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Classie Hotel

Hotels
Preferred Partner
8.5
/10
Very Good
4,347 reviews

What Guests Say About Their Stay

Distance To City Center (136)
Bedroom (120)
Taste (118)
Staff Friendliness (115)

H***N

10.0
/ 10
can early check in without additional costs.
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Tan

10.0
/ 10
This is the second time I've stayed here..the customer is friendly, the room is very clean and comfortable, I've found a suitable place to stay if I go to Palembang. There are also many choices for breakfast. Now there is also a gym, I really like staying here, my work fatigue is cured because of the comfort
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Dirmansyah

10.0
/ 10
This is the most worthwhile hotel in Palembang, I got a room for 350 thousand, the room was clean and the breakfast was varied and had a premium feel and was very quiet, very perfect for travelers, guests who go to Palembang must stay here.
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T***i

10.0
/ 10
The hotel is comfortable, the AC is cold, the wifi is smooth, the breakfast is complete and delicious, the towels are changed every day, it is recommended to stay here.
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Lili S.

9.7
/ 10
Lokasi strategis, enggak susah cari makan, pegawai ramah, kamar bersih dan bagus, breakfast mantul (pempek-pempeknya enak), dapat welcome drink-nya enggak kaleng-kaleng, dan pegawai-nya jujur karena saya kelupaan ambil deposit tapi ditelepon lagi. Maaf enggak difoto.
In the Area
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Komplek Ruko Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Classie Hotel is a good choice when you are visiting Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Classie Hotel

Komplek Ruko Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113
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Lobby Classie Hotel
Lobby 2 Classie Hotel

Discover More About Classie Hotel

Discover the Charm of Classie Hotel in Sumatera Selatan

Welcome to Classie Hotel, your premier destination for an unforgettable stay in the heart of Sumatera Selatan, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and authentic local charm, making Classie Hotel the perfect choice for both leisure and business travelers. Experience warm Indonesian hospitality and create lasting memories during your visit. Room rates at Classie Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Classie Hotel Location

Classie Hotel is strategically situated in the vibrant city of Palembang, Sumatera Selatan. Located at Komplek Ruko Rajawali No. 8, Ilir Timur II, Palembang, Sumatra Selatan, Indonesia, 30113, our hotel offers easy access to the city's key attractions and business districts. We are approximately 10 kilometers from the Sultan Mahmud Badaruddin II International Airport, making your arrival and departure seamless. The hotel is nestled in a well-connected area, providing a peaceful retreat while keeping you close to the pulse of the city. The atmosphere surrounding Classie Hotel is one of welcoming accessibility, with local eateries and shops just a short stroll away, offering a true taste of Palembang life.

Classie Hotel Facilities & Services

Facilities for guests at Classie Hotel are designed to enhance your comfort and convenience throughout your stay. We offer a range of amenities to cater to every need.
  • Complimentary Wi-Fi access throughout the hotel.
  • A refreshing outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • A well-equipped fitness center for your workout needs, available from 6:00 AM to 9:00 PM.
  • On-site dining options offering delicious local and international cuisine.
  • 24-hour front desk service to assist you with any requests.
  • Secure and complimentary on-site parking for guests.
  • Meeting and banquet facilities for corporate events and celebrations.
  • Concierge services to help you plan your local excursions.
  • Room service available during specified hours.
  • Currency exchange services for your convenience.

Classie Hotel Room Types

Classie Hotel offers a diverse selection of room types to suit every traveler's preference. Our "Room types of Classie Hotel" are designed with your comfort in mind, ensuring a restful and enjoyable experience.

  • Deluxe Room:

    Available with either a City View or Garden View. Non-smoking rooms are standard.

  • Superior Room:

    Offering comfortable accommodations with a City View. Non-smoking rooms are standard.

  • Executive Suite:

    A spacious option with a City View, featuring a separate living area. Some Executive Suites include a bathtub. Non-smoking rooms are standard.

  • Family Room:

    Ideal for families, these rooms provide ample space and comfort. Available with a Garden View. Non-smoking rooms are standard.
Please note that all rooms are designated as non-smoking to ensure a pleasant environment for all guests. We do not currently offer pet-friendly rooms.

Classie Hotel Dining & Restaurants

Indulge your taste buds at Classie Hotel's dining establishments, where culinary excellence meets authentic Indonesian flavors.

  • Palembang Kitchen:

    Our main restaurant, offering a delightful breakfast buffet from 6:00 AM to 10:00 AM. For lunch and dinner, enjoy a wide array of local Indonesian specialties and international dishes. Estimated price per person for lunch/dinner is PHP 500. Operating hours are 6:00 AM to 10:00 PM.

  • The Terrace Cafe:

    A relaxed setting perfect for coffee, light snacks, and pastries. Open daily from 9:00 AM to 6:00 PM.

Classie Hotel Nearby Attractions and Activities

Discover the rich culture and vibrant attractions surrounding Classie Hotel in Palembang.

  • Ampera Bridge:

    An iconic landmark of Palembang, offering stunning views of the Musi River.

