Sagan Heritage Hotel

Hotels
9.2
/10
Exceptional
5,721 reviews

What Guests Say About Their Stay

Staff Friendliness (432)
Distance To City Center (397)
Bedroom (371)
Hotel Area (359)

s***i

10.0
/ 10
The people of Jogja are indeed known for their friendliness. The receptionist at this hotel was super friendly. The hotel was clean and felt very peaceful. We happened to check out early in the morning and asked for takeaway breakfast, and it was delicious. Highly recommended 🤗
See original

N***y

8.8
/ 10
The staff is friendly and informative, the cleanliness and tidiness are excellent, and the hotel is strategically located, surrounded by several restaurants and coffee shops within walking distance. Thank you.
See original

D***h

10.0
/ 10
All the staff I met were really friendly, the receptionist, security really provided the best service and made things easier for me ⭐⭐⭐⭐⭐ I've stayed here several times, never been disappointed🤍
See original

c***a

10.0
/ 10
In terms of location, this hotel is comfortable, not too close to the crowds, and the surrounding area is beautiful with lots of trees. Furthermore, the service is excellent. Upon arrival, I was greeted warmly by the security guard, and the receptionist was also friendly and detailed in their explanations. The staff were also very friendly, always smiling, both in the lounge and the restaurant. I received excellent service throughout my stay.
See original

Teresia D. A. W.

9.7
/ 10
I really enjoyed staying here. The room was clean, tidy, and comfortable, and the staff was friendly and honest. The hotel's location is perfect, so it's not too far from the places I wanted to visit. I'll probably stay here again if I go back to Yogyakarta.
See original
In the Area
See Map
Jalan Kartini No. 4 Sagan, Gondokusuman, Yogyakarta, Yogyakarta Province, Indonesia, 55223

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Sagan Heritage Hotel is located in area / city Gondokusuman. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Sagan Heritage Hotel

Jalan Kartini No. 4 Sagan, Gondokusuman, Yogyakarta, Yogyakarta Province, Indonesia, 55223
Discover More Places
Lobby Sagan Heritage Hotel
Lobby 2 Sagan Heritage Hotel

Discover More About Sagan Heritage Hotel

Sagan Heritage Hotel Rates per Night

Planning your trip to Yogyakarta and wondering about Sagan Heritage Hotel hotel rates? You're in the right place! Understanding hotel prices is key to budgeting for your stay. Sagan Heritage Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Sagan Heritage Hotel hotel rates? Traveloka is your go-to source for the latest deals and discounts.

Sagan Heritage Hotel Location & Address

Finding your way to Sagan Heritage Hotel is easy! Sagan Heritage Hotel is located at Jalan Kartini No. 4 Sagan, Gondokusuman, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia, 55223. It's situated in the heart of Yogyakarta, known for its vibrant culture and historical sites. The hotel is approximately 2 km from the city center.

How to go to Sagan Heritage Hotel from Airport

Getting from Adisutjipto International Airport (JOG) to Sagan Heritage Hotel is a breeze. Here are a few options for your hotel transfer from the airport:

  • Taxi (most direct): Taxis are readily available at the airport. The ride takes approximately 15-20 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride-hailing services are also available at the airport. This is a good option if you prefer a pre-booked ride.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Sagan Heritage Hotel for availability and schedules.

Tips: For the most convenient route, consider booking a taxi or ride-hailing service directly from the airport. This will take you straight to the hotel without any hassle.

Sagan Heritage Hotel Reviews & Summary

Want to know what other travelers think about Sagan Heritage Hotel? Hotel reviews offer valuable insights into the guest experience. Guests consistently rave about the hotel's excellent service, comfortable rooms, and prime location.

One standout feature is the hotel's beautiful rooftop pool, offering stunning views of the city. "I had a fantastic stay at Sagan Heritage Hotel! The staff was incredibly friendly, and the breakfast was delicious. Highly recommend!"

Sagan Heritage Hotel Room Types Available

Sagan Heritage Hotel offers a variety of hotel room type to suit every traveler's needs. Whether you're traveling solo, as a couple, or with family, you'll find the perfect room. Here are some of the different hotel room types available:

  • Deluxe Room: Comfortable and well-appointed, with options for city views.
  • Superior Room: Offers more space and often includes a seating area.
  • Family Suite: Perfect for families, with multiple rooms and extra amenities.
  • Smoking/Non-Smoking Rooms: Available upon request.
  • Pet-Friendly: Please inquire with the hotel about pet policies, any additional charges, and requirements.

