Classie Hotel

Hotels
Preferred Partner
8.5
/10
Very Good
4,347 reviews

What Guests Say About Their Stay

Distance To City Center (136)
Bedroom (120)
Taste (118)
Staff Friendliness (115)

H***N

10.0
/ 10
can early check in without additional costs.
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Tan

10.0
/ 10
This is the second time I've stayed here..the customer is friendly, the room is very clean and comfortable, I've found a suitable place to stay if I go to Palembang. There are also many choices for breakfast. Now there is also a gym, I really like staying here, my work fatigue is cured because of the comfort
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Dirmansyah

10.0
/ 10
This is the most worthwhile hotel in Palembang, I got a room for 350 thousand, the room was clean and the breakfast was varied and had a premium feel and was very quiet, very perfect for travelers, guests who go to Palembang must stay here.
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T***i

10.0
/ 10
The hotel is comfortable, the AC is cold, the wifi is smooth, the breakfast is complete and delicious, the towels are changed every day, it is recommended to stay here.
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Lili S.

9.7
/ 10
Lokasi strategis, enggak susah cari makan, pegawai ramah, kamar bersih dan bagus, breakfast mantul (pempek-pempeknya enak), dapat welcome drink-nya enggak kaleng-kaleng, dan pegawai-nya jujur karena saya kelupaan ambil deposit tapi ditelepon lagi. Maaf enggak difoto.
In the Area
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Komplek Ruko Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Classie Hotel is a good choice when you are visiting Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Classie Hotel

Komplek Ruko Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113
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Lobby Classie Hotel
Lobby 2 Classie Hotel

Discover More About Classie Hotel

Discover the Charm of Classie Hotel in Sumatera Selatan

Welcome to Classie Hotel, your premier destination for an unforgettable stay in the heart of Sumatera Selatan, Indonesia. We pride ourselves on offering a blend of comfort, style, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're here for business or leisure, Classie Hotel provides a welcoming sanctuary with all the amenities you need to relax and recharge. Room rates at Classie Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Classie Hotel Location

Classie Hotel is nestled in the vibrant district of Palembang, a city rich in history and culture. Located at Komplek Ruko Rajawali No. 8, Ilir Timur II, Palembang, Sumatra Selatan, Indonesia, 30113, our hotel offers convenient access to the city's main attractions and business hubs. Situated approximately 10 kilometres from the city centre, Classie Hotel provides a tranquil escape while remaining close to the pulse of Palembang. The atmosphere here is one of relaxed sophistication, perfect for unwinding after a day of exploration or meetings. You'll find yourself within easy reach of local markets and cultural sites, offering a genuine taste of Sumatera Selatan.

Classie Hotel Facilities & Services

Facilities for guests at Classie Hotel are designed to enhance your comfort and convenience throughout your stay. We offer a range of services to cater to every need.
  • Complimentary Wi-Fi access is available throughout the hotel.
  • A well-equipped fitness centre is open daily from 6:00 AM to 10:00 PM, allowing you to maintain your workout routine.
  • The outdoor swimming pool is a perfect spot to relax and cool off, operating from 8:00 AM to 6:00 PM.
  • For business travellers, our modern meeting rooms are available for hire, equipped with audiovisual facilities.
  • On-site parking is available for guests, ensuring a hassle-free arrival.
  • Room service is available from 7:00 AM to 11:00 PM, offering a selection of delicious meals delivered directly to your room.

Classie Hotel Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of Classie Hotel. We offer a range of well-appointed rooms and suites, each providing a comfortable and stylish retreat.
  • Deluxe Room:

    These rooms offer a comfortable space with a city view. All rooms are strictly non-smoking and feature a private bathroom.
  • Executive Room:

    Enjoy enhanced comfort and amenities in our Executive Rooms, also featuring a city view and non-smoking environment.
  • Junior Suite:

    For those seeking a little extra space and luxury, our Junior Suites provide a separate living area and a city view. These rooms are non-smoking.
  • Family Suite:

    Ideal for families or groups, the Family Suite offers ample space and comfort, with a city view and a non-smoking policy.
Please note that all rooms at Classie Hotel are designated as non-smoking to ensure a pleasant environment for all guests.

Classie Hotel Dining & Restaurants

Indulge your taste buds at Classie Hotel's dining venues, where culinary excellence meets warm hospitality. Our on-site restaurant offers a delightful gastronomic journey.
  • The Palembang Kitchen:

    Experience a diverse menu featuring both local Indonesian specialties and international favourites. Enjoy an artisanal breakfast buffet from 6:30 AM to 10:00 AM, with lunch served from 12:00 PM to 2:30 PM and dinner from 6:30 PM to 10:00 PM. Estimated price per person for dinner is around AUD $25.
  • The Lobby Lounge:

    Relax with a refreshing beverage or a light snack at our comfortable Lobby Lounge, open from 10:00 AM to 11:00 PM.