  • Great Mosque of Palembang (Masjid Agung Palembang):

    A significant religious and historical site in the city.

  • Kuto Besak Fortress:

    A historical fort that provides a glimpse into the region's past.

  • Puntikayu Park:

    A beautiful green space perfect for a leisurely stroll or family outing.

  • Museum Sultan Mahmud Badaruddin II:

    Explore the history and heritage of South Sumatra.
If you are looking for other activities around Classie Hotel, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to Classie Hotel from the Airport

Navigating your journey to Classie Hotel is made easy with several transportation options. Understanding "How to get to Classie Hotel" from Sultan Mahmud Badaruddin II International Airport (PLM) ensures a smooth start to your trip. The "Airport transfer service of Classie Hotel" is also available for your convenience.

  • Hotel Private Airport Transfer:

    For the most seamless experience, we offer a private airport transfer service. Please contact the hotel in advance to arrange this. Estimated cost: PHP 800 - PHP 1200, depending on vehicle type.

  • Taxi:

    Metered taxis are readily available at the airport. The journey to Classie Hotel typically takes around 30-45 minutes, depending on traffic. Estimated cost: PHP 300 - PHP 500.

  • Ride-hailing Service:

    You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. Estimated cost: PHP 250 - PHP 450.
For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at Classie Hotel

Classie Hotel in Palembang, Sumatera Selatan, offers an exceptional experience for every traveler. With excellent "Room availability at Classie Hotel" and a commitment to guest satisfaction, we are confident you will find our hotel to be the perfect home away from home.

  • Prime Location:

    Conveniently situated in Palembang, with easy access to attractions and transportation.

  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit your needs.

  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and on-site dining.

  • Warm Hospitality:

    Experience the genuine warmth of Indonesian service.

  • Value for Money:

    Competitive rates and special offers.
Ready to experience the best of Palembang? "Booking Classie Hotel" is simple and convenient. We encourage you to book your stay through Traveloka to take advantage of their seamless booking process and exclusive deals. Book budget hotels in Sumatera Selatan and discover the perfect accommodation for your next adventure. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Classie Hotel

Fitness Center Classie Hotel
Fitness Center
Functional Hall Classie Hotel
Functional Hall
Lobby Classie Hotel
Lobby
CleanAccommodation Classie Hotel
CleanAccommodation
Exterior Classie Hotel
Exterior

Hotel Services

  • Bellhop
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Dining area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Transportation

  • Area shuttle
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Classie Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deposit IDR 100,000 is required upon check-in, The accomodation accept cash only
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Classie Hotel
71
Number of floors in Classie Hotel
5
Another facilities in Classie Hotel
Bellhop, Early Check-in, Express check-in, Express check-out, Front desk

Frequently asked question in Classie Hotel

What are available facilities at Classie Hotel?
There are top facilites at Classie Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Classie Hotel?
The standard check-in time at Classie Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Classie Hotel provide breakfast?
Yes, Classie Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Classie Hotel?
Classie Hotel is a 3.0-star hotel.
How many floors does Classie Hotel have?
Classie Hotel has 5 floors.
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More Reviews from Other Guests in Classie Hotel

Overall Ratings & Reviews Classie Hotel

Traveloka (4,347)
8.5
Very Good
From 4,347 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.6

Location

8.6

Service and Facilites

8.5

People often mention about Classie Hotel
All
Distance to City Center (87)
Bedroom (85)
Taste (82)
Staff Friendliness (71)
Ambiance (67)
Bathroom (66)
Room Space (64)
Variety (64)
In-house Restaurant (59)
Accessibility (56)
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Traveler Reviews Classie Hotel