Hotel Facilities in Sagan Heritage Hotel

Sagan Heritage Hotel provides a range of hotel amenities to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a look at the hotel facilities:

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout in the hotel's fitness center.
  • Spa: Indulge in a relaxing massage or treatment at the spa.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Sagan Heritage Hotel

Sagan Heritage Hotel offers a delightful culinary experience with its hotel buffet and restaurant options. Whether you're craving a hearty breakfast or a delicious dinner, you'll find something to satisfy your taste buds. Here's what you can expect:

  • The Sagan Restaurant: Offers a variety of Indonesian and international dishes.
  • Breakfast Buffet: Enjoy a wide selection of breakfast items, including fresh fruits, pastries, and hot dishes. Price: ₱250 per person.
  • Lunch and Dinner: A la carte menu with a range of options.
  • Opening Hours: The restaurant is open daily from 7:00 AM to 10:00 PM.
  • Signature Dishes: Try the Nasi Goreng or the Gado-Gado for a taste of local flavors.

Sagan Heritage Hotel Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Sagan Heritage Hotel offers airport pick-up services to make your arrival and departure smooth. Here's how to book:

  • Airport Pick-up: The hotel provides airport pick-up services for guests.
  • Booking: You can arrange airport pick-up when you make your hotel reservation or by contacting the hotel directly.
  • Advance Notice: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Yogyakarta is easy with the nearby MRT station and bus stops. Here's what you need to know:

  • Nearest Bus Stop: The nearest bus stop is located within a 5-minute walk from the hotel.
  • Public Transport Card: You can purchase a local transport card at the bus stop or at convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and places to visit with your family? Yogyakarta offers a wealth of attractions for all ages. Here are some kid-friendly options near Sagan Heritage Hotel:

  • Taman Pintar Science Park: A fun and educational science park for kids. Entry price: ₱20,000.
  • Gembira Loka Zoo: A zoo with a variety of animals and attractions. Entry price: ₱60,000.
  • Ullen Sentalu Museum: A museum showcasing Javanese art and culture. Entry price: ₱50,000.
  • Malioboro Street: A famous street with shops, street food, and cultural performances. Free.
  • The Palace of Yogyakarta (Kraton Ngayogyakarta Hadiningrat): A historical palace with traditional Javanese architecture. Entry price: ₱15,000.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Sagan Heritage Hotel (Yogyakarta)

Exploring the local food scene is a must when you're in Yogyakarta! Here are some nearby dining options to satisfy your cravings:

  • ViaVia Jogja: A popular cafe with a focus on healthy and organic food.
  • Blanco Coffee & Books: A cozy cafe with a great selection of coffee and books.
  • Warung Bu Ageng: A local restaurant serving traditional Indonesian cuisine.

Local Street Food:

  • Gudeg Yu Djum: Try the famous Gudeg, a traditional Javanese dish made from jackfruit.
  • Sate Klathak Pak Pong: Enjoy delicious grilled satay with a unique twist.
  • Bakmi Jawa Mbah Gito: Savor the flavorful Bakmi Jawa, a traditional noodle dish.
  • Angkringan Lik Man: Experience the local Angkringan culture with various snacks and drinks.
  • Nasi Kucing: Try the Nasi Kucing, a small portion of rice with various side dishes.

Shopping places near Sagan Heritage Hotel (Yogyakarta)

Need some retail therapy? Here are some shopping places near Sagan Heritage Hotel:

  • Malioboro Mall: A popular shopping mall with a variety of stores and restaurants.
  • Sleman City Hall: A modern shopping mall with a wide range of shops and entertainment options.
  • Bringharjo Market: A traditional market where you can find local products, batik, and souvenirs.

Other Places to Stay Near Sagan Heritage Hotel

Looking for other accommodation options near Sagan Heritage Hotel? Yogyakarta offers a wide range of hotels to suit every budget and preference. Here are some recommendations:

Luxury/5–6 Star Hotels Nearby:

  • The Phoenix Hotel Yogyakarta - MGallery Collection
  • Hyatt Regency Yogyakarta
  • Royal Ambarrukmo Yogyakarta

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Grand Mercure Yogyakarta Adi Sucipto
  • Eastparc Hotel Yogyakarta
  • Hotel Tentrem Yogyakarta

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • Neo Malioboro Yogyakarta
  • Ibis Styles Yogyakarta
  • Grand Zuri Malioboro Yogyakarta

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and room booking

Ready to book your stay at Sagan Heritage Hotel? Check hotel availability and make your hotel reservations through Traveloka for a seamless experience. With Traveloka, you can easily find the best deals and book your room with confidence.

