Thank you so much for your wonderful review! 😊 We are delighted that you had a great time at Casa Marcasar and enjoyed our special package. We hope you will consider staying with us again on your next trip. We look forward to seeing you again at Casa Marcasar! 🙏✨

Dear Guest, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the discomfort you experienced during your stay, especially regarding the condition of the pillow and bedcover, the noise disturbance, and the lighting and placement of power sockets in the room. We understand how important a clean, fresh, and peaceful room is, particularly for guests staying with us during transit. Your concerns regarding the linen have been taken seriously and will be followed up with our Housekeeping team to strengthen the inspection and replacement process before each new guest arrives. We will also coordinate with the relevant teams regarding noise control and the room facilities you mentioned. We truly regret that your one-night stay did not provide the comfort and rest you expected. Thank you for bringing these matters to our attention, as your feedback is valuable in helping us improve our standards and guest experience.

Thank you so much for your continued trust in choosing to stay at Kas Makassar every time you visit Makassar 😊 We are delighted to know that our excellent location and in-room prayer facilities have made your stay even more comfortable. We appreciate your loyalty and will continue to strive to provide the best service. See you again at Kas Makassar! 🙏

Thank you for your wonderful review! We are delighted to hear that checking in at Khas Makassar was quick, easy, and convenient. Guest satisfaction and comfort are always our top priority. We hope to welcome you back again next time! 😊

Thank you for your valuable feedback. We sincerely apologize for the inconvenience caused by the air conditioner not functioning properly and the remote control not working. This inconvenience falls short of our goal of providing you with a comfortable stay. We have forwarded your feedback to our technical team to proceed with an immediate inspection and repair. We will ensure that the air conditioner and remote control are functioning correctly before your next stay. We are sorry for the inconvenience and will do our best to provide you with an even more comfortable stay on your next visit.

Thank you so much for your trust in choosing Kasmakazar Hotel every time you visit Makassar 😊 We are delighted to know that our location, room amenities, breakfast, and the friendliness of our team have made your stay comfortable. We are happy to assist you if you encounter any difficulties extending your stay through third-party platforms. Guest satisfaction and comfort are our top priority, and we will strive to provide the best service on every visit. Thank you for your kind words and well wishes. Your support motivates us to continue developing and improving the quality of our services. See you again in Kasmakazar! 🙏✨

Thank you for sharing your experience at Kas Makassar Hotel. We are delighted to hear that you enjoyed the pleasant atmosphere of the hotel during your stay 😊 We hope to welcome you back again and provide you with a comfortable and memorable experience on your next visit.

Thank you for your review and compliments regarding the price, room size, cleanliness, and amenities. We also appreciate your feedback regarding the bidet and shower head. We have forwarded this to our engineering team for immediate inspection and repair to ensure all in-room amenities are in good working order and fully functional. We look forward to welcoming you back for an even better experience at Khas Makassar.

Thank you for sharing your experience. We apologize for the inconvenience, particularly that the room you received did not meet your expectations in terms of comfort, freshness, and fragrance. We understand your disappointment, as rooms should be clean, fresh, and meet guest requests before handover. This feedback is important to us. We will strengthen our pre-check-in room inspection process, including ensuring rooms smell fresh and addressing any traces of cigarette smoke immediately. Furthermore, we will evaluate our team's response process to ensure guest requests are not addressed until a complaint is filed. Once again, we regret that your experience did not meet your expectations. Thank you for your feedback, and we hope to provide you with a better experience on your next stay.

Thank you so much for your positive review! We are delighted that you found our room clean, comfortable, spacious, and great value for money 😊 Your satisfaction motivates us to continue providing the best possible stay experience. We hope to welcome you back to Kasmakassar again! 🙏

Thank you for your kind review! We are delighted to hear that you were impressed with the cleanliness of the hotel and the comfort of your stay. We hope our excellent location made your travels more convenient during your stay in Makassar. We look forward to welcoming you back to Hotel Kas Makassar again! 😊

Thank you for your wonderful review! 😊 We are delighted that you enjoyed your comfortable stay and appreciated the excellent location in Makassar, close to the city center, shopping malls, and convenience stores to meet your needs. We hope to welcome you back again on your next visit. 🙏

Thank you for your kind review! 😊 We are delighted to hear that you were impressed with the cleanliness of the rooms, the excellent location, and the friendliness of our staff. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Khas Makassar again! 🙏

Thank you for your wonderful review! 😊 We are delighted to hear that you enjoyed our service and our unique location in Makassar. Your compliments motivate us to continue providing a comfortable and memorable stay. We hope to welcome you back again!

Thank you so much for your positive review! 😊 We are delighted that you were satisfied with our service and excellent location. Your compliments motivate us to continue striving for the best service. We hope to welcome you back to Kasmakassar again! 🙏

Thank you so much for your valuable feedback and suggestions! 😊 We are delighted to hear that you appreciated our friendly staff and the prayer amenities we provided in your room (prayer mat, Quran, etc.). We hope these made your stay more comfortable. We look forward to welcoming you again at Kash Makassar! 🙏

Thank you so much for your positive review! 😊 We are delighted to hear that you were satisfied with our friendly staff and delicious, reasonably priced food. Your compliments motivate us to continue striving for the best service and experience. We hope to welcome you back to Khas Makassar again! 🙏

Thank you for your wonderful review! 😊 We’re delighted to know that you enjoyed our affordable rates, strategic location, and facilities. It’s also great to hear that you found KHAS Makassar family- and kid-friendly. We hope to welcome you and your family back for another enjoyable staycation soon! 🙏

Thank you so much for your kind words and wonderful review! 😊 We are so happy to hear that you enjoyed your stay at Khas Makassar. Your support motivates us to continue striving to provide the best service. See you again at Khas Makassar! 🙏✨

Thank you for your review and feedback. We are pleased to hear that you were satisfied with the service our housekeeping team provided, and we apologize if the cleanliness of the linens and the freshness of the room did not meet your expectations. We have taken your feedback into consideration and will improve by increasing the frequency of linen checks and ensuring all rooms are clean and fresh before guests arrive. Thank you again for your feedback, and we hope to provide an even better experience on your next stay.