CLARO Kendari

Hotels
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8.7
/10
Very Good
9,089 reviews

What Guests Say About Their Stay

Staff Friendliness (281)
Bedroom (274)
Ambiance (264)
Room Space (245)

A***n

9.4
/ 10
The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.

W***y

9.4
/ 10
A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.
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Weldy S.

9.7
/ 10
A clean hotel, friendly staff, and very professional service. We stayed for six days. It's perfect for both families and business travelers.
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Hendrix N.

10.0
/ 10
The service was very satisfying, and the staff were friendly. Overall, it was really great 👍
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l***e

10.0
/ 10
Had a really pleasant stay at this hotel. The room was clean, comfortable, and well maintained. Staff were friendly and helpful throughout my stay, and the check-in process was smooth. The location was convenient and the overall atmosphere was relaxing. Great value for the price — I would definitely stay here again and recommend it to others.
In the Area
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Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Grand Clarion Hotel & Convention Kendari Staying at CLARO Kendari is a good choice when you are visiting Mandonga. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around CLARO Kendari

Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121
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Lobby CLARO Kendari
Exterior 2 CLARO Kendari

Discover More About CLARO Kendari

The Charm of CLARO Kendari: Your Gateway to Sulawesi Tenggara

For Australian travellers seeking an authentic and comfortable Indonesian experience, CLARO Kendari offers a compelling choice. Nestled in the heart of Kendari, the capital city of Southeast Sulawesi, this hotel provides a perfect blend of modern amenities and local charm. Whether you're in town for business or leisure, CLARO Kendari aims to make your stay memorable, offering a welcoming atmosphere and convenient access to the region's attractions. Rates at CLARO Kendari start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of CLARO Kendari

CLARO Kendari is strategically situated in the vibrant city of Kendari, specifically in the Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121. This prime location places you within easy reach of the city's pulse, offering a delightful mix of urban convenience and proximity to natural beauty. While Kendari doesn't have a direct train or tram network like major Australian cities, its accessibility is excellent. The hotel is conveniently located approximately 30-45 minutes drive from Haluoleo Airport (Kendari Airport), making your arrival and departure smooth. The surrounding area is known for its developing infrastructure, with easy access to main roads for exploring the city and its surroundings. You'll find yourself close to local eateries and shops, providing a genuine feel for Kendari life.

Guest Facilities and Services at CLARO Kendari

Guest facilities at CLARO Kendari are designed to cater to the needs of modern travellers, ensuring a comfortable and hassle-free stay. The hotel prides itself on providing a range of services that enhance your experience. You can expect a welcoming atmosphere with a helpful 24-hour front desk, ready to assist with any queries or requests. For those who enjoy staying active, a fitness centre is available. Complimentary Wi-Fi is provided throughout the hotel, keeping you connected. While specific details on breakfast pricing and operating hours can vary, the hotel typically offers dining options that aim to satisfy diverse palates, potentially including local Indonesian fare and international dishes, much like the diverse breakfast buffets found in Australian hotels. Secure luggage storage is also available for your peace of mind.

Room Information and Stay Experience at CLARO Kendari

CLARO Kendari offers a variety of rooms designed to provide a restful sanctuary after a day of exploration or work. The room types of CLARO Kendari are thoughtfully appointed to ensure comfort and convenience. Guests can anticipate clean, well-maintained rooms featuring comfortable bedding, ensuring a good night's sleep. Modern climate control systems are in place, allowing you to set the perfect temperature, a crucial element for any traveller, especially those accustomed to Australia's varied climates. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a comfortable and functional living space.

Recommended Nearby Dining and Cafes around CLARO Kendari

Kendari boasts a burgeoning culinary scene, and CLARO Kendari places you in a good position to explore it. While specific restaurant names and prices are best discovered upon arrival, the area around the hotel is known for its local eateries offering authentic Indonesian cuisine. You can expect to find places serving delicious regional specialties, from fresh seafood to flavourful rice dishes. For those who appreciate a good coffee, Kendari has a growing café culture, similar to what you might find in Melbourne or Sydney, offering various coffee blends and light snacks. Exploring the local markets can also be a fantastic way to sample fresh produce and local delicacies, providing a true taste of Sulawesi Tenggara.