Book your stay today and enjoy a memorable trip to Yogyakarta!

All facilities in Sagan Heritage Hotel

Swimming Pool Sagan Heritage Hotel
Swimming Pool
Functional Hall Sagan Heritage Hotel
Functional Hall
Lobby Sagan Heritage Hotel
Lobby
Exterior Sagan Heritage Hotel
Exterior
Bedroom Sagan Heritage Hotel
Bedroom

Hotel Services

  • Bellhop
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Cafe
  • Continental breakfast
  • Set menu dinner
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Children play area
  • Indoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sagan Heritage Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Smoking

Smoking is prohibited in the accommodation.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sagan Heritage Hotel
85
Number of floors in Sagan Heritage Hotel
5
Another facilities in Sagan Heritage Hotel
Bellhop, Early Check-in, Express check-in, Express check-out, Front desk

Frequently asked question in Sagan Heritage Hotel

What are available facilities at Sagan Heritage Hotel?
There are top facilites at Sagan Heritage Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sagan Heritage Hotel?
The standard check-in time at Sagan Heritage Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sagan Heritage Hotel provide breakfast?
Yes, Sagan Heritage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sagan Heritage Hotel?
Sagan Heritage Hotel is a 3.0-star hotel.
How many floors does Sagan Heritage Hotel have?
Sagan Heritage Hotel has 5 floors.
See All

More Reviews from Other Guests in Sagan Heritage Hotel

9.2
Exceptional
From 5,721 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.3

Service and Facilites

9.1

People often mention about Sagan Heritage Hotel
All
Staff Friendliness (302)
Distance to City Center (280)
Bedroom (277)
Ambiance (254)
Hotel Area (251)
Surroundings (249)
Room Space (247)
Bathroom (245)
Family Friendly (241)
Accessibility (237)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sagan Heritage Hotel

