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Sagan Heritage Hotel

Explore Sagan Heritage Hotel

Overall Ratings & Reviews Sagan Heritage Hotel

Traveloka (6,066)
8.5
Very Good
From 6,066 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.6

People often mention about Sagan Heritage Hotel
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Staff Friendliness (351)
Distance to City Center (322)
Bedroom (321)
Ambiance (296)
Surroundings (286)
Hotel Area (285)
Room Space (284)
Bathroom (278)
Family Friendly (273)
Accessibility (271)
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Traveler Reviews Sagan Heritage Hotel

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40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The staff was very friendly and helpful. The rooms were clean. The facilities were complete, including a children's playground. The prayer room downstairs was also clean, and the prayer robes (mukena sarongs) were also clean.
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Marsono
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Staycation
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10.0
/10
Reviewed 4 day(s) ago
A comfortable hotel for group or solo trips.
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Karina M.
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10.0
/10
Reviewed 5 day(s) ago
Highly recommended to stay here, especially if you bring your family.
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Farah Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
I stayed here for two days and was very satisfied. The room was cleaned and toiletries were refilled. I was really satisfied here.
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r***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Everything was comfortable, and the staff were nice.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The hotel is close to the city, so there's not too much traffic noise. It's easy to get everywhere. The food is okay, and the food is delicious. However, the bathroom amenities are lacking. We booked a family room for 4 people, and only received one small soap and one shampoo. There were no towels in the bathroom, so we had to call the front desk first. But they responded quickly. The security guard was very friendly. Thank you.
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was a pleasure to stay here with my family, next time I will try the kids friendly room.
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3 people find it helpful
Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I really like this hotel; this is my second stay here. What really pleased me was that we were upgraded to a Family Room, and it was super spacious, comfortable, and clean. The service was also excellent. All the staff were friendly, helpful, and provided excellent service. The breakfast was delicious, with a wide selection of food, so I was very satisfied. This hotel is highly recommended for those of you planning a vacation in Yogyakarta. Overall, I really enjoyed my stay here. Thank you for the service.
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1 people find it helpful
Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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f***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room was comfortable, clean, and well-appointed. The food was also good. The security guard, receptionist, and all the staff were very friendly. I checked in at 11 PM and was still well-served. However, the Wi-Fi wasn't very good.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and facilities. We will share your feedback with our team to encourage them in further improving our services. Regarding the WiFi issue, we apologize for the inconvenience. We will consider your suggestion to improve our WiFi service for all guests in the future. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***n
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9.4
/10
Reviewed 3 week(s) ago
I've stayed at this hotel many times. Affordable prices and pretty good facilities.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
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Medical
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8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, and requests to be woken up at 3:00 a.m. WIB are acceptable. Suggestions include connecting with several rental vehicles, airport shuttles, or tour packages around Yogyakarta. Why can't the bathroom be locked?
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted that you were satisfied with your stay and facilities. We will share your feedback with our entire team to encourage them to further improve our services. Thank you also for your suggestions regarding our airport transfer service, car rental service, and Yogyakarta tour packages. Your information is very important to us, and we will use it in our evaluation process so that we can provide more comprehensive information and facilities to meet the travel needs of all our guests. However, we do have online transportation services and public transport available in the vicinity of the hotel. Regarding the bathroom door lock issue, we apologize for the inconvenience. We will investigate this matter immediately to ensure that the room remains safe and comfortable for all guests. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again with our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***a
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly. It's just a bit far from Malioboro, prone to traffic jams. The bed for three isn't very spacious. Other facilities are okay.
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3 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted that you were satisfied with your stay and facilities. Your feedback will be shared with our team to motivate them to continue providing the best possible service. For guests traveling with children or families requiring more space, we recommend choosing a family room, which offers more comfortable space for families. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The staff is friendly and the location is close to the city center.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel atmosphere is pleasant, but the food is not very tasty.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Dewi n. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is comfortable. Ms. Kristin's staff is friendly.
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1 people find it helpful
Accommodation's Reply
21 Aug 2026
Dear Mr. Davy N.I., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta and experience our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Ferli N. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff was very friendly, and the hotel room was clean and comfortable. I'll definitely stay at the Sagan Heritage Hotel again next time. Thank you, Sagan Hotel Heritage 🥰
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1 people find it helpful
Accommodation's Reply
21 Aug 2026
Dear Mr. Ferli N.S., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 5 week(s) ago
Check-in time was very disappointing. There was no flexibility, even with just two minutes to spare, requiring 2:00 PM. This is an out-of-town hotel, so there should be some tolerance, as guests will have had a long journey and want to rest quickly. The check-in time was disappointing, and the facilities were also lacking. I wouldn't recommend staying again, especially if you're bringing a family with children.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to inform you that we appreciate you taking the time to provide us with a review and feedback. We apologize if your stay did not fully meet your expectations. Regarding check-in times, we understand that flexibility is important for your travel. However, we have set these conditions to ensure your room is ready, clean, and comfortable so you can fully relax, especially if you are traveling with family. We greatly appreciate your feedback on our facilities and services. This will be used to help us improve the quality and comfort of our guests in the future. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta with all our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Lukas S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My stay at Sagan Heritage Hotel Jogja was very enjoyable. The staff were incredibly friendly and helpful from check-in to check-out. The room was clean, fragrant, and the hotel's peaceful atmosphere ensured a good night's sleep. The hotel's location is also strategic, close to the city center and easily accessible. As a bonus, I received a free upgrade from a Deluxe to a Family Room. The room was much larger and more comfortable. Thank you, Sagan Heritage Hotel! Highly recommended for those looking for a comfortable hotel in Jogja.
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2 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Mr. Lucas S., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our services once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Archie R. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I've stayed here twice, and both times I've been upgraded to a better room. I arrived at 10 PM to check in and was greeted by Kristin at the reception, who was very friendly and helpful. You are the best. May all good things always be with you, Kristin. Thank you, Sagan Heritage, for your hospitality. ❤️
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Accommodation's Reply
21 Aug 2026
Dear Mr. Archie R.P., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Rhaka I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The reception staff are friendly and very helpful.
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2 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Mr. Raga I., This is a brief message from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel for your stay during your visit to Yogyakarta. We are delighted to hear that you enjoyed your stay and were satisfied with the hotel's facilities. We will share your feedback with all our staff to encourage them to continue providing the best service. Thank you again for sharing your experience at our hotel. We sincerely hope to welcome you and your family back to Yogyakarta again and experience all of our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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