What is normal check-in & check-out time at Sagan Heritage Hotel?

The standard check-in time at Sagan Heritage Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Sagan Heritage Hotel provide breakfast?

Yes, Sagan Heritage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sagan Heritage Hotel

Sagan Heritage Hotel has a 3.0-star rating.

Is there a swimming pool at Sagan Heritage Hotel?

Yes, a swimming pool is available at Sagan Heritage Hotel.

Does Sagan Heritage Hotel offer early check in?

Yes, early check-in is available at Sagan Heritage Hotel, subject to availability. Please contact the hotel directly to arrange this.

Does Sagan Heritage Hotel offer late check out?

Yes, late check-out is available at Sagan Heritage Hotel, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Sagan Heritage Hotel?

Sagan Heritage Hotel is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

Sagan Heritage Hotel

Name: Sagan Heritage Hotel
Address: Jalan Kartini No. 4 Sagan, Gondokusuman, Yogyakarta, Indonesia, 55223, Jalan Kartini No. 4 Sagan, Yogyakarta, 55223, Indonesia
Rating: 8.5

Hotels

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8.5

/10

Very Good

6,064 reviews

What Guests Say About Their Stay

A***a

9.4

/ 10

A comfortable stay, spacious lobby, arrived immediately greeted by friendly security and staff. The check-in process was fast and hassle-free, there was a welcome drink, and I got a free upgrade to a suite too 😍. Motorcycle parking is safe because it is in the basement, the staff is very helpful with problems during check-in or checkout. You can also leave your luggage after checkout, it's really great. If I go to Jogja again, it will be on my list to stay at Sagan Heritage again 👍🏻🥹🫰🏻. Hopefully in the future they can upgrade to smart TVs in all rooms to make it even more awesome (it was so comfortable that I forgot to take photos/videos hehe).

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Eka I.

8.2

/ 10

The room was great. I got a spacious one. The kids slept comfortably too. I highly recommend staying here. The staff is friendly and it's easy to get everywhere.

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Eka I.

8.2

/ 10

The hotel staff was very friendly. The security was very helpful. Highly recommended. It's located in the city center, so it's close to everything.

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m***d

10.0

/ 10

It's fun for families, with kids enjoying privacy, and the amenities are complete.

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K***l

8.5

/ 10

Strategic location near UGM, parking available, friendly receptionist, and family room upgrade. Nice.

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In the Area

See Map

Jalan Kartini No. 4 Sagan, Gondokusuman, Yogyakarta, Indonesia, 55223

Main Facilities

This accommodation offers:

Indoor pool

Children play area

Swimming pool

Late check-out

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Sagan Heritage Hotel is a 3-star hotels that has been welcoming guests since 2012. The accommodation went through a renovation in 2020. Sagan Heritage Hotel is part of Independent under Independent. There are 85 rooms spread across 5 floors.

What's around Sagan Heritage Hotel

Jalan Kartini No. 4 Sagan, Gondokusuman, Yogyakarta, Indonesia, 55223

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Sagan Heritage Hotel Rates per Night

Sagan Heritage Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Sagan Heritage Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Sagan Heritage Hotel Location & Address

Sagan Heritage Hotel is located at Jalan Kartini No. 4 Sagan, Gondokusuman, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia, 55223. It's situated in the Yogyakarta area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 4 km from the city center.

How to go to Sagan Heritage Hotel from Airport

Getting to Sagan Heritage Hotel from Adisucipto International Airport is relatively straightforward. Whether you're looking for the quickest route or the most budget-friendly option, here's a breakdown of your choices for a smooth hotel transfer.

Taxi (most direct): Taxis are readily available at the airport. This is the most direct way to reach the hotel, taking approximately 20-30 minutes depending on traffic.
Ride Hailing (convenient): Ride hailing services are also available. Simply book a ride through the app for a convenient and often cost-effective transfer.
TransJogja Bus (most affordable): Take the TransJogja bus line 3A from the airport to the Tugu stop. From there, you can take a short taxi or ride hailing to the hotel. This is the most affordable option but takes the longest.

Tips: For the most convenient route, consider using a ride hailing service. It offers a balance of cost and convenience, allowing you to relax and enjoy the ride to Sagan Heritage Hotel.

Sagan Heritage Hotel Reviews & Summary

Looking for all about hotel Sagan Heritage Hotel? This charming hotel consistently receives positive hotel reviews for its excellent service and comfortable accommodations. Guests particularly appreciate the hotel's convenient location and its proximity to local attractions. What makes Sagan Heritage Hotel stand out is its blend of traditional Javanese architecture with modern amenities. The hotel features a lovely courtyard, a refreshing swimming pool, and a restaurant serving delicious Indonesian cuisine. One recent review raved, "The staff were incredibly friendly and helpful, the room was spotless, and the breakfast was fantastic. I would definitely stay here again!"

