8.1
Very Good
From 4,241 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.0

Meal

7.7

Location

8.4

Service and Facilites

8.1

People often mention about Hotel Nyland Pasteur
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Accessibility (40)
Staff Friendliness (36)
Distance to City Center (35)
Ambiance (35)
Bedroom (35)
Hotel Area (35)
Bathroom (33)
Room Space (32)
Surroundings (29)
Family Friendly (26)
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Traveler Reviews Hotel Nyland Pasteur

Number of reviews per page
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40
Customer reviews
A***n
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6.3
/10
Reviewed 4 day(s) ago
Strategic location near the toll road, but the food is not up to par for a 3-star hotel. Rooms are not very clean.
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Accommodation's Reply
06 Aug 2025
Dear A*n. Nyland Hotel is honored to have you as our guest. Thank you for your review and feedback. We will re-evaluate it. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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R***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 day(s) ago
It's a shame the room wasn't very clean, with lots of cobwebs and dirty sheets. It smelled of cigarettes when we entered, even though we requested a non-smoking room. The location is strategic, and the staff is friendly. Hopefully, this can be improved. Thank you...
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear R*a. Nyland Hotel is honored to have you as our guest, thank you for your review and feedback, we will re-evaluate it, apologize for any shortcomings in our service, we look forward to welcoming you back, thank you for your visit. Warm regards. Management
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N***a
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Transit
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8.5
/10
Reviewed 1 week(s) ago
Many thanks to the hotel staff. It was a very memorable stay. The staff was friendly, the room was clean, the AC was cold, and the hot water worked well. The food we ordered was delicious too.
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Accommodation's Reply
04 Aug 2025
Dear N*a. Nyland Hotel is honored to have you as our guest. Thank you for your positive review. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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W***i
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Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The location is very strategic, unfortunately the room lights are too dim so you can't read, besides that the room is not soundproof, the cleanliness of the sheets needs to be improved... but the most important thing is the lights...
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Accommodation's Reply
04 Aug 2025
Dear W*i. Nyland Hotel is honored to have you as our guest. Thank you for your review and feedback. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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R***o
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Business
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9.4
/10
Reviewed 1 week(s) ago
Strategic location, comfortable, clean
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Accommodation's Reply
04 Aug 2025
Dear R*o. Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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G***a
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Staycation
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8.1
/10
Reviewed 1 week(s) ago
The room is spacious, and it's strategically located close to Pool Travel and the new Bandung D'Botanica mall. There are just a few spots that are a bit dirty and dusty. Otherwise, it's okay.
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Accommodation's Reply
29 Jul 2025
Dear G*a. Nyland Hotel is honored to have you as our guest. Thank you for your positive review. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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A***i
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8.6
/10
Reviewed 2 week(s) ago
The hotel is strategically located, but unfortunately the room is uncomfortable. The sink leaks and leaks onto the floor.
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Accommodation's Reply
29 Jul 2025
Dear A*i. Nyland Hotel is honored to have you as our guest. Thank you for your positive review. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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Yanosin
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10.0
/10
Reviewed 2 week(s) ago
A hotel full of nostalgia. Best for the price!!!
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Accommodation's Reply
29 Jul 2025
Dear Yanosin, Nyland Hotel is honored to have you as our guest. Thank you for your positive review. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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Elian J.
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9.1
/10
Reviewed 3 week(s) ago
For a hotel priced at 300,000 Rupiah, I didn't expect much. But it turned out to be better than I expected. The room was spacious, clean, and tidy. Recommended…
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Accommodation's Reply
23 Jul 2025
Dear Elian J. Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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Lia R.
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8.5
/10
Reviewed 3 week(s) ago
I happened to stay in the Chrisant Suite. The facilities were great, clean, and very comfortable. It had its own floor, making it very private. The hotel staff was very friendly and helpful. This is a rare plus for budget hotels with such good service. Every car that stayed there was thoroughly washed. It's close to the toll road, supermarket, restaurants, and several souvenir shops, so you can walk. Even though it's right on the main road, it's not noisy with traffic. A budget hotel with good facilities in the city center. I enjoyed staying here. Thank you very much.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Lia R. Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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Akhmad F. N. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly and helpful staff, keep it up!
