Sagan Heritage Hotel

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8.5
/10
Very Good
6,049 reviews

What Guests Say About Their Stay

F***a

10.0
/ 10
I really like this hotel; this is my second stay here. What really pleased me was that we were upgraded to a Family Room, and it was super spacious, comfortable, and clean. The service was also excellent. All the staff were friendly, helpful, and provided excellent service. The breakfast was delicious, with a wide selection of food, so I was very satisfied. This hotel is highly recommended for those of you planning a vacation in Yogyakarta. Overall, I really enjoyed my stay here. Thank you for the service.
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Ferli N. S.

8.5
/ 10
The staff was very friendly, and the hotel room was clean and comfortable. I'll definitely stay at the Sagan Heritage Hotel again next time. Thank you, Sagan Hotel Heritage 🥰
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Lukas S.

10.0
/ 10
My stay at Sagan Heritage Hotel Jogja was very enjoyable. The staff were incredibly friendly and helpful from check-in to check-out. The room was clean, fragrant, and the hotel's peaceful atmosphere ensured a good night's sleep. The hotel's location is also strategic, close to the city center and easily accessible. As a bonus, I received a free upgrade from a Deluxe to a Family Room. The room was much larger and more comfortable. Thank you, Sagan Heritage Hotel! Highly recommended for those looking for a comfortable hotel in Jogja.
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Archie R. P.

10.0
/ 10
I've stayed here twice, and both times I've been upgraded to a better room. I arrived at 10 PM to check in and was greeted by Kristin at the reception, who was very friendly and helpful. You are the best. May all good things always be with you, Kristin. Thank you, Sagan Heritage, for your hospitality. ❤️
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Nadila T.

10.0
/ 10
Good hotel, great service. Thank you, Ms. Nadila and Kristin, for the excellent service.
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In the Area
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Jalan Kartini No. 4 Sagan, Gondokusuman, Yogyakarta, Indonesia, 55223

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Sagan Heritage Hotel is located in area / city Gondokusuman. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Sagan Heritage Hotel

Jalan Kartini No. 4 Sagan, Gondokusuman, Yogyakarta, Indonesia, 55223
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Lobby Sagan Heritage Hotel
Lobby 2 Sagan Heritage Hotel

Discover More About Sagan Heritage Hotel

Location
Sagan Heritage Hotel is located in area / city Gondokusuman.

About Sagan Heritage Hotel

From business event to corporate gathering, Sagan Heritage Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sagan Heritage Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Sagan Heritage Hotel, which you rarely find in other places.

If you plan to have a long-term stay, staying at Sagan Heritage Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sagan Heritage Hotel is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sagan Heritage Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sagan Heritage Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sagan Heritage Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sagan Heritage Hotel is the right place to stay.

All facilities in Sagan Heritage Hotel

Entertainment Facility Sagan Heritage Hotel
Entertainment Facility
Common Space Sagan Heritage Hotel
Common Space
Lobby Sagan Heritage Hotel
Lobby
Exterior Sagan Heritage Hotel
Exterior
Bedroom Sagan Heritage Hotel
Bedroom

Hotel Services

  • Bellhop
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Cafe
  • Continental breakfast
  • Set menu dinner
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Children play area
  • Indoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sagan Heritage Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Smoking

Smoking is prohibited in the accommodation.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sagan Heritage Hotel
85
Number of floors in Sagan Heritage Hotel
5
Another facilities in Sagan Heritage Hotel
Bellhop, Early Check-in, Express check-in, Express check-out, Front desk

Frequently asked question in Sagan Heritage Hotel

What are available facilities at Sagan Heritage Hotel?
There are top facilites at Sagan Heritage Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sagan Heritage Hotel?
The standard check-in time at Sagan Heritage Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sagan Heritage Hotel provide breakfast?
Yes, Sagan Heritage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sagan Heritage Hotel have?
Sagan Heritage Hotel is a 3.0-star hotel.
How many floors does Sagan Heritage Hotel have?
Sagan Heritage Hotel has 5 floors.
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More Reviews from Other Guests in Sagan Heritage Hotel