Sagan Heritage Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Sagan Heritage Hotel offers a variety of categories of hotel rooms to suit every traveller's needs. From cosy standard rooms to spacious suites, there's a different hotel room types for everyone.

Standard Room: These comfortable rooms are perfect for solo travellers or couples. They feature a double bed, en-suite bathroom, and air conditioning. Non-smoking rooms are available.
Deluxe Room: Offering more space than the standard rooms, the Deluxe Rooms include a seating area and a larger bathroom with a shower.
Family Room: Ideal for families, these rooms feature two double beds or a double bed and bunk beds. Some family rooms offer bathtubs.
Suite: For a luxurious stay, the Suites offer a separate living area, a spacious bedroom, and a large bathroom with a bathtub and bidet.

Sagan Heritage Hotel is not a pet-friendly hotel.

Hotel Facilities in Sagan Heritage Hotel

Sagan Heritage Hotel boasts a range of hotel facilities designed to make your stay as comfortable and enjoyable as possible. Whether you're travelling for business or leisure, you'll find plenty of hotel amenities to enhance your experience.

Swimming Pool: Take a refreshing dip in the outdoor swimming pool, open from 7:00 AM to 9:00 PM daily.
Restaurant: Enjoy delicious Indonesian and international cuisine at the hotel's restaurant.
Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
24-Hour Front Desk: The friendly staff are available 24/7 to assist with any queries or requests.
Laundry Service: Keep your clothes fresh with the hotel's laundry service (additional fees apply).

Hotel Buffet or Restaurant/Cafe in Sagan Heritage Hotel

Sagan Heritage Hotel offers delightful dining experiences with its on-site hotel restaurant and cafe. Whether you're craving local Indonesian flavours or international dishes, you'll find something to satisfy your palate.

Sagan Restaurant: This hotel restaurant serves a variety of Indonesian and international dishes. The breakfast buffet is particularly popular, featuring a selection of pastries, fruits, and hot dishes. Prices for the buffet start at SGD 15 per person. Open from 6:00 AM to 10:00 PM.
Sagan Cafe: Enjoy a relaxing coffee or tea at the hotel cafe, which also offers a selection of light snacks and pastries. Open from 10:00 AM to 6:00 PM.

A signature dish to try is the "Gudeg," a traditional Javanese dish made from young jackfruit stewed in coconut milk and spices.

Sagan Heritage Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? Sagan Heritage Hotel offers a convenient hotel to airport transfer service to ensure a hassle-free arrival and departure. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details, including your arrival time and flight number. The hotel staff will then confirm your booking and provide you with instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

While Yogyakarta doesn't have an MRT system, there are several bus stops nearby that provide easy access to the city's attractions. Knowing the nearby bus station locations can make navigating the city much easier.

Halte TransJogja UNY: Located approximately 1 km from the hotel, this bus stop is served by several TransJogja lines, providing access to various parts of the city.
Halte TransJogja Sanata Dharma: Situated about 1.5 km from the hotel, this bus stop is another convenient option for exploring Yogyakarta.

To use the TransJogja bus service, you'll need a TransJogja card, which can be purchased at designated kiosks and bus stops. The card can be topped up with credit and used to pay for your fares.

Nearby Attractions for Family / Kid Friendly

Yogyakarta is a fantastic destination for families, with plenty of nearby activities and attractions to keep everyone entertained. From cultural sites to fun-filled theme parks, there's no shortage of nearby places to go.

Gembira Loka Zoo: Located approximately 6 km from the hotel, Gembira Loka Zoo is home to a wide variety of animals, including elephants, tigers, and orangutans. Entry price is around SGD 7 per person.
Kids Fun Parcs Nglengkong: Situated about 10 km from the hotel, this amusement park offers a range of rides and attractions for children of all ages. Entry price is approximately SGD 5 per person.
Taman Pintar Yogyakarta: This science park, located around 4 km from the hotel, features interactive exhibits and displays that are both educational and entertaining. Entry is about SGD 4 per person.
Alun-Alun Kidul: A popular spot for families, this large square is known for its unique activities, such as riding colourful pedicabs and trying to walk between two banyan trees blindfolded. Free entry.
De Mata Trick Eye Museum: Located approximately 5 km from the hotel, this museum features a collection of 3D artworks that create fun and interactive photo opportunities. Entry price is around SGD 8 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Sagan Heritage Hotel (Yogyakarta)

Exploring the nearby dining scene is a must when staying at Sagan Heritage Hotel. Yogyakarta offers a diverse range of local food and eateries near me, from cosy cafes to bustling street food stalls. Cafes/Restaurants:

Epic Coffee: A popular cafe known for its specialty coffee and relaxed atmosphere.
Mediterranea Restaurant: Offering a taste of the Mediterranean with its delicious pizzas and pasta dishes.
Roaster and Bear: A trendy spot serving up delicious brunch options and specialty coffee.

