CLARO Kendari

Hotels
Preferred Partner Plus
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8.7
/10
Very Good
9,209 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
The hotel staff is very friendly and very helpful, the recommended hotel in Kendari is Claro.
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A***n

9.4
/ 10
The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.

W***y

9.4
/ 10
A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.
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Weldy S.

9.7
/ 10
A clean hotel, friendly staff, and very professional service. We stayed for six days. It's perfect for both families and business travelers.
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Hendrix N.

10.0
/ 10
The service was very satisfying, and the staff were friendly. Overall, it was really great 👍
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In the Area
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Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Grand Clarion Hotel & Convention Kendari Staying at CLARO Kendari is a good choice when you are visiting Mandonga. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around CLARO Kendari

Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121
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Lobby CLARO Kendari
Exterior 2 CLARO Kendari

Discover More About CLARO Kendari

Discover the Charm of CLARO Kendari

Welcome to CLARO Kendari, your premier destination for an unforgettable stay in the heart of Sulawesi Tenggara, Indonesia. We pride ourselves on offering a blend of modern comfort, exceptional service, and a prime location that makes exploring Kendari and its surrounding beauty a breeze. Whether you're here for business or leisure, CLARO Kendari promises a welcoming atmosphere and amenities designed to make your visit truly special. Room rates at CLARO Kendari start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

CLARO Kendari Location

CLARO Kendari is strategically situated in the vibrant city of Kendari, specifically in the {localAddressString} area. This prime location places you just a short distance from the bustling city center, making it convenient to access key business districts, shopping areas, and local attractions. The atmosphere surrounding CLARO Kendari is one of dynamic urban energy, yet it offers a peaceful retreat after a day of exploration. You'll find yourself close to various local eateries and cultural points of interest, allowing for an immersive experience of Kendari's unique charm.

CLARO Kendari Facilities & Services

Facilities for guests at CLARO Kendari are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a range of amenities to enhance your experience:
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 7:00 PM.
  • A well-equipped fitness center to help you maintain your workout routine. Open daily from 6:00 AM to 9:00 PM.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
  • Spacious meeting and banquet facilities, ideal for corporate events and celebrations.
  • A dedicated concierge service to assist with your travel needs and local recommendations.
  • On-site dining options offering a variety of culinary delights.
  • Secure and complimentary parking space for guests traveling by car.
  • A relaxing spa and wellness center for ultimate rejuvenation. Additional fees apply, please inquire at the front desk for rates and services.

CLARO Kendari Room Types

Discover a variety of accommodations designed to suit your preferences with our diverse room types of CLARO Kendari. Each room is thoughtfully appointed to provide comfort and convenience.
  • Deluxe Room: Available with either a City View or Garden View. These rooms are non-smoking and some feature a bathtub for your relaxation.
  • Executive Room: Offering enhanced amenities and often a more expansive view, these rooms are perfect for business travelers or those seeking a little extra space. Non-smoking.
  • Suite: Our spacious suites provide a luxurious experience, often with separate living areas and premium views. Some suites include a bathtub. Non-smoking.
  • Family Room: Designed to accommodate families, these rooms offer ample space and comfortable bedding. Non-smoking.
We strive to ensure all our rooms are non-smoking for the comfort of all our guests. Please specify your preference for a bathtub when booking. We do not currently offer pet-friendly rooms.

CLARO Kendari Dining & Restaurants

Savor a delightful culinary journey at CLARO Kendari, where our dining venues offer a taste of local and international flavors.
  • The Main Restaurant: Enjoy a sumptuous breakfast buffet featuring a wide array of local and Western dishes. Estimated price per person for breakfast is PHP 500. Operating hours are from 6:00 AM to 10:00 AM.
  • The Lounge: A relaxed setting for coffee, light snacks, and evening cocktails. Open from 10:00 AM to 11:00 PM.
  • Rooftop Bar: Experience breathtaking city views while enjoying refreshing drinks and light bites. Open from 5:00 PM to 12:00 AM.
Please note that prices are estimates and may vary.

