Overall Ratings & Reviews Puncak Pass Resort

deluxe room with balcony, the best view, delicious food, cool air and cleanliness maintained

The view is really good.. The service is also good.. Very fast... In short, it's very enjoyable.

Thank you Puncak Pass Resort for providing the best service, I was very satisfied with my stay here. I definitely have to come back next time, thank you, Ms. Cindy, for the great service, I really enjoyed it 😍😘

The atmosphere is nice. It's sooo cold

The view is great, the room service is okay, and the most satisfying thing is that the food is really delicious, the food in the restaurant is also really delicious.

Very Nice & Clean. The atmosphere is calm, you can enjoy a comfortable vacation with your family. Next time I want to stay here again

Lots of food options, restaurant open until 24.00, often foggy and cool air, clean walls and rooms like newly renovated, good TV even has Netflix and YouTube, all staff are friendly and proactive, spacious yard, amazing experience staying here 🫶

Although the hotel is old, it is still well maintained.

Stayed here for one night with family, everything felt good especially the cool air and the view that spoils the eyes. It's just that because it's an old building, the bathroom key is a bit difficult to lock and open, hopefully in the future more attention will be paid to its maintenance

friendly staff, come straight away get a room, clean room, equipped with a sink, soap, sandals, toothpaste and toothbrush, katenbat, TV can YouTube can watch movies, there is a balcony, there is tea and coffee mineral water 2, cool anyway, no regrets at that price for the superior type,

Hotel recommendation, besides the comfortable place, cool air, clean rooms, and delicious food. Then in the morning you can walk around the hotel area, fun.

The hotel staff are friendly and definitely kids friendly.

The request for early check-in was approved by the hotel, thank you...

Nostalgia 33 years ago. Friendly service, if there was something left behind when checking out, they immediately rushed to the lobby, the kids were happy to play horses, because Puncak is now getting hotter, it's better to add air conditioning/windows for ventilation in the room.

It was perfect when I was there, it was raining all the time! So in the afternoon I always got fog like this, it was so beautiful! The night was cool, the breakfast menu was varied, there were lots of green spaces for sports, playing with the kids, and taking a leisurely walk. Very recommended! I've stayed here 3 times

The staff is friendly, very cool, very satisfied😁

Beautiful, suitable for family gatherings.

The staff is friendly, the breakfast food is delicious and the variety could be increased.

The journey from the lobby to the room was very quiet and honestly I wouldn't dare to be alone 😃. What I think needs to be added is that there are officers at the swimming pool and small food booths so that those who swim can also order food and drinks on the spot. Just like in other hotels and inns that I have visited. The lobby area is also quiet even though there are many seats but almost no one is occupying them. It would be nice if there were reading materials there. Otherwise, it's good and I'm quite impressed. The food is also delicious 👍👍

Thank you Puncak Pass Resort..