Kids are happy in the hotel, lots of rides

The hotel was nice, but check-in was delayed by 30 minutes, even though it was already 3:00. The room was clean, but perhaps because of the rush, some trash wasn't picked up. But it was all worth it. For that price, getting a presidential suite is definitely worth checking out.

Everything is great. When I was a kid, it was very different, not the same as now. It's nicer, better maintained. Take the cheapest package, the superior, for a little over 1 million. You get 2 free passes to the theme park rides. The rides are integrated with the hotel. So, the central lobby has a pool. Next to the pool is the breakfast area, integrated with the rides. Actually, there are quite a lot of rides. But the problem is, the only free rides are for ages 8 and 130 cm. My three children are all in junior high school, teenagers 13 and 14. I wanted to use my 5-year-old brother, who is too young. He didn't dare to go on the extreme rides. In the end, we were confused about what to do there, only being able to rent the badminton court and basketball court and dance, which are free. Other than that, because we are heavier and older, we ended up paying 20-30 thousand per person for rides for teenagers. So sad, I wanted it free but it was a waste. Shooting games cost 20 thousand, archery games cost 20 thousand. Wave games cost 30. Going down a bit, there was an offer to enter JP 1. Add 40 thousand. Finally, we went down. At the ticket counter, it turned out that the 40 thousand was only the free one brought from the hotel. The companion was still charged the full 120,000/person. We asked if we couldn't just pay per ride if we wanted to play, sis, we also companions were lazy to go on scary rides like that. They said no. Whether we want to go on or not, we pay 120/person. Oh, it's a shame. We were companions of 4 people. The 3 people who were accompanied spent 700 thousand alone even though we didn't play. Suggestion. There is a companion fee to enter, right? We only accompany them, not play. In the end, many people didn't want to, it seems like yesterday it was quiet in JP 1, the one from the flower club. Then the second one should have been informed that the free rides were only for ages 5-8. So the public doesn't assume it's for all ages, pre-teens. If they knew this, it would be expensive, 1 million rupiah for a superior room with a small bed, but they still can't use the free ticket. So it's like changing rooms, not like a vacation... I'm sorry for any feedback. The staff is friendly. Check-in is at 3:00.

There are plenty of games, but they should really be clear about which ones are free and which ones are paid. Cleanliness is fine, just like it was 20 years ago when I stayed with my parents.

No need to go anywhere, just stay at the hotel and you'll be satisfied playing. The facilities are very complete.

The staff is friendly and quick, the food is varied

I don't know when the change started, but my last stay was in 2021. It's much more exciting now, with lots of rides available for guests. 😍 It's really nice.

Very impressive and enjoyable

Very impressive, many rides suitable for families with children

A very kids friendly hotel

My children and I really enjoyed the outdoor and indoor facilities. Our request for connecting rooms with a great view was also considered. Thank you.

Booked 3 rooms straight away so they wouldn't be separated, but when we got there, it was only 2 rooms, and finally, we were separated into 2 rooms on the 3rd floor and 1 room on the 1st floor. We only got an apology without any compensation. It was tiring going up and down the stairs because even if we used the elevator, it was too far. Hopefully, this won't happen again.

Nice and strategic location, the facilities are awesome, services are great... but the cleanliness must be improved.

The hotel is nice and comfortable. The staff is also friendly.

Special and quite memorable in our hearts and the children's, always success.

Executive. Clean room. Dirty, sticky balcony floor. Food was lacking in flavor. Friendly service. Spotty Wi-Fi signal.

Highly recommended for quality time with family, children, etc.

Everything was fine, the kids were happy, but the Wi-Fi was so slow it couldn't be used, but everything else was fine. 👍

A pleasant holiday, the hotel is good, we took 2 rooms, 1 executive room, 1 superior room with a mountain view, for the room there is no problem, it's okay, but the wait for check in time is long, it has to be at 3, while we are from out of town, so it's tiring waiting, for the good rides, only the rainbow slide and the mountain slide, but you can't get all of them for free, some are paid, for input, maybe the check in time can be moved forward so that guests from out of town don't have to wait long... Thank you

The hotel seems old-fashioned, so it feels a bit scary, but it's very beautiful, so far it's suitable for taking the kids to have fun.