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Accommodation's Reply
23 Jul 2025
Dear Akhmad F. N. T. Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to your return. Thank you for your visit. Warm regards. Management
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Eko R. P.
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Staycation
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8.2
/10
Reviewed 4 week(s) ago
Comfortable kids, outdoor rooms, friendly staff.. Oh, extra vehicle wash in the morning too.♥️🤗
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Accommodation's Reply
16 Jul 2025
Dear Eko R. P. Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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M***a
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Transit
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5.8
/10
Reviewed 4 week(s) ago
I came with my husband and two children (ages 14 and 6) to simply rest before returning home. We checked in around 5 p.m. and planned to check out no later than 7 a.m. However, while we were resting, we heard inappropriate noises coming from the next room. Initially, my husband complained to the receptionist about the next room. However, after only five minutes of our complaint, the inappropriate noises returned. We complained again, even requesting a room change, but the hotel staff claimed all rooms were occupied. Once the noises returned, we complained again and even asked security to knock on the next room. However, our warnings were completely ignored, and the next room continued its activities, even louder. We finally decided to give in and check out around 2 a.m. to protect our children.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear M*a, Nyland Hotel is honored to welcome you as our guest. Regarding the complaint you submitted, it is indeed beyond our control and your request to move rooms, we apologize because the rooms were already full for that night. We apologize for the shortcomings of our service. We look forward to your return. Thank you for your visit. Warm regards. Management.
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Rilda K. S.
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9.1
/10
Reviewed 4 week(s) ago
Quite good from location and service
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Accommodation's Reply
14 Jul 2025
Dear Rilda ke. S., Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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M***k
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and very helpful. As for the room, it is up to my expectation since it is an old hotel.
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Accommodation's Reply
07 Jul 2025
Dear M*ke, Nyland hotel is honored to have you as our guest, thank you for your positive review, we apologize for the shortcomings of our service. We look forward to your return. Thank you for your visit. Warm regards. Management
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Andri M. Y. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Very comfortable, friendly and clean.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Andri M. Y. S, Nyland hotel is honored to receive you as our guest, thank you for your positive review, apologize for the shortcomings of our service We look forward to your return Thank you for your visit. Warm regards. Management
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Efrita N.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
Friendly staff but the mattress is very dull and a bit scary heheh
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Accommodation's Reply
02 Jul 2025
Dear Efrita N, Nyland hotel is honored to have you as our guest, thank you for your review and feedback, we will follow up, apologize for the shortcomings of our service. We look forward to your return. Thank you for your visit. Warm regards. Management.
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Y***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The location is strategic, if you want to go to a place to eat and a mall, it's close, 7 minutes walk.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Y*a, Nyland hotel is honored to have you as our guest, thank you for your positive review, we apologize for the shortcomings of our service. We look forward to your return. Thank you for your visit. Warm regards. Management
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E***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
maybe for the staff to start greeting with a warm smile to the visitors... and in room 2130. there is no mat provided for leaving the bathroom. so it's a bit wet when leaving the toilet
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear E*a, Nyland hotel is honored to have you as our guest, thank you for your review and feedback, we will follow up, apologize for the shortcomings of our service. We look forward to your return. Thank you for your visit. Warm regards. Management.
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a***s
icon-origin-TRAVELOKA
9.0
/10
Reviewed 8 week(s) ago
Everything is good except that the edge of the pool is too high from the water surface.
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Accommodation's Reply
24 Jun 2025
Dear a*s, Nyland hotel is honored to have you as our guest, thank you for your review and feedback, we will follow up, apologize for the shortcomings of our service. We look forward to your return. Thank you for your visit. Warm regards. Management.
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Number of reviews per page
20
40