Dear Valued Guest, Thank you for taking the time to provide feedback regarding your stay at Discovery Hotel Ancol. We apologize for the inconvenience you experienced regarding the air conditioning in your room not being cool enough and the low water pressure in the toilet. We will forward this feedback to our engineering team for investigation and follow-up to ensure that all in-room amenities are functioning correctly and providing comfort to our guests. Thank you for your interest and feedback. We look forward to welcoming you back again for an even more comfortable and memorable stay. Sincerely, Doni Vijaya, Acting General Manager

Dear Mr. Rezeki, Thank you for taking the time to share your experience staying at Discovery Hotel. We are delighted to hear that you enjoyed our breakfast, felt comfortable with the spacious parking, and received friendly service from our team. Your compliments mean a lot to us and motivate us to strive to provide the best service to all our guests. We hope to welcome you back to Discovery Hotel again. Sincerely, Doni Vijaya, Acting General Manager

Dear Valued Guest, Thank you so much for your positive review and feedback about Discovery Uncol. We are delighted to hear that you enjoyed the cleanliness of the hotel and the friendly service from our entire team. We are especially pleased to know that Discovery Uncol is a suitable choice for your family and children's vacation. Family satisfaction and comfort are among our top priorities in providing a memorable stay experience. Thank you for your trust. We look forward to welcoming you and your family back to Discovery Uncol again for an even more memorable experience. Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that the warm welcome and prompt service from our team provided a memorable experience during your stay at Discovery Uncall. Such compliments motivate our entire team to continue striving to provide the best possible service to all our guests. We hope to welcome you back to Discovery Uncall again. Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for choosing Discovery Uncol once again and for trusting us to take care of your vacation. We are delighted to hear that you and your children enjoyed your stay. Hearing that our facilities and activities kept the children entertained and engaged throughout their time at the hotel is a great pleasure for us. Thank you for your continued support and kind wishes for Discovery Uncol. We hope your future visits will bring you and your family more memorable experiences. We look forward to seeing you again at Discovery Uncol! Sincerely, Frith Siahan, General Manager

Dear Mr. Siti, Thank you for choosing Discovery Uncall and for taking the time to share your stay experience. We are delighted to hear that Discovery Uncall was a comfortable and enjoyable place for your children. We hope your stay with your family was a memorable one. We look forward to welcoming you and your family back to Discovery Uncall again. Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for choosing Discovery Uncol for your first stay and thank you for sharing your experience and photos with us. We are delighted that you were impressed with the diverse dining options, comfortable rooms, and friendly service from our team. Your compliments motivate us to continue providing the best possible experience for all our guests. We hope this first stay was a memorable one, and we look forward to welcoming you back to Discovery Uncol on your next vacation. Sincerely, Frith Siahan, General Manager

Dear Customer, we sincerely thank you for sharing that you had a wonderful time at Discovery Ankor. We are also very happy to hear that you enjoyed a relaxing vacation filled with happy memories. We also gratefully enjoyed looking at the photos you sent. Seeing these pictures capturing your precious moments made the experience even more meaningful. We look forward to seeing you again at Discovery Ankor for your next vacation. Thank you. Sincerely, Preet Siahan, General Manager

Dear Ms. Ninta, Thank you so much for choosing Discovery Uncol as your accommodation while cheering on your friend at the bowling competition, and thank you for taking the time to share your experience. We are delighted to hear that our convenient location, easily accessible by TransJakarta bus and close to various restaurants around the beach, made your stay comfortable. We especially appreciate your appreciation for the friendliness and courtesy of all our staff. We are pleased to know that facilities such as the swimming pool and fitness center met your needs during your stay, and that you enjoyed our breakfast. Thank you for your positive comments about our facilities and hotel style. Such reviews are encouraging for the entire Discovery Uncol team to continue providing friendly service and a pleasant stay for all our guests. We hope to welcome you back on your next visit. See you again at Discovery Uncol! Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced during check-in on August 15, 2026, at approximately 2:00 PM. We understand that the friendliness and professionalism of our front desk team are crucial in providing a positive experience from the moment you arrive. We are sorry that the service you received did not reflect the standards of service we strive to provide. This feedback has been brought to our attention and will be followed up with the relevant team to evaluate and improve. We look forward to welcoming you back again and providing you with an even friendlier, comfortable, and memorable experience at Discovery Uncall. Sincerely, Frith Siahan, General Manager