Number of reviews per page
20
40
Customer reviews
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 hour(s) ago
The staff was very friendly. Yesterday, we were also given priority check-in at 1 PM because we had children.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 hour(s) ago
I stayed here for two days. The room was very comfortable. There are several coffee shops around the hotel, and it's close to Gadjah Mada University (UGM). My suggestion is that the breakfast needs to be improved. The food was the same for two days. Otherwise, it was good. I'll stay here again with my family next time.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
We were very happy because we booked a twin-bed room and received a bonus deluxe room. The service was excellent, the room was nice and clean, and it was truly a memorable experience. We can't wait to go on holiday soon. We'll definitely stay at this hotel again, it was so memorable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Vitri A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
The location is in the city center, close to UGM, Panti Rapih Hospital, and Bethesda Hospital.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Mr. Vitri A., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience all of our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Heny N. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, the rooms are clean, and the atmosphere is comfortable. All the hotel staff are very attentive.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Mr./Ms. Heni N.A., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
I found staying at this hotel to be a pleasant experience. My only suggestion would be to add more variety to the breakfast menu, especially the vegetable options. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Ani N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Friendly staff, clean fragrant room, clean fragrant toilet, next time I want to come here again
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Mr./Ms. Ani N., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and our facilities. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
C***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Nice corner suite room as this quite spacious room with separate sofa and work desk.
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
s***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
It was a long weekend in Jogja again. You know hotel prices in Jogja are sky-high. I checked the reservation through the app and got a price of around 720. When I checked in, the room was upgraded to a family room. It's very spacious, can accommodate 4 people. The staff is so friendly, like my own neighbors. Next time I want to come here again, I plan to go on assignment to Jogja from May 18th to 22nd. Hopefully I can get a more friendly price. Love you Traveloka and Sagan Heritage.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
j***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very comfortable in the suite room, it's amazing, clean, and feels so good. Recommend!
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Pretty good, love it! Super comfy, clean room, friendly staff for anything. Everything is so gosh, wuff wufff always success sagan heritage see you when I see youuu
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
L***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The rooms and hotel grounds were clean, but upon arrival, the front yard was being renovated, making entry a bit difficult. The hotel staff was limited, so it took a while to get help or information. The breakfast menu was quite varied, but it took a long time to refill.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 May 2026
Dear Valued Guest, This is a message from Sagan Heritage Hotel Yogyakarta. First, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply saddened that this incident may have affected your experience. We hope that your review will help us improve our services to better meet the expectations of all our guests during their stays. Thank you again for sharing your experience with us. We look forward to welcoming you and your family back to Yogyakarta and experiencing our excellent service again. Thank you. General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Dewi W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
First time staying here and overall it was ok, from the staff, the cleanliness of the hotel, the calm atmosphere even though the outside was being renovated, it wasn't disturbing inside the hotel.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 May 2026
Dear Mr. Davy W., It is with pleasure that we at Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted that you were satisfied with your stay and the facilities we provided. We will share your review with our team to encourage them to continue striving for the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Lia N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's really nice to stay here, close to everywhere, the atmosphere is also peaceful, God willing, if I have the fortune, I can come back here again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 May 2026
Dear Ms. Lia N., From the Sagan Heritage Hotel Yogyakarta, we would like to express our sincere gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta and experience our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good, great! Next time I'll definitely come here again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Nur f. a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location near UGM, Sarjito Hospital, and comfortable for children 🥰😊
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 May 2026
Dear Mr./Ms. Noor F.A., This is a general message from Sagan Heritage Hotel Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to continue striving for the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was very comfortable to stay at this hotel, the atmosphere was very calm.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
w***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The room is spacious, clean, there is a prayer room
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The staff are friendly.... The hotel is comfortable to get in and out of... The room is comfortable for sleeping at night because the lights are dim but on the other hand it is very dark... The bed is quite hard... The TV broadcast is still old school.. Overall it is comfortable but...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
5.8
/10
Reviewed 4 week(s) ago
The room was hot. The AC wasn't cold at all, it was even colder outside. My son, who was staying, didn't dare to protest. He complained once and was told it would be fixed, but it was still hot. He couldn't sleep because it was so hot. I REGRET IT. If I had known I'd looked for another hotel. I stayed there for 3 days before the UTBK (Competitive Test) because it was close to UGM, so I could study comfortably, but he failed. On the day of the exam, he was weak because he couldn't sleep.
Read More
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to inform you that, first and foremost, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply sorry that this issue disrupted your stay, particularly the insufficient cooling of the air conditioning, causing discomfort during your rest, especially during the crucial period leading up to the Utbhok Seppit (UTBK) ceremony. We understand how important comfort is in such circumstances. For your information, our engineering team has been notified and has investigated, finding that the settings on the air conditioning remote were incorrect. We have repaired the system to ensure proper operation. However, we did not receive further information during your stay regarding whether the situation was still not as expected, and therefore we did not have the opportunity to follow up directly. We are always ready to assist you throughout your stay at the hotel, and our team is always prepared to provide the best possible advice, including rechecking or arranging alternative solutions such as room changes. Based on your feedback, we hope to improve our services to better meet the expectations of all our guests during their stays. Thank you again for sharing your experience, and we sincerely hope to welcome you and your family back to Yogyakarta with our comprehensive services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Sagan Heritage Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 5,721 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.3

Service and Facilites

9.1

People often mention about Sagan Heritage Hotel
All
Staff Friendliness (302)
Distance to City Center (280)
Bedroom (277)
Ambiance (254)
Hotel Area (251)
Surroundings (249)
Room Space (247)
Bathroom (245)
Family Friendly (241)
Accessibility (237)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sagan Heritage Hotel

