What do past guests say about CLARO Kendari?

CLARO Kendari is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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CLARO Kendari

Name: CLARO Kendari
Address: Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121, Jl. Edi Sabara No 89, Kendari, Sulawesi Tenggara, 93121, Indonesia
Rating: 8.7

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8.7

/10

Very Good

9,175 reviews

What Guests Say About Their Stay

apri a.

9.7

/ 10

I really enjoyed staying at the Claro Hotel. It's quiet, comfortable, the rooms are clean, the staff is great, the soundproofing ensures privacy, the food is delicious, and there's a wide variety of options. I never get bored staying at the Claro Hotel Kendari.

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Hardianto

9.4

/ 10

Recommended. Friendly hotel staff, good cleanliness. Strategic location.

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Sugeng P.

10.0

/ 10

sangta's room is comfortable and the environment is friendly to children suitable for staycation and business affairs

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N***r

10.0

/ 10

Our staycation with a baby and a toddler meant we had a lot of stuff. The staff was very friendly and immediately helped us when we had trouble carrying our luggage.

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Sarah a. m.

10.0

/ 10

I was very satisfied with my stay at this hotel. The room was well-maintained, the facilities were adequate, and the entire staff provided friendly and professional service. The hotel's comfortable atmosphere also made for a more enjoyable stay. Overall, this hotel is highly recommended.

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In the Area

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Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121

Main Facilities

This accommodation offers:

Outdoor pool

Nightclub

Poolside bar

Children pool

Swimming pool

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Family room

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

CLARO Kendari is a 4-star hotels that has been welcoming guests since 2013. It was previously known as Grand Clarion Hotel & Convention Kendari. The accommodation went through a renovation in 2013. There are 258 rooms spread across 16 floors.

What's around CLARO Kendari

Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121

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Discover More About CLARO Kendari

Discover the Charm of CLARO Kendari

Welcome to CLARO Kendari, your premier destination for an unforgettable stay in the heart of Sulawesi Tenggara, Indonesia. We pride ourselves on offering a blend of modern comfort, exceptional service, and a prime location that makes exploring Kendari and its surrounding beauty a breeze. Whether you're here for business or leisure, CLARO Kendari promises a welcoming atmosphere and amenities designed to make your visit truly special. Room rates at CLARO Kendari start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

CLARO Kendari Location

CLARO Kendari is strategically situated in the vibrant city of Kendari, specifically in the {localAddressString} area. This prime location places you just a short distance from the bustling city center, making it convenient to access key business districts, shopping areas, and local attractions. The atmosphere surrounding CLARO Kendari is one of dynamic urban energy, yet it offers a peaceful retreat after a day of exploration. You'll find yourself close to various local eateries and cultural points of interest, allowing for an immersive experience of Kendari's unique charm.

CLARO Kendari Facilities & Services

Facilities for guests at CLARO Kendari are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a range of amenities to enhance your experience:

A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 7:00 PM.
A well-equipped fitness center to help you maintain your workout routine. Open daily from 6:00 AM to 9:00 PM.
Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
Spacious meeting and banquet facilities, ideal for corporate events and celebrations.
A dedicated concierge service to assist with your travel needs and local recommendations.
On-site dining options offering a variety of culinary delights.
Secure and complimentary parking space for guests traveling by car.
A relaxing spa and wellness center for ultimate rejuvenation. Additional fees apply, please inquire at the front desk for rates and services.

CLARO Kendari Room Types

Discover a variety of accommodations designed to suit your preferences with our diverse room types of CLARO Kendari. Each room is thoughtfully appointed to provide comfort and convenience.

Deluxe Room: Available with either a City View or Garden View. These rooms are non-smoking and some feature a bathtub for your relaxation.
Executive Room: Offering enhanced amenities and often a more expansive view, these rooms are perfect for business travelers or those seeking a little extra space. Non-smoking.
Suite: Our spacious suites provide a luxurious experience, often with separate living areas and premium views. Some suites include a bathtub. Non-smoking.
Family Room: Designed to accommodate families, these rooms offer ample space and comfortable bedding. Non-smoking.

