Is there parking at CLARO Kendari?

Yes, CLARO Kendari provides a car park. Please contact the property directly for more details.

Does CLARO Kendari have a swimming pool?

Yes, a swimming pool is available at CLARO Kendari.

What are the guest reviews for CLARO Kendari?

CLARO Kendari is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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CLARO Kendari

Name: CLARO Kendari
Address: Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121, Jl. Edi Sabara No 89, Kendari, Sulawesi Tenggara, 93121, Indonesia
Rating: 8.7

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8.7

/10

Very Good

9,112 reviews

What Guests Say About Their Stay

Sarah a. m.

10.0

/ 10

I was very satisfied with my stay at this hotel. The room was well-maintained, the facilities were adequate, and the entire staff provided friendly and professional service. The hotel's comfortable atmosphere also made for a more enjoyable stay. Overall, this hotel is highly recommended.

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Verified Traveler

10.0

/ 10

The hotel staff is very friendly and very helpful, the recommended hotel in Kendari is Claro.

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A***n

9.4

/ 10

The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.

W***y

9.4

/ 10

A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.

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Weldy S.

9.7

/ 10

A clean hotel, friendly staff, and very professional service. We stayed for six days. It's perfect for both families and business travelers.

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In the Area

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Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named Grand Clarion Hotel & Convention Kendari Staying at CLARO Kendari is a good choice when you are visiting Mandonga. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around CLARO Kendari

Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121

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Discover More About CLARO Kendari

note: hotel was previously named Grand Clarion Hotel & Convention Kendari

Location
Staying at CLARO Kendari is a good choice when you are visiting Mandonga.

About CLARO Kendari

Whether you are planning an event or other special occasions, CLARO Kendari is a great choice for you with a large and well-equipped function room to suit your requirements.

CLARO Kendari is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, CLARO Kendari provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at CLARO Kendari, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at CLARO Kendari is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from CLARO Kendari exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

CLARO Kendari is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at CLARO Kendari.

All facilities in CLARO Kendari

Swimming Pool

Entertainment Facility

Functional Hall

Common Space

Lobby

Family-friendly Facilities

Children pool

Food and Drinks

Bar
Nightclub
Poolside bar
Vegetarian meal

Transportation

Bicycle rental

General

AC
Reception hall
Banquet
Connecting rooms
Family room
Swimming pool
Smoking area

Accessibilty

Wheelchair accessible

Business Facilities

Business center
Computer station
Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Grocery
Supermarket

Things to Do

Massage
Outdoor pool
Spa

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Shower
TV

Accommodation Policy & General Information in CLARO Kendari

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at CLARO Kendari	258
Number of floors in CLARO Kendari	16
Another facilities in CLARO Kendari	Children pool, Bar, Nightclub, Poolside bar, Vegetarian meal

Frequently asked question in CLARO Kendari

What are available facilities at CLARO Kendari?

There are top facilites at CLARO Kendari such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at CLARO Kendari?

The standard check-in time at CLARO Kendari is starting from From 14:00 while the latest check-out time is at Before 12:00

How many stars does CLARO Kendari have?

CLARO Kendari is a 4.0-star hotel.

How many floors does CLARO Kendari have?

CLARO Kendari has 16 floors.

How many rooms does CLARO Kendari have?

CLARO Kendari has 258 rooms in total.

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More Reviews from Other Guests in CLARO Kendari

Overall Ratings & Reviews CLARO Kendari

Traveloka (9,099)

Other sources (13)

8.7

Very Good

From 9,099 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Kendari

All

Staff Friendliness (153)

Ambiance (149)

Bedroom (145)

Room Space (127)

Hotel Area (125)

Distance to City Center (123)

Bathroom (119)

Variety (119)

Accessibility (118)

Taste (114)

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Traveler Reviews CLARO Kendari

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Customer reviews

Riany q.

10.0

/10

Reviewed 4 day(s) ago

Very good and the food is delicious and comfortable.

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Accommodation's Reply

07 Oct 2026

Dear Riany q., From Claro Kendari, we respectfully thank you for your trust in us. We greatly appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, especially regarding the facilities and services we provided. We were delighted to have the opportunity to serve and assist you. All your feedback motivates us to continuously improve the quality of our service and provide the best possible experience for all our guests. We sincerely hope to welcome and serve you again in the future. Sincerely, Steel Punuh, General Manager

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P***g

10.0

/10

Reviewed 2 week(s) ago

The staff was very friendly and accommodating. Super recommended!