Popular Attractions and Activities near CLARO Kendari

Kendari and its surrounding areas offer a wealth of attractions for every type of traveller. Here are some popular spots you might consider exploring:

  • Kendari City Centre:

    Experience the local buzz, explore markets, and find various shopping and dining options.
  • Kendari Beach (Pantai Kendari):

    Relax by the sea, enjoy the coastal breeze, and witness local life.
  • Nirwana Beach:

    A popular spot for locals and visitors alike, offering a pleasant beach experience.
  • Mataole Island:

    Accessible by boat, this island offers beautiful natural scenery and opportunities for snorkelling.
  • Toll Kendari-Toronipa:

    While a toll road, it offers scenic views of the coastline and access to further coastal attractions.
If you are looking for other activities around CLARO Kendari, check out the best deals on Traveloka: Recommended activities in Kendari!

How to Get to CLARO Kendari from the Airport

Navigating your way to CLARO Kendari from Haluoleo Airport (Kendari Airport) is straightforward, with several convenient options available. Understanding the airport transfer service of CLARO Kendari and the general transport landscape will help you plan your journey. Here’s how to get to CLARO Kendari:

  • Airport Shuttle Bus:

    Look for official airport shuttle services that may operate routes towards the city centre.
  • Public Metered Taxis:

    Taxis are readily available at the airport. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app.
For a seamless journey, consider pre-booking an Airport transfer service.

Summary of Why You Should Choose CLARO Kendari

CLARO Kendari stands out as an excellent choice for Australian travellers looking for comfort, convenience, and a genuine local experience in Sulawesi Tenggara. Its strategic location, coupled with a commitment to guest satisfaction, makes it a standout option.

  • Prime Location:

    Easy access to Kendari's attractions and amenities.
  • Comfortable Accommodation:

    Well-appointed rooms with essential modern comforts.
  • Friendly Service:

    A welcoming atmosphere with a helpful 24-hour front desk.
  • Convenient Access:

    Straightforward transport links from the airport.
Ready to experience the best of Kendari?

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For your next Indonesian adventure, consider exploring more options: Book budget hotels in Sulawesi Tenggara and Easily book domestic and international flights at low prices.

All facilities in CLARO Kendari

Swimming Pool CLARO Kendari
Swimming Pool
Entertainment Facility CLARO Kendari
Entertainment Facility
Common Space CLARO Kendari
Common Space
Lobby CLARO Kendari
Lobby
Accommodation Services CLARO Kendari
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Bar
  • Nightclub
  • Poolside bar
  • Vegetarian meal

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Projector

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Bicycle rental

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in CLARO Kendari

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at CLARO Kendari
258
Number of floors in CLARO Kendari
16
Another facilities in CLARO Kendari
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked questions about CLARO Kendari

What are available facilities at CLARO Kendari?
There are top facilites at CLARO Kendari such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at CLARO Kendari?
The standard check-in time at CLARO Kendari is starting from From 14:00 while the latest check-out time is at Before 12:00
Does CLARO Kendari provide breakfast?
Yes, CLARO Kendari provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of CLARO Kendari?
CLARO Kendari has a 4.0-star rating.
How many floors does CLARO Kendari have?
CLARO Kendari has 16.
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CLARO Kendari reviews and ratings

Overall Ratings & Reviews CLARO Kendari

Traveloka (9,076)
Other sources (13)
8.7
Very Good
From 9,076 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Kendari
All
Staff Friendliness (143)
Ambiance (142)
Bedroom (140)
Room Space (122)
Hotel Area (122)
Distance to City Center (118)
Bathroom (114)
Variety (114)
Accessibility (112)
Taste (107)
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Traveller Reviews CLARO Kendari

