Classie Hotel
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Overall Ratings & Reviews Classie Hotel
Traveloka (4,237)
8.5
Very Good
From 4,237 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.6
Location
8.6
Service and Facilites
8.5
People often mention about Classie Hotel
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Distance to City Center (79)
Bedroom (76)
Taste (74)
Staff Friendliness (64)
Ambiance (60)
Bathroom (60)
Room Space (58)
Variety (57)
In-house Restaurant (53)
Hotel Area (50)
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Traveler Reviews Classie Hotel
Number of reviews per page
20
40
Customer reviews
tl
tika l. u.
10.0
/10
Reviewed 2 day(s) ago
This hotel offers delicious food. So, if you're looking for breakfast, you can rest assured that you'll be able to book a room that includes breakfast.
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Accommodation's Reply
21 Jan 2026
Dear Ms. Tika, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to hear that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Customer satisfaction is our top priority, and we are committed to always providing the best service. We have shared your feedback with all our staff to inspire further excellence. We hope to welcome you and your family again on your next stay at Classy Hotel Palembang. Sincerely, Management
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Harry S.
Medical
9.3
/10
Reviewed 4 day(s) ago
When cleaning room, please pay attention to standard operating procedures. One day, the bathroom/toilet doormat was drenched I couldn't even wipe my feet properly there. Another day, Housekeeping staff forgot to empty the bathroom/toilet garbage bin. Otherwise the stay was comfortable and affordable.
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s***i
Leisure
8.5
/10
Reviewed 2 week(s) ago
The hotel check-up staff were friendly, and the other services were also sufficient.
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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gm
gracia m.
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean, affordable, and comfortable.
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Accommodation's Reply
12 Jan 2026
Dear Ms. Gracia, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted to hear that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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R***a
10.0
/10
Reviewed 2 week(s) ago
The best hotel, always a regular customer.
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Accommodation's Reply
10 Jan 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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K***s
Staycation
10.0
/10
Reviewed 2 week(s) ago
Enjoyed and will stay again
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Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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H***y
Leisure
9.7
/10
Reviewed 3 week(s) ago
Always stay here when I go to Palembang. The location is close to Diamond, so it's easy to shop and find food.
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for choosing to stay at Elegant Palembang Hotel. We are delighted that you were satisfied with our facilities and services during your stay. Elegant Palembang Hotel is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We will share your valuable feedback with all our staff and are committed to improving our services. We look forward to welcoming you back soon. Thank you for your continued support. The Hotel Management Team
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Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly
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Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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EW
EKO W. I.
Business
8.5
/10
Reviewed 3 week(s) ago
Overall satisfied with the service.
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Accommodation's Reply
05 Jan 2026
Dear Mr. Eko, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted to hear that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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K***s
Medical
7.0
/10
Reviewed 4 week(s) ago
I've stayed here twice, and I was always given a twin bed, even though I've requested a double bed (queen bed). If possible, please be more committed.
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r***o
10.0
/10
Reviewed 5 week(s) ago
Very good, really good, highly recommended.
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Accommodation's Reply
26 Dec 2025
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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MJ
M Johan i. S.
Business
10.0
/10
Reviewed 6 week(s) ago
Fun and comfortable and recommended
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Accommodation's Reply
26 Dec 2025
Dear Mr. Johan, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted to hear that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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R***a
10.0
/10
Reviewed 6 week(s) ago
The best hotel never disappoints, always a regular customer.
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1 people find it helpful
Accommodation's Reply
26 Dec 2025
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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MA
Mathilda A.
9.7
/10
Reviewed 6 week(s) ago
I've stayed here twice. The facilities and rooms are commensurate with the price. What I like is that the rooms are spacious, allowing for ample storage, and the parking is also spacious, making it suitable for those bringing vehicles.
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Accommodation's Reply
26 Dec 2025
Dear Ms. Matilda, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted to hear that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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f***a
10.0
/10
Reviewed 8 week(s) ago
Everything is good, clean, fragrant, the food is delicious
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1 people find it helpful
Accommodation's Reply
29 Nov 2025
Dear Ladies/Gentlemen, Thank you for choosing to stay at Classy Hotel Palembang. We are honored to hear that you were satisfied with our facilities and services provided by our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, with easy access to shopping malls, souvenir shops, and government offices. In addition, there are a variety of dining options at Golden Gems Restaurant and Cafe. Customer satisfaction is our top priority, so we strive to continuously provide the best. We have shared your feedback with all our team members to inspire us to always provide the best for you and your family. We sincerely hope to welcome you and your family back to Classy Hotel Palembang. Sincerely, Management
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Y***a
8.5
/10
Reviewed 9 week(s) ago
Strategic hotel close to shopping center
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Ladies/Gentlemen, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our facilities and services provided by our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, giving you easy access to shopping malls, souvenir shops and government offices. We have shared your feedback with our team to inspire us to always provide the best for you. We look forward to welcoming you and your family back to Classy Hotel Palembang again. Best regards, Management
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GS
Gunawan S.
9.1
/10
Reviewed 9 week(s) ago
The staff was friendly. The hotel looks small from the outside, but the interior is quite attractive. Most impressive was the variety and taste of the food; I personally give it an 8.4/10 (very good).
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+2
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Accommodation's Reply
28 Nov 2025
Dear Mr. Gunawan, Thank you for choosing to stay at Classy Hotel Palembang. We are honored to hear that you were satisfied with our facilities and services provided by our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, with easy access to shopping malls, souvenir shops, and government offices. In addition, there are a variety of dining options at Golden Gems Restaurant and Cafe. Customer satisfaction is our top priority, so we strive to continuously provide the best. We have shared your feedback with all our team members to inspire us to always provide the best for you and your family. We sincerely hope to welcome you and your family back to stay at Classy Hotel Palembang again. Sincerely, Management
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R***y
Business
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and the hotel atmosphere is very pleasant.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our facilities and services provided by our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, giving you easy access to shopping malls, souvenir shops and government offices. We have shared your feedback with our team to inspire us to always provide the best for you. We look forward to welcoming you and your family back to Classy Hotel Palembang again. Best regards, Management
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A***y
10.0
/10
Reviewed 12 week(s) ago
nice, clean, good service
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are pleased to know that you were satisfied with our facilities and services provided by our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, giving you easy access to shopping malls, souvenir shops and government offices. We have shared your feedback with all our team members to inspire us to always provide the best. We look forward to welcoming you and your family back to Classy Hotel Palembang again. Best regards, Management
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de
diah e.
9.7
/10
Reviewed 12 week(s) ago
When the AC water leaks onto the floor and the bathroom smells... it should be fixed immediately
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Number of reviews per page
20
40
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