Local Street Food:

Gudeg Yu Djum: A must-try for authentic Gudeg, a traditional Javanese dish.
Sate Klathak Pak Pong: Famous for its unique Sate Klathak, grilled goat skewers served with a flavorful sauce.
Nasi Goreng Beringharjo: A popular spot for Nasi Goreng, Indonesian fried rice.
Angkringan Lik Man: A traditional Javanese street food stall offering a variety of snacks and drinks.
Bakmi Jawa Mbah Gito: Known for its delicious Bakmi Jawa, Javanese noodles.

Shopping places near Sagan Heritage Hotel (Yogyakarta)

If you're looking for some retail therapy, you'll find several shopping places near Sagan Heritage Hotel. From modern malls to traditional markets, there's something for every shopper.

Plaza Ambarrukmo: A modern mall featuring a wide range of international and local brands.
Malioboro Mall: Located in the heart of Yogyakarta, this mall offers a mix of fashion, electronics, and dining options.
Pasar Beringharjo: A traditional market where you can find a variety of goods, including batik, spices, and souvenirs.

Other Places to Stay Near Sagan Heritage Hotel

If Sagan Heritage Hotel is fully booked or you're simply looking for alternative accommodations, there are plenty of other places to stay nearby. Here's a selection of hotels in different star categories: Luxury/5–6 star hotels nearby:

Hotel Tentrem Yogyakarta: A luxurious hotel offering elegant rooms, a spa, and multiple dining options.
The Phoenix Hotel Yogyakarta - MGallery Collection: A historic hotel with a charming colonial atmosphere and excellent service.
Hyatt Regency Yogyakarta: Featuring a large swimming pool, a golf course, and stunning views of Mount Merapi.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia! Four-star hotels nearby:

Grand Aston Yogyakarta: A stylish hotel with modern amenities and a convenient location.
Eastparc Hotel Yogyakarta: Offering spacious rooms, a large swimming pool, and a range of facilities.
Melia Purosani Yogyakarta: A well-appointed hotel with a central location and excellent service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia! Three-star hotels nearby:

POP! Hotel Sangaji Yogyakarta: A budget-friendly option with clean and comfortable rooms.
Ibis Styles Yogyakarta: Offering modern rooms and a convenient location near the city center.
EDU Hostel Yogyakarta: A great choice for budget travellers, with dormitory-style rooms and a social atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel can make or break your trip, and Sagan Heritage Hotel offers a fantastic base for exploring Yogyakarta. With its convenient location, comfortable accommodations, and excellent service, it's a popular choice for travellers. Hotel availability can vary, especially during peak season, so it's always best to book in advance. Ready to experience the charm of Yogyakarta? Make your hotel reservations today through Traveloka for the best deals and a seamless booking experience. Don't miss out on the opportunity to create unforgettable memories in this vibrant city. book cheap hotels in Indonesia cheap hotels nearby

All facilities in Sagan Heritage Hotel

Facility

Indoor pool

Children play area

Swimming pool

Others

Guest Services

Laundry Service
24-hour front desk
Express check-out
Newspaper stand
Multilingual staff
Front desk
Bellboy service
24-hour security
Newspaper in lobby
Early check-in
Express check-in
Late check-out
Luggage storage
Medical service

Accommodation Facilities

Family room
Car park
Smoking area

Public Facilities

Elevator
Room service
Restaurant
Coffee shop

Meals & Dining

Café
Continental breakfast
Breakfast

Nearby Facilities

Grocery store
Launderette
Supermarket
Hair salon
ATM/Bank

Connectivity

Wi-Fi in public areas
Wi-Fi

Activity & Leisure

Children's play area
Indoor pool

Accommodation Policy & General Information in Sagan Heritage Hotel

Smoking

Smoking is prohibited in the accommodation.

Pets

Pets are not allowed in the accommodation.