Number of reviews per page
20
40
Customer reviews
A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The room is nice, the location is strategic, the parking is spacious.
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Accommodation's Reply
06 Aug 2026
To Mr. A*d, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Veronica K. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was really nice to have a staycation at this hotel.
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Accommodation's Reply
30 Jul 2026
Dear Veronica, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.
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Accommodation's Reply
24 Jul 2026
Dear Mr. A*n, Warm greetings from Claro Kendari. Thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you. All your feedback will be used to motivate us to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The rooms are clean, the toilets are clean and fragrant. There's a wide selection of breakfast options, and the parking is spacious. It's great.
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Accommodation's Reply
18 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I arrived early at 13:15, but thank God I was able to check-in earlier than the scheduled time, which was 14:00.
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Accommodation's Reply
20 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.
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Accommodation's Reply
17 Jul 2026
Dear W*y, My name is Claro Kendari. It is with sincerity that I extend my greetings. Thank you very much for using our services. I am especially grateful for your valuable feedback regarding our facilities and services. We are pleased to be able to provide our customers with heartfelt service and support. Your valuable feedback is a great encouragement for improving our services in the future. We look forward to your next visit. Thank you again. Sincerely, Steel Punu, General Manager
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B***i
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
The worst hotel I've ever stayed in Indonesia. It was incredibly noisy, with disco music and partying going on from midnight until 4:30 a.m. It was completely pointless paying for an expensive room, having a headache, having to change flight times, and losing everything because of a hotel's indecipherable behavior. Please, existing customers, please pay attention to CLARO management.
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Accommodation's Reply
18 Jul 2026
Dear Mr./Ms. B*E, From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more fulfilling experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steele Punuh, General Manager
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Weldy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
A clean hotel, friendly staff, and very professional service. We stayed for six days. It's perfect for both families and business travelers.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. Weldy, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I love everything here. The hotel is clean, the room ambience, restaurants had a lot of food and snacks. Last but not least, the swimming pool, I love it!
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Accommodation's Reply
16 Jul 2026
Dear G**t Thank you for your wonderful review and for choosing to stay with us We are delighted to know that you had an enjoyable experience during your stay. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back to Claro Kendari on your next visit. Warm regards, Steel Punuh General Manager
I***n
icon-origin-TRAVELOKA
7.2
/10
Reviewed 4 week(s) ago
The internet connection to the smart TV and WiFi was unusable. The internet only worked on checkout day.
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Accommodation's Reply
15 Jul 2026
Dear Mr. I*n., From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will incorporate it into our evaluation and use it as a driving force to improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The AC isn't cold enough. Please check again.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. A*i, Sincerely yours from Claro Kendari. Thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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Veronica K. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Fun for a family vacation with kids.
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Accommodation's Reply
10 Jul 2026
Dear Ms. Veronica T., From Claro Kendari, we respectfully thank you for your trust in us and for taking the time to share your wonderful experience during your stay, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used to motivate us to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff are all friendly and the service is good. There's a wide selection of food on the breakfast menu.
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Accommodation's Reply
08 Jul 2026
Dear Mr./Ms. S*A, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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L***U
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good hotel and good service. The room is big.
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Accommodation's Reply
07 Jul 2026
Dear Mr./Ms. L*u, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience during your stay at Claro Kendari, especially regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. All your feedback will be used to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All services are very satisfying.
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Accommodation's Reply
06 Jul 2026
Dear Mr. G*t, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. All your feedback will be used to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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T***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's good, the place is clean and comfortable.
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Accommodation's Reply
06 Jul 2026
Dear Mr. T*S., Claro Kendari extends its deepest respects and gratitude for your trust and for taking the time to share your wonderful experience during your stay, particularly regarding the facilities and services. We were delighted to have the opportunity to serve and assist you. All your feedback will be used to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I really like the receptionist, they are friendly and also nice🫰🏻 they don't make you wait long.
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Accommodation's Reply
29 Jun 2026
Dear Mr./Ms. P*i, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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La Ode M. F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff is always friendly everywhere, even the housekeeping is very polite.
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Accommodation's Reply
26 Jun 2026
Dear Mr./Ms. La Ode M.F., From Claro Kendari, we respectfully express our gratitude for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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I***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
The hotel room neighbors were very noisy, unable to rest peacefully during bedtime, from 12 midnight until 4:30 am.
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Accommodation's Reply
17 Jun 2026
Dear Madam, Sincerely yours, from Claro Kendari. Thank you for taking the time to share your experience during your stay at Claro Kendari. We greatly appreciate your feedback and will use it to evaluate and motivate us to further improve the quality of our service. We hope to provide you with an even better and more excellent experience in the future. We sincerely look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Super clean and comfortable rooms, friendly service
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Accommodation's Reply
17 Jun 2026
Dear esteemed guests, Claro Kendari extends its warmest greetings. Thank you for your trust in us and for taking the time to share your wonderful experience at Claro Kendari, particularly regarding our facilities and services. We are delighted to have had the opportunity to serve and assist you. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Number of reviews per page
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Bedroom 4 CLARO Kendari

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews CLARO Kendari

Traveloka (9,076)
Other sources (13)
8.7
Very Good
From 9,076 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Kendari
All
Staff Friendliness (143)
Ambiance (142)
Bedroom (140)
Room Space (122)
Hotel Area (122)
Distance to City Center (118)
Bathroom (114)
Variety (114)
Accessibility (112)
Taste (107)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews CLARO Kendari

