, a safety deposit box, refrigerator, work desk with stationery, minibar, tea/coffee maker, telephone, newspaper, and a flat-screen TV with international channels. The bathroom includes slippers, complimentary toiletries, hot and cold shower, and a hairdryer.

Discovery Hotel Ancol also offers three distinct dining venues for a delightful culinary experience. At Kemang Resto, you can savor the best of traditional Betawi dishes while enjoying views of Dufan. Light snacks and refreshing drinks are also available at Lobi Lobi Lounge, which is open 24 hours a day.

Other facilities include an outdoor swimming pool, fitness center, wellness center, and spa. The hotel also provides an airport shuttle service, so you won’t need to worry about transportation to or from the airport.

Located in the heart of Taman Impian Jaya Ancol, the hotel boasts a strategic location—close to many tourist attractions, shopping centers, and public facilities. Dufan is only 100 meters away. You can also take your family to explore the wonders of the underwater world at Seaworld Indonesia, just 1.3 km away. Or, visit the Jakarta History Museum (only 2.2 km away) to introduce your children to Indonesia’s rich culture and heritage.

A visit to Jakarta wouldn’t be complete without a trip to the National Monument (Monas), just 5.5 km from the hotel. Other notable landmarks such as Istiqlal Mosque, the National Museum, Bundaran HI, and Tanah Abang Market are all located within a 7 km radius.

With its complete, modern, and premium facilities, combined with a prime location, Discovery Hotel Ancol is the perfect choice for your leisure or business trip.

All facilities in Discovery Ancol

Entertainment Facility Discovery Ancol
Entertainment Facility
Common Space Discovery Ancol
Common Space
Lobby Discovery Ancol
Lobby
Accommodation Services Discovery Ancol
Accommodation Services
Exterior Discovery Ancol
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Business Facilities

  • Business center
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Shops

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Kids club

Transportation

  • Area shuttle

Food and Drinks

  • Breakfast

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Discovery Ancol

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Children Policy : Children below 6 year are free to stay with existing bed. Additional breakfast for children 6 year to 11 year will apply 50% from adult breakfast price

Extra Breakfast

Accommodation charges IDR 217,800/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Discovery Ancol
257
Number of floors in Discovery Ancol
9
Another facilities in Discovery Ancol
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Discovery Ancol

What are available facilities at Discovery Ancol?
There are top facilites at Discovery Ancol such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Discovery Ancol?
The standard check-in time at Discovery Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Discovery Ancol provide breakfast?
Yes, Discovery Ancol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Discovery Ancol
Discovery Ancol has a 4.0-star rating.
How many floors does Discovery Ancol have?
Discovery Ancol has 9.
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More Reviews from Other Guests in Discovery Ancol

Overall Ratings & Reviews Discovery Ancol

Traveloka (7,272)
Other sources (58)
8.3
Very Good
From 7,272 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.2

People often mention about Discovery Ancol
All
Family Friendly (255)
Staff Friendliness (238)
Room Space (224)
Bedroom (224)
Hotel Area (218)
Taste (216)
Variety (213)
Bathroom (210)
Ambiance (209)
Surroundings (201)
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Traveler Reviews Discovery Ancol