CLARO Kendari Nearby Attractions and Activities

Explore the vibrant surroundings of CLARO Kendari and discover the rich culture and natural beauty of Kendari and its environs.
  • Kendari City Center: Immerse yourself in the local atmosphere, explore markets, and experience the daily life of the city.
  • Pantai Nambo: A beautiful coastal area offering stunning ocean views and opportunities for relaxation by the sea.
  • Museum Negeri propinsi Sulawesi Tenggara: Delve into the history and cultural heritage of Southeast Sulawesi.
  • Pasar Sentral Kendari: Experience a bustling local market where you can find local produce, handicrafts, and souvenirs.
  • Taman Kota Kendari: A pleasant urban park perfect for a leisurely stroll or enjoying the local flora.
If you are looking for other activities around CLARO Kendari, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to CLARO Kendari from the Airport

Navigating your journey to CLARO Kendari is made easy with several transportation options available from the airport. Understanding how to get to CLARO Kendari ensures a smooth start to your trip.
  • Hotel Private Airport Transfer: For ultimate convenience, CLARO Kendari offers a private airport transfer service. This can be arranged in advance through our concierge. Estimated cost is PHP 800.
  • Metered Taxis: Available at the airport terminal, metered taxis provide a direct and comfortable ride to the hotel. The journey typically takes around 45 minutes to an hour, depending on traffic, with an estimated fare of PHP 300-400.
  • Ride-hailing Services: You can also opt for a ride-hailing service, which offers competitive pricing and convenient pick-up points. The estimated cost is similar to metered taxis.
We recommend pre-booking your airport transfer service of CLARO Kendari for a hassle-free arrival. For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at CLARO Kendari

Choosing CLARO Kendari means opting for a memorable and comfortable experience in Sulawesi Tenggara. Our commitment to excellent service, combined with our prime location and superb facilities, makes us the ideal choice for your next getaway.
  • Prime Location: Conveniently situated to explore Kendari's attractions and business hubs.
  • Comfortable Accommodations: A range of well-appointed rooms to suit every traveler's needs. Check for current room availability at CLARO Kendari.
  • Excellent Facilities: From a refreshing pool to a fitness center and dining options, we have everything you need.
  • Warm Hospitality: Our dedicated staff are ready to ensure your stay is pleasant and memorable.
  • Value for Money: Enjoy quality service and amenities at competitive rates.
Ready to experience the best of Kendari? Booking CLARO Kendari is simple and convenient. We encourage you to book your stay through Traveloka for the best rates and a seamless booking process. Book budget hotels in Sulawesi Tenggara and discover great deals. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in CLARO Kendari

Swimming Pool CLARO Kendari
Swimming Pool
Entertainment Facility CLARO Kendari
Entertainment Facility
Functional Hall CLARO Kendari
Functional Hall
Common Space CLARO Kendari
Common Space
Lobby CLARO Kendari
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Bar
  • Nightclub
  • Poolside bar
  • Vegetarian meal

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Bicycle rental

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in CLARO Kendari

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at CLARO Kendari
258
Number of floors in CLARO Kendari
16
Another facilities in CLARO Kendari
Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box

Frequently asked question in CLARO Kendari

What are available facilities at CLARO Kendari?
There are top facilites at CLARO Kendari such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at CLARO Kendari?
The standard check-in time at CLARO Kendari is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of CLARO Kendari?
CLARO Kendari is a 4.0-star hotel.
How many floors does CLARO Kendari have?
CLARO Kendari has 16 floors.
How many rooms are available at CLARO Kendari?
CLARO Kendari has 258 rooms in total.
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More Reviews from Other Guests in CLARO Kendari

Overall Ratings & Reviews CLARO Kendari

Traveloka (9,196)
Other sources (13)
8.7
Very Good
From 9,196 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Kendari
All
Staff Friendliness (148)
Ambiance (144)
Bedroom (141)
Room Space (123)
Hotel Area (123)
Distance to City Center (121)
Variety (116)
Accessibility (115)
Bathroom (114)
Taste (110)
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Traveler Reviews CLARO Kendari