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Accommodation's Reply

30 Sep 2026

Dear P***G Thank you for your kind words and wonderful recommendation. We are delighted to know that our team’s friendliness and attentiveness made your experience at Claro Kendari a pleasant one. Your appreciation means a great deal to us and motivates our team to continue delivering warm, attentive, and memorable hospitality to every guest. We look forward to welcoming you back to Claro Kendari for another delightful experience. Best Regards, Steel Punuh General Manager

S***i

8.5

/10

Reviewed 2 week(s) ago

Thank you, only the room is not soundproof.

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Accommodation's Reply

02 Oct 2026

Dear Mr./Ms. S*i, From Claro Kendari Hotel, we respectfully thank you for taking the time to share your experience and feedback during your stay with us. We appreciate all comments, including the feedback regarding the poor soundproofing of the rooms. As a hotel committed to providing the highest standards of hospitality, we take all feedback into consideration for continuous evaluation and improvement. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience. Sincerely, Steel Punuh, General Manager

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Sitti M.

8.5

/10

Reviewed 2 week(s) ago

The room was not soundproof, and the food was too sweet.

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Accommodation's Reply

02 Oct 2026

Dear Mr. Sitti M., From Claro Kendari Hotel, Thank you for taking the time to share your experience and feedback during your stay with us. We appreciate all comments, including those regarding the poor soundproofing of the room and the overly sweet food. As a hotel committed to providing the highest standards of hospitality, we take all feedback into consideration for continuous evaluation and improvement. Regarding the overly sweet food, we have standards and processes in place to maintain the quality and variety of the dishes we serve. However, we understand that each guest's taste is different, and we welcome your feedback to provide an even better dining experience. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience. Sincerely, Steel Punuh, General Manager

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H***a

Staycation

7.0

/10

Reviewed 2 week(s) ago

Standard hotel for Indonesians. Hotel corridors smell of cigarettes and are smoky. People talking louder and running after midnight. Junior suites room had no fruit on the table as I saw on the app. Towels not completely provided. Guests need to ask first for towels. As I was in a Junior Suite room🤔. Far from the standard of a Junior suite room. Thank you.

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Accommodation's Reply

30 Sep 2026

Dear H***a Thank you for taking the time to share your detailed feedback regarding your stay at Claro Kendari We sincerely regret that certain aspects of your experience did not meet your expectations. We take your comments regarding the corridor environment, noise, room amenities, and towel availability seriously, as guest comfort and service consistency are important to us. Regarding the smoking smell and noise, our hotel provides designated smoking areas and we continuously remind guests to respect the comfort of others. Nevertheless, we understand that such disturbances can affect the overall stay, and our team will continue to strengthen our monitoring, particularly during late hours. For the Junior Suite amenities, including the fruit arrangement and towels, we would like to clarify that amenities may be subject to the applicable room package and hotel arrangement at the time of booking. However, our team should always be ready to assist whenever a guest requires additional amenities or assistance, and we apologize if this was not communicated or handled as expected during your stay. We truly appreciate your feedback, as it gives us an opportunity to review our service delivery and ensure that the experience associated with our Junior Suite meets the expectations of our valued guests. We hope to have the opportunity to welcome you back to Claro Kendari and provide you with a more comfortable and satisfying experience. Best Regards, Steel Punuh General Manager

F***y

8.5

/10

Reviewed 2 week(s) ago

The hotel staff is friendly and the rooms are clean.

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Accommodation's Reply

25 Sep 2026

Dear Mr./Ms. F*y, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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R***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel was clean, breakfast was delicious, the kids loved swimming.

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Accommodation's Reply

29 Sep 2026

Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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N***r

Business

9.7

/10

Reviewed 3 week(s) ago

Very satisfied with the service.

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Accommodation's Reply

21 Sep 2026

Dear Mr. N*r, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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Sarah a. m.

10.0

/10

Reviewed 3 week(s) ago

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Accommodation's Reply

23 Sep 2026

Dear Ms. Sarah A.M., From Claro Kendari, Thank you for your trust and we greatly appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, especially regarding the facilities and services we provided. We were delighted to have served and assisted you to the best of our ability. Your feedback motivates us to continuously improve the quality of our services and provide the best possible experience for all our guests. We look forward to welcoming and serving you again on your next visit. Sincerely, Steel Punuh, General Manager

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Yeti W.

10.0

/10

Reviewed 3 week(s) ago

The pool is comfortable, especially for taking the kids swimming.

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Accommodation's Reply

21 Sep 2026

Dear Mrs. Yeti W., From Claro Kendari, Your Highness, we extend our deepest respects. Thank you for your trust and for taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding the facilities and services we provided. We were delighted to have the opportunity to serve and assist you. Your feedback motivates us to continuously improve the quality of our services and provide the best possible experience for all our guests. We look forward to welcoming and serving you again on your next visit. Sincerely, Steel Punuh, General Manager

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Octavius I.