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The location is great, so far so good, and it's kid-friendly. I stayed here yesterday during the jumbo theme, and the kids were really happy.
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Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Thank you very much for your review and for choosing Discovery Uncall as your guest. We are delighted to hear that our excellent location, comfortable atmosphere, and Jumbo World experience provided you with a fun and enjoyable experience, especially for the children. Their happiness is our happiness too. We hope to welcome you and your family back to Discovery Uncall again in the future. Sincerely, Frith Siahan, General Manager
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Depy p.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 day(s) ago
Good facilities, good service.
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Accommodation's Reply
14 Aug 2026
Dear Mr. Depi, Thank you for taking the time to share your experience staying at Discovery Uncall. We are delighted to hear that our facilities met your needs and that our team's service helped you feel comfortable throughout your stay. Your feedback encourages us to continue striving to maintain the quality of our facilities and provide friendly and professional service. We hope to welcome you back to Discovery Uncall again for an even more memorable stay. Sincerely, Frith Siahan, General Manager
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Dimas P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
Loved staying here, the hotel is really kid friendly There are lots of activities for kids, it's not enough to just stay overnight, next time I'll try staying longer
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Accommodation's Reply
14 Aug 2026
Dear Mr. Dimas, Thank you for sharing your wonderful experience during your stay at Discovery Uncall. We are delighted to hear that the hotel's family-friendly atmosphere and children's activities enriched your time with your family. We hope that on your next visit, you will have the opportunity to stay longer and enjoy all the facilities and fun experiences we offer. We look forward to welcoming you and your family back to Discovery Uncall to create even more memorable moments. Sincerely, Frith Siahan, General Manager
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DWI P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Strategically located, close to the Transjakarta bus stop. The hotel staff is friendly and very helpful. Security is guaranteed, as every guest checks in with their belongings scanned, just like at an airport. Breakfast menus vary daily.
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2 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Mr. Dwy, Thank you for your review of Discovery Uncol. We greatly appreciate your positive comments regarding the excellent location, service, and the responsiveness of our team in assisting all guests. We are also pleased to hear that the safety measures and varied breakfast menu contributed to your comfort during your stay. We hope this experience was a memorable part of your stay. We look forward to welcoming you back to Discovery Uncol with even better service. Sincerely, Frith Siahan, General Manager
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t***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 day(s) ago
It's not bad, but the toilet has lots of stains on the sink, like an old hotel.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Thank you for taking the time to provide us with your review and feedback. We apologize for the condition of the washbasin and toilet you encountered during your stay. The cleanliness and condition of our in-room amenities are important to us, and we will follow up on this feedback with the relevant team to ensure these areas receive better maintenance and care. We look forward to welcoming you back to Discovery Uncall again for a more comfortable and memorable stay. Sincerely, Frith Siahan, General Manager
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Fast check-in process. Clean and spacious rooms, fully equipped.
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Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Discovery Uncall. We are delighted to hear that the quick and smooth check-in process, along with the clean and spacious room, made your stay comfortable. We are glad that the in-room amenities met your needs. Your compliments motivate our entire team to strive to provide the best service and the most comfortable accommodations for all our guests. We hope to welcome you back to Discovery Uncall on your next visit. See you soon! Sincerely, Frith Siahan, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
It's so much fun. Especially when I stay in the jumbo edition. There are kids' activities like bubble baths, cooking, and art. It's located inside Ancol. The restaurant, bar, and cafe are also affordable and quiet, so if you're too lazy to go out to eat, you can go there. The food is delicious and the portions are generous. If you want to order food online, you can use GrabFood to get free entry to Ancol for the driver.
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Uncall. We are delighted to hear that the fun at Jumbo World at Discovery Uncall enriched your family vacation, especially the children's activities such as bubble baths, cooking classes, and arts activities. We are pleased to hear that our restaurants, bars, and cafes offered comfortable accommodations, delicious menus, and satisfying meals. Thank you for your feedback, and we hope your next visit to Discovery Uncall will be even more enjoyable. See you soon! Sincerely, Frith Siahan, General Manager
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KOMPOL
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 week(s) ago
Some staff are rude, some are usually in orange clothes at the swimming pool.
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Accommodation's Reply
10 Aug 2026
Dear Mr. Janvar, Thank you for taking the time to share your experience during your stay at Discovery Uncall. We apologize for the inconvenience you experienced regarding the behavior of one of our staff members in the pool area. We greatly appreciate your feedback and will use it as a basis for evaluation by the relevant team to ensure that all guests receive friendly, courteous, and professional service without exception. We hope you will give us the opportunity to improve your experience and welcome you back with even better service next time. Sincerely, Frith Siahan, General Manager
