Sagan Heritage Hotel

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8.5
Very Good
From 6,018 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.8

Service and Facilites

8.6

People often mention about Sagan Heritage Hotel
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Staff Friendliness (343)
Distance to City Center (316)
Bedroom (315)
Ambiance (289)
Surroundings (282)
Hotel Area (280)
Room Space (278)
Bathroom (272)
Family Friendly (267)
Accessibility (266)
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Traveler Reviews Sagan Heritage Hotel

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Customer reviews
L***y
icon-Staycation
Staycation
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9.7
/10
Reviewed 4 day(s) ago
The hotel atmosphere is pleasant, but the food is not very tasty.
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Dewi n. I.
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10.0
/10
Reviewed 5 day(s) ago
The hotel is comfortable. Ms. Kristin's staff is friendly.
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Accommodation's Reply
21 Aug 2026
Dear Mr. Davy N.I., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta and experience our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Ferli N. S.
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8.5
/10
Reviewed 5 day(s) ago
The staff was very friendly, and the hotel room was clean and comfortable. I'll definitely stay at the Sagan Heritage Hotel again next time. Thank you, Sagan Hotel Heritage 🥰
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Accommodation's Reply
21 Aug 2026
Dear Mr. Ferli N.S., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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H***y
icon-Leisure
Leisure
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7.0
/10
Reviewed 5 day(s) ago
Check-in time was very disappointing. There was no flexibility, even with just two minutes to spare, requiring 2:00 PM. This is an out-of-town hotel, so there should be some tolerance, as guests will have had a long journey and want to rest quickly. The check-in time was disappointing, and the facilities were also lacking. I wouldn't recommend staying again, especially if you're bringing a family with children.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to inform you that we appreciate you taking the time to provide us with a review and feedback. We apologize if your stay did not fully meet your expectations. Regarding check-in times, we understand that flexibility is important for your travel. However, we have set these conditions to ensure your room is ready, clean, and comfortable so you can fully relax, especially if you are traveling with family. We greatly appreciate your feedback on our facilities and services. This will be used to help us improve the quality and comfort of our guests in the future. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta with all our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Lukas S.
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10.0
/10
Reviewed 6 day(s) ago
My stay at Sagan Heritage Hotel Jogja was very enjoyable. The staff were incredibly friendly and helpful from check-in to check-out. The room was clean, fragrant, and the hotel's peaceful atmosphere ensured a good night's sleep. The hotel's location is also strategic, close to the city center and easily accessible. As a bonus, I received a free upgrade from a Deluxe to a Family Room. The room was much larger and more comfortable. Thank you, Sagan Heritage Hotel! Highly recommended for those looking for a comfortable hotel in Jogja.
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Accommodation's Reply
19 Aug 2026
Dear Mr. Lucas S., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our services once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Archie R. P.
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Staycation
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10.0
/10
Reviewed 6 day(s) ago
I've stayed here twice, and both times I've been upgraded to a better room. I arrived at 10 PM to check in and was greeted by Kristin at the reception, who was very friendly and helpful. You are the best. May all good things always be with you, Kristin. Thank you, Sagan Heritage, for your hospitality. ❤️
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Accommodation's Reply
21 Aug 2026
Dear Mr. Archie R.P., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Rhaka I.
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10.0
/10
Reviewed 1 week(s) ago
The reception staff are friendly and very helpful.
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Accommodation's Reply
19 Aug 2026
Dear Mr. Raga I., This is a brief message from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel for your stay during your visit to Yogyakarta. We are delighted to hear that you enjoyed your stay and were satisfied with the hotel's facilities. We will share your feedback with all our staff to encourage them to continue providing the best service. Thank you again for sharing your experience at our hotel. We sincerely hope to welcome you and your family back to Yogyakarta again and experience all of our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The location is excellent, near the UGM campus gate. The food is quite varied, but could be made even more varied.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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L***h
icon-Business
Business
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8.5
/10
Reviewed 2 week(s) ago
The staff is friendly. They're kind, and sometimes even give rewards for upgrading. The location is strategic, and the hotel is clean.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Aldani N. S. B.
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8.8
/10
Reviewed 2 week(s) ago
Interesting. Okay, worth a try. Worth the price.
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Accommodation's Reply
19 Aug 2026
Dear Mr. Aldani N.S.B., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and facilities. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you all our services. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, delicious and fresh food. The hotel is close to the city center and fitness centers. It makes your stay feel like home.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
Breakfast variety is limited and boring.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Nadila T.
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10.0
/10
Reviewed 2 week(s) ago
Good hotel, great service. Thank you, Ms. Nadila and Kristin, for the excellent service.
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Accommodation's Reply
19 Aug 2026
Dear Ms. Nadila T., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our services once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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C***S
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The bathroom shower needs to be replaced.. so that it's comfortable to shower and the water doesn't splash everywhere.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel is nice, clean, and quiet. You can leave your luggage even before check-in or after check-out. The staff is friendly. There's a playground. Parking is also convenient. Good. Affordable too. Next time I go to Jogja, I'll stay here.
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Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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Yolla N.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
I've stayed at Sagan twice. I first went there last year and booked a Bebek room. I looked at the location, it's close to everything, especially if you want to go to Alkid, the station, etc. When I checked the app, the rate was cheap. For the same price as a small hotel or RedDoorZ (around Rp250,000-300,000), I think I'd choose this place. The staff are friendly. The AC is cold, and amenities and a swimming pool are included. However, the one we stayed in yesterday was probably under renovation. So when we went down in the basement, it was so smoky (I rented a motorbike in Jogja, by the way), it was a bit suffocating because of the smell of wood. We decided not to go down and took the elevator back to the first floor, breathing through our mouths. As a suggestion, maybe renovation work like that should be done at night or could be communicated to hotel guests so they are aware. For example, "There will be work on this in the basement from 1-2 pm this afternoon." Or a written notice would be fine and placed near the basement elevator. But otherwise, it's really good. And God willing, we will stay at Sagan Heritage again if we need to go to Jogja.
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Accommodation's Reply
05 Aug 2026
Dear Ms. Yola N., Sincerely, Sagan Heritage Hotel Yogyakarta. Thank you for taking the time to write such a detailed review and for choosing Sagan Heritage Hotel Yogyakarta as your accommodation for you and your family once again. We are delighted to hear that the hotel's excellent location, the friendliness of our staff, the comfort of the rooms, and the amenities provided you and your family with a memorable stay. We apologize for any inconvenience you experienced during the basement renovations. Thank you for your very helpful feedback regarding informing guests about the renovation schedule. We have taken your suggestion into consideration and will incorporate it into our future guest communication to ensure your stays are even more comfortable. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The location is very strategic, with easy access to the city center and surrounding areas. The rooms are also very kid-friendly.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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A***I
icon-Staycation
Staycation
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8.5
/10
Reviewed 4 week(s) ago
My first experience staying here was great. It's also close to lots of local culinary delights.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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l***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
It's very comfortable in every way, both inside and outside the hotel, and the environment is very beautiful and comfortable. The staff is very friendly.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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l***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Very comfortable, clean rooms, comfortable atmosphere, beautiful environment and not noisy, in short, very comfortable.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta
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