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 day(s) ago
I asked for a city view and was given a rooftop view instead, but otherwise it was nice and comfortable. The food was delicious and varied 👍
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Accommodation's Reply
15 Sep 2026
Dear Valued Guest, Warm greetings from Claro Kendari. Thank you for your feedback. We are deeply appreciative and will use it as feedback in our evaluation and as a driving force to further improve the quality of our service. We hope to provide you with an even better experience and are always committed to giving you the best. We look forward to welcoming you back and serving you again on your next visit. Sincerely, Steel Punuh, General Manager
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Heri W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Okay, very interesting and very helpful.
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Accommodation's Reply
15 Sep 2026
Dear Mr. Heri, From Claro Kendari, Thank you for your trust in us. We greatly appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, especially regarding the facilities and services we provided. We were delighted to have served and assisted you to the best of our ability. All your feedback encourages us to continuously improve the quality of our services and provide the best possible experience for all our guests. We sincerely hope to welcome and serve you again in the future. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and very helpful, the recommended hotel in Kendari is Claro.
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Accommodation's Reply
09 Sep 2026
Dear Mr. G., From Claro Kendari, Your Highness, we respectfully thank you for your trust and for taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding the facilities and services we provided. We were delighted to have the opportunity to serve and assist you. Your feedback motivates us to continuously improve the quality of our services and provide the best possible experience for all our guests. We look forward to welcoming and serving you again on your next visit. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good staycation with family in Kendari city
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Accommodation's Reply
09 Sep 2026
Dear Ms.G Thank you for your wonderful review and for choosing to stay with us We are delighted to know that you had an enjoyable experience during your stay. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back to Claro Kendari on your next visit Best regards, Steel Punuh General Manager
P***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The towels, prayer mats, and bedding smelled like a kitchen—hehe, the smell of cooking fumes. But the room service was top-notch.
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Accommodation's Reply
09 Sep 2026
Dear Mr. P., Sincerely yours, from Clare Kendari Hotel. Thank you for taking the time to share your experience staying at Clare Kendari Hotel. We greatly appreciate your feedback and will use it to evaluate and motivate us to further improve the quality of our services. We hope to provide you with an even better and more excellent experience in the future. We look forward to welcoming and serving you again at Clare Kendari Hotel. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best hotel in Kendari City.
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Accommodation's Reply
27 Aug 2026
Dear Mr. G*t, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The room is clean and the facilities are complete 👍🏼
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Accommodation's Reply
21 Aug 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The best hotel in Kendari City, very good.
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Accommodation's Reply
19 Aug 2026
Dear Mr./Ms. W*i, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Best ever hotel in Southeast Sulawesi (Kendari)
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Accommodation's Reply
19 Aug 2026
Dear W*i, this is Claro Kendari sending our warmest greetings. We sincerely thank you for trusting and choosing us. We are especially grateful for you sharing your valuable experience with our facilities and services. We deeply appreciate the dedicated service and support we have provided. Your valuable feedback serves as a great motivation for us to provide even better service in the future. We sincerely look forward to seeing you again on your next visit. Thank you. Sincerely, Steel Punu, General Manager.
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The room is nice, the location is strategic, the parking is spacious.
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Accommodation's Reply
06 Aug 2026
To Mr. A*d, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Veronica K. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was really nice to have a staycation at this hotel.
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Accommodation's Reply
30 Jul 2026
Dear Veronica, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.
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Accommodation's Reply
24 Jul 2026
Dear Mr. A*n, Warm greetings from Claro Kendari. Thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you. All your feedback will be used to motivate us to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The rooms are clean, the toilets are clean and fragrant. There's a wide selection of breakfast options, and the parking is spacious. It's great.
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Accommodation's Reply
18 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
I arrived early at 13:15, but thank God I was able to check-in earlier than the scheduled time, which was 14:00.
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Accommodation's Reply
20 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.
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Accommodation's Reply
17 Jul 2026
Dear W*y, My name is Claro Kendari. It is with sincerity that I extend my greetings. Thank you very much for using our services. I am especially grateful for your valuable feedback regarding our facilities and services. We are pleased to be able to provide our customers with heartfelt service and support. Your valuable feedback is a great encouragement for improving our services in the future. We look forward to your next visit. Thank you again. Sincerely, Steel Punu, General Manager
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B***i
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 9 week(s) ago
The worst hotel I've ever stayed in Indonesia. It was incredibly noisy, with disco music and partying going on from midnight until 4:30 a.m. It was completely pointless paying for an expensive room, having a headache, having to change flight times, and losing everything because of a hotel's indecipherable behavior. Please, existing customers, please pay attention to CLARO management.
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Accommodation's Reply
18 Jul 2026
Dear Mr./Ms. B*E, From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more fulfilling experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steele Punuh, General Manager
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Weldy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
A clean hotel, friendly staff, and very professional service. We stayed for six days. It's perfect for both families and business travelers.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. Weldy, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I love everything here. The hotel is clean, the room ambience, restaurants had a lot of food and snacks. Last but not least, the swimming pool, I love it!
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Accommodation's Reply
16 Jul 2026
Dear G**t Thank you for your wonderful review and for choosing to stay with us We are delighted to know that you had an enjoyable experience during your stay. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back to Claro Kendari on your next visit. Warm regards, Steel Punuh General Manager
I***n
icon-origin-TRAVELOKA
7.2
/10
Reviewed 10 week(s) ago
The internet connection to the smart TV and WiFi was unusable. The internet only worked on checkout day.
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Accommodation's Reply
15 Jul 2026
Dear Mr. I*n., From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will incorporate it into our evaluation and use it as a driving force to improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The AC isn't cold enough. Please check again.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. A*i, Sincerely yours from Claro Kendari. Thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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Bedroom 4 CLARO Kendari