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B***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a truly enjoyable experience staying here while exploring the Ancol attractions. Satisfied with the Ancol attractions, coupled with the excellent service provided by this hotel, my family and I are eager to return again. Thank you to all the hotel staff.
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1 people find it helpful
Accommodation's Reply
10 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Ancol. We are delighted to hear that your and your family's enjoyment of Ancol's attractions was further enhanced by the excellent service from our team. Your compliments on our entire staff motivate us to continue providing the best possible hospitality, care, and service to all our guests. Knowing that you and your family wish to return with us again is deeply meaningful to us. We look forward to welcoming you and your family back to Discovery Ancol and creating even more memorable experiences on your next visit. Sincerely, Frith Siahan, General Manager
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was very friendly, the service was good, the rooms were spacious and well-equipped. However, the floor was a bit unclean. The swimming pool was spacious and clean. The breakfast menu was extensive and quite tasty.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Discovery Hotel Ancol. We are delighted to hear that you enjoyed your stay with our friendly staff, excellent service, spacious and well-appointed rooms, the swimming pool, and the varied breakfast menu. Your positive feedback motivates us to continue providing you with a pleasant stay. However, we regret that the cleanliness of your room's floors did not meet your expectations. We have forwarded your feedback to our housekeeping team for evaluation and follow-up to ensure our cleanliness standards are always maintained. Thank you for your trust. We look forward to welcoming you back and providing you with an even better stay at Discovery Hotel Ancol. Sincerely, Frith Siahan, General Manager
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J***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was very cool, comfortable. The staff in the playground and pool area were very friendly, very friendly and made us comfortable. Very kid-friendly of course. I was just a bit annoyed when at breakfast our cutlery wasn't on the table, so I asked the female staff at the rice and side dish stand. Then I was passed around, asking here and there, even being told to ask the greeting staff at the front. But luckily there was one male staff member who took the initiative directly without further ado. Maybe the male staff are more experienced and more mature. Take it as a learning experience. Overall, it's okay. Will come here again in the future.
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Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Hotel Ancol. We are delighted to hear that you enjoyed the cool comfort of your room and the friendliness of our staff in the playground and pool area. It is a pleasure to know that you and your family enjoyed the child-friendly atmosphere. We also apologize for the inconvenience you experienced during breakfast regarding the shortage of cutlery. Your feedback is very important to us and will be incorporated into our evaluations to improve the coordination and responsiveness of our team, ensuring all guests receive timely assistance. Thank you for appreciating our staff's prompt assistance. We greatly appreciate your feedback, which will be used to further improve the quality of our service. We are very grateful for your trust and pleased to know that you plan to return. We look forward to welcoming you and your family back for an even better experience at Discovery Hotel Ancol. Sincerely, Frith Siahan, General Manager
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y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Have stayed here several times, always satisfied and enjoyable, not only for adults but also for the children 🫶
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Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Thank you for choosing Discovery Uncol as your travel companion and for your continued trust in our services. We are delighted to hear that each stay has been a memorable experience for you and your family, including the children. Such reviews motivate us to continue providing the best possible experience for all our guests. We look forward to welcoming you and your family back to Discovery Uncol again. Sincerely, Frith Siahan, General Manager
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ryo n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Overall, the service was good, but the bathroom cleanliness could be improved. When I checked in, the bathroom smelled of urine, and the TV was an old model and small, not a smart TV. This could be improved in the future.
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Accommodation's Reply
04 Aug 2026
Dear Mr. Ryo, Thank you for taking the time to share your experience with us. We are pleased to hear that you were satisfied with our overall service. We apologize for the uncomfortable bathroom conditions upon your arrival. We understand that cleanliness is a crucial aspect of your stay, and we are saddened that it did not meet your expectations. We have followed up on your feedback with the relevant department head to assess and prioritize ensuring that our cleanliness standards are always maintained. Additionally, we appreciate your feedback regarding the in-room television facilities. We commend your suggestion and will take it into consideration to improve the quality of our amenities and comfort for all our guests. We appreciate your trust and hope to welcome you back to Discovery Hotel Ancol to provide you with an even more comfortable and memorable stay. Sincerely, Frith Siahan, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fun and effective on the heart.. Wee
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Hotel Ancol. We are delighted to hear that your stay was pleasant and memorable. Such reviews are an encouragement to our entire team to continue providing the best possible service. We hope to welcome you back to Discovery Hotel Ancol soon and provide you with even more memorable moments on your next stay. Sincerely, Frith Siahan, General Manager
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I Nyoman S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
suitable and stable, satisfactory service, friendly staff and complete equipment
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Accommodation's Reply
01 Aug 2026
