Overall Ratings & Reviews CLARO Kendari

Traveloka (8,808)
Other sources (12)
8.6
Very Good
From 8,808 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Kendari
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Ambiance (119)
Bedroom (117)
Staff Friendliness (116)
Hotel Area (104)
Room Space (99)
Variety (99)
Distance to City Center (97)
Bathroom (95)
Accessibility (94)
Taste (91)
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Traveler Reviews CLARO Kendari

Number of reviews per page
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40
Customer reviews
Mame S. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
Very good and the service is friendly and fast
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Accommodation's Reply
22 Apr 2026
Dear Madam Mame, From Claro Kendari, we respectfully express our gratitude for your trust and for taking the time to share your wonderful experience during your stay, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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S***i
icon-Business
Business
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10.0
/10
Reviewed 5 day(s) ago
City center location, easy to reach necessities, best hotel in Kendari
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Accommodation's Reply
20 Apr 2026
Dear Mr. S., From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience during your stay at Claro Kendari, especially regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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S***a
icon-Staycation
Staycation
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8.5
/10
Reviewed 2 week(s) ago
I waited almost an hour for the check-in process yesterday, even though I arrived at 13.50, I only got into the room at almost 3 pm.
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Accommodation's Reply
16 Apr 2026
Dear Mr. S., From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We sincerely look forward to welcoming and serving you again at Claro Kendari. Sincerely, Syahrir Ramadan, General Manager
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ANDI I. D. I. S.
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the rooms are clean and the food is delicious.
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Accommodation's Reply
13 Apr 2026
Dear Mr. Andy L., From Claro Kendari, Your Highness, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Syahrir Ramadan, General Manager
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A***L
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Claro Kendari is getting more and more established, hopefully it will be even more successful
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. A, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force for us to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Syahrir Ramadan, General Manager
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A***r
icon-Leisure
Leisure
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9.0
/10
Reviewed 2 week(s) ago
The sound from the next room is leaking, you can hear it all the time.
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Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. A, From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We sincerely look forward to welcoming and serving you again at Claro Kendari. Sincerely, Syahrir Ramadan, General Manager
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A***r
icon-Leisure
Leisure
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8.7
/10
Reviewed 2 week(s) ago
Oh my, the sound from the next room and the room above is all leaking.
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Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. A, From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We sincerely look forward to welcoming and serving you again at Claro Kendari. Sincerely, Syahrir Ramadan, General Manager
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i***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
Comfortable hotel, good service, good restaurant food choices
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. I., From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Syahrir Ramadan, General Manager
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B***n
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
Recommended for staying with family
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Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. B., Greetings from Clarout Kendari. Thank you for your trust in us and for taking the time to share your positive experience at Clarout Kendari, especially regarding the facilities and services. We are deeply grateful for the opportunity to serve, assist, and provide you with the best possible service. We will use your feedback as a driving force, hoping to provide even better and more exceptional service in the future. We look forward to serving you again on your next visit to Clarout Kendari. Sincerely, Syahri Ramadan, General Manager
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very satisfied and comfortable, I want to come again tomorrow.
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Accommodation's Reply
13 Apr 2026
Dear Mr. R, On behalf of the Clarockendari Hotel, I would like to extend my warmest greetings to you. Thank you for your trust and for choosing our services. We greatly appreciate your valuable feedback regarding your stay at the Clarockendari Hotel, especially your comments on our facilities and services. We sincerely thank you for your continued support and patronage. Your valuable feedback is a powerful driving force for us to continuously improve the quality of our services. We look forward to welcoming you again to the Clarockendari Hotel. Thank you! Sincerely, General Manager, Shahrir Ramadan
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L***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
The atmosphere is comfortable, clean, the staff are friendly.
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Accommodation's Reply
06 Apr 2026
Dear Mr. L., From Claro Kendari, we respectfully thank you for your trust in us and for taking the time to share your experience at Claro Kendari, especially regarding our facilities and services. We are truly delighted to have served you. We will use your feedback as a driving force, hoping to provide even better and more exceptional service in the future. We look forward to serving you again on your next visit to Claro Kendari... Sincerely, Syahrir Ramadan, General Manager
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A***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff is very friendly, the rooms are very comfortable and also clean.
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Accommodation's Reply
06 Apr 2026
Dear Mr./Ms. A, From Claro Kendari, we respectfully thank you for your trust in us and for taking the time to share your positive experience at Claro Kendari, particularly regarding the facilities and services. We are deeply grateful for the opportunity to serve, assist, and provide you with the best possible service. We will use your feedback as a driving force, hoping to provide even better and more exceptional service in the future. We look forward to serving you again on your next visit to Claro Kendari. Sincerely, Syahrir Ramadan, General Manager
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
Stayed for 2 nights and wasn't given any fruit upon check in even though it was a deluxe room. Do you have to ask for it first before it's provided?
