Overall Ratings & Reviews Clove Hotel

Traveloka (17,197)
Other sources (12)
8.3
Very Good
From 17,197 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.0

Location

7.9

Service and Facilites

8.2

People often mention about Clove Hotel
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Staff Friendliness (291)
Ambiance (271)
Taste (253)
Bedroom (248)
Variety (238)
Hotel Area (237)
Family Friendly (227)
Bathroom (215)
Surroundings (190)
Room Space (188)
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Traveler Reviews Clove Hotel

Number of reviews per page
20
40
Customer reviews
Kurniasari R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Choose a room on the 6th floor or above to get a good view, the air is also very fresh, the facilities are good, it is also comfortable
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A***f
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The view is nice and the hotel is nice
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feniegista W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff are very friendly and nice, next time I want to come back for a staycation here again
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M***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Will be back again tomorrow.
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R***u
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
Previously I stayed here several times, everything was okay that's why I chose to come back again, for some reason now everything feels less well-maintained and less clean, the room & bathroom are less clean, the towels smell, the food is also less varied, even checking in at 11 pm still has to wait for who knows what is prepared, I don't understand tired people 😭
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The place is cool, quiet, and beautiful, with a great view of the city, and the food is delicious. The kids loved the heated pool. Thank you, Clove.
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1 people find it helpful
W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The room is comfortable, clean, the environment is also okay, actually this is the 3rd time staying at Clove, unfortunately the shower can't get warm, it was warm for a while then not warm again, maybe because there were too many people or what, but overall the view and cleanliness are okay
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2 people find it helpful
Accommodation's Reply
20 Apr 2026
Feedback like this is truly invaluable in helping us improve. Thank you for sharing this feedback directly; we won't ignore it. See you again on your next experience! 🫶✨ #icloveyou Sincerely, Astrid, Customer Service Representative
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is comfortable and all the staff are friendly.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Thank you so much for your positive review! Such a wonderful experience makes us feel proud and encouraged. We look forward to seeing you again next time you visit us! 🤩 #icloveyou Sincerely, Astrid, Customer Service Representative
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Aini R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a really fun staycation here. The room was spacious, the bathroom was clean, and the balcony view was gorgeous. I'll definitely stay here again next time.
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Accommodation's Reply
15 Apr 2026
I feel incredibly honored to have been a part of your journey throughout your stay in Bandung. We believe that memorable experiences start with the little details. Clove always welcomes you back ✨ #icloveyou With sincere love, Astrid, Customer Service Representative
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a really fun staycation here. The room was spacious, the bathroom was clean, and the balcony view was gorgeous. I'll definitely stay here again next time.
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Accommodation's Reply
15 Apr 2026
It was an honor to be a part of your journey in Bandung. We believe that great experiences start with the little details. Clove is always ready to welcome you back again ✨ #icloveyou Sincerely, Astrid, Customer Relations Officer
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R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Even though I booked last minute, I was still able to book and still got a discount 🫶🏻 It's truly a great healing place and perfect for a family vacation or honeymoon with your partner.
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Wow, we're so happy to read your review ✨ We remain committed to maintaining the comfort you received and we look forward to welcoming you back anytime 💐 #icloveyou With sincere love, Astrid, Customer Service Representative
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Tina A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff was very helpful. I asked for a hairdryer and they gave me one. The room was okay, and the ambiance was great. Just a suggestion: if possible, provide towels in the shower rooms near the pool so we don't have to carry them from the room.
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Accommodation's Reply
15 Apr 2026
We apologize for any inconvenience you experienced, Tina. Our team is aware of this and is conducting an internal investigation. We hope to see you again with a better experience. #icloveyou Sincerely, Clove Astrid, Customer Relations Officer
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Paulina
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
On holidays, it's noisy with guests and children. Our room was near the restaurant, so every morning there was the clatter of spoons, plates, chairs, etc.
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Accommodation's Reply
15 Apr 2026
We apologize for any inconvenience this may have caused. Our team is aware of this issue and is conducting an internal investigation. We hope to see you again soon for a better experience. #icloveyou Sincerely, Clove Astrid, Customer Relations Officer
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m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Honestly, I think the food is not very varied, thank God it's delicious, when we arrived on the first day, the hot water didn't work while taking a shower, but when we complained, it was immediately fixed, for the cleanliness of the room, there was a problem with the electric kettle which was not checked after use and we complained, thank God it was immediately replaced, so if you have any complaints, just contact customer service.
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Accommodation's Reply
15 Apr 2026
Thank you for taking the time and interest in writing this review. We believe that honest feedback like this will greatly help us improve our services. Thank you for your trust, and we look forward to seeing you do even better in the future. #icloveyou Sincerely, Clove Astrid, Customer Service Representative
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Anggia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Second time staying here, it's the best
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2 people find it helpful
Accommodation's Reply
05 Apr 2026
Thank you so much, Angkia. We greatly appreciate your feedback. We hope your time at Clove was warm and memorable. We look forward to your next special moment with us! 💛 #icloveyou With sincere love, Astrid, Customer Service Representative
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M***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is comfortable. The breakfast area is also good. The menu is varied and always well-stocked. There are several great photo spots.
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Accommodation's Reply
05 Apr 2026
Thank you so much. We truly appreciate your feedback. We hope every moment at Clove was warm and memorable. We look forward to seeing you again on your next special occasion 💛 #icloveyou Sincerely, Astrid, Customer Service Representative
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel atmosphere is very supportive for healing.
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1 people find it helpful
Accommodation's Reply
05 Apr 2026
I feel incredibly honored to have been a part of your journey throughout your stay in Bandung. We believe that memorable experiences start with the little details. Clove always welcomes you back ✨ #icloveyou With sincere love, Astrid, Customer Service Representative
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Atak
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My first time staying here. The atmosphere and hotel are great.
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Accommodation's Reply
05 Apr 2026
I was so happy to be your travel companion during your stay in Bandung. We believe that great experiences start with the little things. Clove will always welcome you back! ✨ #icloveyou With love, Astrid, Customer Service Representative
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v***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
I stayed here like 3 times, it’s a very nice hotel, clean and comfortable, the breakfast is amazing, there’s a lot of cafes and restaurants near by and it has a great view, the staff are helpful
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Accommodation's Reply
29 Mar 2026
Wow, we're so happy to read your review! We always strive to maintain the comfort you've experienced. We look forward to welcoming you back anytime 💐 #icloveyou Sincerely, Astrid, Customer Service Representative
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Indah a. p.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The place is okay for kids, because my son brought his balance bike and really enjoyed playing here, the yard is really spacious, and the view is really great. The pool is also very safe, and they have activities every hour, yesterday at 9 for children's sensory. But sorry for the food, I'm sorry to give it a rating, it's a bit lacking in my opinion, the taste is like the fried rice has no taste, that's all.
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1 people find it helpful
Accommodation's Reply
05 Apr 2026
Thank you for sharing your experience at Clove. We will maintain what we already have and improve on what is lacking. We hope to welcome you back again with the best version of Clove. #icloveyou Sincerely, Astrid, Customer Service Representative
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Number of reviews per page
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