We strive to ensure all our rooms are non-smoking for the comfort of all our guests. Please specify your preference for a bathtub when booking. We do not currently offer pet-friendly rooms.

CLARO Kendari Dining & Restaurants

Savor a delightful culinary journey at CLARO Kendari, where our dining venues offer a taste of local and international flavors.

The Main Restaurant: Enjoy a sumptuous breakfast buffet featuring a wide array of local and Western dishes. Estimated price per person for breakfast is PHP 500. Operating hours are from 6:00 AM to 10:00 AM.
The Lounge: A relaxed setting for coffee, light snacks, and evening cocktails. Open from 10:00 AM to 11:00 PM.
Rooftop Bar: Experience breathtaking city views while enjoying refreshing drinks and light bites. Open from 5:00 PM to 12:00 AM.

Please note that prices are estimates and may vary.

CLARO Kendari Nearby Attractions and Activities

Explore the vibrant surroundings of CLARO Kendari and discover the rich culture and natural beauty of Kendari and its environs.

Kendari City Center: Immerse yourself in the local atmosphere, explore markets, and experience the daily life of the city.
Pantai Nambo: A beautiful coastal area offering stunning ocean views and opportunities for relaxation by the sea.
Museum Negeri propinsi Sulawesi Tenggara: Delve into the history and cultural heritage of Southeast Sulawesi.
Pasar Sentral Kendari: Experience a bustling local market where you can find local produce, handicrafts, and souvenirs.
Taman Kota Kendari: A pleasant urban park perfect for a leisurely stroll or enjoying the local flora.

If you are looking for other activities around CLARO Kendari, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to CLARO Kendari from the Airport

Navigating your journey to CLARO Kendari is made easy with several transportation options available from the airport. Understanding how to get to CLARO Kendari ensures a smooth start to your trip.

Hotel Private Airport Transfer: For ultimate convenience, CLARO Kendari offers a private airport transfer service. This can be arranged in advance through our concierge. Estimated cost is PHP 800.
Metered Taxis: Available at the airport terminal, metered taxis provide a direct and comfortable ride to the hotel. The journey typically takes around 45 minutes to an hour, depending on traffic, with an estimated fare of PHP 300-400.
Ride-hailing Services: You can also opt for a ride-hailing service, which offers competitive pricing and convenient pick-up points. The estimated cost is similar to metered taxis.

We recommend pre-booking your airport transfer service of CLARO Kendari for a hassle-free arrival. For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at CLARO Kendari

Choosing CLARO Kendari means opting for a memorable and comfortable experience in Sulawesi Tenggara. Our commitment to excellent service, combined with our prime location and superb facilities, makes us the ideal choice for your next getaway.

Prime Location: Conveniently situated to explore Kendari's attractions and business hubs.
Comfortable Accommodations: A range of well-appointed rooms to suit every traveler's needs. Check for current room availability at CLARO Kendari.
Excellent Facilities: From a refreshing pool to a fitness center and dining options, we have everything you need.
Warm Hospitality: Our dedicated staff are ready to ensure your stay is pleasant and memorable.
Value for Money: Enjoy quality service and amenities at competitive rates.

Ready to experience the best of Kendari? Booking CLARO Kendari is simple and convenient. We encourage you to book your stay through Traveloka for the best rates and a seamless booking process. Book budget hotels in Sulawesi Tenggara and discover great deals. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in CLARO Kendari

Facility

Outdoor pool

Nightclub

Poolside bar

Children pool

Swimming pool

Others

Public Facilities

Coffee/Tea in common areas
Safety deposit box
Coffee shop
Restaurant
Elevator
Room service

Accessibility

Wheelchair accessible

Guest Services

Front desk
Newspaper in lobby
Bellboy service
Luggage storage
Concierge
24-hour security
Multilingual staff
Laundry Service
24-hour front desk

