Overall Ratings & Reviews CLARO Kendari

Traveloka (9,073)
Other sources (13)
8.7
Very Good
From 9,073 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Kendari
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Staff Friendliness (143)
Ambiance (142)
Bedroom (140)
Room Space (122)
Hotel Area (122)
Distance to City Center (118)
Bathroom (114)
Variety (114)
Accessibility (112)
Taste (107)
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Traveler Reviews CLARO Kendari

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40
Customer reviews
Veronica K. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
It was really nice to have a staycation at this hotel.
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Accommodation's Reply
30 Jul 2026
Dear Veronica, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.
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Accommodation's Reply
24 Jul 2026
Dear Mr. A*n, Warm greetings from Claro Kendari. Thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you. All your feedback will be used to motivate us to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms are clean, the toilets are clean and fragrant. There's a wide selection of breakfast options, and the parking is spacious. It's great.
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Accommodation's Reply
18 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I arrived early at 13:15, but thank God I was able to check-in earlier than the scheduled time, which was 14:00.
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Accommodation's Reply
20 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.
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Accommodation's Reply
17 Jul 2026
Dear W*y, My name is Claro Kendari. It is with sincerity that I extend my greetings. Thank you very much for using our services. I am especially grateful for your valuable feedback regarding our facilities and services. We are pleased to be able to provide our customers with heartfelt service and support. Your valuable feedback is a great encouragement for improving our services in the future. We look forward to your next visit. Thank you again. Sincerely, Steel Punu, General Manager
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B***i
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
The worst hotel I've ever stayed in Indonesia. It was incredibly noisy, with disco music and partying going on from midnight until 4:30 a.m. It was completely pointless paying for an expensive room, having a headache, having to change flight times, and losing everything because of a hotel's indecipherable behavior. Please, existing customers, please pay attention to CLARO management.
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Accommodation's Reply
18 Jul 2026
Dear Mr./Ms. B*E, From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more fulfilling experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steele Punuh, General Manager
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Weldy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
A clean hotel, friendly staff, and very professional service. We stayed for six days. It's perfect for both families and business travelers.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. Weldy, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I love everything here. The hotel is clean, the room ambience, restaurants had a lot of food and snacks. Last but not least, the swimming pool, I love it!
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Accommodation's Reply
16 Jul 2026
Dear G**t Thank you for your wonderful review and for choosing to stay with us We are delighted to know that you had an enjoyable experience during your stay. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back to Claro Kendari on your next visit. Warm regards, Steel Punuh General Manager
I***n
icon-origin-TRAVELOKA
7.2
/10
Reviewed 3 week(s) ago
The internet connection to the smart TV and WiFi was unusable. The internet only worked on checkout day.
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Accommodation's Reply
15 Jul 2026
Dear Mr. I*n., From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will incorporate it into our evaluation and use it as a driving force to improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The AC isn't cold enough. Please check again.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. A*i, Sincerely yours from Claro Kendari. Thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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Veronica K. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Fun for a family vacation with kids.
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Accommodation's Reply
10 Jul 2026
Dear Ms. Veronica T., From Claro Kendari, we respectfully thank you for your trust in us and for taking the time to share your wonderful experience during your stay, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used to motivate us to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff are all friendly and the service is good. There's a wide selection of food on the breakfast menu.
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Accommodation's Reply
08 Jul 2026
Dear Mr./Ms. S*A, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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L***U
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good hotel and good service. The room is big.
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Accommodation's Reply
07 Jul 2026
Dear Mr./Ms. L*u, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience during your stay at Claro Kendari, especially regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. All your feedback will be used to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All services are very satisfying.
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Accommodation's Reply
06 Jul 2026
Dear Mr. G*t, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. All your feedback will be used to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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T***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's good, the place is clean and comfortable.
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Accommodation's Reply
06 Jul 2026
Dear Mr. T*S., Claro Kendari extends its deepest respects and gratitude for your trust and for taking the time to share your wonderful experience during your stay, particularly regarding the facilities and services. We were delighted to have the opportunity to serve and assist you. All your feedback will be used to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I really like the receptionist, they are friendly and also nice🫰🏻 they don't make you wait long.
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Accommodation's Reply
29 Jun 2026
Dear Mr./Ms. P*i, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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La Ode M. F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff is always friendly everywhere, even the housekeeping is very polite.
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Accommodation's Reply
26 Jun 2026
Dear Mr./Ms. La Ode M.F., From Claro Kendari, we respectfully express our gratitude for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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I***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The hotel room neighbors were very noisy, unable to rest peacefully during bedtime, from 12 midnight until 4:30 am.
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Accommodation's Reply
17 Jun 2026
Dear Madam, Sincerely yours, from Claro Kendari. Thank you for taking the time to share your experience during your stay at Claro Kendari. We greatly appreciate your feedback and will use it to evaluate and motivate us to further improve the quality of our service. We hope to provide you with an even better and more excellent experience in the future. We sincerely look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Super clean and comfortable rooms, friendly service
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Accommodation's Reply
17 Jun 2026
Dear esteemed guests, Claro Kendari extends its warmest greetings. Thank you for your trust in us and for taking the time to share your wonderful experience at Claro Kendari, particularly regarding our facilities and services. We are delighted to have had the opportunity to serve and assist you. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Siswanto K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's already good but it needs to be improved even more.
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Accommodation's Reply
18 Jun 2026
Dear Mr. Siswanto, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Number of reviews per page
20
40