9.4

/10

Reviewed 4 week(s) ago

The largest hotel in Kendari City, with a fairly strategic location. I've stayed here many times. Overall, it's been fine so far. Just a small suggestion: the towels should all be replaced. They're no longer white, but rather gray from long-term use.

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Accommodation's Reply

17 Sep 2026

Dear Mr. Octavius I., From Claro Kendari, We greatly appreciate you taking the time to write a review about your experience at Claro Kendari. We will use your review to evaluate and motivate us to further improve the quality of our services. We hope to always provide you with a better experience and the best possible service. We look forward to welcoming and serving you again on your next visit. Sincerely, Steel Punuh, General Manager

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Verified Traveler

Leisure

9.6

/10

Reviewed 4 week(s) ago

I asked for a city view and was given a rooftop view instead, but otherwise it was nice and comfortable. The food was delicious and varied 👍

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Accommodation's Reply

15 Sep 2026

Dear Valued Guest, Warm greetings from Claro Kendari. Thank you for your feedback. We are deeply appreciative and will use it as feedback in our evaluation and as a driving force to further improve the quality of our service. We hope to provide you with an even better experience and are always committed to giving you the best. We look forward to welcoming you back and serving you again on your next visit. Sincerely, Steel Punuh, General Manager

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Heri W.

10.0

/10

Reviewed 4 week(s) ago

Okay, very interesting and very helpful.

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Accommodation's Reply

15 Sep 2026

Dear Mr. Heri, From Claro Kendari, Thank you for your trust in us. We greatly appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, especially regarding the facilities and services we provided. We were delighted to have served and assisted you to the best of our ability. All your feedback encourages us to continuously improve the quality of our services and provide the best possible experience for all our guests. We sincerely hope to welcome and serve you again in the future. Sincerely, Steel Punuh, General Manager

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Verified Traveler

Business

10.0

/10

Reviewed 6 week(s) ago

The hotel staff is very friendly and very helpful, the recommended hotel in Kendari is Claro.

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1 people find it helpful

Accommodation's Reply

09 Sep 2026

Dear Mr. G., From Claro Kendari, Your Highness, we respectfully thank you for your trust and for taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding the facilities and services we provided. We were delighted to have the opportunity to serve and assist you. Your feedback motivates us to continuously improve the quality of our services and provide the best possible experience for all our guests. We look forward to welcoming and serving you again on your next visit. Sincerely, Steel Punuh, General Manager

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Verified Traveler

10.0

/10

Reviewed 6 week(s) ago

Good staycation with family in Kendari city

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Accommodation's Reply

09 Sep 2026

Dear Ms.G Thank you for your wonderful review and for choosing to stay with us We are delighted to know that you had an enjoyable experience during your stay. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back to Claro Kendari on your next visit Best regards, Steel Punuh General Manager

P***i

9.7

/10

Reviewed 6 week(s) ago

The towels, prayer mats, and bedding smelled like a kitchen—hehe, the smell of cooking fumes. But the room service was top-notch.

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Accommodation's Reply

09 Sep 2026

Dear Mr. P., Sincerely yours, from Clare Kendari Hotel. Thank you for taking the time to share your experience staying at Clare Kendari Hotel. We greatly appreciate your feedback and will use it to evaluate and motivate us to further improve the quality of our services. We hope to provide you with an even better and more excellent experience in the future. We look forward to welcoming and serving you again at Clare Kendari Hotel. Sincerely, Steel Punuh, General Manager

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Verified Traveler

Transit

10.0

/10

Reviewed 7 week(s) ago

The best hotel in Kendari City.

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Accommodation's Reply

27 Aug 2026

Dear Mr. G*t, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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R***a

Staycation

9.7

/10

Reviewed 8 week(s) ago

The room is clean and the facilities are complete 👍🏼

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Accommodation's Reply

21 Aug 2026

Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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W***i

Leisure

9.1

/10

Reviewed 8 week(s) ago

The best hotel in Kendari City, very good.

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Accommodation's Reply

19 Aug 2026

Dear Mr./Ms. W*i, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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W***i

Leisure

9.1

/10

Reviewed 8 week(s) ago

Best ever hotel in Southeast Sulawesi (Kendari)

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Accommodation's Reply

19 Aug 2026

Dear W*i, this is Claro Kendari sending our warmest greetings. We sincerely thank you for trusting and choosing us. We are especially grateful for you sharing your valuable experience with our facilities and services. We deeply appreciate the dedicated service and support we have provided. Your valuable feedback serves as a great motivation for us to provide even better service in the future. We sincerely look forward to seeing you again on your next visit. Thank you. Sincerely, Steel Punu, General Manager.

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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia