Clove Hotel

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8.2
/10
Very Good
16,971 reviews

What Guests Say About Their Stay

noviarti l.

9.1
/ 10
The hotel staff is friendly and helpful, the atmosphere is cool, far from the hustle and bustle of the city, there is a swimming pool and jacuzzi, aesthetic photo spots, and the food is delicious.
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Fika L.

10.0
/ 10
The hotel is nice... clean... comfortable... the atmosphere is nice... the facilities are quite complete, there is a swimming pool and jacuzzi... the staff are friendly...
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Verified Traveler

10.0
/ 10
Nice hotel with beautiful views of the hills and city lights, spacious yard with jogging area, delicious and varied restaurant food, near the lobby there is a comfortable hangout place.
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E***a

10.0
/ 10
Friendly and helpful staff. Cool atmosphere. Delicious and varied food. Beautiful surroundings.
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Verified Traveler

10.0
/ 10
The natural atmosphere is cool and comfortable, the staff are friendly, and the little things are really taken care of, such as the towels being new and fragrant.
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In the Area
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Jl. Awiligar Raya Dago Pakar II Bandung Jawa Barat 40191, Dago, Bandung, Jawa Barat, Indonesia, 40191

Main Facilities

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This accommodation offers:
Outdoor pool
Children pool
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Garden
note: hotel was previously named Clove Garden Hotel & Residence Clove Hotel is located in area / city Dago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Clove Hotel

Jl. Awiligar Raya Dago Pakar II Bandung Jawa Barat 40191, Dago, Bandung, Jawa Barat, Indonesia, 40191
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Lobby Clove Hotel
Lobby 2 Clove Hotel

Discover More About Clove Hotel

Discover Your Perfect Getaway at Clove Hotel

Welcome to Clove Hotel, your premier destination for an unforgettable stay in the heart of Jawa Barat, Indonesia. We pride ourselves on offering a harmonious blend of comfort, convenience, and authentic local charm, making us the ideal choice for both leisure and business travelers. Whether you're seeking a relaxing retreat or an adventure-filled exploration of the region, Clove Hotel promises an experience tailored to your desires. Room rates at Clove Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Clove Hotel Location

Nestled in the vibrant district of Bandung, Clove Hotel is conveniently situated at Jl. Awiligar Raya Dago Pakar II Bandung Jawa Barat 40191, Dago, Bandung, Jawa Barat, Indonesia, 40191. This prime location places you just a short distance from the bustling city center, offering easy access to major transportation hubs and key attractions. You'll find yourself immersed in an atmosphere that balances urban accessibility with a sense of tranquility, perfect for unwinding after a day of exploration. The hotel's surroundings offer a delightful mix of local culture and modern amenities, ensuring you're never far from what you need.

Clove Hotel Facilities & Services

Facilities for guests at Clove Hotel are designed to enhance your comfort and enjoyment throughout your stay. We offer a comprehensive range of services to cater to every need.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day.
  • A well-equipped fitness center to keep up with your workout routine.
  • A relaxing spa and wellness center offering a variety of rejuvenating treatments (additional fees apply).
  • Complimentary Wi-Fi access throughout the hotel.
  • A business center with essential amenities for our corporate guests.
  • On-site dining options offering delicious local and international cuisine.
  • 24-hour front desk assistance for your convenience.
  • Secure and complimentary parking space for guests with vehicles.

Clove Hotel Room Types

Explore a diverse selection of accommodations designed to suit every traveler's preference. The room types of Clove Hotel range from cozy and well-appointed standard rooms to luxurious suites, each offering a unique experience.
  • Deluxe Room: Available with a City View or Garden View. Non-smoking rooms are standard.
  • Superior Room: Offering comfortable amenities and a choice of City View or Garden View. Non-smoking rooms are standard.
  • Executive Suite: A spacious option with enhanced amenities and a City View. Some suites feature a bathtub. Non-smoking rooms are standard.
  • Family Suite: Ideal for families, these suites provide ample space and comfort, often with a Garden View. Some may include a bathtub. Non-smoking rooms are standard.
Please inquire directly with the hotel regarding pet-friendly room availability and any associated cleaning fees, which will be communicated in Philippine Pesos (PHP) if applicable.