Read All

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sagan Heritage Hotel	85
Number of floors in Sagan Heritage Hotel	5
Another facilities in Sagan Heritage Hotel	Laundry Service, 24-hour front desk, Express check-out, Newspaper stand, Multilingual staff

More Reviews from Other Guests in Sagan Heritage Hotel

Overall Ratings & Reviews Sagan Heritage Hotel

Traveloka (6,064)

8.5

Very Good

From 6,064 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.6

People often mention about Sagan Heritage Hotel

All

Staff Friendliness (365)

Distance to City Center (333)

Bedroom (330)

Ambiance (306)

Surroundings (296)

Hotel Area (292)

Room Space (291)

Bathroom (284)

Family Friendly (283)

Accessibility (279)

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Traveler Reviews Sagan Heritage Hotel

Number of reviews per page

20

40

Customer reviews

MT

Maria T.

10.0

/10

Reviewed 5 day(s) ago

Everything is comfortable👍🏻 Just replace the TV with a smart TV.

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Accommodation's Reply

05 Nov 2026

Dear Maria, It is with great pleasure that we at Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to continue improving our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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A***a

Leisure

9.4

/10

Reviewed 7 day(s) ago

A comfortable stay, spacious lobby, arrived immediately greeted by friendly security and staff. The check-in process was fast and hassle-free, there was a welcome drink, and I got a free upgrade to a suite too 😍. Motorcycle parking is safe because it is in the basement, the staff is very helpful with problems during check-in or checkout. You can also leave your luggage after checkout, it's really great. If I go to Jogja again, it will be on my list to stay at Sagan Heritage again 👍🏻🥹🫰🏻. Hopefully in the future they can upgrade to smart TVs in all rooms to make it even more awesome (it was so comfortable that I forgot to take photos/videos hehe).

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Accommodation's Reply

05 Nov 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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EI

Eka I.

8.2

/10

Reviewed 1 week(s) ago

The room was great. I got a spacious one. The kids slept comfortably too. I highly recommend staying here. The staff is friendly and it's easy to get everywhere.

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Accommodation's Reply

02 Nov 2026

Dear Ms. Eka, It is with great pleasure that we at Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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EI

Eka I.

8.2

/10

Reviewed 1 week(s) ago

The hotel staff was very friendly. The security was very helpful. Highly recommended. It's located in the city center, so it's close to everything.

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Accommodation's Reply

02 Nov 2026

Dear Ms. Eka, It is with great pleasure that Sagan Heritage Hotel Yogyakarta extends its gratitude for your choice of our hotel during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your accommodation and facilities. We will share your feedback with our team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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dp

dwi p. N.

10.0

/10

Reviewed 1 week(s) ago

The hotel is clean and comfortable, but the breakfast menu is not very complete.

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Accommodation's Reply

03 Nov 2026

Dear Mr. Dwi P.N., With our deepest respect from Sagan Heritage Hotel Yogyakarta, First of all, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply sorry that this incident disrupted your experience. We hope that your review will help us improve our services to meet the expectations of all our guests during their stay. Thank you again for sharing your experience. We look forward to welcoming you and your family back to Yogyakarta again with our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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m***d

Leisure

10.0

/10

Reviewed 2 week(s) ago

It's fun for families, with kids enjoying privacy, and the amenities are complete.

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Accommodation's Reply

02 Nov 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel for your stay in Yogyakarta. We are delighted to hear that you enjoyed your stay and were satisfied with our facilities. We will share your feedback with all our staff to encourage them to continue improving our services. Thank you again for sharing your experience at our hotel. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you. General Manager, Sagan Heritage Hotel Yogyakarta

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K***l

8.5

/10

Reviewed 2 week(s) ago

Strategic location near UGM, parking available, friendly receptionist, and family room upgrade. Nice.

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Accommodation's Reply

28 Oct 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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Verified Traveler

Business

8.5

/10

Reviewed 2 week(s) ago

Sagan Heritage Hotel is one of my go-to hotels when visiting Yogyakarta. The tranquil atmosphere is comfortable, and the friendly staff makes you feel even more at home, especially Ms. Kristin, who is friendly and very patient with her guests. Thank you.

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Accommodation's Reply

27 Oct 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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J***i

Staycation

9.3

/10

Reviewed 2 week(s) ago

The room was clean, the AC was cold. The only thing was, it was a bit noisy. Sounds from outside and upstairs could be heard, making it feel like a boarding house. This was room 202.