8.5
Very Good
From 6,049 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.6

People often mention about Sagan Heritage Hotel
All
Staff Friendliness (347)
Distance to City Center (320)
Bedroom (318)
Ambiance (292)
Surroundings (284)
Room Space (283)
Hotel Area (283)
Bathroom (275)
Family Friendly (270)
Accessibility (269)
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Traveler Reviews Sagan Heritage Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 day(s) ago
The hotel is close to the city, so there's not too much traffic noise. It's easy to get everywhere. The food is okay, and the food is delicious. However, the bathroom amenities are lacking. We booked a family room for 4 people, and only received one small soap and one shampoo. There were no towels in the bathroom, so we had to call the front desk first. But they responded quickly. The security guard was very friendly. Thank you.
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a pleasure to stay here with my family, next time I will try the kids friendly room.
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2 people find it helpful
Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I really like this hotel; this is my second stay here. What really pleased me was that we were upgraded to a Family Room, and it was super spacious, comfortable, and clean. The service was also excellent. All the staff were friendly, helpful, and provided excellent service. The breakfast was delicious, with a wide selection of food, so I was very satisfied. This hotel is highly recommended for those of you planning a vacation in Yogyakarta. Overall, I really enjoyed my stay here. Thank you for the service.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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f***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room was comfortable, clean, and well-appointed. The food was also good. The security guard, receptionist, and all the staff were very friendly. I checked in at 11 PM and was still well-served. However, the Wi-Fi wasn't very good.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and facilities. We will share your feedback with our team to encourage them in further improving our services. Regarding the WiFi issue, we apologize for the inconvenience. We will consider your suggestion to improve our WiFi service for all guests in the future. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I've stayed at this hotel many times. Affordable prices and pretty good facilities.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, and requests to be woken up at 3:00 a.m. WIB are acceptable. Suggestions include connecting with several rental vehicles, airport shuttles, or tour packages around Yogyakarta. Why can't the bathroom be locked?
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted that you were satisfied with your stay and facilities. We will share your feedback with our entire team to encourage them to further improve our services. Thank you also for your suggestions regarding our airport transfer service, car rental service, and Yogyakarta tour packages. Your information is very important to us, and we will use it in our evaluation process so that we can provide more comprehensive information and facilities to meet the travel needs of all our guests. However, we do have online transportation services and public transport available in the vicinity of the hotel. Regarding the bathroom door lock issue, we apologize for the inconvenience. We will investigate this matter immediately to ensure that the room remains safe and comfortable for all guests. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again with our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***a
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly. It's just a bit far from Malioboro, prone to traffic jams. The bed for three isn't very spacious. Other facilities are okay.
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2 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted that you were satisfied with your stay and facilities. Your feedback will be shared with our team to motivate them to continue providing the best possible service. For guests traveling with children or families requiring more space, we recommend choosing a family room, which offers more comfortable space for families. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The staff is friendly and the location is close to the city center.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel atmosphere is pleasant, but the food is not very tasty.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Dewi n. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is comfortable. Ms. Kristin's staff is friendly.
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Accommodation's Reply
21 Aug 2026
Dear Mr. Davy N.I., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta and experience our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Ferli N. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff was very friendly, and the hotel room was clean and comfortable. I'll definitely stay at the Sagan Heritage Hotel again next time. Thank you, Sagan Hotel Heritage 🥰
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1 people find it helpful
Accommodation's Reply
21 Aug 2026
Dear Mr. Ferli N.S., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
Check-in time was very disappointing. There was no flexibility, even with just two minutes to spare, requiring 2:00 PM. This is an out-of-town hotel, so there should be some tolerance, as guests will have had a long journey and want to rest quickly. The check-in time was disappointing, and the facilities were also lacking. I wouldn't recommend staying again, especially if you're bringing a family with children.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to inform you that we appreciate you taking the time to provide us with a review and feedback. We apologize if your stay did not fully meet your expectations. Regarding check-in times, we understand that flexibility is important for your travel. However, we have set these conditions to ensure your room is ready, clean, and comfortable so you can fully relax, especially if you are traveling with family. We greatly appreciate your feedback on our facilities and services. This will be used to help us improve the quality and comfort of our guests in the future. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta with all our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Lukas S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My stay at Sagan Heritage Hotel Jogja was very enjoyable. The staff were incredibly friendly and helpful from check-in to check-out. The room was clean, fragrant, and the hotel's peaceful atmosphere ensured a good night's sleep. The hotel's location is also strategic, close to the city center and easily accessible. As a bonus, I received a free upgrade from a Deluxe to a Family Room. The room was much larger and more comfortable. Thank you, Sagan Heritage Hotel! Highly recommended for those looking for a comfortable hotel in Jogja.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Mr. Lucas S., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our services once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Archie R. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've stayed here twice, and both times I've been upgraded to a better room. I arrived at 10 PM to check in and was greeted by Kristin at the reception, who was very friendly and helpful. You are the best. May all good things always be with you, Kristin. Thank you, Sagan Heritage, for your hospitality. ❤️
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Accommodation's Reply
21 Aug 2026
Dear Mr. Archie R.P., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Rhaka I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The reception staff are friendly and very helpful.
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2 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Mr. Raga I., This is a brief message from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel for your stay during your visit to Yogyakarta. We are delighted to hear that you enjoyed your stay and were satisfied with the hotel's facilities. We will share your feedback with all our staff to encourage them to continue providing the best service. Thank you again for sharing your experience at our hotel. We sincerely hope to welcome you and your family back to Yogyakarta again and experience all of our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The location is excellent, near the UGM campus gate. The food is quite varied, but could be made even more varied.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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L***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly. They're kind, and sometimes even give rewards for upgrading. The location is strategic, and the hotel is clean.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Aldani N. S. B.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Interesting. Okay, worth a try. Worth the price.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Mr. Aldani N.S.B., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and facilities. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you all our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, delicious and fresh food. The hotel is close to the city center and fitness centers. It makes your stay feel like home.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
Breakfast variety is limited and boring.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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8.5
Very Good
From 6,049 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.6