Clove Hotel Dining & Restaurants

Savor a culinary journey at Clove Hotel's on-site dining establishments. Our restaurants and cafes are dedicated to providing a delightful gastronomic experience, featuring a blend of local Indonesian flavors and international favorites.
  • The Spice Garden Restaurant: Open daily from 6:00 AM to 10:00 PM, offering a breakfast buffet with an estimated price of PHP 450 per person and à la carte options for lunch and dinner.
  • The Aroma Cafe: A cozy spot perfect for a morning coffee or a light snack, open from 7:00 AM to 9:00 PM. Light meals and pastries are available, with an estimated price of PHP 250 per person.
  • The Sunset Lounge: Enjoy evening cocktails and light bites with a view, open from 5:00 PM to 11:00 PM. Drinks and appetizers are available, with an estimated price of PHP 350 per person.

Clove Hotel Nearby Attractions and Activities

Discover the vibrant surroundings of Clove Hotel with a wealth of attractions and activities waiting to be explored in and around Bandung.
  • Taman Hutan Raya Ir. H. Djuanda (Dago Pakar): A vast forest park offering hiking trails, waterfalls, and historical caves, perfect for nature lovers.
  • Kawah Putih (White Crater): A stunning volcanic crater lake with surreal turquoise waters, a must-visit for its unique natural beauty.
  • Farmhouse Lembang: A charming European-themed tourist spot with picturesque scenery, animal encounters, and unique photo opportunities.
  • Gedung Sate: An iconic historical building and a symbol of Bandung, offering a glimpse into Dutch colonial architecture.
  • Trans Studio Bandung: One of the largest indoor theme parks in Southeast Asia, providing thrilling rides and entertainment for all ages.
If you are looking for other activities around Clove Hotel, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Clove Hotel from the Airport

Navigating your way to Clove Hotel is straightforward, with several convenient transportation options available from the nearest airport. The airport transfer service of Clove Hotel can be arranged for a seamless arrival.
  • Private Airport Transfer: The most convenient option is to arrange a private transfer directly through Clove Hotel. This service offers door-to-door convenience and can be booked in advance. Estimated cost: PHP 1,500 - PHP 2,500, depending on vehicle type.
  • Metered/Coupon Taxis: Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used or agree on a coupon fare before starting your journey. Estimated cost: PHP 800 - PHP 1,200.
  • Ride-Hailing Services: You can book a ride through a popular ride-hailing service via your smartphone. Look for designated pick-up points outside the terminal. Estimated cost: PHP 700 - PHP 1,000.
  • Public Transport (if applicable): While less direct, local buses or shuttle services may be available, offering a more budget-friendly option. This typically involves transfers and may take longer. Estimated cost: PHP 100 - PHP 300.
For a hassle-free journey, consider pre-booking airport transfer services.

Summary of Why You Should Choose to Stay at Clove Hotel

Clove Hotel stands out as an exceptional choice for your Jawa Barat adventure, offering a perfect blend of comfort, convenience, and value. With excellent Room availability at Clove Hotel, you're sure to find the ideal accommodation for your needs.
  • Prime Location: Situated in a desirable area of Bandung, providing easy access to attractions and amenities.
  • Comfortable Accommodations: A range of well-appointed rooms and suites designed for relaxation and a restful stay.
  • Excellent Facilities: Enjoy amenities such as a swimming pool, fitness center, and on-site dining.
  • Warm Hospitality: Our dedicated staff are committed to ensuring a memorable and pleasant experience for every guest.
  • Value for Money: Competitive pricing and special offers make Clove Hotel an attractive option.
Ready to experience the best of Jawa Barat? Start Booking Clove Hotel today and create lasting memories. For more options, you can Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Clove Hotel

