Rahat Icon Hotel

Explore Rahat Icon Hotel
8.3
Very Good
From 471 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.0

Location

8.5

Service and Facilites

8.0

People often mention about Rahat Icon Hotel
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Distance to City Center (23)
Staff Friendliness (18)
Bathroom (18)
Bedroom (16)
Accessibility (15)
Surroundings (14)
Wifi (14)
Ambiance (14)
Check-in/out Time (11)
Room Space (11)
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Traveler Reviews Rahat Icon Hotel

Number of reviews per page
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40
Customer reviews
M***l
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 1 week(s) ago
Sorry, I have to give an honest review. The hotel was quiet. It was a bit noisy. The room also had poor lighting.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the rooms are clean, the environment is comfortable, and it is close to the city center and the main road. In short, it is recommended for those who want to stay...
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Accommodation's Reply
25 Jan 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back in the future.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
friendly staff, clean environment, close to the city center and strategic location....
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Accommodation's Reply
25 Jan 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back in the future.
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R***l
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
This is my first time staying at this hotel, I took a Deluxe Double room, when I entered there were still used towels in the cupboard, who did they belong to, so they weren't checked even though there were new towels in the bathroom... The pillows and bed were hard, there were still hairs on the sheets (have the sheets been changed or not), there was no soap in the bathroom (bring your own soap).... The hot water for bathing was turned to the hot setting but the water wasn't hot.... I wanted to turn on the TV but the receiver was off even though it was already on..... The floor of the room had many cracks that made a sound when stepped on......
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Accommodation's Reply
25 Jan 2026
Thank you for your feedback and we apologize for the unpleasant experience you had. This incident does not reflect the quality of our service. We will take immediate action to prevent this from happening again. Thank you for your help in improving our service.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
The location is strategic from the city center, but the TV won't work and the toilet smells.
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Accommodation's Reply
25 Jan 2026
Thank you for your review and we apologize for this unpleasant experience. This incident does not reflect our standards of service. We will take immediate action to improve and prevent this from happening again. Thank you for helping us improve.
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R***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Ok for staying, good and cheap, pocket friendly, suitable.
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Accommodation's Reply
26 Dec 2025
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back again soon.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Hotel value for money. Close to city center
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Accommodation's Reply
26 Dec 2025
Thank you very much for yout kind review. We are delighted to know you enjoyed your stay with us. We look forward to welcoming you back in the future.
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff is nice and friendly, it's clean, but when I wanted to take a shower, suddenly the water stopped flowing, they said the machine was broken, they'll fix it next time, huhu..
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Accommodation's Reply
26 Dec 2025
Thank you for your review and feedback. We apologize for any inconvenience you experienced during your stay. We will forward this feedback to the relevant department for review and improvement of our services in the future.
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 11 week(s) ago
I actually like this hotel, I stay here often, but there are always some flaws, and now I want to share them. 1. Sometimes there aren't any towels, so I have to ask the receptionist myself, and even then, they don't bring them. I have to be fussy and nag to ask. I even went a whole day without a towel, I had to use my clothes as a towel. 2. Sometimes there aren't any towels, sometimes there aren't any rags or doormats. 3. The TV is completely off, some are on, but the signal is dead, and some are in other rooms, so it's not enjoyable. 3. Sometimes there's no soap or toothbrush. 4. Check-out time is 12, and there's already banging on the door at 11. 5. Every time I'm about to check out, the hotel staff are already so noisy that they're really disturbing my sleep. 6. The hotel staff's language seems unethical, often being heard using foul language and rudeness.
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Accommodation's Reply
15 Nov 2025
Thank you for sharing your experience. We apologize if your stay was interrupted in any way. Your review is very important to us and we will take all the issues you raise seriously to prevent similar incidents from happening again. We look forward to welcoming you back with even better service.
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P***i
icon-origin-TRAVELOKA
7.3
/10
Reviewed 13 week(s) ago
