Overall Ratings & Reviews Clove Hotel

Traveloka (17,082)
Other sources (12)
8.3
Very Good
From 17,082 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.0

Location

7.9

Service and Facilites

8.2

People often mention about Clove Hotel
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Staff Friendliness (270)
Ambiance (253)
Taste (238)
Bedroom (231)
Hotel Area (222)
Variety (222)
Family Friendly (212)
Bathroom (200)
Surroundings (181)
Room Space (177)
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Traveler Reviews Clove Hotel

Number of reviews per page
20
40
Customer reviews
M***n
icon-Staycation
Staycation
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8.4
/10
Reviewed 4 day(s) ago
Junior suite class water drain clogged to the point of flooding... really messy
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R***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 day(s) ago
nice and thank you
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Accommodation's Reply
14 Jan 2026
Thank you so much. We truly appreciate your feedback. We hope your time at Clove was warm and memorable. We look forward to seeing you again on your next special occasion 💛 #icloveyou Sincerely, Astrid, Customer Service Representative
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R***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 7 day(s) ago
The staff are all friendly and nice 😊 The view from the junior suite is very nice
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Accommodation's Reply
14 Jan 2026
It was an honor to be a part of your journey in Bandung. We believe that great experiences start with the little details. Clove is always ready to welcome you back again ✨ #icloveyou Sincerely, Astrid, Customer Relations Officer
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Fanny K.
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Staycation
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9.7
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly and very helpful at check in.
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Accommodation's Reply
14 Jan 2026
I was so happy to be your travel companion, Fanny, during your stay in Bandung. We believe that great experiences start with the little things. Clove always welcomes you back! ✨ #icloveyou With love, Astrid, Customer Service Representative
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N***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 week(s) ago
The hotel is comfortable, kids friendly... lots of activities offered for both children and adults...
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Accommodation's Reply
11 Jan 2026
Thank you for choosing Clove! We hope you had a wonderful and memorable experience. Our team is incredibly grateful for your kind words and we look forward to welcoming you again next time! 😍 #icloveyou Sincerely, Clove, Astrid, Customer Service Representative
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T***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Clean and the hotel is really good for kids. Thank you clove hotel
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1 people find it helpful
Accommodation's Reply
06 Jan 2026
We are honored to have provided you with the wonderful experience you hoped for. Every star rating is a great encouragement to our team. We hope to welcome you back again soon! 💛 #LoveYou Astrid, Customer Relations Manager
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ayomimaryon
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
They have the best view, yet the breakfast was complete and variatif ❤️
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Accommodation's Reply
02 Jan 2026
I feel incredibly honored to have been a part of your journey throughout your stay in Bandung. We believe that memorable experiences start with the little details. Clove always welcomes you back ✨ #icloveyou With sincere love, Astrid, Customer Service Representative
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o***e
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and very attractive.
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Accommodation's Reply
02 Jan 2026
I feel incredibly honored to have been a part of your journey throughout your stay in Bandung. We believe that memorable experiences start with the little details. Clove always welcomes you back ✨ #icloveyou With sincere love, Astrid, Customer Service Representative
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M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Best hotel recommendations in Bandung
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Accommodation's Reply
02 Jan 2026
It was an honor to be a part of your journey in Bandung. We believe that great experiences start with the little details. Clove is always ready to welcome you back again ✨ #icloveyou Sincerely, Astrid, Customer Relations Officer
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mishbahussurur
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is good, the facilities are also complete, friendly for bringing family to stay here
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Accommodation's Reply
06 Jan 2026
Thank you, Ms. Misbah Hussurur. We greatly appreciate your feedback. We hope your time at Clove was warm and memorable. We look forward to your next special moment with you 💛 #icloveyou With sincere love, Astrid, Customer Relations Officer
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M***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 2 week(s) ago