Activity & Leisure

Massage
Outdoor pool
Spa

Business Facilities

Meeting facilities
Projector
Computer station

Meals & Dining

Poolside Bar
Nightclub

Nearby Facilities

ATM/Bank
Grocery store
Supermarket

Family & Kids

Children's pool

Accommodation Facilities

Car park
Family room
Smoking area

Transportation

Bicycle hire

Connectivity

Wi-Fi in public areas
LAN Internet access
Wi-Fi

Accommodation Policy & General Information in CLARO Kendari

Important Notice

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at CLARO Kendari	258
Number of floors in CLARO Kendari	16
Another facilities in CLARO Kendari	Coffee/Tea in common areas, Safety deposit box, Coffee shop, Restaurant, Elevator

Frequently asked question in CLARO Kendari

What is normal check-in & check-out time at CLARO Kendari?

The standard check-in time at CLARO Kendari is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of CLARO Kendari?

CLARO Kendari is a 4.0-star hotel.

How many floors does CLARO Kendari have?

CLARO Kendari has 16 floors.

How many rooms are available at CLARO Kendari?

CLARO Kendari has 258 rooms in total.

Does CLARO Kendari have a swimming pool?

Yes, a swimming pool is available at CLARO Kendari.

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More Reviews from Other Guests in CLARO Kendari

Overall Ratings & Reviews CLARO Kendari

Traveloka (9,162)

Other sources (13)

8.7

Very Good

From 9,162 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Kendari

All

Staff Friendliness (160)

Ambiance (154)

Bedroom (151)

Room Space (133)

Hotel Area (129)

Distance to City Center (128)

Bathroom (124)

Variety (123)

Accessibility (121)

Taste (119)

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Traveler Reviews CLARO Kendari

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Customer reviews

Fitry 7.

10.0

/10

Reviewed 3 day(s) ago

The staff are very friendly and nice 🤩

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apri a.

9.7

/10

Reviewed 5 day(s) ago

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Hardianto

Business

9.4

/10

Reviewed 1 week(s) ago

Recommended. Friendly hotel staff, good cleanliness. Strategic location.

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Accommodation's Reply

02 Nov 2026

Dear Mr. Hardianto, From the bottom of our regards, Claro Kendari. Thank you for your trust in us. We greatly appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, especially regarding the facilities and services we provided. We were delighted to have served and assisted you to the best of our ability. All your feedback encourages us to continuously improve the quality of our services and provide the best possible experience for all our guests. We sincerely hope to welcome and serve you again in the future. Sincerely, Steel Punuh, General Manager

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Sugeng P.

10.0

/10

Reviewed 2 week(s) ago

sangta's room is comfortable and the environment is friendly to children suitable for staycation and business affairs

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Accommodation's Reply

28 Oct 2026

Dear Mr. Sukeng P., From Claro Kendari, we respectfully thank you for your trust in us. We greatly appreciate you taking the time to rate and review your experience at Claro Kendari. We were delighted to serve and assist you to the best of our ability. All your feedback encourages us to improve the quality of our service and provide the best possible experience for all our customers. We sincerely hope to welcome and serve you again in the future. Sincerely, Steel Punuh, General Manager

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Verified Traveler

10.0

/10

Reviewed 3 week(s) ago

The hotel staff are all friendly 😊

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Accommodation's Reply

22 Oct 2026

Dear Mr. G*t, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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S***a

Business

7.9

/10

Reviewed 3 week(s) ago

Pay a lot, the AC in the pool terrace room is not cold.

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Accommodation's Reply

28 Oct 2026

Dear Mr./Ms. S*a, Sincerely yours from Claro Kendari. Thank you for taking the time to share your feedback regarding your stay with us. We apologize for any inconvenience you experienced regarding the air conditioning in your room. We understand that a comfortable room temperature is important to all our guests. Your feedback is valuable for our further evaluation and for ensuring that all in-room amenities function correctly and efficiently. We are committed to maintaining the quality of our amenities and the consistency of our service to Claro Kendari's high standards. We appreciate your trust and feedback, which is part of our commitment to continuously improve and enhance the guest experience. We look forward to welcoming you back to Claro Kendari and providing you with an even more comfortable and memorable stay on your next visit. Sincerely, Steel Punuh, General Manager

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N***r

10.0

/10

Reviewed 3 week(s) ago

Our staycation with a baby and a toddler meant we had a lot of stuff. The staff was very friendly and immediately helped us when we had trouble carrying our luggage.