Number of reviews per page
20
40
Customer reviews
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 hour(s) ago
The staff was very friendly. Yesterday, we were also given priority check-in at 1 PM because we had children.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 hour(s) ago
I stayed here for two days. The room was very comfortable. There are several coffee shops around the hotel, and it's close to Gadjah Mada University (UGM). My suggestion is that the breakfast needs to be improved. The food was the same for two days. Otherwise, it was good. I'll stay here again with my family next time.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
We were very happy because we booked a twin-bed room and received a bonus deluxe room. The service was excellent, the room was nice and clean, and it was truly a memorable experience. We can't wait to go on holiday soon. We'll definitely stay at this hotel again, it was so memorable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Vitri A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
The location is in the city center, close to UGM, Panti Rapih Hospital, and Bethesda Hospital.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Mr. Vitri A., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience all of our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Heny N. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, the rooms are clean, and the atmosphere is comfortable. All the hotel staff are very attentive.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Mr./Ms. Heni N.A., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
I found staying at this hotel to be a pleasant experience. My only suggestion would be to add more variety to the breakfast menu, especially the vegetable options. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Ani N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Friendly staff, clean fragrant room, clean fragrant toilet, next time I want to come here again
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Mr./Ms. Ani N., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and our facilities. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
C***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Nice corner suite room as this quite spacious room with separate sofa and work desk.
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
s***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
It was a long weekend in Jogja again. You know hotel prices in Jogja are sky-high. I checked the reservation through the app and got a price of around 720. When I checked in, the room was upgraded to a family room. It's very spacious, can accommodate 4 people. The staff is so friendly, like my own neighbors. Next time I want to come here again, I plan to go on assignment to Jogja from May 18th to 22nd. Hopefully I can get a more friendly price. Love you Traveloka and Sagan Heritage.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
j***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very comfortable in the suite room, it's amazing, clean, and feels so good. Recommend!
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Pretty good, love it! Super comfy, clean room, friendly staff for anything. Everything is so gosh, wuff wufff always success sagan heritage see you when I see youuu
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
L***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The rooms and hotel grounds were clean, but upon arrival, the front yard was being renovated, making entry a bit difficult. The hotel staff was limited, so it took a while to get help or information. The breakfast menu was quite varied, but it took a long time to refill.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 May 2026
Dear Valued Guest, This is a message from Sagan Heritage Hotel Yogyakarta. First, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply saddened that this incident may have affected your experience. We hope that your review will help us improve our services to better meet the expectations of all our guests during their stays. Thank you again for sharing your experience with us. We look forward to welcoming you and your family back to Yogyakarta and experiencing our excellent service again. Thank you. General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Dewi W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
First time staying here and overall it was ok, from the staff, the cleanliness of the hotel, the calm atmosphere even though the outside was being renovated, it wasn't disturbing inside the hotel.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 May 2026
Dear Mr. Davy W., It is with pleasure that we at Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted that you were satisfied with your stay and the facilities we provided. We will share your review with our team to encourage them to continue striving for the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Lia N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's really nice to stay here, close to everywhere, the atmosphere is also peaceful, God willing, if I have the fortune, I can come back here again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 May 2026
Dear Ms. Lia N., From the Sagan Heritage Hotel Yogyakarta, we would like to express our sincere gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta and experience our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good, great! Next time I'll definitely come here again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Nur f. a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location near UGM, Sarjito Hospital, and comfortable for children 🥰😊
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 May 2026
Dear Mr./Ms. Noor F.A., This is a general message from Sagan Heritage Hotel Yogyakarta. We would like to thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to continue striving for the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was very comfortable to stay at this hotel, the atmosphere was very calm.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
w***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The room is spacious, clean, there is a prayer room
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The staff are friendly.... The hotel is comfortable to get in and out of... The room is comfortable for sleeping at night because the lights are dim but on the other hand it is very dark... The bed is quite hard... The TV broadcast is still old school.. Overall it is comfortable but...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
5.8
/10
Reviewed 4 week(s) ago
The room was hot. The AC wasn't cold at all, it was even colder outside. My son, who was staying, didn't dare to protest. He complained once and was told it would be fixed, but it was still hot. He couldn't sleep because it was so hot. I REGRET IT. If I had known I'd looked for another hotel. I stayed there for 3 days before the UTBK (Competitive Test) because it was close to UGM, so I could study comfortably, but he failed. On the day of the exam, he was weak because he couldn't sleep.
Read More
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to inform you that, first and foremost, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply sorry that this issue disrupted your stay, particularly the insufficient cooling of the air conditioning, causing discomfort during your rest, especially during the crucial period leading up to the Utbhok Seppit (UTBK) ceremony. We understand how important comfort is in such circumstances. For your information, our engineering team has been notified and has investigated, finding that the settings on the air conditioning remote were incorrect. We have repaired the system to ensure proper operation. However, we did not receive further information during your stay regarding whether the situation was still not as expected, and therefore we did not have the opportunity to follow up directly. We are always ready to assist you throughout your stay at the hotel, and our team is always prepared to provide the best possible advice, including rechecking or arranging alternative solutions such as room changes. Based on your feedback, we hope to improve our services to better meet the expectations of all our guests during their stays. Thank you again for sharing your experience, and we sincerely hope to welcome you and your family back to Yogyakarta with our comprehensive services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
Translated by Google Icon
See original
Number of reviews per page
20
40