Dear Mr. Komang, Thank you for choosing Discovery Hotel Ancol as your accommodation during your visit, and thank you for taking the time to write a review. We are delighted to hear that your stay met your expectations. We are pleased to hear that our service, the friendliness of our staff, and the facilities we provided made your stay comfortable. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you again to Discovery Hotel Ancol, whether for business or leisure. Sincerely, Frith Siahan, General Manager
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Andhika
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel met expectations and was luxurious. The staff were kind, friendly, and helpful. The facilities are complete, making it suitable for families. The entrance is located in the Ancol Beach area. My suggestion is that the Ancol access fee should be free, as we'll be staying at a hotel in the Ancol area. Thank you.
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2 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear Ms. Anthika, Thank you for taking the time to share your experience at Discovery Hotel Ancol. We are delighted to hear that our hotel met your expectations and that you were impressed with the service from our team, the comprehensive facilities, and the warm and comfortable atmosphere perfect for a family vacation. Such reviews encourage us to continue striving to provide the best possible experience for all our guests. Thank you also for your feedback regarding the Ancol access fee. We understand your desire for greater convenience and we greatly appreciate this suggestion. We will take it into consideration and forward it to the relevant department for future evaluation. We look forward to welcoming you and your family back to Discovery Hotel Ancol for an even better stay. Sincerely, Frith Siahan, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
We came around 1:00 PM to register and if possible for an early check-in. We were told by the receptionist that we would be contacted if the room was available. However, we came back around 4:00 PM and there was a long queue at the receptionist. It turns out we had to register again from the beginning. We are disappointed to find out that our initial registration was not processed at all.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your check-in process. We understand how frustrating it must have been to arrive early, complete the initial registration, and then have to repeat the entire process after returning, especially while facing a long queue at the Front Desk. This is certainly not the seamless arrival experience we strive to provide. Please rest assured that your feedback has been shared with our Front Office team for immediate evaluation. We will review our early check-in registration and communication procedures to ensure that similar situations can be prevented in the future and that guests receive clearer updates regarding their room status. We truly appreciate your patience and valuable feedback, as it helps us improve our service. We hope to have the opportunity to welcome you back to Discovery Ancol Hotel and provide you with the smooth and enjoyable stay you rightfully expect. Warm regards, Frieth Siahaan General Manager
t***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
A few words of advice for the staff and security guards: if guests want to take photos, they should offer before they ask or call. It's a shame I had to search and call repeatedly for photos, even though photos uploaded by guests would be powerful and free marketing for the hotel. The lobby is very nice, the swimming pool is also nice, but the rooms don't match the luxurious facilities. The rooms have no carpet at all, so they are very cold and sticky to the touch. The bedcovers are starting to wear out. I think the hotel rooms need to be updated first, since guests stay in the rooms, not the lobby.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you so much for sharing your valuable experience and feedback. We are delighted to hear that you enjoyed the lobby design and pool facilities. However, we regret that the condition of your room and the service did not meet your expectations. Your compliments to the staff and security team for enthusiastically taking photos for you are invaluable to us. We recognize that every moment we share with our guests is a way for us to show our gratitude and is an important part of the hotel's promotional activities. We will share your feedback with all staff and strive to respond more quickly and efficiently to improve the quality of our service. We understand your concerns regarding the condition of the room, such as the uncomfortable flooring, the need for a change of linens, and the need for improvements to the in-room amenities. We will forward these comments to the relevant departments and incorporate them into our assessment and planning for amenities improvements, just as we are committed to improving the quality of our common areas. We will do our best to provide you with the best possible room experience. Thank you again for your valuable feedback. We will do our utmost to ensure you have a comfortable and memorable stay at Angkor Discovery Hotel in the future. Thank you, Sincerely, Preet Sheehan, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel Classic, reception service needs to be improved, to be friendlier.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your review of your stay at Discovery Hotel Ancol. We are delighted to hear that you had a positive experience with our hotel and apologize if the service from our front desk team did not meet your expectations. We have noted your feedback regarding the unfriendly service of the front desk staff and will use it to evaluate and advise our team in order to provide even more friendly, warm, and professional service to all guests. Thank you for your valuable feedback. We hope to welcome you back to Discovery Hotel Ancol again and provide you with an even better experience on your next stay. Sincerely, Frith Siahan, General Manager
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Devi O. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very nice hotel, service is also very good.
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Accommodation's Reply
27 Jul 2026
Dear Mr. Davy, Thank you for your review and compliments on Discovery Hotel Ancol. We are delighted to hear that you enjoyed your stay with us and were satisfied with the quality of service our team provided. Such positive reviews are a great encouragement to all our staff to continue providing the best possible service to all guests. We appreciate your trust in choosing Discovery Hotel Ancol and we hope to welcome you back in the future for another memorable or even better stay. Sincerely, Frith Siahan, General Manager
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Lobby 4 Discovery Ancol