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews CLARO Kendari

Traveloka (9,196)
Other sources (13)
8.7
Very Good
From 9,196 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Kendari
All
Staff Friendliness (148)
Ambiance (144)
Bedroom (141)
Room Space (123)
Hotel Area (123)
Distance to City Center (121)
Variety (116)
Accessibility (115)
Bathroom (114)
Taste (110)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews CLARO Kendari

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 day(s) ago
I asked for a city view and was given a rooftop view instead, but otherwise it was nice and comfortable. The food was delicious and varied 👍
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Accommodation's Reply
15 Sep 2026
Dear Valued Guest, Warm greetings from Claro Kendari. Thank you for your feedback. We are deeply appreciative and will use it as feedback in our evaluation and as a driving force to further improve the quality of our service. We hope to provide you with an even better experience and are always committed to giving you the best. We look forward to welcoming you back and serving you again on your next visit. Sincerely, Steel Punuh, General Manager
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Heri W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Okay, very interesting and very helpful.
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Accommodation's Reply
15 Sep 2026
Dear Mr. Heri, From Claro Kendari, Thank you for your trust in us. We greatly appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, especially regarding the facilities and services we provided. We were delighted to have served and assisted you to the best of our ability. All your feedback encourages us to continuously improve the quality of our services and provide the best possible experience for all our guests. We sincerely hope to welcome and serve you again in the future. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and very helpful, the recommended hotel in Kendari is Claro.
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Accommodation's Reply
09 Sep 2026
Dear Mr. G., From Claro Kendari, Your Highness, we respectfully thank you for your trust and for taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding the facilities and services we provided. We were delighted to have the opportunity to serve and assist you. Your feedback motivates us to continuously improve the quality of our services and provide the best possible experience for all our guests. We look forward to welcoming and serving you again on your next visit. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good staycation with family in Kendari city
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Accommodation's Reply
09 Sep 2026
Dear Ms.G Thank you for your wonderful review and for choosing to stay with us We are delighted to know that you had an enjoyable experience during your stay. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back to Claro Kendari on your next visit Best regards, Steel Punuh General Manager
P***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The towels, prayer mats, and bedding smelled like a kitchen—hehe, the smell of cooking fumes. But the room service was top-notch.
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Accommodation's Reply
09 Sep 2026
Dear Mr. P., Sincerely yours, from Clare Kendari Hotel. Thank you for taking the time to share your experience staying at Clare Kendari Hotel. We greatly appreciate your feedback and will use it to evaluate and motivate us to further improve the quality of our services. We hope to provide you with an even better and more excellent experience in the future. We look forward to welcoming and serving you again at Clare Kendari Hotel. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best hotel in Kendari City.
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Accommodation's Reply
27 Aug 2026
Dear Mr. G*t, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The room is clean and the facilities are complete 👍🏼
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Accommodation's Reply
21 Aug 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The best hotel in Kendari City, very good.
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Accommodation's Reply
19 Aug 2026
Dear Mr./Ms. W*i, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Best ever hotel in Southeast Sulawesi (Kendari)
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Accommodation's Reply
19 Aug 2026