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. Jay, This is a general announcement from Claro Kendari Hotel. We greatly appreciate your valuable feedback regarding your stay at Claro Kendari Hotel. Please be informed about breakfast rates for children as follows (based on height): • Children 100 cm and taller will be charged 50% of the regular breakfast rate. • Children under 100 cm (maximum 2 children) are free of charge. Your valuable feedback is a great encouragement for us to improve our services. We will continue to strive for better service in the future. We look forward to welcoming you back again. Thank you. General Manager, Charyl Ramadan
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The cleanliness and absorption are exceptional. It's worth checking out for families looking to stay overnight. Highly recommended. The hotel staff are friendly.
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Accommodation's Reply
31 Mar 2026
Dear Valued Guest, Warm greetings from Claro Kendari. Thank you for your trust in us and for taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We are deeply grateful for the opportunity to serve, assist, and provide you with the best possible service. We will use your feedback as a driving force, hoping to provide even better and more excellent service in the future. We look forward to serving you again on your next visit to Claro Kendari. Sincerely, Syahrir Ramadan, General Manager
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Hendri N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the family really enjoyed staying here.
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Accommodation's Reply
06 Apr 2026
Dear Mr. Hendry, From the bottom of our respects, Clarout Kendari. Thank you for your trust in us. Thank you for taking the time to share your positive experience at Clarout Kendari, especially regarding the facilities and services. We are deeply grateful for the opportunity to serve, assist, and provide you with the best possible service. We will use your feedback as a driving force, hoping to provide even better and more exceptional service in the future. We look forward to serving you again on your next visit to Clarout Kendari. Sincerely, Syahrir Ramadan, General Manager
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i***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
Hopefully in the future the variety and taste of the dishes can be improved. Bringing one child who is above 100 cm tall must pay IDR 60 thousand for breakfast.
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Accommodation's Reply
08 Apr 2026
Hello, this is Claro Kendari Hotel. Thank you so much for your stay and for your valuable feedback. Breakfast rates for children are based on height as follows: • Children 100 cm and taller are charged 50% of the regular price. • Children under 100 cm enjoy free breakfast (maximum 2 children). Your valuable feedback is a great encouragement for us to improve our services. We will strive to provide you with even better service in the future. We hope to welcome you back again. Thank you. General Manager, Charyl Ramadan
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V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice place to staycation with family during in Kendari. A nice place to have a staycation with family in Kendari.
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Accommodation's Reply
31 Mar 2026
Dear Ms.v We are delighted to read your feedback. Our team will be thrilled to hear your kind words. We look forward to welcoming you back to Claro Kendari in the near future. Sincerely, Syahrir Ramadan General Manager
Mingto I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank you for providing low prices through TikTok
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Accommodation's Reply
31 Mar 2026
Dear Mr. Mingto, From Claro Kendari, Your Highness, Thank you for your trust in us. Thank you for taking the time to share your positive experience at Claro Kendari, especially regarding the facilities and services. We are deeply grateful for the opportunity to serve, assist, and provide you with the best possible service. We will use your feedback as a driving force, hoping to provide even better and superior service in the future. We look forward to serving you again on your next visit to Claro Kendari. Sincerely, Syahrir Ramadan, General Manager
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B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Attractive, clean, comfortable, okay, great.
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Accommodation's Reply
31 Mar 2026
Dear B, Greetings from Claro Kendari. We sincerely thank you for trusting us and choosing to visit. We especially appreciate you sharing your positive experience with our facilities and services. We are very pleased to have been able to serve you with our utmost dedication. We will strive even harder based on your valuable feedback. We will do our best to provide better service and become the best hotel in the future. We look forward to seeing you again on your next visit. Thank you. Sincerely, Shahrir Ramadan, General Manager
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Theo W. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
All were very friendly. Will stay here again
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Accommodation's Reply
31 Mar 2026
Dear Mr. Theo, From the bottom of our hearts, Claraux Kendari. Thank you for your trust in us and for taking the time to share your positive experience at Claraux Kendari, especially regarding the facilities and services. We are deeply grateful for the opportunity to serve, assist, and provide you with the best possible service. We will use your feedback as a driving force, hoping to provide even better and more excellent service in the future. We look forward to serving you again on your next visit to Claraux Kendari. Sincerely, Syahri Ramadan, General Manager
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Number of reviews per page
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