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Discovery Ancol

Traveloka (7,272)
Other sources (58)
8.3
Very Good
From 7,272 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.2

People often mention about Discovery Ancol
All
Family Friendly (255)
Staff Friendliness (238)
Room Space (224)
Bedroom (224)
Hotel Area (218)
Taste (216)
Variety (213)
Bathroom (210)
Ambiance (209)
Surroundings (201)
Sort by
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Traveler Reviews Discovery Ancol

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40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The location is great, so far so good, and it's kid-friendly. I stayed here yesterday during the jumbo theme, and the kids were really happy.
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Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Thank you very much for your review and for choosing Discovery Uncall as your guest. We are delighted to hear that our excellent location, comfortable atmosphere, and Jumbo World experience provided you with a fun and enjoyable experience, especially for the children. Their happiness is our happiness too. We hope to welcome you and your family back to Discovery Uncall again in the future. Sincerely, Frith Siahan, General Manager
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Depy p.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 day(s) ago
Good facilities, good service.
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Accommodation's Reply
14 Aug 2026
Dear Mr. Depi, Thank you for taking the time to share your experience staying at Discovery Uncall. We are delighted to hear that our facilities met your needs and that our team's service helped you feel comfortable throughout your stay. Your feedback encourages us to continue striving to maintain the quality of our facilities and provide friendly and professional service. We hope to welcome you back to Discovery Uncall again for an even more memorable stay. Sincerely, Frith Siahan, General Manager
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Dimas P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
Loved staying here, the hotel is really kid friendly There are lots of activities for kids, it's not enough to just stay overnight, next time I'll try staying longer
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Accommodation's Reply
14 Aug 2026
Dear Mr. Dimas, Thank you for sharing your wonderful experience during your stay at Discovery Uncall. We are delighted to hear that the hotel's family-friendly atmosphere and children's activities enriched your time with your family. We hope that on your next visit, you will have the opportunity to stay longer and enjoy all the facilities and fun experiences we offer. We look forward to welcoming you and your family back to Discovery Uncall to create even more memorable moments. Sincerely, Frith Siahan, General Manager
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DWI P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Strategically located, close to the Transjakarta bus stop. The hotel staff is friendly and very helpful. Security is guaranteed, as every guest checks in with their belongings scanned, just like at an airport. Breakfast menus vary daily.
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2 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Mr. Dwy, Thank you for your review of Discovery Uncol. We greatly appreciate your positive comments regarding the excellent location, service, and the responsiveness of our team in assisting all guests. We are also pleased to hear that the safety measures and varied breakfast menu contributed to your comfort during your stay. We hope this experience was a memorable part of your stay. We look forward to welcoming you back to Discovery Uncol with even better service. Sincerely, Frith Siahan, General Manager
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t***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 day(s) ago
It's not bad, but the toilet has lots of stains on the sink, like an old hotel.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Thank you for taking the time to provide us with your review and feedback. We apologize for the condition of the washbasin and toilet you encountered during your stay. The cleanliness and condition of our in-room amenities are important to us, and we will follow up on this feedback with the relevant team to ensure these areas receive better maintenance and care. We look forward to welcoming you back to Discovery Uncall again for a more comfortable and memorable stay. Sincerely, Frith Siahan, General Manager
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Fast check-in process. Clean and spacious rooms, fully equipped.
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Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Discovery Uncall. We are delighted to hear that the quick and smooth check-in process, along with the clean and spacious room, made your stay comfortable. We are glad that the in-room amenities met your needs. Your compliments motivate our entire team to strive to provide the best service and the most comfortable accommodations for all our guests. We hope to welcome you back to Discovery Uncall on your next visit. See you soon! Sincerely, Frith Siahan, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