Number of reviews per page
20
40
Customer reviews
A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The room is nice, the location is strategic, the parking is spacious.
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Accommodation's Reply
06 Aug 2026
To Mr. A*d, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Veronica K. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was really nice to have a staycation at this hotel.
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Accommodation's Reply
30 Jul 2026
Dear Veronica, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.
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Accommodation's Reply
24 Jul 2026
Dear Mr. A*n, Warm greetings from Claro Kendari. Thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you. All your feedback will be used to motivate us to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The rooms are clean, the toilets are clean and fragrant. There's a wide selection of breakfast options, and the parking is spacious. It's great.
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Accommodation's Reply
18 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I arrived early at 13:15, but thank God I was able to check-in earlier than the scheduled time, which was 14:00.
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Accommodation's Reply
20 Jul 2026
Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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W***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.
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Accommodation's Reply
17 Jul 2026
Dear W*y, My name is Claro Kendari. It is with sincerity that I extend my greetings. Thank you very much for using our services. I am especially grateful for your valuable feedback regarding our facilities and services. We are pleased to be able to provide our customers with heartfelt service and support. Your valuable feedback is a great encouragement for improving our services in the future. We look forward to your next visit. Thank you again. Sincerely, Steel Punu, General Manager
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B***i
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
The worst hotel I've ever stayed in Indonesia. It was incredibly noisy, with disco music and partying going on from midnight until 4:30 a.m. It was completely pointless paying for an expensive room, having a headache, having to change flight times, and losing everything because of a hotel's indecipherable behavior. Please, existing customers, please pay attention to CLARO management.
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Accommodation's Reply
18 Jul 2026
Dear Mr./Ms. B*E, From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more fulfilling experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steele Punuh, General Manager
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Weldy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
A clean hotel, friendly staff, and very professional service. We stayed for six days. It's perfect for both families and business travelers.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. Weldy, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I love everything here. The hotel is clean, the room ambience, restaurants had a lot of food and snacks. Last but not least, the swimming pool, I love it!
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Accommodation's Reply
16 Jul 2026
Dear G**t Thank you for your wonderful review and for choosing to stay with us We are delighted to know that you had an enjoyable experience during your stay. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back to Claro Kendari on your next visit. Warm regards, Steel Punuh General Manager
I***n
icon-origin-TRAVELOKA
7.2
/10
Reviewed 4 week(s) ago
The internet connection to the smart TV and WiFi was unusable. The internet only worked on checkout day.
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Accommodation's Reply
15 Jul 2026
Dear Mr. I*n., From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will incorporate it into our evaluation and use it as a driving force to improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The AC isn't cold enough. Please check again.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. A*i, Sincerely yours from Claro Kendari. Thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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Veronica K. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Fun for a family vacation with kids.
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Accommodation's Reply
10 Jul 2026
Dear Ms. Veronica T., From Claro Kendari, we respectfully thank you for your trust in us and for taking the time to share your wonderful experience during your stay, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used to motivate us to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff are all friendly and the service is good. There's a wide selection of food on the breakfast menu.
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Accommodation's Reply
08 Jul 2026
Dear Mr./Ms. S*A, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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L***U
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good hotel and good service. The room is big.
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Accommodation's Reply
07 Jul 2026
Dear Mr./Ms. L*u, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience during your stay at Claro Kendari, especially regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. All your feedback will be used to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All services are very satisfying.
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Accommodation's Reply
06 Jul 2026
Dear Mr. G*t, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. All your feedback will be used to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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T***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's good, the place is clean and comfortable.
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Accommodation's Reply
06 Jul 2026
Dear Mr. T*S., Claro Kendari extends its deepest respects and gratitude for your trust and for taking the time to share your wonderful experience during your stay, particularly regarding the facilities and services. We were delighted to have the opportunity to serve and assist you. All your feedback will be used to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I really like the receptionist, they are friendly and also nice🫰🏻 they don't make you wait long.
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Accommodation's Reply
29 Jun 2026
Dear Mr./Ms. P*i, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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La Ode M. F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff is always friendly everywhere, even the housekeeping is very polite.
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Accommodation's Reply
26 Jun 2026
Dear Mr./Ms. La Ode M.F., From Claro Kendari, we respectfully express our gratitude for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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I***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
The hotel room neighbors were very noisy, unable to rest peacefully during bedtime, from 12 midnight until 4:30 am.
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Accommodation's Reply
17 Jun 2026
Dear Madam, Sincerely yours, from Claro Kendari. Thank you for taking the time to share your experience during your stay at Claro Kendari. We greatly appreciate your feedback and will use it to evaluate and motivate us to further improve the quality of our service. We hope to provide you with an even better and more excellent experience in the future. We sincerely look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Super clean and comfortable rooms, friendly service
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Accommodation's Reply
17 Jun 2026
Dear esteemed guests, Claro Kendari extends its warmest greetings. Thank you for your trust in us and for taking the time to share your wonderful experience at Claro Kendari, particularly regarding our facilities and services. We are delighted to have had the opportunity to serve and assist you. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager
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