People often mention about Sagan Heritage Hotel
All
Staff Friendliness (347)
Distance to City Center (320)
Bedroom (318)
Ambiance (292)
Surroundings (284)
Room Space (283)
Hotel Area (283)
Bathroom (275)
Family Friendly (270)
Accessibility (269)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sagan Heritage Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 day(s) ago
The hotel is close to the city, so there's not too much traffic noise. It's easy to get everywhere. The food is okay, and the food is delicious. However, the bathroom amenities are lacking. We booked a family room for 4 people, and only received one small soap and one shampoo. There were no towels in the bathroom, so we had to call the front desk first. But they responded quickly. The security guard was very friendly. Thank you.
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a pleasure to stay here with my family, next time I will try the kids friendly room.
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2 people find it helpful
Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I really like this hotel; this is my second stay here. What really pleased me was that we were upgraded to a Family Room, and it was super spacious, comfortable, and clean. The service was also excellent. All the staff were friendly, helpful, and provided excellent service. The breakfast was delicious, with a wide selection of food, so I was very satisfied. This hotel is highly recommended for those of you planning a vacation in Yogyakarta. Overall, I really enjoyed my stay here. Thank you for the service.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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f***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room was comfortable, clean, and well-appointed. The food was also good. The security guard, receptionist, and all the staff were very friendly. I checked in at 11 PM and was still well-served. However, the Wi-Fi wasn't very good.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and facilities. We will share your feedback with our team to encourage them in further improving our services. Regarding the WiFi issue, we apologize for the inconvenience. We will consider your suggestion to improve our WiFi service for all guests in the future. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***n
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9.4
/10
Reviewed 2 week(s) ago
I've stayed at this hotel many times. Affordable prices and pretty good facilities.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
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Medical
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8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, and requests to be woken up at 3:00 a.m. WIB are acceptable. Suggestions include connecting with several rental vehicles, airport shuttles, or tour packages around Yogyakarta. Why can't the bathroom be locked?
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted that you were satisfied with your stay and facilities. We will share your feedback with our entire team to encourage them to further improve our services. Thank you also for your suggestions regarding our airport transfer service, car rental service, and Yogyakarta tour packages. Your information is very important to us, and we will use it in our evaluation process so that we can provide more comprehensive information and facilities to meet the travel needs of all our guests. However, we do have online transportation services and public transport available in the vicinity of the hotel. Regarding the bathroom door lock issue, we apologize for the inconvenience. We will investigate this matter immediately to ensure that the room remains safe and comfortable for all guests. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again with our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***a
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly. It's just a bit far from Malioboro, prone to traffic jams. The bed for three isn't very spacious. Other facilities are okay.
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2 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted that you were satisfied with your stay and facilities. Your feedback will be shared with our team to motivate them to continue providing the best possible service. For guests traveling with children or families requiring more space, we recommend choosing a family room, which offers more comfortable space for families. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
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8.8
/10
Reviewed 3 week(s) ago
The staff is friendly and the location is close to the city center.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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L***y
icon-Staycation
Staycation
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9.7
/10
Reviewed 4 week(s) ago
The hotel atmosphere is pleasant, but the food is not very tasty.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Dewi n. I.
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10.0