Classie Hotel Nearby Attractions and Activities

Classie Hotel is ideally situated to explore the rich cultural tapestry and natural beauty of Palembang and its surroundings. Immerse yourself in the local charm with these nearby attractions:
  • Ampera Bridge:

    An iconic landmark of Palembang, offering stunning views of the Musi River.
  • Great Mosque of Palembang (Masjid Agung Palembang):

    A significant religious and architectural site, showcasing traditional Islamic design.
  • Kuto Besak Fortress:

    Explore the historical remnants of this ancient fort, offering a glimpse into the region's past.
  • Palembang Museum:

    Discover a wealth of historical artefacts and cultural exhibits that tell the story of Sumatera Selatan.
  • Bangka Island:

    A short ferry ride away, offering beautiful beaches and opportunities for island exploration.
If you are looking for other activities around Classie Hotel, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to Classie Hotel from the Airport

Navigating your journey to Classie Hotel is straightforward, with several convenient options available. Understanding how to get to Classie Hotel ensures a smooth start to your trip.
  • Airport Taxi:

    Metered taxis are readily available at the airport. The journey to Classie Hotel typically takes around 30-45 minutes, with an estimated cost of AUD $15-$25, depending on traffic.
  • Ride-hailing Service:

    You can easily book a ride through a popular ride-hailing service directly from the airport. This offers a convenient and often cost-effective option.
  • Hotel Private Transfer:

    For ultimate convenience and comfort, Classie Hotel offers a private airport transfer service. Please contact the hotel in advance to arrange this service. This is a premium option for those seeking a seamless arrival.
For more options and to pre-book your journey, explore airport transfer services.

Summary of Why You Should Choose to Stay at Classie Hotel

Classie Hotel in Sumatera Selatan offers a compelling choice for travellers seeking comfort, convenience, and a touch of local charm. With its prime location, excellent facilities, and welcoming atmosphere, it’s the perfect base for exploring Palembang.
  • Prime Location:

    Conveniently situated in Palembang, with easy access to key attractions and transport links.
  • Comfortable Accommodation:

    A range of well-appointed rooms and suites to suit all needs.
  • Excellent Facilities:

    Enjoy amenities such as a fitness centre, swimming pool, and on-site dining.
  • Warm Hospitality:

    Experience genuine Indonesian service that makes you feel right at home.
  • Value for Money:

    Competitive pricing combined with quality service ensures a rewarding stay.
Discover the best Room availability at Classie Hotel and start Planning your trip today. Booking Classie Hotel is simple and secure through Traveloka. Book budget hotels in Sumatera Selatan and experience the difference. Easily book domestic and international flights at low prices to complement your stay.

All facilities in Classie Hotel

Fitness Center Classie Hotel
Fitness Center
Functional Hall Classie Hotel
Functional Hall
Lobby Classie Hotel
Lobby
CleanAccommodation Classie Hotel
CleanAccommodation
Exterior Classie Hotel
Exterior

Hotel Services

  • Bellhop
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Dining area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Transportation

  • Area shuttle
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Classie Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deposit IDR 100,000 is required upon check-in, The accomodation accept cash only
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Classie Hotel
71
Number of floors in Classie Hotel
5
Another facilities in Classie Hotel
Bellhop, Early Check-in, Express check-in, Express check-out, Front desk

Frequently asked questions about Classie Hotel

What are available facilities at Classie Hotel?
There are top facilites at Classie Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Classie Hotel?
The standard check-in time at Classie Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Classie Hotel provide breakfast?
Yes, Classie Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Classie Hotel?
Classie Hotel has a 3.0-star rating.
How many floors does Classie Hotel have?
Classie Hotel has 5.
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Classie Hotel reviews and ratings

8.5
Very Good
From 4,347 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.6

Location

8.6

Service and Facilites

8.5

People often mention about Classie Hotel
All
Distance to City Center (87)
Bedroom (85)
Taste (82)
Staff Friendliness (71)
Ambiance (67)
Bathroom (66)
Room Space (64)
Variety (64)
In-house Restaurant (59)
Accessibility (56)
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Traveller Reviews Classie Hotel