Dear W*i, this is Claro Kendari sending our warmest greetings. We sincerely thank you for trusting and choosing us. We are especially grateful for you sharing your valuable experience with our facilities and services. We deeply appreciate the dedicated service and support we have provided. Your valuable feedback serves as a great motivation for us to provide even better service in the future. We sincerely look forward to seeing you again on your next visit. Thank you. Sincerely, Steel Punu, General Manager.
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The room is nice, the location is strategic, the parking is spacious.
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Accommodation's Reply
06 Aug 2026
To Mr. A*d, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Veronica K. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was really nice to have a staycation at this hotel.
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Accommodation's Reply
30 Jul 2026
Dear Veronica, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.
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Accommodation's Reply
24 Jul 2026
Dear Mr. A*n, Warm greetings from Claro Kendari. Thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you. All your feedback will be used to motivate us to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The rooms are clean, the toilets are clean and fragrant. There's a wide selection of breakfast options, and the parking is spacious. It's great.
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Accommodation's Reply
18 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
I arrived early at 13:15, but thank God I was able to check-in earlier than the scheduled time, which was 14:00.
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Accommodation's Reply
20 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.
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Accommodation's Reply
17 Jul 2026
Dear W*y, My name is Claro Kendari. It is with sincerity that I extend my greetings. Thank you very much for using our services. I am especially grateful for your valuable feedback regarding our facilities and services. We are pleased to be able to provide our customers with heartfelt service and support. Your valuable feedback is a great encouragement for improving our services in the future. We look forward to your next visit. Thank you again. Sincerely, Steel Punu, General Manager
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B***i
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 9 week(s) ago
The worst hotel I've ever stayed in Indonesia. It was incredibly noisy, with disco music and partying going on from midnight until 4:30 a.m. It was completely pointless paying for an expensive room, having a headache, having to change flight times, and losing everything because of a hotel's indecipherable behavior. Please, existing customers, please pay attention to CLARO management.
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Accommodation's Reply
18 Jul 2026
Dear Mr./Ms. B*E, From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more fulfilling experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steele Punuh, General Manager
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Weldy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
A clean hotel, friendly staff, and very professional service. We stayed for six days. It's perfect for both families and business travelers.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. Weldy, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I love everything here. The hotel is clean, the room ambience, restaurants had a lot of food and snacks. Last but not least, the swimming pool, I love it!
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Accommodation's Reply
16 Jul 2026
Dear G**t Thank you for your wonderful review and for choosing to stay with us We are delighted to know that you had an enjoyable experience during your stay. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back to Claro Kendari on your next visit. Warm regards, Steel Punuh General Manager
I***n
icon-origin-TRAVELOKA
7.2
/10
Reviewed 10 week(s) ago
The internet connection to the smart TV and WiFi was unusable. The internet only worked on checkout day.
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Accommodation's Reply
15 Jul 2026
Dear Mr. I*n., From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will incorporate it into our evaluation and use it as a driving force to improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The AC isn't cold enough. Please check again.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. A*i, Sincerely yours from Claro Kendari. Thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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