The rooms are well-soundproofed, there are plenty of activities for kids, and the place is kid-friendly. The food is delicious, but there aren't many choices for kids, and the area isn't very clean. Another suggestion is that we checked in too late at 3 PM. The rest of the place was fine. 🥳🥳🥳
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+5
1 people find it helpful
Accommodation's Reply
07 Jan 2026
Thank you for your sincerity and the time you took to write this review. Your feedback is a learning tool that helps us respond to and care for our customers better. We hope to see you again with an even better experience. #icloveyou Sincerely, Astrid, Customer Service Representative
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Eka M.
icon-Leisure
Leisure
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9.4
/10
Reviewed 3 week(s) ago
Thank you, Clove, for making my siblings happy with their stay. The staff is friendly and helpful, the facilities are great, and most importantly, it makes you feel calm and comfortable. Clove is always my choice whenever I stay in Bandung.
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Accommodation's Reply
02 Jan 2026
Thank you so much, Eka. We greatly appreciate your feedback. We hope your time at Clove was warm and memorable. We look forward to your next special moment with you! ✨ #icloveyou With sincere love, Astrid, Customer Service Representative
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
Best Hotel, just a shame the location is too deep, the track is quite good..
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
I feel incredibly honored to have been a part of your journey throughout your stay in Bandung. We believe that memorable experiences start with the little details. Clove always welcomes you back ✨ #icloveyou With sincere love, Astrid, Customer Service Representative
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Every time I go to Bandung, I always stay here 🫶
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
I feel incredibly honored to have been a part of your journey throughout your stay in Bandung. We believe that memorable experiences start with the little details. Clove always welcomes you back ✨ #icloveyou With sincere love, Astrid, Customer Service Representative
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E***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
Special days don't feel special.. even requesting greetings is difficult.. the room is titled junior suite but actually it's like a standard room with a dirty balcony and so are the other sides of the room... that's enough & thank you.
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Accommodation's Reply
02 Jan 2026
We apologize for any inconvenience you may have experienced. We understand your disappointment and will contact our team to follow up. We hope to regain your trust someday. #icloveyou Sincerely, Astrid, Customer Service Representative
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
recommended hotel for staycation.. best view from the balcony, friendly staff and good food for breakfast. i love it ^_^
3 people find it helpful
Accommodation's Reply
02 Jan 2026
Thank you so much for your positive review! Such a wonderful experience makes us feel proud and encouraged. We look forward to seeing you again next time you visit us! 🤩 #icloveyou Sincerely, Astrid, Customer Service Representative
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A***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.2
/10
Reviewed 3 week(s) ago
The service and responsiveness of the staff is good, but for breakfast, some of the salty dishes are beyond normal.
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Please forgive any shortcomings on our part during your stay. We strive to provide the best service, and we will do our utmost. We will never stop learning from guests like you. #icloveyou Sincerely, Astrid, Customer Service Representative
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R***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The access is quite safe for private cars, even though the road is quite narrow, the room is clean and comfortable, the view is very, very good, the breakfast is varied and delicious
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Accommodation's Reply
02 Jan 2026
Thank you! We greatly appreciate your feedback. We hope your time at Clove was warm and memorable. We look forward to your next special moment with you ✨ #icloveyou With sincere love, Astrid, Customer Service Representative
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MUHAMMAD
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
sangat recommended family friendly hotel,fasilitas clove hotel baik,kamar luas,menu breakfast bervariasi dan enak,pelayanan sangat ramah.terimakasih atas pelayanan yang sangat baik,insyaallah next time saya menginap di clove hotel lagi🙏🏻
1 people find it helpful
Accommodation's Reply
02 Jan 2026
Thank you so much, Mr. Muhammad. We greatly appreciate your feedback. We hope your time at Clove was warm and memorable. We look forward to your next special moment with you! ✨ #icloveyou Sincerely, Astrid, Customer Service Representative
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Naura Z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Thank you for choosing Clove. We hope you had a wonderful experience. Our entire team is delighted by this compliment. We look forward to your next visit 😍. #icloveyou. Astrid Dream, Clove Customer Relations Manager.
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Number of reviews per page
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