It's so much fun. Especially when I stay in the jumbo edition. There are kids' activities like bubble baths, cooking, and art. It's located inside Ancol. The restaurant, bar, and cafe are also affordable and quiet, so if you're too lazy to go out to eat, you can go there. The food is delicious and the portions are generous. If you want to order food online, you can use GrabFood to get free entry to Ancol for the driver.
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Uncall. We are delighted to hear that the fun at Jumbo World at Discovery Uncall enriched your family vacation, especially the children's activities such as bubble baths, cooking classes, and arts activities. We are pleased to hear that our restaurants, bars, and cafes offered comfortable accommodations, delicious menus, and satisfying meals. Thank you for your feedback, and we hope your next visit to Discovery Uncall will be even more enjoyable. See you soon! Sincerely, Frith Siahan, General Manager
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KOMPOL
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 week(s) ago
Some staff are rude, some are usually in orange clothes at the swimming pool.
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Accommodation's Reply
10 Aug 2026
Dear Mr. Janvar, Thank you for taking the time to share your experience during your stay at Discovery Uncall. We apologize for the inconvenience you experienced regarding the behavior of one of our staff members in the pool area. We greatly appreciate your feedback and will use it as a basis for evaluation by the relevant team to ensure that all guests receive friendly, courteous, and professional service without exception. We hope you will give us the opportunity to improve your experience and welcome you back with even better service next time. Sincerely, Frith Siahan, General Manager
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B***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a truly enjoyable experience staying here while exploring the Ancol attractions. Satisfied with the Ancol attractions, coupled with the excellent service provided by this hotel, my family and I are eager to return again. Thank you to all the hotel staff.
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1 people find it helpful
Accommodation's Reply
10 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Ancol. We are delighted to hear that your and your family's enjoyment of Ancol's attractions was further enhanced by the excellent service from our team. Your compliments on our entire staff motivate us to continue providing the best possible hospitality, care, and service to all our guests. Knowing that you and your family wish to return with us again is deeply meaningful to us. We look forward to welcoming you and your family back to Discovery Ancol and creating even more memorable experiences on your next visit. Sincerely, Frith Siahan, General Manager
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was very friendly, the service was good, the rooms were spacious and well-equipped. However, the floor was a bit unclean. The swimming pool was spacious and clean. The breakfast menu was extensive and quite tasty.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Discovery Hotel Ancol. We are delighted to hear that you enjoyed your stay with our friendly staff, excellent service, spacious and well-appointed rooms, the swimming pool, and the varied breakfast menu. Your positive feedback motivates us to continue providing you with a pleasant stay. However, we regret that the cleanliness of your room's floors did not meet your expectations. We have forwarded your feedback to our housekeeping team for evaluation and follow-up to ensure our cleanliness standards are always maintained. Thank you for your trust. We look forward to welcoming you back and providing you with an even better stay at Discovery Hotel Ancol. Sincerely, Frith Siahan, General Manager
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J***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was very cool, comfortable. The staff in the playground and pool area were very friendly, very friendly and made us comfortable. Very kid-friendly of course. I was just a bit annoyed when at breakfast our cutlery wasn't on the table, so I asked the female staff at the rice and side dish stand. Then I was passed around, asking here and there, even being told to ask the greeting staff at the front. But luckily there was one male staff member who took the initiative directly without further ado. Maybe the male staff are more experienced and more mature. Take it as a learning experience. Overall, it's okay. Will come here again in the future.