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Accommodation's Reply

21 Oct 2026

Dear Mr. N*r, From Claro Kendari, we respectfully thank you for your trust in us. We greatly appreciate you taking the time to share your positive experience during your stay at Claro Kendari, especially regarding the facilities and services we provided. We were delighted to have the opportunity to serve and assist you. Your feedback encourages us to improve the quality of our service and provide the best possible experience for all our guests. We sincerely hope to welcome and serve you again in the future. Sincerely, Steel Punuh, General Manager

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f***a

10.0

/10

Reviewed 4 week(s) ago

Good food, friendly staff, good service, very fancy rooms.

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Accommodation's Reply

16 Oct 2026

Dear Mr./Ms. F*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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f***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

Highly recommended to staycation here again.

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Accommodation's Reply

16 Oct 2026

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L***a

Business

6.9

/10

Reviewed 4 week(s) ago

Please make the food variations more kids friendly.

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Accommodation's Reply

13 Oct 2026

Dear Ms. L*a, From Claro Kendari, we respectfully thank you for taking the time to share your feedback about your stay. We understand that children's menus are important for families, and the diverse range of dishes we serve is prepared to cater to the varied tastes of our guests, both adults and children. However, we appreciate your comments, as they will be used to improve our menu and develop a more diverse selection suitable for all family members. We are committed to maintaining the quality of our food and providing a pleasant dining experience for all Claro Kendari guests. Thank you again for your feedback. We hope to welcome you back to Claro Kendari and provide an even better experience, maintaining the service standards we have promised. Sincerely, Steel Punuh, General Manager

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L***a

Business

8.3

/10

Reviewed 4 week(s) ago

For a star-rated hotel, you have to argue just to borrow an iron for 10 minutes. The breakfast menu isn't kid-friendly. The fried rice and fried noodles are always spicy.

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Accommodation's Reply

13 Oct 2026

Dear Ms. L*a, Sincerely yours from Claro Kendari. Thank you for taking the time to share your feedback during your stay with us. Regarding the iron rental, we apologize if the process you experienced was inconvenient. In principle, we strive to assist and cater to all guests' needs while adhering to our operational procedures and the availability of our facilities. Regarding the varied breakfast menu, we understand that each guest's dietary preferences are different, especially for families with children. The spicy fried rice and fried noodles were not intended to limit guest choices. We will take your feedback into consideration to improve the menu and offer milder-flavored options. We remain committed to providing professional and convenient service to Claro Kendari's high standards. Thank you for your interest and feedback, which we use as data to evaluate and improve the quality of our service. Thank you again for your comments. We sincerely hope to welcome you back to Claro Kendari and provide you with an even better experience, upholding the service standards we have promised. Sincerely, Steel Punuh, General Manager

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M***N

6.6

/10

Reviewed 4 week(s) ago

The cafe staff is not friendly, the waiters are.

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Accommodation's Reply

13 Oct 2026

Dear Mr. M*n, Sincerely yours, Claro Kendari. Thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with an even better experience and are always committed to giving you the best. We sincerely look forward to welcoming and serving you again on your next visit. Sincerely, Steel Punuh, General Manager

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Riany q.

10.0

/10

Reviewed 4 week(s) ago

Very good and the food is delicious and comfortable.

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Accommodation's Reply

07 Oct 2026

Dear Riany q., From Claro Kendari, we respectfully thank you for your trust in us. We greatly appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, especially regarding the facilities and services we provided. We were delighted to have the opportunity to serve and assist you. All your feedback motivates us to continuously improve the quality of our service and provide the best possible experience for all our guests. We sincerely hope to welcome and serve you again in the future. Sincerely, Steel Punuh, General Manager

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P***g

10.0

/10

Reviewed 6 week(s) ago

The staff was very friendly and accommodating. Super recommended!

