Overall, everything was good. We'll come here again next time we go on holiday.

The hotel staff, especially the man at the reception, didn't smile at all. There was no greeting from the receptionist when we arrived. The hotel is very busy. Many international guests. But the soundproofing is lacking. Any activity we or other rooms do will definitely be heard. This makes it difficult to rest. Cleaning service is available only upon request. The TV remote in room 312 was broken. The Wi-Fi network is often slow. Before check-out time, the Wi-Fi is no longer usable. The room access card must be scanned every day at the reception to be used, even if we extend the stay. The type of electrical outlet available for charging mobile phones is prong 3. Remember to bring a suitable additional plug or ask the hotel staff for help. But as for the location, it is super super strategic. Just walk to BCS Mall, Food Court A2, or to Grand Batam Mall. There are many food vendors and aesthetic cafes around the hotel. Extraordinary.

The rooms and bathrooms are clean and comfortable. Close to the mall and restaurants nearby.

Too much

Comfortable and very nice, a wise choice...

All members of the hotel are the best, very friendly and pleasant.

The place is comfortable and the location is close to culinary.

The best hotel, very comfortable and the location is very easy to get to, close to malls, restaurants and markets.

The location is very good, there are many places selling delicious food around it.

The location is very good, there are many places selling delicious food around it.

Easy to find food and near by to because mall

The check in was fast and easy. Room clean. Bedsheet is clean

One of the best around Batam cheap and good.

This De Best Hotel at Penuin area is value for money. Friendly staff and so many eateries at walking distance and quite near to many shopping centers like because, The Grand Mall, and small shop houses shopping, Spas and medicure and pedicure, A2 food court and many more.

The place is very unique, very accessible to a variety of eateries, massage parlors, and spas, and the hotel staff are very helpful and friendly. Worth the money.

The hotel is clean, the staff is quite friendly, close to shopping centers and food/snacks, access everywhere is quite easy.

Room smelled like cigarette, dirty bed sheets, old towels.

Disappointed staying during the month of Ramadan because there was no sahur to replace breakfast, even though I deliberately took a room + breakfast so I wouldn't have to leave the hotel again early in the morning.

Pertama kali menginap di sini, baru masuk sudah terasa kenyamanannya. Kamar mandi dalam dengan air panas dan dingin, AC yang berfungsi baik dan Wi-Fi kencang laju. Ada lift juga jadi gak lelah kalau kamar berada di tingkat paling atas, hotel memiliki lima lantai. Staff juga ramah dan proses check in gak ribet.

Selalu dan pasti nginap di sini kalau ke Batam karena terasa seperti di rumah sendiri nyamannya. 👍