Number of reviews per page
20
40
Customer reviews
m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Clean place, city center, breakfast is quite good but there is little variety.
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Eka N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Hotel staff were friendly and helpful at check-in.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best hotel, never disappointed.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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Shelfia Y. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I learned about this hotel from my aunt, and the breakfast was truly delicious. A casual dinner at the restaurant was even better. I'll definitely be back here if I come to Palembang. Thank you.
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Accommodation's Reply
04 Jun 2026
Dear Ms. Selfia, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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D***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and the service is very satisfying.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, good restaurant service
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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RA Sovia
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Great hotel, from the outside it's just amazing, but once you step inside, it's amazing. Friendly staff, delicious food. I've stayed here many times, and it's a blast.
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Accommodation's Reply
28 May 2026
Dear Ms. Rasovia, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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Mochammad
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
friendly, beautiful, beautiful..and the food is ok
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Accommodation's Reply
28 May 2026
Dear Mr. Mohammad A.A.D., Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, Palembang's souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The hotel itself is exceptional, as it's located in a shophouse area. But once you enter, you'll find it incredibly comfortable. I happened to have an executive room. The room was clean, the toilet spotless, the amenities looked new, the lighting was good, and the food was delicious. I definitely recommend staying here.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The best hotel, always a regular customer.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A hotel that is always a regular customer
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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Anggie E. P. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
All good is maintained overall.
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Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing Elegant Palembang Hotel for your stay. We are delighted that you were satisfied with our facilities and services during your stay. Elegant Palembang Hotel is centrally located in Palembang, offering convenient access to shopping malls, souvenir shops, and the business district. It is also easy to reach Golden Jewel Restaurant & Cafe, providing you with a wide variety of dining options. Guest satisfaction is always our top priority, and we are committed to providing the best possible service. We will share your valuable feedback with all our staff and use it to continuously improve our services. We look forward to welcoming you back again. Thank you. Sincerely, The Hotel Management Team
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urban k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Will stay at this hotel again
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Accommodation's Reply
18 Apr 2026
Dear Mr. Urban, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to hear that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, Palembang's famous souvenir shops, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Best hotel, never disappointed.
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1 people find it helpful
Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Best hotel, never disappointed.
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Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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B***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Everything was good, but the breakfast wasn't great. Yesterday, the flat rice noodles were soft, only warm because they were heated, but they smelled like they had been cooked yesterday, so they were a bit stale.
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A***A
icon-origin-TRAVELOKA
5.8
/10
Reviewed 12 week(s) ago
The sheets and pillowcases smell really bad. It looks like they haven't been changed often.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We apologize for any inconvenience you experienced during your stay, particularly regarding the linens and blankets. We will investigate immediately to prevent this from happening again in the future. We have shared your feedback with our team to motivate us to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, Management
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Recommended to stay again.
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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M***A
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
Everything was great, but maybe the food didn't suit my taste... Only when I tried the kolang-kaling pumpkin compote, it was really good... But the pumpkin was still a bit crunchy.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Best hotel, never disappointed
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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Number of reviews per page
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40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 4,347 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.6

Location

8.6

Service and Facilites

8.5

People often mention about Classie Hotel
All
Distance to City Center (87)
Bedroom (85)
Taste (82)
Staff Friendliness (71)
Ambiance (67)
Bathroom (66)
Room Space (64)
Variety (64)
In-house Restaurant (59)
Accessibility (56)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Classie Hotel

Number of reviews per page
20
40
Customer reviews
m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Clean place, city center, breakfast is quite good but there is little variety.
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Eka N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Hotel staff were friendly and helpful at check-in.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best hotel, never disappointed.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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Shelfia Y. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I learned about this hotel from my aunt, and the breakfast was truly delicious. A casual dinner at the restaurant was even better. I'll definitely be back here if I come to Palembang. Thank you.
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Accommodation's Reply
04 Jun 2026
Dear Ms. Selfia, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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D***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and the service is very satisfying.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, good restaurant service
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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RA Sovia
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Great hotel, from the outside it's just amazing, but once you step inside, it's amazing. Friendly staff, delicious food. I've stayed here many times, and it's a blast.
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Accommodation's Reply
28 May 2026
Dear Ms. Rasovia, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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Mochammad
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
friendly, beautiful, beautiful..and the food is ok
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Accommodation's Reply
28 May 2026
Dear Mr. Mohammad A.A.D., Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, Palembang's souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The hotel itself is exceptional, as it's located in a shophouse area. But once you enter, you'll find it incredibly comfortable. I happened to have an executive room. The room was clean, the toilet spotless, the amenities looked new, the lighting was good, and the food was delicious. I definitely recommend staying here.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The best hotel, always a regular customer.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A hotel that is always a regular customer
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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Anggie E. P. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
All good is maintained overall.
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Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing Elegant Palembang Hotel for your stay. We are delighted that you were satisfied with our facilities and services during your stay. Elegant Palembang Hotel is centrally located in Palembang, offering convenient access to shopping malls, souvenir shops, and the business district. It is also easy to reach Golden Jewel Restaurant & Cafe, providing you with a wide variety of dining options. Guest satisfaction is always our top priority, and we are committed to providing the best possible service. We will share your valuable feedback with all our staff and use it to continuously improve our services. We look forward to welcoming you back again. Thank you. Sincerely, The Hotel Management Team
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urban k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Will stay at this hotel again
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Accommodation's Reply
18 Apr 2026
Dear Mr. Urban, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to hear that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, Palembang's famous souvenir shops, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Best hotel, never disappointed.
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1 people find it helpful
Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Best hotel, never disappointed.
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Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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B***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Everything was good, but the breakfast wasn't great. Yesterday, the flat rice noodles were soft, only warm because they were heated, but they smelled like they had been cooked yesterday, so they were a bit stale.
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A***A
icon-origin-TRAVELOKA
5.8
/10
Reviewed 12 week(s) ago
The sheets and pillowcases smell really bad. It looks like they haven't been changed often.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We apologize for any inconvenience you experienced during your stay, particularly regarding the linens and blankets. We will investigate immediately to prevent this from happening again in the future. We have shared your feedback with our team to motivate us to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, Management
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Recommended to stay again.
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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M***A
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
Everything was great, but maybe the food didn't suit my taste... Only when I tried the kolang-kaling pumpkin compote, it was really good... But the pumpkin was still a bit crunchy.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Best hotel, never disappointed
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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