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Accommodation's Reply

31 Oct 2026

Dear Valued Guest, This is a message from Sagan Heritage Hotel Yogyakarta. First, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply saddened that this incident may have affected your experience. We hope that your review will help us improve our services to better meet the expectations of all our guests during their stays. Thank you again for sharing your experience with us. We look forward to welcoming you and your family back to Yogyakarta and experiencing our excellent service again. Thank you. General Manager, Sagan Heritage Hotel Yogyakarta

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f***u

Leisure

9.7

/10

Reviewed 2 week(s) ago

It's good, the food is decent but there aren't too many menus, the room has a bathtub.

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Accommodation's Reply

27 Oct 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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R***a

10.0

/10

Reviewed 2 week(s) ago

As usual, never disappoints.

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Accommodation's Reply

29 Oct 2026

Dear valued guest, this is Sagan Heritage Hotel Yogyakarta. We extend our warmest greetings. We sincerely thank you for choosing our hotel in Yogyakarta. We are delighted to hear that you were satisfied with your comfortable stay and our excellent facilities. We will share your valuable feedback with all our staff to ensure we provide the best possible service. Thank you once again for staying with us, and we look forward to seeing you and your family in Yogyakarta again. Thank you. Sincerely, The General Manager, Sagan Heritage Hotel Yogyakarta

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S***o

10.0

/10

Reviewed 2 week(s) ago

A comfortable place to stay with family.

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Accommodation's Reply

28 Oct 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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M***a

Business

9.4

/10

Reviewed 2 week(s) ago

Have stayed here many times, comfortable and clean, even tidier after renovation.

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1 people find it helpful

Accommodation's Reply

27 Oct 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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IY

Indri Y.

Business

9.1

/10

Reviewed 2 week(s) ago

The SOP is too rigid, perhaps not following national hotel SOPs. Upgraded rooms require starting over, checking out at 12pm and then checking in at 2pm. Why do guests have to check out in the lobby? Why not wait in their original room until the upgraded room is ready and then check out? That way, they don't have to tire themselves out carrying luggage. Perhaps the SOP could be made national.

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Accommodation's Reply

27 Oct 2026

Dear Mr. Indri Wai, This is a message from Sagan Heritage Hotel Yogyakarta. First, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply sorry that this incident affected your experience. We hope that your review will help us improve our services to meet the expectations of all our guests during their stays. Thank you again for sharing your experience. We look forward to welcoming you and your family back to Yogyakarta and experiencing our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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W***g

9.1

/10

Reviewed 3 week(s) ago

The hotel staff is super friendly, the breakfast is delicious, and there's a playground for small children, so they're safe. The TV isn't a smart TV yet, and the channels are limited. That's all I can suggest: I hope the TV can be upgraded.

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Accommodation's Reply

27 Oct 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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Verified Traveler

8.8

/10

Reviewed 3 week(s) ago

So far, it's sufficient for transit needs due to the busy schedule at UGM. I'll try a higher class room for maximum comfort.

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1 people find it helpful

Accommodation's Reply

22 Oct 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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S***o

Leisure

6.3

/10

Reviewed 3 week(s) ago

The only thing that can help the rating of this hotel is the location, otherwise sorry to say it's a bad experience.

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1 people find it helpful

Accommodation's Reply

21 Oct 2026

Dear Valued Guest, This is a message from Sagan Heritage Hotel Yogyakarta. First, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply saddened that this incident may have affected your experience. We hope that your review will help us improve our services to better meet the expectations of all our guests during their stays. Thank you again for sharing your experience with us. We look forward to welcoming you and your family back to Yogyakarta and experiencing our excellent service again. Thank you. General Manager, Sagan Heritage Hotel Yogyakarta

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Feroksa

10.0

/10

Reviewed 4 week(s) ago

Feeling so blessed to stay here for days. It's very near to the center, and all the staff are very helpful and humble. Thank you so much for upgrading the room for free on my special days 🫶🏼

1 people find it helpful

Accommodation's Reply

21 Oct 2026

Dear Ms. Feroksa, It is with great pleasure that Sagan Heritage Hotel Yogyakarta extends its gratitude for your choice of our hotel during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your accommodation and facilities. We will share your feedback with our team to encourage them to continue striving for the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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H***o

Leisure

9.4

/10

Reviewed 4 week(s) ago

TV facilities use smart TVs only. And please pay attention to the doors.

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Accommodation's Reply

15 Oct 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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noviyanti

Business

8.5

/10

Reviewed 4 week(s) ago

Very happy to be able to stay here, but due to the limited time I didn't get to experience the swimming pool. The room is very comfortable and spacious. Note: there is only 1, if possible there should be a bright light... so it's not all dim

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Accommodation's Reply

15 Oct 2026

Dear Mr. Noviyanti, It is with great pleasure that we at Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to continue striving for the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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