Towels have to be requested. Even if you ask, no one will deliver them.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel, which certainly did not meet the service standards we strive to maintain. We have forwarded your feedback to the relevant team for immediate correction. We sincerely hope to have the opportunity to serve you again with an even better experience.
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C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The hotel is comfortable and cheap, but there are some small facilities that need to be improved, such as the hotel door, so that it is comfortable to recommend to other friends, the rest is okay
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Accommodation's Reply
25 Oct 2025
Thank you for taking the time to write a review. We're glad you enjoyed your stay and appreciate your feedback on this issue. We'll take this feedback into consideration for improvements. See you soon.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Rooms are cleaned daily. The hotel is within walking distance to the city center. Bicycles are available for free use.
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Accommodation's Reply
23 Sep 2025
Thank you for your positive review. We're delighted to hear you enjoyed the comfort of our rooms and our service. We look forward to seeing you again.
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Elia A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
It's good, the place is clean, the staff are friendly, the facilities are okay, it's just a shame the AC isn't cold enough, but for that price and the facilities, it's really good 👌
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1 people find it helpful
Accommodation's Reply
23 Sep 2025
Thank you for taking the time to write a review. We're delighted to hear you enjoyed your stay at Rahat Icon Hotel. We apologize for any inconvenience you experienced. We look forward to welcoming you back.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The location is strategically located near shops and restaurants, and it's also clean. The rooms are cleaned daily by the staff, who are friendly and helpful.
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Accommodation's Reply
23 Jul 2025
We greatly appreciate your taking the time to leave this review. We're delighted you were satisfied with our service and facilities. We look forward to seeing you again on your next visit.
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F***s
icon-Business
Business
icon-origin-TRAVELOKA
5.7
/10
Reviewed 28 week(s) ago
I've been here twice, and the service is the same. It's a shame. At night, there's no staff, the TV won't broadcast, the hot water won't work, and the toilet smells. It's enough, it's a shame.
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Accommodation's Reply
23 Jul 2025
We apologize for the inconvenience you experienced. Thank you for letting us know, and we will immediately make improvements to prevent a similar incident from happening again.
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Y***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
Good... The room size is highly recommended for a cheap price, you can get a super spacious room.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you so much for your positive review. We're so happy to hear you enjoyed your stay with us. We look forward to your next visit.
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D***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Clean rooms, very friendly service, close to everywhere, especially easy to find food.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you so much for your positive review. We're so happy to hear you enjoyed your stay with us. We look forward to your next visit.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 40 week(s) ago
𝚞𝚗𝚝𝚞𝚔 𝚔𝚊𝙻𝚒 𝚔𝚎 2 𝚖𝚎𝚗𝚐𝚒𝚗𝚊𝚙 𝚍𝚒 𝚜𝚒𝚗𝚒, 𝚞𝚗𝚝𝚞𝚔 𝚔𝚊𝚖𝚊𝚛 𝚝𝚒𝚍𝚊𝚔 𝚜𝚎𝚜𝚞𝚊𝚒 𝚍𝚎𝚜𝚔𝚛𝚒𝚙𝚜𝚒 , 𝚖𝚒𝚗𝚝𝚊 𝚐𝚊𝚗𝚝𝚒 𝚔𝚊𝚖𝚊𝚛 𝚔𝚊𝚝𝚊𝚗𝚢 𝚔𝚊𝚖𝚊𝚛 𝚜𝚞𝚍𝚊𝚑 𝚏𝚞𝚕𝚕 𝚜𝚎𝚖𝚞𝚊 - 𝚔𝚊𝚖𝚊𝚛 𝚝𝚒𝚍𝚊𝚔 𝚝𝚎𝚛𝚜𝚎𝚍𝚒𝚊 𝚔𝚞𝚕𝚔𝚊𝚜 - 𝚖𝚊𝚜𝚞𝚔 𝚔𝚊𝚖𝚊𝚛 𝚝𝚒𝚍𝚊𝚔 𝚍𝚒 𝚜𝚎𝚍𝚒𝚔𝚊𝚗 𝚑𝚊𝚗𝚍𝚞𝚔 + 𝚔𝚎𝚜𝚎𝚝 𝚔𝚊𝚔𝚒 𝚙𝚎𝚛𝚕𝚎𝚗𝚐𝚔𝚊𝚙𝚊𝚗 𝚖𝚊𝚗𝚍𝚒 -𝚕𝚒𝚏 𝚛𝚞𝚜𝚊𝚔, 𝚑𝚊𝚛𝚞𝚜 𝚝𝚞𝚛𝚞𝚗 𝚗𝚊𝚒𝚔 𝚝𝚊𝚗𝚐𝚐𝚊 𝚍𝚊𝚛𝚒 𝚕𝚊𝚗𝚝𝚊𝚒 𝚕𝚊𝚗𝚝𝚊𝚒 𝚍𝚊𝚛𝚒 𝚕𝚊𝚗𝚝𝚊𝚒 4 𝚍𝚎𝚗𝚐𝚊𝚗 2 𝚋𝚘𝚌𝚒𝚕 - 𝚛𝚎𝚖𝚘𝚝 𝚃𝚅 𝚛𝚞𝚜𝚊𝚔 𝚞𝚗𝚝𝚞𝚔 𝚝𝚎𝚖𝚙𝚊𝚝 𝚜𝚊𝚗𝚐𝚊𝚝 𝚜𝚝𝚛𝚊𝚝𝚎𝚐𝚒𝚜 𝚋𝚎𝚛𝚊𝚍𝚊 𝚍𝚎𝚔𝚊𝚝 𝚍𝚎𝚗𝚐𝚊𝚗 𝚙𝚞𝚜𝚊𝚝 𝚔𝚘𝚝𝚊
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Accommodation's Reply
23 Jul 2025
Thank you for your review. We're truly sorry to hear that your experience wasn't up to your expectations. Our team will be reviewing this promptly to ensure a more enjoyable guest experience in the future.
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Jimmi A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
pretty standard for that price
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you so much for your positive review. We're so happy to hear you enjoyed your stay with us. We look forward to your next visit.
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Rinna H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
Third time staying here and always satisfied with the service. The staff is very friendly and helpful. The room condition is clean and tidy, the room cleaning service is also very good. There is also a smart TV in the room. The location has many places to eat, easy access. Another thing that makes me happy is that in the room there is a prayer mat and there is a direction of the Qibla. There is a deposit of 100k, if you don't bring cash you can transfer/qris.
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Accommodation's Reply
23 Jul 2025
Thank you so much for your positive review. We're so happy to hear you enjoyed your stay with us. We look forward to your next visit.
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