/10
Reviewed 4 week(s) ago
The hotel is comfortable. Ms. Kristin's staff is friendly.
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Accommodation's Reply
21 Aug 2026
Dear Mr. Davy N.I., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta and experience our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Ferli N. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff was very friendly, and the hotel room was clean and comfortable. I'll definitely stay at the Sagan Heritage Hotel again next time. Thank you, Sagan Hotel Heritage 🥰
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1 people find it helpful
Accommodation's Reply
21 Aug 2026
Dear Mr. Ferli N.S., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
Check-in time was very disappointing. There was no flexibility, even with just two minutes to spare, requiring 2:00 PM. This is an out-of-town hotel, so there should be some tolerance, as guests will have had a long journey and want to rest quickly. The check-in time was disappointing, and the facilities were also lacking. I wouldn't recommend staying again, especially if you're bringing a family with children.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to inform you that we appreciate you taking the time to provide us with a review and feedback. We apologize if your stay did not fully meet your expectations. Regarding check-in times, we understand that flexibility is important for your travel. However, we have set these conditions to ensure your room is ready, clean, and comfortable so you can fully relax, especially if you are traveling with family. We greatly appreciate your feedback on our facilities and services. This will be used to help us improve the quality and comfort of our guests in the future. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta with all our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Lukas S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My stay at Sagan Heritage Hotel Jogja was very enjoyable. The staff were incredibly friendly and helpful from check-in to check-out. The room was clean, fragrant, and the hotel's peaceful atmosphere ensured a good night's sleep. The hotel's location is also strategic, close to the city center and easily accessible. As a bonus, I received a free upgrade from a Deluxe to a Family Room. The room was much larger and more comfortable. Thank you, Sagan Heritage Hotel! Highly recommended for those looking for a comfortable hotel in Jogja.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Mr. Lucas S., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our services once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Archie R. P.
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
I've stayed here twice, and both times I've been upgraded to a better room. I arrived at 10 PM to check in and was greeted by Kristin at the reception, who was very friendly and helpful. You are the best. May all good things always be with you, Kristin. Thank you, Sagan Heritage, for your hospitality. ❤️
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Accommodation's Reply
21 Aug 2026
Dear Mr. Archie R.P., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Rhaka I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The reception staff are friendly and very helpful.
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2 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Mr. Raga I., This is a brief message from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel for your stay during your visit to Yogyakarta. We are delighted to hear that you enjoyed your stay and were satisfied with the hotel's facilities. We will share your feedback with all our staff to encourage them to continue providing the best service. Thank you again for sharing your experience at our hotel. We sincerely hope to welcome you and your family back to Yogyakarta again and experience all of our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The location is excellent, near the UGM campus gate. The food is quite varied, but could be made even more varied.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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L***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly. They're kind, and sometimes even give rewards for upgrading. The location is strategic, and the hotel is clean.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Aldani N. S. B.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Interesting. Okay, worth a try. Worth the price.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Mr. Aldani N.S.B., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and facilities. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you all our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, delicious and fresh food. The hotel is close to the city center and fitness centers. It makes your stay feel like home.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
Breakfast variety is limited and boring.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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