Facility

  • Outdoor pool
  • Children pool
  • Swimming pool
Bar, Cafe and Lounge Clove Hotel
Bar, Cafe and Lounge
Swimming Pool Clove Hotel
Swimming Pool
Entertainment Facility Clove Hotel
Entertainment Facility
Lobby Clove Hotel
Lobby
Exterior Clove Hotel
Exterior

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Snacks
  • Vegetarian meal

Transportation

  • Valet parking

General

  • AC
  • Reception hall
  • Banquet
  • Family room
  • Swimming pool
  • Smoking area
  • Terrace

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Conference room
  • Business facilities
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • Grocery

Kids and Pets

  • Babysitting
  • Cribs

Things to Do

  • Garden
  • Outdoor pool
  • Spa

Connectivity

  • Free WiFi

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Accommodation Policy & General Information in Clove Hotel

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Clove Hotel
143
Number of floors in Clove Hotel
7
Another facilities in Clove Hotel
Children pool, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in Clove Hotel

What is normal check-in & check-out time at Clove Hotel?
The standard check-in time at Clove Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Clove Hotel provide breakfast?
Yes, Clove Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Clove Hotel?
Clove Hotel is a 4.0-star hotel.
How many floors does Clove Hotel have?
Clove Hotel has 7 floors.
How many rooms are available at Clove Hotel?
Clove Hotel has 143 rooms in total.
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More Reviews from Other Guests in Clove Hotel

Overall Ratings & Reviews Clove Hotel

Traveloka (16,957)
Other sources (14)
8.3
Very Good
From 16,957 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.0

Location

7.9

Service and Facilites

8.2

People often mention about Clove Hotel
All
Staff Friendliness (316)
Ambiance (296)
Taste (275)
Bedroom (273)
Variety (262)
Hotel Area (261)
Family Friendly (250)
Bathroom (238)
Surroundings (211)
Room Space (206)
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Traveler Reviews Clove Hotel