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Accommodation's Reply

30 Sep 2026

Dear P***G Thank you for your kind words and wonderful recommendation. We are delighted to know that our team’s friendliness and attentiveness made your experience at Claro Kendari a pleasant one. Your appreciation means a great deal to us and motivates our team to continue delivering warm, attentive, and memorable hospitality to every guest. We look forward to welcoming you back to Claro Kendari for another delightful experience. Best Regards, Steel Punuh General Manager

S***i

8.5

/10

Reviewed 6 week(s) ago

Thank you, only the room is not soundproof.

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Accommodation's Reply

02 Oct 2026

Dear Mr./Ms. S*i, From Claro Kendari Hotel, we respectfully thank you for taking the time to share your experience and feedback during your stay with us. We appreciate all comments, including the feedback regarding the poor soundproofing of the rooms. As a hotel committed to providing the highest standards of hospitality, we take all feedback into consideration for continuous evaluation and improvement. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience. Sincerely, Steel Punuh, General Manager

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Sitti M.

8.5

/10

Reviewed 6 week(s) ago

The room was not soundproof, and the food was too sweet.

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Accommodation's Reply

02 Oct 2026

Dear Mr. Sitti M., From Claro Kendari Hotel, Thank you for taking the time to share your experience and feedback during your stay with us. We appreciate all comments, including those regarding the poor soundproofing of the room and the overly sweet food. As a hotel committed to providing the highest standards of hospitality, we take all feedback into consideration for continuous evaluation and improvement. Regarding the overly sweet food, we have standards and processes in place to maintain the quality and variety of the dishes we serve. However, we understand that each guest's taste is different, and we welcome your feedback to provide an even better dining experience. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience. Sincerely, Steel Punuh, General Manager

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H***a

Staycation

7.0

/10

Reviewed 6 week(s) ago

Standard hotel for Indonesians. Hotel corridors smell of cigarettes and are smoky. People talking louder and running after midnight. Junior suites room had no fruit on the table as I saw on the app. Towels not completely provided. Guests need to ask first for towels. As I was in a Junior Suite room🤔. Far from the standard of a Junior suite room. Thank you.

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Accommodation's Reply

30 Sep 2026

Dear H***a Thank you for taking the time to share your detailed feedback regarding your stay at Claro Kendari We sincerely regret that certain aspects of your experience did not meet your expectations. We take your comments regarding the corridor environment, noise, room amenities, and towel availability seriously, as guest comfort and service consistency are important to us. Regarding the smoking smell and noise, our hotel provides designated smoking areas and we continuously remind guests to respect the comfort of others. Nevertheless, we understand that such disturbances can affect the overall stay, and our team will continue to strengthen our monitoring, particularly during late hours. For the Junior Suite amenities, including the fruit arrangement and towels, we would like to clarify that amenities may be subject to the applicable room package and hotel arrangement at the time of booking. However, our team should always be ready to assist whenever a guest requires additional amenities or assistance, and we apologize if this was not communicated or handled as expected during your stay. We truly appreciate your feedback, as it gives us an opportunity to review our service delivery and ensure that the experience associated with our Junior Suite meets the expectations of our valued guests. We hope to have the opportunity to welcome you back to Claro Kendari and provide you with a more comfortable and satisfying experience. Best Regards, Steel Punuh General Manager

F***y

8.5

/10

Reviewed 6 week(s) ago

The hotel staff is friendly and the rooms are clean.

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Accommodation's Reply

25 Sep 2026

Dear Mr./Ms. F*y, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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R***a

Staycation

10.0

/10

Reviewed 6 week(s) ago

The hotel was clean, breakfast was delicious, the kids loved swimming.

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Accommodation's Reply

29 Sep 2026

Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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N***r

Business

9.7

/10

Reviewed 7 week(s) ago

Very satisfied with the service.

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Accommodation's Reply

21 Sep 2026

Dear Mr. N*r, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.