Dear Mr. Asep, Thank you for sharing your positive experience and review of Discovery Uncall. We are delighted to hear that you enjoyed the facilities, cleanliness, service, and food during your stay with us. We also greatly appreciate your feedback regarding the rabbit playground. This suggestion will be taken into consideration and evaluated by us in order to further improve the guest experience, especially for families and children. We look forward to welcoming you and your family back to Discovery Uncall for even more enjoyable experiences. Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you very much for your review and for choosing Discovery Uncall as your guest. We are delighted to hear that our excellent location, comfortable atmosphere, and Jumbo World experience provided you with a fun and enjoyable experience, especially for the children. Their happiness is our happiness too. We hope to welcome you and your family back to Discovery Uncall again in the future. Sincerely, Frith Siahan, General Manager

Dear Mr. Depi, Thank you for taking the time to share your experience staying at Discovery Uncall. We are delighted to hear that our facilities met your needs and that our team's service helped you feel comfortable throughout your stay. Your feedback encourages us to continue striving to maintain the quality of our facilities and provide friendly and professional service. We hope to welcome you back to Discovery Uncall again for an even more memorable stay. Sincerely, Frith Siahan, General Manager

Dear Mr. Dimas, Thank you for sharing your wonderful experience during your stay at Discovery Uncall. We are delighted to hear that the hotel's family-friendly atmosphere and children's activities enriched your time with your family. We hope that on your next visit, you will have the opportunity to stay longer and enjoy all the facilities and fun experiences we offer. We look forward to welcoming you and your family back to Discovery Uncall to create even more memorable moments. Sincerely, Frith Siahan, General Manager

Dear Mr. Dwy, Thank you for your review of Discovery Uncol. We greatly appreciate your positive comments regarding the excellent location, service, and the responsiveness of our team in assisting all guests. We are also pleased to hear that the safety measures and varied breakfast menu contributed to your comfort during your stay. We hope this experience was a memorable part of your stay. We look forward to welcoming you back to Discovery Uncol with even better service. Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for taking the time to provide us with your review and feedback. We apologize for the condition of the washbasin and toilet you encountered during your stay. The cleanliness and condition of our in-room amenities are important to us, and we will follow up on this feedback with the relevant team to ensure these areas receive better maintenance and care. We look forward to welcoming you back to Discovery Uncall again for a more comfortable and memorable stay. Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Discovery Uncall. We are delighted to hear that the quick and smooth check-in process, along with the clean and spacious room, made your stay comfortable. We are glad that the in-room amenities met your needs. Your compliments motivate our entire team to strive to provide the best service and the most comfortable accommodations for all our guests. We hope to welcome you back to Discovery Uncall on your next visit. See you soon! Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Uncall. We are delighted to hear that the fun at Jumbo World at Discovery Uncall enriched your family vacation, especially the children's activities such as bubble baths, cooking classes, and arts activities. We are pleased to hear that our restaurants, bars, and cafes offered comfortable accommodations, delicious menus, and satisfying meals. Thank you for your feedback, and we hope your next visit to Discovery Uncall will be even more enjoyable. See you soon! Sincerely, Frith Siahan, General Manager

Dear Mr. Janvar, Thank you for taking the time to share your experience during your stay at Discovery Uncall. We apologize for the inconvenience you experienced regarding the behavior of one of our staff members in the pool area. We greatly appreciate your feedback and will use it as a basis for evaluation by the relevant team to ensure that all guests receive friendly, courteous, and professional service without exception. We hope you will give us the opportunity to improve your experience and welcome you back with even better service next time. Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Ancol. We are delighted to hear that your and your family's enjoyment of Ancol's attractions was further enhanced by the excellent service from our team. Your compliments on our entire staff motivate us to continue providing the best possible hospitality, care, and service to all our guests. Knowing that you and your family wish to return with us again is deeply meaningful to us. We look forward to welcoming you and your family back to Discovery Ancol and creating even more memorable experiences on your next visit. Sincerely, Frith Siahan, General Manager