Number of reviews per page
20
40
Customer reviews
m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Clean place, city center, breakfast is quite good but there is little variety.
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Eka N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel staff were friendly and helpful at check-in.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best hotel, never disappointed.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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Shelfia Y. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I learned about this hotel from my aunt, and the breakfast was truly delicious. A casual dinner at the restaurant was even better. I'll definitely be back here if I come to Palembang. Thank you.
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Accommodation's Reply
04 Jun 2026
Dear Ms. Selfia, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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D***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and the service is very satisfying.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, good restaurant service
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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RA Sovia
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Great hotel, from the outside it's just amazing, but once you step inside, it's amazing. Friendly staff, delicious food. I've stayed here many times, and it's a blast.
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Accommodation's Reply
28 May 2026
Dear Ms. Rasovia, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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Mochammad
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
friendly, beautiful, beautiful..and the food is ok
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Accommodation's Reply
28 May 2026
Dear Mr. Mohammad A.A.D., Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, Palembang's souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The hotel itself is exceptional, as it's located in a shophouse area. But once you enter, you'll find it incredibly comfortable. I happened to have an executive room. The room was clean, the toilet spotless, the amenities looked new, the lighting was good, and the food was delicious. I definitely recommend staying here.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The best hotel, always a regular customer.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A hotel that is always a regular customer
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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Anggie E. P. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
All good is maintained overall.
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Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing Elegant Palembang Hotel for your stay. We are delighted that you were satisfied with our facilities and services during your stay. Elegant Palembang Hotel is centrally located in Palembang, offering convenient access to shopping malls, souvenir shops, and the business district. It is also easy to reach Golden Jewel Restaurant & Cafe, providing you with a wide variety of dining options. Guest satisfaction is always our top priority, and we are committed to providing the best possible service. We will share your valuable feedback with all our staff and use it to continuously improve our services. We look forward to welcoming you back again. Thank you. Sincerely, The Hotel Management Team
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urban k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Will stay at this hotel again
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Accommodation's Reply
18 Apr 2026
Dear Mr. Urban, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to hear that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, Palembang's famous souvenir shops, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Best hotel, never disappointed.
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1 people find it helpful
Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Best hotel, never disappointed.
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Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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B***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Everything was good, but the breakfast wasn't great. Yesterday, the flat rice noodles were soft, only warm because they were heated, but they smelled like they had been cooked yesterday, so they were a bit stale.
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A***A
icon-origin-TRAVELOKA
5.8
/10
Reviewed 12 week(s) ago
The sheets and pillowcases smell really bad. It looks like they haven't been changed often.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We apologize for any inconvenience you experienced during your stay, particularly regarding the linens and blankets. We will investigate immediately to prevent this from happening again in the future. We have shared your feedback with our team to motivate us to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, Management
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Recommended to stay again.
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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M***A
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
Everything was great, but maybe the food didn't suit my taste... Only when I tried the kolang-kaling pumpkin compote, it was really good... But the pumpkin was still a bit crunchy.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Best hotel, never disappointed
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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Number of reviews per page
20
40

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Overall Ratings & Reviews Classie Hotel

Traveloka (4,347)
8.5
Very Good
From 4,347 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.6

Location

8.6

Service and Facilites

8.5

People often mention about Classie Hotel
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Distance to City Center (87)
Bedroom (85)
Taste (82)
Staff Friendliness (71)
Ambiance (67)
Bathroom (66)
Room Space (64)
Variety (64)
In-house Restaurant (59)
Accessibility (56)
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Traveler Reviews Classie Hotel

Number of reviews per page
20
40
Customer reviews
m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Clean place, city center, breakfast is quite good but there is little variety.
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Eka N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel staff were friendly and helpful at check-in.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best hotel, never disappointed.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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Shelfia Y. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I learned about this hotel from my aunt, and the breakfast was truly delicious. A casual dinner at the restaurant was even better. I'll definitely be back here if I come to Palembang. Thank you.
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Accommodation's Reply
04 Jun 2026
Dear Ms. Selfia, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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D***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and the service is very satisfying.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, good restaurant service
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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RA Sovia
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Great hotel, from the outside it's just amazing, but once you step inside, it's amazing. Friendly staff, delicious food. I've stayed here many times, and it's a blast.
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Accommodation's Reply
28 May 2026
Dear Ms. Rasovia, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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Mochammad
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
friendly, beautiful, beautiful..and the food is ok
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Accommodation's Reply
28 May 2026
Dear Mr. Mohammad A.A.D., Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, Palembang's souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The hotel itself is exceptional, as it's located in a shophouse area. But once you enter, you'll find it incredibly comfortable. I happened to have an executive room. The room was clean, the toilet spotless, the amenities looked new, the lighting was good, and the food was delicious. I definitely recommend staying here.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The best hotel, always a regular customer.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A hotel that is always a regular customer
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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Anggie E. P. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
All good is maintained overall.
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Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing Elegant Palembang Hotel for your stay. We are delighted that you were satisfied with our facilities and services during your stay. Elegant Palembang Hotel is centrally located in Palembang, offering convenient access to shopping malls, souvenir shops, and the business district. It is also easy to reach Golden Jewel Restaurant & Cafe, providing you with a wide variety of dining options. Guest satisfaction is always our top priority, and we are committed to providing the best possible service. We will share your valuable feedback with all our staff and use it to continuously improve our services. We look forward to welcoming you back again. Thank you. Sincerely, The Hotel Management Team
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urban k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Will stay at this hotel again
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Accommodation's Reply
18 Apr 2026
Dear Mr. Urban, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to hear that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, Palembang's famous souvenir shops, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Best hotel, never disappointed.
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1 people find it helpful
Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Best hotel, never disappointed.
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Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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B***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Everything was good, but the breakfast wasn't great. Yesterday, the flat rice noodles were soft, only warm because they were heated, but they smelled like they had been cooked yesterday, so they were a bit stale.
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A***A
icon-origin-TRAVELOKA
5.8
/10
Reviewed 12 week(s) ago
The sheets and pillowcases smell really bad. It looks like they haven't been changed often.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We apologize for any inconvenience you experienced during your stay, particularly regarding the linens and blankets. We will investigate immediately to prevent this from happening again in the future. We have shared your feedback with our team to motivate us to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, Management
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Recommended to stay again.
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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M***A
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
Everything was great, but maybe the food didn't suit my taste... Only when I tried the kolang-kaling pumpkin compote, it was really good... But the pumpkin was still a bit crunchy.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Best hotel, never disappointed
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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Number of reviews per page
20
40