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Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Hotel Ancol. We are delighted to hear that you enjoyed the cool comfort of your room and the friendliness of our staff in the playground and pool area. It is a pleasure to know that you and your family enjoyed the child-friendly atmosphere. We also apologize for the inconvenience you experienced during breakfast regarding the shortage of cutlery. Your feedback is very important to us and will be incorporated into our evaluations to improve the coordination and responsiveness of our team, ensuring all guests receive timely assistance. Thank you for appreciating our staff's prompt assistance. We greatly appreciate your feedback, which will be used to further improve the quality of our service. We are very grateful for your trust and pleased to know that you plan to return. We look forward to welcoming you and your family back for an even better experience at Discovery Hotel Ancol. Sincerely, Frith Siahan, General Manager
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y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Have stayed here several times, always satisfied and enjoyable, not only for adults but also for the children 🫶
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Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Thank you for choosing Discovery Uncol as your travel companion and for your continued trust in our services. We are delighted to hear that each stay has been a memorable experience for you and your family, including the children. Such reviews motivate us to continue providing the best possible experience for all our guests. We look forward to welcoming you and your family back to Discovery Uncol again. Sincerely, Frith Siahan, General Manager
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ryo n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Overall, the service was good, but the bathroom cleanliness could be improved. When I checked in, the bathroom smelled of urine, and the TV was an old model and small, not a smart TV. This could be improved in the future.
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Accommodation's Reply
04 Aug 2026
Dear Mr. Ryo, Thank you for taking the time to share your experience with us. We are pleased to hear that you were satisfied with our overall service. We apologize for the uncomfortable bathroom conditions upon your arrival. We understand that cleanliness is a crucial aspect of your stay, and we are saddened that it did not meet your expectations. We have followed up on your feedback with the relevant department head to assess and prioritize ensuring that our cleanliness standards are always maintained. Additionally, we appreciate your feedback regarding the in-room television facilities. We commend your suggestion and will take it into consideration to improve the quality of our amenities and comfort for all our guests. We appreciate your trust and hope to welcome you back to Discovery Hotel Ancol to provide you with an even more comfortable and memorable stay. Sincerely, Frith Siahan, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fun and effective on the heart.. Wee
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Hotel Ancol. We are delighted to hear that your stay was pleasant and memorable. Such reviews are an encouragement to our entire team to continue providing the best possible service. We hope to welcome you back to Discovery Hotel Ancol soon and provide you with even more memorable moments on your next stay. Sincerely, Frith Siahan, General Manager
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I Nyoman S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
suitable and stable, satisfactory service, friendly staff and complete equipment
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Accommodation's Reply
01 Aug 2026
Dear Mr. Komang, Thank you for choosing Discovery Hotel Ancol as your accommodation during your visit, and thank you for taking the time to write a review. We are delighted to hear that your stay met your expectations. We are pleased to hear that our service, the friendliness of our staff, and the facilities we provided made your stay comfortable. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you again to Discovery Hotel Ancol, whether for business or leisure. Sincerely, Frith Siahan, General Manager
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Andhika
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel met expectations and was luxurious. The staff were kind, friendly, and helpful. The facilities are complete, making it suitable for families. The entrance is located in the Ancol Beach area. My suggestion is that the Ancol access fee should be free, as we'll be staying at a hotel in the Ancol area. Thank you.
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2 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear Ms. Anthika, Thank you for taking the time to share your experience at Discovery Hotel Ancol. We are delighted to hear that our hotel met your expectations and that you were impressed with the service from our team, the comprehensive facilities, and the warm and comfortable atmosphere perfect for a family vacation. Such reviews encourage us to continue striving to provide the best possible experience for all our guests. Thank you also for your feedback regarding the Ancol access fee. We understand your desire for greater convenience and we greatly appreciate this suggestion. We will take it into consideration and forward it to the relevant department for future evaluation. We look forward to welcoming you and your family back to Discovery Hotel Ancol for an even better stay. Sincerely, Frith Siahan, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