Number of reviews per page
20
40
Customer reviews
Desi I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
An exciting, cool, truly unique destination. Hopefully, I'll be lucky enough to stay here again.
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noviarti l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The hotel staff is friendly and helpful, the atmosphere is cool, far from the hustle and bustle of the city, there is a swimming pool and jacuzzi, aesthetic photo spots, and the food is delicious.
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1 people find it helpful
T***k
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This hotel is quite old, so some amenities like towels, sheets, bathrooms, and doors are worn. The view from the balcony is great. I've stayed here three times.
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Fitri N. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I'll definitely come back again 🌸
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2 people find it helpful
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, very fresh air, calm atmosphere, beautiful, lots of interesting activities, clean hotel and rooms, very suitable for a staycation with family.
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location and atmosphere are comfortable, but the bathrooms might need to be upgraded in the future. Thank you.
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Friendly hotel staff, comfortable rooms and facilities.
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1 people find it helpful
Accommodation's Reply
15 Oct 2026
Thank you so much for your wonderful review. We are delighted to hear that you were satisfied with the friendly service of our staff and the comfort of the rooms and facilities during your stay at Hotel Clove Bandung. Your satisfaction is the pride of our entire team. We hope to welcome you back again in the future. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
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D***A
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly...
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2 people find it helpful
Accommodation's Reply
15 Oct 2026
Thank you so much for your excellent rating. We are delighted to hear that you were impressed with the outstanding service from our hotel staff during your stay at Hotel Clove Bandung. This compliment is a true motivator for the entire team to continue providing the best service. We hope to welcome you again on your next visit. #icloveyou With sincere love, Sahar Sepia Wanti, Head of Front Office
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Overall, my stay at this 4-star hotel was quite disappointing in terms of room amenities. The room felt small, the toilet smelled unpleasant upon arrival, the room phone was dusty, the air conditioning didn't work, and towels weren't provided. After asking for help, the air conditioning was repaired, but it stopped working again later that night. The unpleasant odor also continued to disrupt our comfort. However, there were some positive aspects worth appreciating. The receptionist was friendly and helpful. My deposit was fully refunded, even though there should have been a discount for my children's breakfast. Furthermore, the downstairs area of the hotel has a fun and aesthetically pleasing vibe, perfect for relaxing. Hopefully, in the future, cleanliness, facility maintenance, and room comfort will be better managed so that the stay experience lives up to its 4-star rating.
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1 people find it helpful
Accommodation's Reply
15 Oct 2026
Thank you very much for your valuable feedback and suggestions. We apologize for any inconvenience you experienced regarding the room amenities. You reported several issues, including the small room size, unpleasant odor in the bathroom, dust on the phone, the air conditioning automatically shutting off at night due to a malfunction, and the lack of towels upon check-in. We take your feedback seriously and will forward it to the technical and housekeeping departments for immediate and thorough investigation and improvement. We also appreciate your compliments regarding the friendly service of the front desk staff, the deposit refund process, and the comfortable and beautiful environment on the hotel's ground floor. We will incorporate all your feedback to ensure our hotel's services and facilities meet 4-star standards. We will do our best to make your next stay even more enjoyable. #icloveyou Sincerely, Head of Front Office, Sahar Sepia Wanti
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Fika L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is nice... clean... comfortable... the atmosphere is nice... the facilities are quite complete, there is a swimming pool and jacuzzi... the staff are friendly...
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Accommodation's Reply
11 Oct 2026
Thank you so much for the perfect score and wonderful review, Ms. Fika L. We are delighted to know that you enjoyed the comfort, cleanliness, amenities, and the friendliness of our staff at the hotel. We hope to welcome you back to Hotel Klov Bandung again on another occasion. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I first tried this hotel because of a TikTok recommendation, and it was great. What I liked was the friendliness of the staff. Keep up the good service.
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2 people find it helpful
Accommodation's Reply
05 Oct 2026
Thank you so much for your perfect rating and wonderful review. We are very happy to know that you had a pleasant experience. Your special compliments on the friendliness of our staff are a great inspiration for the entire team to continue maintaining the highest quality of service. We hope to welcome you back to Hotel Klove Bandung again for another memorable stay. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
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herdian
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The view is cool so it's nice to wake up and immediately see the view
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1 people find it helpful
Accommodation's Reply
05 Oct 2026
Thank you so much for your excellent review and impressive feedback, Mr. Herdian. We are delighted to hear that you enjoyed the beautiful views and were satisfied with your scenic experience at Hotel Cliff Bandung. We hope to welcome you back to Hotel Cliff Bandung again to create more memorable moments together in the future. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Reception
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The hotel is kid-friendly, with a spacious garden area for kids to explore. The only downside is that there are only a few elevators, so it takes a while to get up and down.
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Accommodation's Reply
05 Oct 2026
Thank you so much for your excellent rating and positive review. We are delighted to hear that our hotel is child-friendly and has spacious garden areas so your children can freely explore the surroundings. However, we apologize for the inconvenience related to the limited number of elevators, which may result in longer waiting times for ascending and descending. This feedback is an important assessment note for us to improve guest comfort in the future. We hope to welcome you again at Hotel Klove Bandung to create even more memorable moments in the future. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
