Sagan Heritage Hotel

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8.5
Very Good
6,048 reviews

What Guests Say About Their Stay

K***l

8.5
/ 10
Strategic location near UGM, parking available, friendly receptionist, and family room upgrade. Nice.
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Verified Traveler

8.5
/ 10
Sagan Heritage Hotel is one of my go-to hotels when visiting Yogyakarta. The tranquil atmosphere is comfortable, and the friendly staff makes you feel even more at home, especially Ms. Kristin, who is friendly and very patient with her guests. Thank you.
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M***a

9.4
/ 10
Have stayed here many times, comfortable and clean, even tidier after renovation.
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Verified Traveler

8.8
/ 10
So far, it's sufficient for transit needs due to the busy schedule at UGM. I'll try a higher class room for maximum comfort.
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Iffah M.

10.0
/ 10
A hotel in the city center, easy access everywhere, and very comfortable. The room was clean, the AC was great, very cold. The staff was friendly. I got a room upgrade yesterday. This is definitely on my list of highly recommended hotels. Thank you.
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In the Area
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Jalan Kartini No. 4 Sagan, Gondokusuman, Yogyakarta, Indonesia, 55223

Main Facilities

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This accommodation offers:
Indoor pool
Children play area
Swimming pool
Late check-out
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Sagan Heritage Hotel is located in area / city Gondokusuman. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sagan Heritage Hotel

Jalan Kartini No. 4 Sagan, Gondokusuman, Yogyakarta, Indonesia, 55223
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Lobby Sagan Heritage Hotel
Lobby 2 Sagan Heritage Hotel

Discover More About Sagan Heritage Hotel

Location
Sagan Heritage Hotel is located in area / city Gondokusuman.

About Sagan Heritage Hotel

From business event to corporate gathering, Sagan Heritage Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sagan Heritage Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Sagan Heritage Hotel, which you rarely find in other places.

If you plan to have a long-term stay, staying at Sagan Heritage Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sagan Heritage Hotel is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sagan Heritage Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sagan Heritage Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sagan Heritage Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sagan Heritage Hotel is the right place to stay.

All facilities in Sagan Heritage Hotel

Facility

  • Indoor pool
  • Children play area
  • Swimming pool
Swimming Pool Sagan Heritage Hotel
Swimming Pool
Lobby Sagan Heritage Hotel
Lobby
Exterior Sagan Heritage Hotel
Exterior
Bedroom Sagan Heritage Hotel
Bedroom
In-room Bathroom Sagan Heritage Hotel
In-room Bathroom

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Cafe
  • Continental breakfast
  • Set menu dinner
  • Vegetarian meal

Things to Do

  • Children play area
  • Indoor pool

Connectivity

  • Free WiFi

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accommodation Policy & General Information in Sagan Heritage Hotel

Smoking

Smoking is prohibited in the accommodation.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sagan Heritage Hotel
85
Number of floors in Sagan Heritage Hotel
5
Another facilities in Sagan Heritage Hotel
A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Cafe

Frequently asked question in Sagan Heritage Hotel

What is normal check-in & check-out time at Sagan Heritage Hotel?
The standard check-in time at Sagan Heritage Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sagan Heritage Hotel provide breakfast?
Yes, Sagan Heritage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sagan Heritage Hotel have?
Sagan Heritage Hotel is a 3.0-star hotel.
How many floors does Sagan Heritage Hotel have?
Sagan Heritage Hotel has 5 floors.
How many rooms does Sagan Heritage Hotel have?
Sagan Heritage Hotel has 85 rooms in total.
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More Reviews from Other Guests in Sagan Heritage Hotel

8.5
Very Good
From 6,048 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.6

People often mention about Sagan Heritage Hotel
All
Staff Friendliness (363)
Distance to City Center (332)
Bedroom (329)
Ambiance (305)
Surroundings (295)
Hotel Area (292)
Room Space (290)
Bathroom (284)
Family Friendly (281)
Accessibility (277)
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Traveler Reviews Sagan Heritage Hotel