We came around 1:00 PM to register and if possible for an early check-in. We were told by the receptionist that we would be contacted if the room was available. However, we came back around 4:00 PM and there was a long queue at the receptionist. It turns out we had to register again from the beginning. We are disappointed to find out that our initial registration was not processed at all.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your check-in process. We understand how frustrating it must have been to arrive early, complete the initial registration, and then have to repeat the entire process after returning, especially while facing a long queue at the Front Desk. This is certainly not the seamless arrival experience we strive to provide. Please rest assured that your feedback has been shared with our Front Office team for immediate evaluation. We will review our early check-in registration and communication procedures to ensure that similar situations can be prevented in the future and that guests receive clearer updates regarding their room status. We truly appreciate your patience and valuable feedback, as it helps us improve our service. We hope to have the opportunity to welcome you back to Discovery Ancol Hotel and provide you with the smooth and enjoyable stay you rightfully expect. Warm regards, Frieth Siahaan General Manager
t***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
A few words of advice for the staff and security guards: if guests want to take photos, they should offer before they ask or call. It's a shame I had to search and call repeatedly for photos, even though photos uploaded by guests would be powerful and free marketing for the hotel. The lobby is very nice, the swimming pool is also nice, but the rooms don't match the luxurious facilities. The rooms have no carpet at all, so they are very cold and sticky to the touch. The bedcovers are starting to wear out. I think the hotel rooms need to be updated first, since guests stay in the rooms, not the lobby.
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1 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you so much for sharing your valuable experience and feedback. We are delighted to hear that you enjoyed the lobby design and pool facilities. However, we regret that the condition of your room and the service did not meet your expectations. Your compliments to the staff and security team for enthusiastically taking photos for you are invaluable to us. We recognize that every moment we share with our guests is a way for us to show our gratitude and is an important part of the hotel's promotional activities. We will share your feedback with all staff and strive to respond more quickly and efficiently to improve the quality of our service. We understand your concerns regarding the condition of the room, such as the uncomfortable flooring, the need for a change of linens, and the need for improvements to the in-room amenities. We will forward these comments to the relevant departments and incorporate them into our assessment and planning for amenities improvements, just as we are committed to improving the quality of our common areas. We will do our best to provide you with the best possible room experience. Thank you again for your valuable feedback. We will do our utmost to ensure you have a comfortable and memorable stay at Angkor Discovery Hotel in the future. Thank you, Sincerely, Preet Sheehan, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel Classic, reception service needs to be improved, to be friendlier.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your review of your stay at Discovery Hotel Ancol. We are delighted to hear that you had a positive experience with our hotel and apologize if the service from our front desk team did not meet your expectations. We have noted your feedback regarding the unfriendly service of the front desk staff and will use it to evaluate and advise our team in order to provide even more friendly, warm, and professional service to all guests. Thank you for your valuable feedback. We hope to welcome you back to Discovery Hotel Ancol again and provide you with an even better experience on your next stay. Sincerely, Frith Siahan, General Manager
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Devi O. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very nice hotel, service is also very good.
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Accommodation's Reply
27 Jul 2026
Dear Mr. Davy, Thank you for your review and compliments on Discovery Hotel Ancol. We are delighted to hear that you enjoyed your stay with us and were satisfied with the quality of service our team provided. Such positive reviews are a great encouragement to all our staff to continue providing the best possible service to all guests. We appreciate your trust in choosing Discovery Hotel Ancol and we hope to welcome you back in the future for another memorable or even better stay. Sincerely, Frith Siahan, General Manager
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Number of reviews per page
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40