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Indah P. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The view and facilities were good, but because I was on the 3rd floor which was very close to the restaurant and ballroom, I was quite disturbed by the noise below (the sound of plates being clattered, and coincidentally there was a group that seemed to be using the ballroom).
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Accommodation's Reply
05 Oct 2026
Thank you so much for your excellent rating and review, Ms. Indah. We are delighted to hear that you enjoyed the beautiful views and amenities during your stay. However, we apologize for the inconvenience caused by your room's location on the 3rd floor, which is quite close to the restaurant and main lobby area, resulting in noise disturbances from activities in the restaurant. This valuable feedback will be important for us to improve room comfort and noise management, especially for guests staying near public facilities. We hope to welcome you back to Hotel Klove Bandung again in the future for a more peaceful and enjoyable stay. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
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D***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Thank you for the service provided
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1 people find it helpful
Accommodation's Reply
05 Oct 2026
Thank you so much for your excellent rating and positive review. We are delighted to know that you were satisfied with the service you received during your stay at Hotel Klove Bandung. This compliment motivates our entire team to strive to maintain and further improve the quality of our service. We hope to welcome you back to Hotel Klove Bandung for even more memorable experiences in the future. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
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Tobingboxer
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good service and good people staff.
1 people find it helpful
Accommodation's Reply
17 Sep 2026
Thank you so much for your excellent review and compliments, Tobingboxer. We are delighted to know that you were impressed with the excellent service and the friendliness of all our staff during your stay. This compliment motivates us to continue striving for the best service. We hope to welcome you back to Clove Hotel Bandung for even more memorable moments in the future. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
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L***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
I stayed at this hotel for almost a week. The staff were all friendly and helpful. The breakfast was delicious, and the room rates were very affordable for a weekday.
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Accommodation's Reply
17 Sep 2026
Thank you so much for your valuable review and feedback. We are delighted that you stayed with us for almost a week. We are honored that you enjoyed the friendly service and support from our staff, the delicious breakfast, and the reasonable room rates on weekdays. We hope your next stay at Bandung Lilak Hotel will be a wonderful experience as well. #icloveyou From Sahar Sepia Wonty, Front Office Manager
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Stella O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Overall, it's okay. But if I leave something behind, it takes a long time to handle it. It's also my fault for not being thorough enough before leaving the room. That's how it is.
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1 people find it helpful
Accommodation's Reply
17 Sep 2026
Thank you so much for your review and rating. We are delighted that your overall stay was satisfactory. However, we apologize for the delay and slow response when you confirmed the lost item. We appreciate your understanding, and this feedback is important to our team so that the painting and lost item management process can be processed more quickly in the future. We hope to welcome you back to Hotel Klove Bandung with even better service in the future. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
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G***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 9 week(s) ago
In my opinion, for a 4-star hotel and such a high price, please improve the facilities. There's no hair dryer, the sheets and pillows are dirty, there's no comb, the showerhead is broken, the water is low and hard to switch to cold, and the room smells of urine. Please fix this.
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2 people find it helpful
Accommodation's Reply
08 Sep 2026
Thank you for taking the time to write this review. We sincerely apologize for the disappointing experience you had during your stay, which fell short of the comfort standards of a 4-star hotel. We have noted all your key concerns regarding the lack of a hairdryer and comb, dirty pillowcases, a broken shower head with low water pressure and difficulty adjusting the temperature, and an unpleasant odor in the room. These issues should not have occurred and are deeply concerning to us. We have forwarded all of your feedback to the relevant teams, including housekeeping, engineering, and front desk, to immediately investigate, repair, and improve our overall cleanliness standards to prevent such incidents from recurring in the future. We appreciate your honesty and feedback. We sincerely hope to have the opportunity in the future to demonstrate significant improvements in our services and facilities at Hotel Klove Bandung. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Desk
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
The first room's bathroom odor permeated the room. I asked to be moved, but I got one, but the sheets didn't look like they'd been changed. Since I checked into the hotel late at night and didn't want to be called a fussy guest, I resigned myself to sleeping without a blanket, disgusted by the stained sheets.
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Accommodation's Reply
23 Aug 2026
Thank you for sharing your review. We sincerely apologize for the unpleasant experience and the great inconvenience you experienced during your stay. The issue of the pervasive bathroom odor and stained, unusable linens is completely unacceptable and falls below the required hygiene standards. We deeply regret that you had to sleep without blankets in such circumstances. We have immediately reported this to management, housekeeping, and engineering departments for a thorough investigation, deep cleaning, and more rigorous room inspections before handover to guests. We greatly appreciate your honesty and feedback. We sincerely hope to have the opportunity in the future to demonstrate significant improvements in the quality of service and cleanliness at the Klov Hotel Bandung. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
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Number of reviews per page
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Exterior 4 Clove Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.