Number of reviews per page
20
40
Customer reviews
K***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 day(s) ago
Strategic location near UGM, parking available, friendly receptionist, and family room upgrade. Nice.
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Accommodation's Reply
28 Oct 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Sagan Heritage Hotel is one of my go-to hotels when visiting Yogyakarta. The tranquil atmosphere is comfortable, and the friendly staff makes you feel even more at home, especially Ms. Kristin, who is friendly and very patient with her guests. Thank you.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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f***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
It's good, the food is decent but there aren't too many menus, the room has a bathtub.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
As usual, never disappoints.
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Accommodation's Reply
29 Oct 2026
Dear valued guest, this is Sagan Heritage Hotel Yogyakarta. We extend our warmest greetings. We sincerely thank you for choosing our hotel in Yogyakarta. We are delighted to hear that you were satisfied with your comfortable stay and our excellent facilities. We will share your valuable feedback with all our staff to ensure we provide the best possible service. Thank you once again for staying with us, and we look forward to seeing you and your family in Yogyakarta again. Thank you. Sincerely, The General Manager, Sagan Heritage Hotel Yogyakarta
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S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
A comfortable place to stay with family.
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Accommodation's Reply
28 Oct 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Have stayed here many times, comfortable and clean, even tidier after renovation.
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1 people find it helpful
Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Indri Y.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
The SOP is too rigid, perhaps not following national hotel SOPs. Upgraded rooms require starting over, checking out at 12pm and then checking in at 2pm. Why do guests have to check out in the lobby? Why not wait in their original room until the upgraded room is ready and then check out? That way, they don't have to tire themselves out carrying luggage. Perhaps the SOP could be made national.
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Accommodation's Reply
27 Oct 2026
Dear Mr. Indri Wai, This is a message from Sagan Heritage Hotel Yogyakarta. First, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply sorry that this incident affected your experience. We hope that your review will help us improve our services to meet the expectations of all our guests during their stays. Thank you again for sharing your experience. We look forward to welcoming you and your family back to Yogyakarta and experiencing our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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W***g
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 day(s) ago
The hotel staff is super friendly, the breakfast is delicious, and there's a playground for small children, so they're safe. The TV isn't a smart TV yet, and the channels are limited. That's all I can suggest: I hope the TV can be upgraded.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
So far, it's sufficient for transit needs due to the busy schedule at UGM. I'll try a higher class room for maximum comfort.
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1 people find it helpful
Accommodation's Reply
22 Oct 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 2 week(s) ago
The only thing that can help the rating of this hotel is the location, otherwise sorry to say it's a bad experience.
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1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Valued Guest, This is a message from Sagan Heritage Hotel Yogyakarta. First, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply saddened that this incident may have affected your experience. We hope that your review will help us improve our services to better meet the expectations of all our guests during their stays. Thank you again for sharing your experience with us. We look forward to welcoming you and your family back to Yogyakarta and experiencing our excellent service again. Thank you. General Manager, Sagan Heritage Hotel Yogyakarta
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Feroksa
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Feeling so blessed to stay here for days. It's very near to the center, and all the staff are very helpful and humble. Thank you so much for upgrading the room for free on my special days 🫶🏼
1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Ms. Feroksa, It is with great pleasure that Sagan Heritage Hotel Yogyakarta extends its gratitude for your choice of our hotel during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your accommodation and facilities. We will share your feedback with our team to encourage them to continue striving for the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
TV facilities use smart TVs only. And please pay attention to the doors.
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Accommodation's Reply
15 Oct 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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noviyanti
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Very happy to be able to stay here, but due to the limited time I didn't get to experience the swimming pool. The room is very comfortable and spacious. Note: there is only 1, if possible there should be a bright light... so it's not all dim
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1 people find it helpful
Accommodation's Reply
15 Oct 2026
Dear Mr. Noviyanti, It is with great pleasure that we at Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to continue striving for the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Nabilah K. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is nice and comfortable. However, the AC in the room leaked. The service was fast, the food was okay, but there was no milk on the menu :) even though they could make coffee. But that's okay, this is just a suggestion. The towels are thin, they look like they need replacing, but they are still okay.
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Accommodation's Reply
09 Oct 2026
Dear Mr. Nabilah, This is a message from Sagan Heritage Hotel Yogyakarta. First, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply sorry that this incident disrupted your experience. We hope that your review will help us improve our services to meet the expectations of all our guests during their stays. Thank you again for sharing your experience with us. We look forward to welcoming you and your family back to Yogyakarta again with our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Lia P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I was so happy to find a budget hotel with very friendly service and a very nice room. I got a free upgrade. I'll definitely be back next time.
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Accommodation's Reply
09 Oct 2026
Dear Mr./Ms. Lia, It is with great pleasure that we at Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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C***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Close to my place of activity
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1 people find it helpful
Accommodation's Reply
09 Oct 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Galih F. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
It's actually a pretty good hotel, but I was unlucky enough to get a room with a faulty air conditioner. Otherwise, it was fine.
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Accommodation's Reply
09 Oct 2026
Dear Mr. Kalih F.A., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. First, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply sorry that this incident disrupted your experience. We hope that your review will help us improve our services to meet the expectations of all our guests during their stays. Thank you again for sharing your experience. We look forward to welcoming you and your family back to Yogyakarta and experiencing our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Iffah M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A hotel in the city center, easy access everywhere, and very comfortable. The room was clean, the AC was great, very cold. The staff was friendly. I got a room upgrade yesterday. This is definitely on my list of highly recommended hotels. Thank you.
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Accommodation's Reply
05 Oct 2026
Dear Mr. Iffah M, This is a general message from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly and communicative staff. Ample parking. Quiet and beautiful surroundings.
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1 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear Valued Guests, From Sagan Heritage Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us, and we sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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W***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The hotel was nice and clean, but when I stayed on the 3rd floor, I heard rats in the attic. It was quite scary. Hopefully, this can be fixed in the future. Thank you.
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1 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear Valued Guest, This is a message from Sagan Heritage Hotel Yogyakarta. First, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply saddened that this incident may have affected your experience. We hope that your review will help us improve our services to better meet the expectations of all our guests during their stays. Thank you again for sharing your experience with us. We look forward to welcoming you and your family back to Yogyakarta and experiencing our excellent service again. Thank you. General Manager, Sagan Heritage Hotel Yogyakarta
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Number of reviews per page
20
40

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